Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHighly Recommend the team at Bridgfords!
Great service from all the team, I've mainly spoken to Chad, but when I've spoken to other staff members they have been of great support. I'm very happy to call up with any questions as I know I will be getting a friendly voice who is more than happy to help.
I trust when Chad says he is going to look into something or chase something up for us and all queries are resolved with efficiency, courtesy, and very promptly.
Would not hesitate to recommend the company to anyone looking to, in our case, renting.
Dale
Dale · 25 October 2019
Agent replied · 23 October 2024
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Halifax branch.
Kind Regards, Sarah
★★★★★ 5/5
GoogleCannot thank or reccommend Lee at Bridgfords Halifax enough!! Before meeting Lee we didn’t even think we would be able to get a mortgage, now we are set to get the keys to our first family home this weekend and it’s all down to Lee. As first time buyers we didn’t have a clue what was involved with buying a house, Lee took us through every step making sure we understood everything and made the whole process a lot easier. Lee got us a brilliant mortgage and cover that suited our needs and we wouldn’t have been able to get that without his help. He also helped us deal with our solicitors and was more than happy to help us wherever needed. Meetings and phone calls were always professional but very personable and he was great to work with. Thanks again Lee we really wouldn’t have been able to buy our own house without you. Will definitely be recommending to friends and family!
Raechel · 25 October 2019
Agent replied · 23 October 2024
Thank you for your 5* review and kind comments. I'm pleased to hear that Lee has guided you throughout the process. All the best in your new home, Mike.
★★★★★ 5/5
GoogleLee of Countrywide helped me to find a mortgage deal. He was amazing and made what could have been a scary and painful process, simple and (relatively) fun. He made sure I fully understood my overheads and what would be affordable for me and always took the time to explain things in a way I would understand. He was very personable and easy to deal with and supported me throughout. He even made sure I got a better mortgage rate once things were in progress. Top notch.
Hannah · 25 October 2019
Agent replied · 23 October 2024
Thank you for your 5* review of out Financial Service Advisor.
Kind regards, Scott
★★★★★ 5/5
GoogleBridgfords advertised and sold my house in Bingley swiftly with great personal service and professionalism.
Alex the sales agent with my property was very attentive and extremely helpful l.
I recommend Bridgfords Halifax as your first choice to sell your property!
Thank you to the team at Bridgfords Halifax. 🙂
Inese · 28 December 2023
Agent replied · 23 October 2024
Hello Inese, Wonderful to read your kind review and thank you for your 5*!
★★★★★ 1/5
TrustpilotNot a great experience
We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.
Honest · 8 September 2025
★★★★★ 1/5
TrustpilotDo not trust them, they will rob you blind
Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!
Natalie · 26 January 2024
★★★★★ 1/5
TrustpilotZero engagement for deposit return
My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.
Katherine · 26 January 2024
★★★★★ 5/5
TrustpilotWe highly recommend Bridgfords
We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.
Mr · 23 January 2024
★★★★★ 5/5
GoogleReally happy with the service that is been provided by Bridgords team, with no hesitation about recommending them to friends , colleagues, family!
Thank you Bridgfords team !!!
Gina · 26 December 2024
Agent replied · 9 January 2025
Thank you Gina for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleUseless and embarrassing customer service when trying to by a house.
Will only co operate if you agree to use their own mortgage adviser- we already had one, yet they kept calling and being incredibly rude and pushy. At the same time, Alex ignored calls and voicemails- we would call and get ignored, then call off a different number and they would answer.
M · 24 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotGreat company to deal with very…
Great company to deal with very professional couldn't help me enough would definitely recommend.
Mrs · 15 April 2026
★★★★★ 1/5
GoogleDon’t rent or buy a house of these I’ve spent loads of money on a property they evicted me from 12 Hambleton Cresent Mixenden Halifax then sold house with all my furniture still inside horrible people took piss basically been to police station told me that I needed proof of my own goods lol
Louise · 8 March 2025
★★★★★ 5/5
TrustpilotBridgfords Denton team was extremely…
Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.
Oleksandra · 5 February 2020
★★★★★ 5/5
GoogleI’ve just moved into a cracking little place in Halifax and consulted with Royston throughout the process who was always pleasant to deal with and answered all my questions. Same goes for Emily, who regularly took my calls. Give them both a pay rise!!
Blazes · 23 June 2025
★★★★★ 5/5
GoogleEmily rawson is absolutely amazing at her job ,she helped us so much, never made us feel uncomfortable from start to finish she is a true professional thanks for everything!!
Hackz · 28 October 2024
Agent replied · 11 November 2024
Hi Hackz 18,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Emily provided you with such excellent service. Your kind words mean a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAmazing estates agents. This was my first time renting and they helped through every step of the way. They sorted all issues with the property immediately and communication was brilliant throughout the whole process
Bethan · 24 August 2024
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Bethan. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotShout out to Ruari
I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!
Leigha · 6 September 2023
★★★★★ 5/5
GoogleVery pleased with the service I received from Emily at Bridgefords Halifax, she helped me every step of the way to move into our new home quickly and smoothly. Thank you
Emma · 9 October 2024
Agent replied · 23 October 2024
Emma, thank you for taking the time to leave us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotA one star rating is too good for this…
A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.
Jane · 1 August 2024
★★★★★ 1/5
GoogleBad service- they didn't attend the viewing.
I arranged a viewing and was given a verbal and text confirmation of time etc. Bridgefords didn't show up or answer any calls to explain why. The landlord lived next door to the property we were meant to be viewing. He was very embarrassed to explain that the property was no longer on the market even. He had said Bridgford's poor service had meant he had left the agency.
Alice · 25 October 2019
Agent replied · 23 October 2024
Good afternoon Alice,
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
TrustpilotThank you Bridgfords didsbury for all…
Thank you Bridgfords didsbury for all your help. I am very exited to move into my new home :)
Chris · 10 February 2026
★★★★★ 1/5
TrustpilotConfusing marketing
There's a For Sale sign been up on a house we've passed a few times over the past 2 weeks but can't find it on their website or Rightmove. I rang one of the branches to be told, indignantly, I'd rang the wrong office. I pointed out that there is no local office and as this one is relatively close by, I thought I'd try them. He said he had 'no idea' but he'd look. Terrible telephone manner, told him I'd look myself. Tried another office and was told it's not being marketed yet as the owner has been choosing the photos. Fair enough but I asked why the sign was up and was told because it's for sale. Very confusing. Sort yourselves out Bridgfords. Glad you aren't selling our house!
Mrs · 23 October 2023
★★★★★ 1/5
TrustpilotBridgford's Halifax
We used Bridgford's in Halifax to sell our property. My main concern with them was that they hardly ever answered the telephone and relied upon an answer machine. Add onto this the fact that on numerous occasions they didn't return our calls. They didn't manage to sell our property and we do wonder if prospective buyers calls weren't returned either.Secondly feedback from them on enquiries, market data and ongoing support and advice was non existent. Overall customer service was poor to say the least.
Andrew · 5 October 2023
★★★★★ 1/5
TrustpilotWell... AVOID LIKE A PLAGUE
Well, where do I start? I don't recommend this agency at all. All the agents are useless. Customer service, professionalism is lacking at Bridgfords. We rented a property back in 2022, that we had to leave because mould and MICE both h&s hazards weren't solved and reported to the council (with someone vulnerable in the property). The flat was very dirty when we move in and now they are trying to charge us for the cleaning. They painted the flat and now they are trying to get this from our deposit. ABSOLUTELY DISGUSTING. we have tried our best to solve these issues, but they have no decency. They always try to blame the landlord but I don't even think the landlord is aware at this point. please look for another agency and make yourself a favour.
MARIA · 3 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
