Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlex who did the valuation for my property was very knowledgeable and informative on the process of selling. My property sold within a week of being advertised. Alex and Amy in the sales office were extremely attentive and communicated information well when needed. I would recommend Bridgfords to family and friends for a fast and efficient sale. ThanksPositiveProfessionalism
Emily · 24 October 2021
Agent replied · 23 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant service at Halifax branch through Lee Johnson! He went out of his way to make sure I got my mortgage acceptance after my first one got refused listened to what I wanted to do and made it work for me. Top guy and easy to deal with recommend highly!!
Danny · 24 October 2022
Agent replied · 23 October 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have personally received excellent service, fast responses and exceptional results from Brigdfords. Joe, in particular, was impeccably fast with his responses and very effective with his communication. Would highly recommend for anyone looking to let a property.
Lewis · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDO NOT USE THESE!!!!
DO NOT USE THESE!!!!The worst estate agents ever. If you’re considering them, do not do it. So at the end of October i needed to move out. So i found a flat, viewed it, applied, got accepted. So obviously i handed in my notice at my current housing. I requested to send my boyfriend to pick the keys up as i was in work until 6pm. Double, tripple checked if they needed any confirmation for him to collect them. Was advised they needed nothing as they would recognise him from the viewing. At the point of the keys being handed over they told my boyfriend he had to sign on my behalf… As the estate agent walked my boyfriend up the stairs of the flat she advised him that some pidgeons had broken in and pood all over the floor. Baring in mind at this point, i’d spoken to her on that day and paid over £1000 to their company. It is just me on the agreement so it’s a breach of DPA that they advised my partner that and not me on the call where i paid them money. I asked to get keys early so i could move in my stuff. So with the bird poo all over the floor i did ask how they expected me to move my furniture over that. After confronting the company about advising my partner to sign my name i was advised WE should have known that was wrong. It took a week to sort this out, i have now had to find other housing as i had about 2.5/3 weeks until im a 19 year old homeless person… After displaying my annoyance to the company the rudely asked if i could live at my parents or my boyfriends… I have finally managed to get keys for a new flat however now i only have 4 days until my tenancy runs out. Baring in mind i work 7:30am-6pm so now i’m having to rush everything in 4 days. Also, the day i picked up the keys i was told they didn’t have the key for the front door of the flat building which is by the car park. So now i’m left with 4 days to move my stuff in & no access to the building. I must admit, i do have a key to the other door on the building. however to get to that door you have to cross a bridge, go up and down some stairs therefore is the complete opposite of convenient. This estate agents is a joke and has only caused me stress. If i didn’t have limited time to leave my current property i would not be staying with them.
Gemma · 16 November 2022
★★★★★ 1/5
TrustpilotI would not recommend using Bridgfords…
I would not recommend using Bridgfords based on my recent experience.
Simon · 9 January 2026
★★★★★ 1/5
TrustpilotAbsolutely disgusted with this place
Absolutely disgusted with this place. Went to rent a house. Discussed my situation my income everything I could I was upfront about. Was told I had the house and asked to pay a holding deposit and hand my notice in to my current landlord. House definitely ours. Had 2 guarantors which was all accepted by the landlord. Start packing my house have my current landlord accept my notice and put my house back on the market. 2 weeks later get told I can no longer have the house I failed credit check. They were told from day 1 I would fail hence the guarantors. Was told I came back bankrupt which is not true. Asked if I could do anything to prove this wasn't true. Was told doesnt matter you can't have the house. So no home to move into and a home I have to leave with 5 kids in tow. Disgusted with them. Oh and lose the holding deposit they said I needed to place after being told I was accepted. Literally left us with no home!!!!
Rachell · 31 October 2022
★★★★★ 5/5
TrustpilotThank you to Danielle and the team for…
Thank you to Danielle and the team for never giving up with the sale of our recent property. Even through two major shifts in the economic climate they still managed to arrange viewings and provide regular updates. Thank you and all the best
Michael · 2 December 2020
★★★★★ 1/5
TrustpilotThese agents act like robots
These agents act like robots with no human face. Wanted to move in with a property they are managing. Unfortunately for us, we went ahead and paid for the house.(rent) On the day of collecting keys, I could not make it. I called to beg if they can give keys to the lead tenant who has already moved to the property with her stuff wanting to pick up keys. They refused because I was not there. They left her stranded. I promised to take any responsibility that comes with collecting keys. No buldging.Moreover communicating with them is unusually difficult, hard to pick calls. I wont recommend these kind of insensitive agents
Ken · 3 September 2022
★★★★★ 1/5
TrustpilotBeyond unprofessional; like a school playground!!!!!!!!!!!!!!!!!!!
This estate agent is only interested in acting for the buyer, bending over backwards to help them, despite the fact clearly the seller was paying their fee! They do very little work to earn their commission; in fact less than average. They never answer the phone, it always goes to voicemail, no matter what time of day you telephone. They cancelled 10 block viewings because the buyer who first viewed the property demanded they did; well dodgy, because at the 12th hour, less than 24 hours before completion, Solicitor calls to say we need to sign a new contract as the buyer's name has changed!!!!!! Bridgfords failed on every count, did not keep me updated whatsoever, just constantly put pressure on as to when completion could take place, despite knowing from the outset I had to find another home to live in; demanded a survey after 3 months, despite saying buyer was a cash buyer and did not need one!!! I would not use Bridgfords ever again in any way, shape or form, and no way on God's earth would I recommend them, not even to my worst enemy!
Ms · 2 August 2022
★★★★★ 5/5
GoogleLee Johnson, Mortgage & Protection Consultant, has been absolutely brilliant with our remortgaging. He has great communication skill and has made this experience extremely easy and stress free for us. He is highly recommended!
Sam · 24 October 2023
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotLinthorpe Road Branch
Fantastic service from the Linthorpe Road branch. Sophie has been so supportive and helpful helping us apply for our perfect family home. She has kept us up to date and informed at every step. We cant wait to move in now. Thank you
Claire · 30 July 2020
★★★★★ 1/5
TrustpilotDo not use this company
Do not use this company. We setup a viewing of a property which without any contact they did not attend. Since this time I have been called several times saying that I have requested a viewing of my property which I have never done and have regularly asked for my details to be removed from their database but keep receiving more calls.
Jeanette · 19 January 2024
★★★★★ 1/5
TrustpilotI was persuaded to give management of…
I was persuaded to give management of my property to Bridgfords. As Landlord, I would expect from an agent to care for my property as much as I do. However, I did not receive this level of service from Bridgfords.Very poor customer service. One mistake after the other, to start, I was introduced tenants which one of them had a CCJ registered. However, the branch manager persuaded me to accept as they had a solid guarantor.Only 3 months after the tenancy started, rent seized. At first, I was sent an email with updates every week. Rent arrears continued to accumulate, however strangely the more rent was in arrears, the less I was updated with the situation.Due to Bridgfords not chasing the rent anymore, I had no other alternative but to outsource a debt collector, of course at my own cost. Shockingly, debt collection later found that the "solid guarantor" was an 85 year old pensioner which was not in a financial position to pay for the outstanding rent.Also, during our 12 months, Bridgfords was unable to gain access to perform a property inspection, despite myself contacting the tenants and agreeing on a date - however Bridgfords had an excuse for everything.Also, I requested some repairs to be done and they did not bother to find a contractor to do the work. Again giving me excuses that "the tenants are not responsive etc..." which is not true.I am now left alone dealing with disrepairs, a possession hearing, thousands of pounds in rent arrears and an estate agency that had decided to quit management rather than find solutions.I can not express my frustration, stress and a feeling that they simply did not care are the minimum about my property.This to me was unacceptable, if I were you I would think twice before giving your property to them.
Gio · 14 July 2022
★★★★★ 5/5
GoogleJust rented a property through Bridgfords Halifax. Excellent service from Joe Tasker, kept in touch and updated through till moving in and handed the keys over etc very well. Would definitely recommend
Chris · 28 November 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlex and Lee gave me an excellent experience & service. Lee truly moved mountains to help me get back onto the property ladder! The whole process ran smooth & quick, the completion was within 3 months of me finding the house.
Thank you so much.
Gareth · 24 October 2022
Agent replied · 23 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotDealt with Lauren / Emma / Nicola at…
Dealt with Lauren / Emma / Nicola at the Leigh branch. Nothing short of superb customer service from beginning to end. Actively contacted me every step of the way by phone and email. Kept me completely appraised of my home buying situation.Absolutely 5 star customer service ladies.
Chris · 23 February 2018
★★★★★ 1/5
TrustpilotI cannot recommend this agent
I cannot recommend this agent. I let out a property via them for several years and would have left earlier but felt stuck with them when COVID hit.
MR · 17 June 2025
★★★★★ 5/5
TrustpilotBridgfords Wilmslow Lettings…
Bridgfords Wilmslow Lettings have recently rented one of my houses out. This was done on the first viewing and the tenant moved in within two weeks. Great service thank you Daniel and Claire. Will look forward to doing business with in future.
Tom · 4 July 2020
★★★★★ 5/5
GoogleVery efficient service from start to finish. Honest feedback when viewing the house with a realistic asking price agreed - the house sold before reaching Rightmove due to the proactive work at the office getting viewers through the door. The first viewers bought the house for the asking price and Bridgfords work closely with us and the buyers to ensure a smooth transition.
Nicolette · 25 October 2017
Agent replied · 23 October 2024
Hi Nicolette, thank you for taking the time to leave this wonderful five star review! Congratulations on the sale of your property! The Bridgfords team in Halifax aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Kind regards.
★★★★★ 5/5
GoogleBrilliant service, they got me moved in fast and efficiently cannot fault at all
Daisy · 16 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review Daisy. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotUnhelpful, unfair and unethical
Unhelpful, unfair and unethical. Genuinely the worst letting experience and service I have ever received. I would avoid at all cost going forward. Numerous serve issues when starting my tenancy, meant I couldn't move into the property. This was meet by no acknowledgment from there side and no help to fix it.
Adam · 8 July 2024
★★★★★ 1/5
TrustpilotDo not use this Estate agents!!!
Elaine · 16 January 2026
★★★★★ 5/5
GoogleAlex Croll got our property sold before it even went live on the website. We are amazed at how quick the property sold. We definitely would recommend. Everything has gone really smoothly, They are perfect estate agents Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
Katie · 24 October 2022
Agent replied · 23 October 2024
Thank you so much for this fantastic 5* review and recommendation Katie! We really appreciate your kind words. Best wishes Graham, Customer Relations
★★★★★ 5/5
GoogleI can highly recommend the lettings department at Bridgfords. They found us some lovely tenants. Nothing was a problem and we were kept up-to-date through out. Well done Sarah and your team.
Jackie · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
