Trusted Agent profile · Wakefield
Verified
★★★★★
1,725 reviews across 2 platforms
Wakefield, WF8 4HH
Assured Sale and Progression's office in Wakefield is rated 4.7 out of 5 across 1,725 reviews on two platforms. See how it compares with other estate agents in Wakefield.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
5/5
TrustpilotFriendly and supportive service.
Thank you for your kind review. We're delighted to hear that you found our service friendly and supportive. Providing a positive experience for our clients is always our top priority, and we really appreciate your wonderful feedback.
5/5
TrustpilotExcellent Service
Emma has been excellent, with clear and regular updates from both sets of solicitors on a regular basis, and great communication which made buying our first house a stress free process!
5/5
TrustpilotGreat communication = great results
Ashleigh and the team kept everything in order, chased up any queries, kept us informed throughout and answered any questions we may of had Highly recommended
Thank you for taking the time to leave us a review. We appreciate your recommendation.
5/5
TrustpilotFernando was brilliant and professional…
Fernando was brilliant and professional throughout the entire process.
5/5
TrustpilotEmma is amazing…
Emma was nothing but supportive and pro-active from start to finish. Answered all emails and queries quickly and efficiently. I am very pleased and I would highly recommend Emma.
This is brilliant feedback! Thank you for leaving us a review.
4/5
TrustpilotYour feedback information was very…
Your feedback information was very convenient
Thank you for your kind review. We're glad to hear the feedback was convenient and helpful for you. We really appreciate your support and wish you all the best for the future!
5/5
TrustpilotIt actually works
It actually works , house sale from offer to completion. very smooth. excellent communication and the process was very well managed
Timothy, thank you for such a glowing review. Your satisfaction is our priority so we are thrilled to hear about your smooth experience from offer to completion.
5/5
TrustpilotGoods checks and updates
Always checking if everything is moving smoothly!!
Thank you for your review. We're delighted to hear that you felt supported throughout the process. Keeping in regular contact and ensuring everything progresses as smoothly as possible is something we always strive for. We appreciate your feedback and wish you all the best for the future! 😊
5/5
TrustpilotExcellent service by everyone I liaised…
Excellent service by everyone I liaised with.
Thank you for your kind review. We're delighted to hear that you received excellent service from everyone you worked with. Your feedback means a lot to the team, and we appreciate you taking the time to share your experience. Wishing you all the best for the future! 😊
2/5
TrustpilotI’m more efficient
Not really sure where they fitted into the process and certainly didn’t seem to have any influence in speeding things up. Any updates provided I already knew having been in touch with either solicitors, vendor or buyer myself. Another sales progresser in the chain was far more proactive in contacting all parties and then keeping everyone informed or requesting one of us to action something. My overall impression was reactive as opposed to proactive.
Hi Carl, Thank you for taking the time to leave us a review. We are sorry to hear that you didn't find our service helpful, as we pride ourselves on proactively facilitating your transaction by streamlining the communication between all parties. Please be assured that we have taken note of your feedback.
5/5
TrustpilotSwift responses to any queries I raised
Thank you for taking the time to leave a review. We're delighted to hear that you found our responses swift and helpful. Providing prompt communication and support during the sales process is something we pride ourselves on, so it's great to know this made a positive difference to your experience. We appreciate your feedback and wish you all the best for the future.
5/5
TrustpilotThankyou to Lucy for being our sales…
Thankyou to Lucy for being our sales handler on our purchase, you was a pleasure to work with throughout this process.
Thanks for leaving a five star review and we are delighted to hear that you enjoyed working with Lucy.
5/5
TrustpilotWhere there all the time
Where there all the time, the help was very much needed and appreciated.
Thank you so much for your kind review. We're delighted to hear that our team was there for you when you needed support most. Providing help and guidance every step of the way is what we strive for, so it's wonderful to know that our assistance was both valuable and appreciated. Thank you for taking the time to share your experience.
5/5
TrustpilotA huge help.
Matthew Lewis has been a huge help during our sales process, both in terms of the energy he put in to keeping the process moving and also in providing guidance and reassurance throughout the legals.
5/5
TrustpilotEverything moved quickly and smoothly.
Thank you for taking the time to leave us a review. We're delighted to hear that everything moved quickly and smoothly for you. Providing an efficient, hassle-free experience is always our goal, so it's great to know we delivered on that. We truly appreciate your fantastic feedback.
4/5
TrustpilotExcellent service
Excellent service, proactive and informative .Lyndon was very professional and on top of all the updates to facilitate the purshace
Thank you for taking the time to leave us a review Dina, I will pass on your positive comments to Lyndon.
5/5
TrustpilotThe Agent Ashleigh McDonnell provided ded…
The Agent Ashleigh McDonnell provided regular updates on how the the purchase was going. In fact she provided us with a better service, information wise, than our Solicitor's. I wish to express my appreciation to Ashleigh, for her professional and courteous manner, and the way in which she presented herself. She is an excellent member of staff and well deserves the credit due to her. Well done Ashleigh!!!
Thank you for the glowing review about Ashleigh's sales progression during your property transaction. We are pleased to hear we helped to keep you informed throughout the process.
5/5
TrustpilotHighly recommended! Nicola was brilliant
Nicola was brilliant! Always keeping everyone up-to-date and in a timely manner. Amazing!
5/5
TrustpilotBrilliant service
We were put in touch with Complete ASAP via estate agent who use them as intermediaries. We were very promptly contacted by our appointed Sales Progressor, Matthew L, who proved to be an absolute godsend from start to finish. He kept in touch with updates, relentlessly chased our buyers solicitors especially when they became rather uncommunicative, and worked with us to achieve deadlines. To this end, our sale took 11 weeks in total. Complete ASAP is a great service!
Thank you for taking the time to leave us a review Michelle. I will make sure to pass on your feedback to Matthew.
5/5
TrustpilotOutstanding support
I cannot begin to thank ASAP and Matt Lewis enough for all he has done throughout the purchase process. If you want continuity, someone who’s in touch regularly and always returns your calls and emails then I couldn’t recommend ASAP more highly if I tried. They have been there every step of the way and genuinely want your sale to go through quickly and efficiently.. From my experience Matt has gone above and beyond on many occasions and reassured me when moments became challenging.Thank you to all at ASAP for your support with Alma House
Thank you for such a glowing review. We know how stressful selling/buying a house can be so we are delighted that Matt gave you the level of service you wanted.
5/5
TrustpilotWas kept informed and all worked hard…
Was kept informed and all worked hard to get sale done
5/5
TrustpilotDarcie has been excellent. 5 Star!!
Darcie has been excellent.. kind, very responsive, and proactive in chasing the seller and their solicitor. She kept me fully informed throughout and handled all queries quickly. Truly 5-star service. She’s incredibly helpful and hardworking. Keep her happy and don’t lose her!
5/5
TrustpilotWe were guided throughout the purchase…
We were guided throughout the purchase and sale if our houses efficiently.Every query was answered quickly and followed up if necessary. I am not sure who, personally I am writing this review about, but if it is Nicky, she was communicating with us most days and followed up questions straight away. We'll done Nicky. All the best for your future. Kind regards Tina Caswell
2/5
TrustpilotThe whole system of purchasing and…
The whole system of purchasing and selling in England needs a complete overhaul.
Whilst we fully appreciate your frustrations with the property transaction process in England, we were disappointed to receive a 2-star review given your direct feedback to Amanda thanking her for her hard work and support throughout the transaction. The issues raised in your review relate largely to the wider conveyancing and property transaction system, which unfortunately sits beyond the control of our business. Our role is to do everything we can to keep transactions moving, keep all parties informed, and help overcome obstacles as they arise, and we believe we fulfilled that role despite the complications within the chain.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Assured Sale and Progression hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wakefield.
