Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Support from Rebecca at Complete ASAP Ltd
Rebecca was fantastic throughout the entire process of purchasing our new home. She kept us informed at every stage, communicated clearly, and consistently chased other parties to keep things moving efficiently. Her proactive approach took a lot of stress off our shoulders and made the whole experience much smoother. Really appreciate her support… highly recommend!
Gelu-lucian · 21 November 2025
★★★★★ 5/5
TrustpilotThe personal service from Ashleigh was…
The personal service from Ashleigh was exceptional. Clear and timely communication from a highly competent professional person.
James · 14 January 2026
Agent replied · 17 January 2026
Ashleigh will be thrilled to hear this, thank you for taking the time to leave us a review.
★★★★★ 5/5
TrustpilotExcellent service throughout.
The service provided was a great link between the sales process and legal services. Ashleigh McDonnell has a great deal of professionalism and kept us well-informed throughout the sale of my mother's house. To say there were hurdles at several points in that process would be an understatement but Ashleigh was extremely supportive and understanding, providing updates at every opportunity. The overall service she provided was excellent
Linda · 21 July 2025
★★★★★ 5/5
TrustpilotGreat help overall…
Allison was at all times extremely helpful, communicating well and making the after sales process as smooth as it could be. Highly recommend thank you.
Ms · 31 October 2025
Agent replied · 4 November 2025
This is great to hear Sue, thank you for taking the time to leave us a review.
★★★★★ 5/5
TrustpilotWant to reduce stress - ASAP
Emma Carling was first class keeping us up to date on the progress of our purchase of The Cottage. Always polite and quick to respond to any queries or concerns we had. We have no doubt our experience would have been far more stressful had it not been for Emma. Thank you.
Bruce · 16 December 2024
Agent replied · 19 December 2024
This is great to hear Bruce. I will pass on your positive comments to Emma.
★★★★★ 5/5
TrustpilotComplete asap
Darcie chased all the solicitors and kept us up to date every week. Which was nice not to have to keep chasing solicitors and take the stress out of the experience of selling a house. Darcie would always ring or email us to keep us up to date.
Susan · 3 February 2025
Agent replied · 8 February 2025
Thank you for the 5 star review Susan. We are pleased to hear that you benefited from regular updates about how your property transaction was progressing rather than chasing solicitors, agents etc. yourself.
★★★★★ 5/5
TrustpilotSharon was great
Sharon was great. She was proactive making contact along the chain and ensuring the buyers lawyers were progressing on outstanding issues. She was quick to respond to emails and provided regular updates on the chain.
Kelly · 2 May 2026
★★★★★ 5/5
TrustpilotReally great experience with Amelia
Really great experience with Amelia, so helpful online and on the phone
Very efficient and helpful in understanding the sometimes confusing way in which house sales progress 👍
Lisa · 7 October 2026
Agent replied · 8 October 2026
Thank you for taking the time to share your experience. We're delighted to hear that Amelia was so helpful and supportive throughout your journey, both online and over the phone.
Buying or selling a property can be complex, so it's great to know she helped clarify everything and kept things moving efficiently. We'll be sure to pass on your kind comments to Amelia. Thank you again and we wish you all the best with your new property.
★★★★★ 5/5
TrustpilotThanks Amelia!
Amelia has been great through-out the whole process from start to finish, thank you for being so patient during the difficult periods!
Breagha · 19 November 2025
Agent replied · 22 November 2025
Thank you for taking the time to leave us a review.
★★★★★ 5/5
TrustpilotSharon Tyler has been amazing
Sharon Tyler has been amazing. She was brilliant and helped me get my house keys on time. She would always reply to my emails within minutes. Very pleased with her service. I would recommend her to anybody looking for a smooth handover. Thank you so much for all your hard work.
Rathu · 18 December 2024
Agent replied · 20 December 2024
Thank you for taking the time to leave us a review Rathu, we appreciate your feedback and I will make sure to pass on your positive comments to Sharon
★★★★★ 4/5
TrustpilotOverall a good experience but as the…
Overall a good experience but as the sales progresser couldn’t get hold of my solicitor on numerous occasions I had to be the point of updates to give back. If solicitors could speak to each other more regularly this would avoid the constant interruptions with getting me involved
Kevin · 22 May 2026
Agent replied · 29 May 2026
Thank you for taking the time to leave us feedback Kevin, we will take this on board and use it to help us continue to improve our service moving forward.
★★★★★ 5/5
TrustpilotMatthew Lewis was absolutely fantastic…
Matthew Lewis was absolutely fantastic at keeping things moving and just as importantly, communicating where we were in the process, what the next steps were and what we needed to do to speed things up.
Ben · 29 April 2026
★★★★★ 3/5
TrustpilotNot the best experience…
We got updates quicker through chasing our solicitors, Complete ASAP always seemed to be a step behind in what was actually happening. The only positive I took from using the company was that they did have contact with the sellers solicitors too so I could use them if they needed a nudge. Emma was really helpful in pushing our sale though so I have to give credit to her after a poor initial experience.
Jess · 16 April 2025
★★★★★ 5/5
TrustpilotAll telephone staff were always very…
All telephone staff were always very polite ,patient,and helpful., Conveyancing lawyer was very professional,and easy to follow,thanking her for dealing with this sale.Completion 12 October 2026
Jean · 18 October 2026
Agent replied · 19 October 2026
Thank you for your kind review. We're delighted to hear that you had such a positive experience with our team. Providing polite, patient, and helpful support throughout the process is something we take great pride in, so it's wonderful to know this was reflected in your experience. We're also pleased to hear that your conveyancing lawyer was professional and made everything easy to understand during the sale. Buying or selling a property can be a complex process, and it's great to know you felt supported every step of the way.
Thank you again for taking the time to share your feedback, and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotEmma Delaney has been a great help
Emma Delaney has been helping with our house purchase. She has regularly liaised between all the interested parties and gave us regular updates about where we are up to in the process. She has been a great help in keeping us informed.
Andrew · 3 March 2026
★★★★★ 4/5
TrustpilotOur contact made sure we were kept up…
Our contact made sure we were kept up to date with each stage of the process in a timely manner. It was so helpful to have someone chasing between all parties involved.
Sally · 9 September 2026
Agent replied · 10 September 2026
Thank you for your wonderful feedback. We're delighted to hear that your contact kept you informed at every stage of the process and provided timely updates throughout. We understand how important clear communication is during the sales process, and we're pleased that having someone liaising between all parties helped make the experience smoother and less stressful for you.
We really appreciate you taking the time to share your experience and wish you all the best for the future!
★★★★★ 5/5
TrustpilotHelping get our house sale over the line
Supporting the Estate Agents Complete have added real value with weekly written updates on progress. The interaction with Solicitors has provided insights that has helped drive the sale of my property. A great support - good people doing a brilliant job.
Ann · 10 July 2026
Agent replied · 14 July 2026
Thank you for your fantastic review. We're delighted to hear that our weekly updates and proactive communication helped add value throughout the sale of your property.
Our goal is to keep clients fully informed and work closely with all parties involved to help transactions progress as smoothly as possible, so it's wonderful to know that our support and interactions with the solicitors made a positive difference.
We really appreciate your kind words and recommendation. Thank you for choosing Complete ASAP.
★★★★★ 5/5
TrustpilotI had a very good experience with the…
I had a very good experience with the sales progressor Amanda who helped me with property purchase.
I have been more than happy with the service provided by Complete ASAP.
Sandra · 21 September 2026
Agent replied · 23 September 2026
Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with us and that Amanda provided such great support throughout your property purchase. We'll be sure to pass on your kind words to her. Thank you for trusting us, and we wish you all the best with your new property.
★★★★★ 5/5
TrustpilotDarcie was brilliant…
Darcie was an absolutely brilliant support during a really stressful conveyancing process as we sold and bought houses - she was invaluable in keeping the communication going, nudging solicitors and buyers/sellers to take action to keep the chain moving... and ultimately making sure we moved on the day we wanted to. Forever grateful!
Sarah · 4 November 2024
Agent replied · 9 November 2024
This is brilliant feedback, we are pleased to hear we helped you achieve the moving date you were aiming for! I will pass your feedback on to Darcie.
★★★★★ 5/5
TrustpilotGreat communication and regular updates…
Great communication and regular updates on the progress and a great point of contact! We dealt with Ashleigh who was brilliant.
Katie · 17 November 2025
Agent replied · 18 November 2025
This is great to hear Katie, thank you for taking the time to leave us a review.
★★★★★ 5/5
TrustpilotHelen tracked and help me through the…
Helen tracked and helped me through the whole process from when the sale was agreed to completion and was great and stayed on top of the whole process. I would recommend without any reservations.
Hiten · 20 August 2026
Agent replied · 22 August 2026
Thank you for your fantastic review. We're delighted to hear that Helen was able to support you throughout the entire process, from agreeing the sale through to completion.
Providing proactive communication and keeping everything on track is exactly what we strive for, and we're pleased Helen delivered such a positive experience. Thank you for your recommendation and for taking the time to share your feedback.
★★★★★ 5/5
TrustpilotExcellent Service
Laura Moody at Complete ASAP has provided an excellent service and was a great guide in helping us buy our first home, she was clear in her communication and very approachable - we knew that should we have any questions Laura would be available to assist us.
Greta · 20 May 2026
Agent replied · 29 May 2026
It is great to hear that you felt a difference having a dedicated sales progressor pushing your transaction forward Greta. Congratulations on the purchase of your first home
★★★★★ 5/5
TrustpilotLibby was very friendly
Libby was very friendly, professional and understanding throughout the process. Without her i wouldn’t have been given updated as to what was happening. Thank you
Samafsarhotmail.com · 8 October 2025
Agent replied · 10 October 2025
Libby will be thrilled to hear this. Thank you
★★★★★ 5/5
TrustpilotI just wanted to take a moment to…
I just wanted to take a moment to sincerely thank you Tereza for all the support, patience, and dedication you showed throughout the purchase of my home. From the very beginning to completion, your guidance, reassurance, and constant availability truly made a big difference.
Sneha · 2 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.