Every review we hold for the Wadebridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsExcellent Agent
Candice Nicholson was our agent when we bought our new home. She was fantastic throughout the whole process and I would happily recommend her for delivering such a professional service. Candice was always very helpful and quick to reply to all our question's.
Thank you Candice
Glynn · 1 May 2018
Agent replied · 3 May 2018
Hi Glynn
Thank you so much for your kind review. It was an absolute pleasure working with you during your purchase and I am positive that you and your family will be really happy in your new home. I hope to see you again sometime and sincerely wish you all the very best for the future.
Best wishes to you and your family,, Candice
★★★★★ 5/5
View AgentsA perfect move
Candice was nothing short of perfect throughout the whole process; she provided a pleasant and relaxed approach to the initial viewings, quick and efficient turnaround on negotiations, and well-timed and knowledgable follow up on the sale process. Altogether, this made the whole experience surprisingly easy.
Steve · 4 June 2018
Agent replied · 8 June 2018
Dear Steve
Thank you so much for your lovely review. It was such a pleasure working with you and your wife throughout the purchase and I do hope to see you again in town! I am sure you will be very happy in your gorgeous new home and I wish you and your family all the very best for the future.
Best wishes, Candice
★★★★★ 5/5
View AgentsProfessional, Helpful and Real
My Place in Cornwall were the best agent we dealt with when trying to relocate to Cornwall. They were professional and had common sense as well. Thank you to ALL STAFF you took so much stress away from a really difficult time.
Elisabeth · 20 September 2015
Agent replied · 23 September 2015
Thank you so much for your lovely comments. It is very important for us to know that we are doing the right job and helping our clients is of the utmost importance. Both Sam and Gemma take great pride in their roles and will be delighted to know that their work is appreciated. We really hope you settle well into your new home and are always available to help when needed. Thank you again and good luck!
★★★★★ 5/5
GoogleFriendly, efficient and excellent communicators. We used Lisa and her team as our letting agents for six years and the service they offered was superb. From screening of tenants to regular communication whenever issues occurred and the …
Andrew · 29 July 2019
Agent replied
Hi Andrew,
Many thanks for you lovely review and we are pleased to hear that you enjoyed your experience with us.
The Lettings side of the business has now been sold to Peach Lettings as we are focussing on property sales, however, should you ever have a property to sell, please do consider us!
Kind regards
Richard
★★★★★ 5/5
View AgentsLocal Hero
Lisa has been more than helpful. She has gone out of her way to provide a service that I can only describe as warm, friendly and unique,. I can not recommend her highly enough. Lisa is truly a local hero.
Daniel · 17 December 2015
Agent replied · 15 March 2016
Apologies for the delay in replying to your lovely comments. We had a system fault with our emails and are just now picking up these reviews. Thank you for such lovely words. I am sure I don't deserve them! It was a pleasure to help you on your journey and I wish you every happiness going forward. Take care!
★★★★★ 5/5
View AgentsExceptional customer service from our first viewing to completion.
Candice went above and beyond to make our purchase at Beechwood Drive as stress free as possible. Nothing was too much trouble, she offered a very personal, but professional service in every aspect. A absolute credit to My Place.
Mark · 3 February 2016
Agent replied · 17 March 2016
Hi Mark
I'm so sorry for the delay in responding to you, we have just realized that we have a backlog of responses due to an email failure! Thank you so much for your kind words, it really means a lot to us. It was a pleasure working with you and I hope you are enjoying your new life in Cornwall
Kindest Regards
Candice
★★★★★ 5/5
View AgentsUnique, personal, considerate, intuitive, and reliable from beginning to end!
We have been delighted with the way this Estate Agent works. They are a small firm in numbers of staff and offices, but so very effective in practice.
We liked the unique way they handled the sale of our neighbours property and that gave us the feeling that they would be right for us. Our property is rather individual and we felt it needed marketing by an agent that would take that into consideration. The valuation was accurate as we had plenty of interest with offers in line with that. The marketing proved to be spot on as it attracted cash buyers to view it. Not all the offers came to fruition, nothing unusual there though. Just the way things go.
We were given sound advice and encouragement from the start and My Place In Cornwall did all the viewings despite our property being very rural, then they did all the negotiating and checks needed once we had offers. They carried on giving us the same level of attention 'til exchange and beyond.
We can't speak highly enough of them.
.
Janice · 15 February 2017
Agent replied · 29 March 2017
Thank you so much Janice! We loved dealing with you and we all fell in love with your property! It made selling it a real pleasure and throughout the whole process you listened, took our advice and helped us to achieve the sale and progress it until completion. We will miss you!! We all wish you the best of luck in your search for a new property and hope that you find another wonderful home.
★★★★★ 5/5
View Agents10/10 for professionalism and putting the customer first
Your firm not only sets a bench mark of excellence for all other agents to aspire to, you continue to impress with your attention to detail and ethos of customer service which in my opinion is second to none. I was particularly impressed when every member of the team visited my home to make sure they all knew it's strengths and how best to describe it's features to interested buyers. You worked tirelessly to find quality buyers and personally conducted nearly 30 viewings throughout the whole time it was on the market, providing me with detailed updates immediately following each viewing. Where you truly offered exceptional service though was during the detailed negotiations. You spoke almost daily to me, my solicitors, and all other legal people along the chain to keep things progressing and problems resolved quickly. Nothing was too much trouble. I have never experienced this level of support from any agent previously and it's what makes you truly outstanding.
Patsy · 11 November 2016
Agent replied · 18 November 2016
We are truly grateful for your wonderful comments and you have been an absolute pleasure to work with. You embraced the whole process with great positivity and we will miss you dearly! We look forward to seeing you whenever you feel like popping in to say hi! Thank you from all of us at My Place in Cornwall.
★★★★★ 5/5
View AgentsGreat service, a pleasure to deal with
We started using My Place in Cornwall when we were looking to rent a home in Cornwall, before buying. Lisa, from My Place in Cornwall worked really hard to fulfil our brief and did an excellent job locating the perfect home for our adventure in Cornwall.
We have now purchased a property which we are in the process of refurbishing and Lisa has once again been a real help in guiding the work we do and helping us find great reliable trades.
I am in no doubt that when we come to sell, we'll be back in touch with My Place in Cornwall once again to help us with the next step in our journey through Cornwall.
John · 16 November 2015
Agent replied · 15 March 2016
Due to a system error, we have only just picked this up! Thank you so much for taking the time to say such lovely things. It was a pleasure to help you and I look forward to working with you again!
★★★★★ 5/5
View AgentsFantastic 5 Star Service
We approached 'My Place In Cornwall' with regards to renting a property through them. The entire team were professional, friendly and extremely helpful.. They are one step ahead when it comes to excellent communication and keeping you informed, All the details were well explained well and the properties available of a high standard. I would have no hesitation in recommending them as a first class agent who could not do more to help.
Nathalie · 10 September 2017
Agent replied · 13 October 2017
Thank you so much for your review. It is very much appreciated. I am extremely pleased that you had a good experience and I will pass on your comments to the team who will be delighted! If we can ever be of help in the future please do not hesitate to let us know.
★★★★★ 5/5
View AgentsProfessional and efficient
From the start of sale to completion we were kept informed on each and every step. Well looked after by Sam and Candice
Big thumbs up
Martyn · 14 January 2016
Agent replied · 17 March 2016
Hi Martyn
I'm so sorry for the delay in responding to you, we have just realized that we have a backlog of responses due to an email failure! It was a pleasure to work with you and I look forward to seeing you again soon.
All the best Candice
★★★★★ 5/5
View AgentsOutstanding Service
My Place has proven to be the very, very best agent I have dealt with.
They have shown professionalism and caring for both buyer and seller.
They have kept us informed every step of the way and responded to every query promptly and efficiently.
I shall certainly recommend them to anyone who is looking for an estate agent.
I wish them all continued success and thank them for all their work on my behalf.
Mark · 5 August 2015
Agent replied · 10 August 2015
Thank you so much for your kind words. They are hugely appreciated by all of us. We love what we do and are delighted to achieve good results for our clients and when we hear words like these, it makes it all worthwhile. Thank you again and good luck for the future!
★★★★★ 5/5
View AgentsExcellent
Friendly and professional service from valuation to selling piont, we would highly recommend Candice and the team at My Place in Cornwall.
Gill · 31 May 2018
Agent replied · 4 June 2018
Dear Gill
Thank you very much for your kind review. Jacqueline and I have thoroughly enjoyed working with you during the sale of your beautiful property. We wish you all the very best for the future.
★★★★★ 5/5
View AgentsReally helpful and efficient
Always happy to be there to let us view at our convenience and allowed plenty of time for viewings, measuring up etc. very quick to respond to queries and to contact. vendors for additional information or actions. They could however have more thoroughly clarified the status of the property regarding multiple occupancy as this proved to be a huge delaying issue with mortgage lenders and was easily sorted once actually investigated.
Tom · 14 January 2016
Agent replied · 17 March 2016
Hi Tom
I'm so sorry for the delay in responding to you, we have just realized that we have a backlog of responses due to an email failure! Thank you for your kind words, I hope our paths will cross again in the future. All the best for the house, I am sure it is looking wonderful already.
Candice
★★★★★ 5/5
View AgentsBrilliant Service
This is the second time we have used My Place in Cornwall and we have received excellent service on both occasions from Market Appraisal to completion of sale. They are a very proactive agent and work long hours to achieve perfection. They always ring back with feedback and are always happy to help..
Carole · 10 February 2017
Agent replied · 14 March 2017
Dear Carole
Thank you so much for your review. Both Jenna and Candice loved working with you and were so pleased to have helped again. We all look forward to your next visit to Wadebridge soon. Come in any time!
★★★★★ 5/5
View Agentsan excellent team
I found the whole team to be very personable, pleasant and helpful, providing excellent feedback at every stage of the process.
My Place in Cornwall are perfectionists. Their presentation and attention to detail is first class!
They really do put in 101% and I will be using them again in the near future.
Nikki · 16 February 2016
Agent replied · 17 March 2016
Hi Nikki
I'm so sorry for the huge delay in responding to you, we have just realized that we have a backlog of responses due to an email failure! Thank you so much for being so kind, we thoroughly enjoyed working with you and look forward to hearing from you soon.
Kindest Regards
Candice
★★★★★ 5/5
View AgentsExcellent Service
Jenna Spencer and her colleagues at My Place acted with professionalism, care, and kindness throughout the time that my property was on the market.
This led to completion of the sale in about 4 months.
I would recommend My Place to anyone selling or buying property in Cornwall..
Robert · 13 May 2017
Agent replied · 17 May 2017
Thank you so much for taking the time give us such a positive review. We were absolutely delighted to have the opportunity to sell your property and thoroughly enjoyed dealing with you! We all wish you all the best and hope we can help you again in the future.
★★★★★ 1/5
GooglePhoned to try and book a viewing of a property to be met with a rude and short response. Entirely unhelpful and it felt the the member of staff couldn't wait to get off the phone. Horrendous treatment!
Rebecca · 29 July 2019
Agent replied
Dear Rebecca,
I hope you are well.
I recently took over this business as Managing Director and have been reviewing historic reviews on our page.
It sounds to me as though you had a really bad experience through our company and I apologise unreservedly for this! It is very uncharacteristic of our exceptionally high standards.
Based on the fact that I’ve taken on this business, I wondered if you would consider removing this review?
I would be happy to chat to you about your experience so that I can ensure that our new company processes consider your bad experience. Our number is 01208 813874
Kind regards
Richard Yeo
★★★★★ 5/5
View AgentsFriendly, professional customer service
lisa and her team have worked quickly to help find a lovely property in Cornwall to rent. The team have been very friendly and professional and we have been amazed how quickly and easy the whole process has been. Highly recommended.
Rob · 2 April 2016
Agent replied · 9 April 2016
Thank you so much for your comments and for taking the time to leave the review. It was a pleasure to help you in your search and I am very happy that you have found the right property. We all wish you happiness in your new home!
★★★★★ 5/5
View AgentsMyPlace review
All the staff are extremely helpful and respond to all enquiries and queries in a helpful and efficient manner. I have always found 'My Place' to be professional in all my dealings with them.
Stephen · 21 September 2015
Agent replied · 19 September 2016
Thank you so much for your review and it is also a pleasure to have you as one of our longstanding clients.
★★★★★ 5/5
GoogleTeam were quick to respond! Great service .
Lorna · 14 November 2022
Agent replied
Thanks Lorna, thanks for getting in touch with us!
★★★★★ 5/5
View AgentsMy Place in Cornwall is the best!.
A first class friendly efficient service, who "did the job" where others had struggled.
Would highly recommend "My Place " to anyone selling their home.
ALEC · 6 May 2016
Agent replied · 12 May 2016
Dear Alec
Thank you so much for your review, we thoroughly enjoyed selling your home, it was a joy to work with you and your wife and we wish you all the very best for your new home. Do pop in if you are ever in Wadebrigde, we would love to see you.
★★★★★ 1/5
GoogleSent a request never heard anything back poor service
Shaun · 5 April 2021
Agent replied
Hi Shaun
Thanks for your review.
We have checked our systems and cannot see that you have made a request.
Please can you let me know when you made a request and what it was in relation to so that I can investigate this?
Our CRM system picks up all enquiries so I’m unsure why you are listed as having made an enquiry.
It is always a shame for us to receive a 1 star review when we pride ourselves on customer service, therefore I would like to investigate this to make sure we haven’t missed an enquiry from you
Kind regards
Richard
★★★★★ 5/5
View AgentsOrganised, responsive, good attention to detail with first-class communication skills.
My Place actively encourage viewings and always give quick, informative feedback soon after the actual viewing.
John · 25 February 2017
Agent replied · 29 March 2017
Thank you John for taking the time to give us a review. We are always delighted to receive lovely comments. We wish you every happiness for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
