Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service
My experience of the service provided By Akansha Misra has been great. All through the sales process she has been amazing, keeping me updated, chasing the other parties involved and is always cheerful and friendly. She is a credit to Chancellors Specialist Sales team.
Angela · 20 December 2025
★★★★★ 5/5
TrustpilotI have used Chancellors for many years…
I have used Chancellors for many years as a Landlord. I can recommend them as a great company to work with. Recently i have been working with Chelsey Mitchell who has been extremely helpful and made my life so much easier. Many thanks. I also had dealings with Jason who has been very helpful too.
Mr · 21 January 2026
Agent replied · 22 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMy name is Valbona i have been in contact with William about all the paperwork i would like to thank him and say that he is really amazing and helpful ,patient at the whole time trying the best to find solutions so everything can go smoothly i really appreciate it and i do thank you very much William
DNautorepair · 18 December 2025
Agent replied · 22 December 2025
Thank you DNautorepair for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.
Mrs · 18 March 2026
Agent replied · 19 March 2026
We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐ I had an exceptional experience with Chancellor Estate Agent, and I must extend my gratitude to India, who went above and beyond to assist me. India's professionalism, knowledge, and genuine care made the entire process smooth and stress-free. I highly recommend Chancellor Estate Agent, especially with India's remarkable assistance. Thank you for your outstanding service!
Miu · 25 April 2024
Agent replied · 22 October 2024
Hi Miu, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI had a great experience with India Allen over the phone. She was extremely helpful, patient, and knowledgeable, answering all my questions clearly. India made the entire process smooth and stress-free. Her friendly and professional approach really stood out, and I felt reassured throughout our conversation.
Yachna · 11 October 2024
Agent replied · 10 November 2024
Dear Yachna,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with India Allen. Her dedication to providing clear and helpful assistance truly reflects our commitment to excellent service at Chancellors - Abingdon. We're glad she made the process smooth and stress-free for you. If you have any more questions or need further assistance, don’t hesitate to reach out.
Best regards,
Chancellors - Abingdon Estate Agents
★★★★★ 5/5
GoogleI had a great experience with India Allen over the phone. She was extremely helpful, patient, and knowledgeable, answering all my questions clearly. India made the entire process smooth and stress-free. Her friendly and professional approach really stood out, and I felt reassured throughout our conversation.
Yachna · 1 October 2024
Agent replied · 22 October 2024
Dear Yachna,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with India Allen. Her dedication to providing clear and helpful assistance truly reflects our commitment to excellent service at Chancellors - Abingdon. We're glad she made the process smooth and stress-free for you. If you have any more questions or need further assistance, don’t hesitate to reach out.
Best regards,
Chancellors - Abingdon Estate Agents
★★★★★ 5/5
GoogleI had an excellent experience with Connor and Tom at Chancellors. It took a little while to sell my flat but they provided good advice on pricing and the best strategy to sell. They were particularly good at navigating me through the sticky negotiations of accepting or rejecting offers.
Simon · 17 February 2026
Agent replied · 18 April 2026
Thank you, Simon, for your wonderful feedback! We're delighted to hear that Connor and Tom provided you with excellent service at Chancellors. It's great to know that their advice and negotiation skills were helpful in selling your flat. We appreciate your trust in us and look forward to assisting you with any future property needs!
★★★★★ 5/5
TrustpilotWe reviewed a bungalow accompanied by…
We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.
Barry · 14 May 2026
Agent replied · 24 May 2026
We are so pleased to hear about your positive experience. We truly appreciate your kind words regarding our attentive and patient service. Thank you for sharing your feedback!
★★★★★ 5/5
TrustpilotShana was incredible
Shana was incredible.
Char · 21 January 2026
Agent replied · 22 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
Alli · 26 August 2026
★★★★★ 5/5
TrustpilotGood help
Charlotte has been great and patient, showing me all available houses I am interested in purchasing.
Miss · 21 May 2026
★★★★★ 5/5
TrustpilotMolly is highly efficient
Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.
PRAV · 20 May 2026
★★★★★ 5/5
GoogleI found Tom at Chancellors in Abingdon to very approachable, friendly and well informed on the local property market. He took away any anxiety i had felt about the process of securing my first home. He is a credit to Chancellors and a credit to his profession.
Kate · 17 January 2026
Agent replied · 18 April 2026
Thank you Kate for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotWe had a fantastic experience with…
We had a fantastic experience with Chancellor’s in Chipping Norton when selling our property. The team provided excellent service throughout the entire process, professional, responsive, and supportive at every stage. Everything was handled smoothly and efficiently, making what can be a stressful time far easier.
Merlin · 22 August 2025
★★★★★ 1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
Naz · 25 August 2026
★★★★★ 5/5
TrustpilotA review for Shelby Chandler-Wootton as…
A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!
Pete · 20 December 2025
★★★★★ 5/5
TrustpilotMy interactions during my search for a…
My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.
Jeune · 19 December 2025
★★★★★ 5/5
GoogleOverall quite a decent experience. We worked with Holly and she was really helpful in getting onto enquiries and kept communications going well. her colleague Daniel also helped us out quite a bit. I would say the post selling team in bracknell needs some work to improve their service and communications, having said that Holly and Daniel at the Abingdon branch were there to pick up and frustrations and chased up when we needed them too so they certainly went above and beyond and would certainly recommend working with them.PositiveProfessionalism
Calum · 23 October 2020
Agent replied · 22 October 2024
Thank you Calum for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleAppalling (professional let) rental experience as the result of a catalogue of failings and total lack of responsibility by Chancellors for resolving tenant issues.
The day before the move-in date the new tenants were told that they wouldn't be able to move in as the house had failed the gas safety test. Chancellors then only conceded to let them move in on the original date if they agreed for the cooker to be disconnected until a new cooker was sourced. They were then left without any means to cook meals for 8 weeks until a new cooker finally arrived!
On moving in...
... The house was filthy and the garden was full of rubbish. It took the best part of a day to clean up sufficiently to start unpacking.
... Many cupboards, drawers and the garden were full of the previous tenant's belongings. It was left to the new tenants to pack these away until they were collected.
... One of the beds was propped on a block of wood and collapsed when touched. It took approximately 1 week for a replacement bed to be delivered.
... The Front door Yale lock was broken
There were a number of other irritating issues that took an unacceptable time to be fixed.
All of these issues should have been picked up and resolved by Chancellors before the new tenants moved in.
Martin · 23 October 2020
Agent replied · 22 October 2024
Hi Martin, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
TrustpilotVenus
Ms. Olivia Hesson is very helpful.
Mrs · 22 October 2025
Agent replied · 23 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleIndia Allen is a very welcoming and professional individual who helped us through the letting process. We were a bit frustrated by the referral check process through lettings hub though it was not something in either of our hands. Overall it was a positive experience from start to end with a few hiccups in between.
Nimalan · 23 October 2023
Agent replied · 22 October 2024
Thank you Nimalan, for this review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleTom was very friendly and knowledgable about the property.
William · 7 September 2025
Agent replied · 8 September 2025
Thank you William for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleThe process with Chancellors has been very smooth and efficient. They provided all the information we needed quickly, and everything has been straightforward so far. India, the agent who assisted me, has been incredibly kind and extremely helpful throughout the whole process. I really appreciate her support.
Priscila · 8 December 2025
Agent replied · 22 December 2025
Hi Priscila, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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