Trusted Agent profile · Uxbridge

Romans Uxbridge reviews

4.1

★★★★★ Great

1,757 reviews across 2 platforms

10 High Street, Uxbridge, UB8 1JN

Romans's office in Uxbridge, at 10 High Street, is rated 4.1 out of 5 across 1,757 reviews on two platforms, including 271 Google reviews rated 4.7.

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4.7 / 5

271

Reviews on Google

This office

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1,486

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of working with Zara Younas while searching for a rental property, and I cannot recommend her highly enough. From our first interaction, Zara demonstrated an impressive level of professionalism and out going personality. Zara took the time to understand my needs and preferences guiding me through the entire process with patience and clarity. She was always available to answer my questions and provided insightful information about various neighborhoods, ensuring that I felt confident in my choices. Again many thanks to Zara for helping me through the process of finding a home.

Kheanard · 10 November 2024

Agent replied · 10 December 2024

Dear Kheanard Southby Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Excellent service from Romans in Yateley

Excellent service from Romans in Yateley in particular Harry who was always there for any questions. They were very professional at all times. I was kept up to date with the sale of my house!

Anne · 9 March 2026

Agent replied · 21 March 2026

Dear Anne Bourke We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

“I had the pleasure of working with…

“I had the pleasure of working with Amanda as my lettings consultant for my first move in the UK, and I couldn’t have asked for a better experience. Amanda was incredibly helpful, always in constant communication, and went above and beyond in offering guidance and suggestions that were both thoughtful and informative. She made the whole process smooth and stress-free, ensuring I felt supported every step of the way. I highly recommend Amanda to anyone looking for a reliable and dedicated consultant. Thank you, Amanda, for making my move such a positive experience!”

Kevin · 28 October 2024

Agent replied · 24 August 2024

Dear KevinCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

I have been extremely impressed with…

I have been extremely impressed with the service provided by Steve and his team in managing my rental property. From day one, they have been professional, attentive, and highly efficient in all aspects of property management. Steve has consistently gone above and beyond to ensure everything runs smoothly. Communication has always been clear and timely, and I’ve felt confident knowing my property is in good hands.If you’re looking for a trustworthy and dedicated estate agent who delivers a first-class service, I highly recommend Steve and his team!

Saleh · 24 October 2024

Agent replied · 26 December 2024

Dear SalehCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Steve and the Team a 5 star rating! Many thanksCustomer Care Team

5/5

Trustpilot

Georgia Peters

I would like to say that Georgia Peters at Romans Uxbridge has been very helpful in managing my rental property.

Jacky · 19 June 2026

Agent replied · 22 September 2026

Dear Jacky, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I had a great experience securing my new property through Romans. A big thank you to Rachael and Arun for their professionalism and human touch. From the initial viewing to the final handover, they were communicative, transparent, and very helpful. Highly recommended!

Flo · 21 December 2025

Agent replied · 24 January 2026

Dear Flo, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

Selling our property

Vasco has been so helpful in guiding us through the start of our selling journey, from advising us about EPC certs and helping us to download an app to process ID. He also arranged an amazing set of photographs, which we are so pleased with. The property only went live yesterday so we can only wait and see! The main thing we appreciate from Vasco is that is keeps us informed on a regular basis. Many thanks again

Nikki · 31 October 2024

Agent replied · 26 December 2024

Dear NikkiCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Vasco a 5 star rating! Many thanksCustomer Care Team

1/5

Trustpilot

In simple words, awful …

Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested in our bungalow, I decided to give them a chance, even lowering our asking price by £50K for a quick sale based on their assurances. Despite all the promises, not a single viewing was arranged. Communication was terrible, and it felt like they did nothing beyond just listing the property on Rightmove, something anyone can do for a fraction of the cost.Professionalism was lacking from the start; the agent took pictures using his phone, which were then used in the marketing. It felt like there was no effort on their part to actively market our property or follow up with potential buyers. If you’re considering Romans, be cautious. Ask for guarantees on the number of viewings they’ll arrange, or you’ll likely end up wasting your time as we did.

Nick · 30 September 2024

Agent replied · 23 October 2024

Dear NickWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards Customer Care Team

5/5

Trustpilot

I needed a quick move - I wasn't expecting that quick

I needed a quick move - I wasn't expectingit to be that quick! I was delighted when I moved in within 10 days. Anne Marie and her team were brilliant and very supportivethrough each stage of the process.My viewing was booked promptly (same day)and I was amazed that I had such a choiceof properties which I could choose from.I am settled and enjoying my new home knowing that any problems or issues, big or small will be dealt with promptly by our dedicated building manager Scarlet.I am a very satisfied Romans customer. Andy C.

Andrew · 24 September 2024

Agent replied · 23 October 2024

Dear AndrewCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Anne Marie & Scarlet a 5 star rating! Many thanksCustomer Care Team

5/5

Google

A massive thank you to Zara, for her amazing support. We felt so at ease, throughout every stage of trying to find a home. Thank you for understanding us, listening and being extremely patient. There was never a moment, where you did not have an answer to our million questions. You also went above and beyond, to ensure we secured the house we liked. Your efforts have not gone unrecognised. We cannot Thank you enough. All the best to you and the team moving forward.

Carlene · 24 September 2024

Agent replied · 24 October 2024

Dear Carlene Charles Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Successful move

We have recently moved into our rented property with Romans. Jon and Meenu were always available to reply to our queries and made the process very easy. We appreciate your help, thank you.

Liam · 26 February 2026

Agent replied · 21 March 2026

Dear Liam We greatly appreciate your 5-star review and the time you took to share your experience with Jon and Meenu. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

Excellent Service

I have no complaints at all with the service I have received from our Tenancy Manager Kaitlyn Young and the team at the Camberly Office.

Paddy · 29 April 2026

Agent replied · 27 May 2026

Dear Paddy We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We recently rent a house through Romans. Aduel Carciu was truly fantastic and super professional. He made the whole process smooth and the communication was outstanding. Would highly recommend this agency and especially Aduel.

Anna-Maria · 16 February 2026

Agent replied · 16 April 2026

Dear Anna-Maria, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

Great job Romans (particularly Kim and Sam but all are stars)

Kim Stockley, Sam Morton and the wider team are excellent. I have rented for 5yrs in Windsor and felt well looked after by the team. It helps that I am not a problem tenant and have a responsive landlady. The team are always very helpful and have been great ever since I handed my notice in. Special shout out to Kim for working late on the day I served notice and to Sam for organising the viewings around my move, my pet and busy lifestyle.

Carlos · 2 September 2024

Agent replied · 23 October 2024

Dear CarlosCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving the Windsor Team a 5 star rating! Kim and Sam are especially happy to hear this.Many thanksCustomer Care Team

5/5

Trustpilot

Romans is top notch when it comes to…

Romans is top notch when it comes to assisting clients to find suitable Homes or accommodation . My experience with them was just lovely and very smooth. From the word go, my communication with Nathan and Lorraine were so open and excellent till we moved in. They provided us with the best advice and responded to calls and emails promptly. I am an excited client and will recommend Romans any day to anyone looking to buy or let a house. Thanks Romans 😊😊😊😊

Frank · 27 August 2024

Agent replied · 23 October 2024

Dear FrankCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Lorraine and Nathan a 5 star rating! Many thanksCustomer Care Team

1/5

Trustpilot

our experience with the Farnham office…

our experience with the Farnham office wasn’t good. They valued our house and tied us into a 21-week contract only to tell us 2 months later that based on viewer feedback and current market, they believe our house is worth 35k less then originally marketed, and 15k less then the reduction in price we’d already made. We have a 3 bed semi detached, and they tried telling me we should price to that of a 2 bed property, or another area such as church crookham, which made no sense to me as were a 3 bed in Farnham. At the same time charters advertised an identical property to ours (as we’re a new build development) at the same price as the original valuation price, something which Romans advised made no sense as they won’t sell it, which they did sell. I had 2 other agents value the property and provide market report and confirmed the price they were pushing us towards didn’t match that of a 3 bed semi in Farnham so didn’t understand the logic. When we requested to get out the contract as they no longer believe in their own valuation and therefore are not the right agents for us, we had some very unprofessional and heated conversations telling us we’re going to have to just take it off the market. At the time these conversations were happening we did receive an offer, one that they agreed to a sale price of 7k more then that of the price Romans wanted us to reduce to, only confirming they were incorrect. They then went and advertised our neighbouring property, also a 3 bed semi, only marginally bigger which was originally 30k more when sold by the developer, at 140k more then the price they told me mine was worth. This further confirmed to me they value properties at a much higher price to win business, before pushing you to reduce the price in order to sell it. We also found out from our buyers they lied and stated I was pregnant with another due imminently and needed a swift sale, I’m not pregnant nor had we yet found anywhere to go, but they failed to communicate to us our buyers required a quick move and therefore the sale has now fallen through because they can’t wait any longer, both us and our buyers are dissatisfied with their service.

Danni · 26 February 2026

Agent replied · 21 March 2026

Dear Danni Hales We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team

5/5

Trustpilot

Kim Stockley Romans

Kim Stockley has been my property manager for the past five years. She is extremely professional kind and informative keeping me up to date with everything. My property is fully managed and it’s a very seamless rental due to Kim’s expertise and experience. All the team at Romans are amazing nothing is to much trouble and thanks to Kim and Sam the letting manager who is also absolutely amazing I have let my property out again after my tenant gave her notice. I highly recommend Romans and will continue to have my property managed by them.

Karen · 14 August 2024

Agent replied · 24 August 2024

Dear KarenCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving the Windsor team a 5 star rating! Many thanksCustomer Care Team

5/5

Trustpilot

Fast Let, Seamless Service. Highly Recommend!

We’ve had an excellent experience with Romans, particularly Ellie Milne and her team in the Wokingham branch, along with our property manager Anne-Marie Osborne.

Customer · 20 April 2026

Agent replied · 24 August 2024

Dear Customer 2 We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

I had previously had my property with…

I had previously had my property with another agent and had no luck than Sarah came and got my property sold l can not thank enough has she was always on the other end of the phone helping she done more than was expected as well Bethany and Catherine l would highly recommend Romans in crowthorne

Kalwinder · 10 August 2026

Agent replied · 22 September 2026

Thank you, Kalwinder, for your wonderful review! We're thrilled to hear that Sarah, Bethany, and Catherine provided you with the support you needed to get your property sold. Your recommendation means a lot to us, and we look forward to helping more people find their perfect homes in Crowthorne.

1/5

Trustpilot

An agency you should avoid

An agency you should avoid. At the beginning of our contact, I specified that I wanted to rent and pay a deposit, but they selected the "no deposit option" for me to pay them a monthly fee. I have now terminated my contract with them and am having problems getting my deposit back. They are looking for all kinds of reasons to charge me extra. They said they found a problem with the refrigerator and it will cost me £160 to repair, and a similar refrigerator costs about £100-120 new. I cleaned everything impeccably, and they are asking me for money for another cleaning and moth treatment. They were not interested in contacting me after check-out to present the situation to me. However, I have never seen this report. I contacted them three times in three weeks, and they barely responded. I recommend you avoid this agency.

GEORGE · 8 February 2026

Agent replied · 21 March 2026

Dear George Alexandru Manea We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team

5/5

Trustpilot

Thank you Katie Page and Catherine…

Thank you Katie Page and Catherine McNicholas!We bought our first house through Romans. Since this was our first purchase, we had no idea of how things work out till completion date. Through this difficult process Katie Page and Catherine were very helpful, supportive and made us understand every step during the process.We’ve finally completed on our purchase in a set time. You guys manage to get us to completion in the time frame we agreed to. I have nothing but good things to say, that we were in good hands, and we appreciate to all team specially to Katie Page and Catherine they were exceptional. It was a challenging chain, but they were brilliant in resolving all issues and communicating effectively with us. It’s one of the most stressful times and they both did their best to be as reassuring and understanding as possible. Massive thanks to them both as we really couldn’t have done it without them and we would highly recommend Romans Solicitors and their services! Thanks again for all your hard work!

Maria · 8 July 2024

Agent replied · 24 August 2024

Dear MariaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Katie and Catherine a 5 star rating! Many thanksCustomer Care Team

5/5

Trustpilot

Isabella York was particularly helpful…

Isabella York was particularly helpful during a very stressful three months last year.

Denise · 23 June 2026

Agent replied · 22 September 2026

Dear Denise Wolfe We greatly appreciate your 5-star review and the time you took to share your experience with Isabella. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

Hard working sales team & engaging video tour

Selling my House currently through Ian and his team at the Wokingham branch. A hard working team, good communication, and the addition of a professionally created video tour, to engage prospective buyers. Thank you to Sarah, Abbie and Ben for your hard work.

MichyBerkshire · 15 October 2025

Agent replied · 23 October 2025

Dear Michyberkshire We greatly appreciate your 5-star review and the time you took to share your experience with Ben, Sarah and Abbie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Leaving reviews is not my passion, but people who deserve to be recognised i will be the first person to do it. This review is for Zara Younas from Romans Uxbridge Estate Agents who is delivering a 5Star service to her clients. Zara made our home move on time and looked after all the communication promptly and solved everything on time. Thank you Zara for all the hard work you put for your clients.

Rafiq · 24 September 2024

Agent replied · 24 October 2024

Dear Rafiq Rathore Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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