Gibbs Gillespie Uxbridge reviews

★★★★★ 5/5

Google

I'm so grateful for all the efforts of two amazing managers, Sophie and Franca for negotiating my renewal. I really appreciate all the Friday updates about the renewal. It was reassuring. Thanks for all your support. Femi

Olufemi · 14 April 2024

★★★★★ 5/5

Google

Amazing service from David Hewinson! the whole process took roughly 2 months from start to end! I've previously purchased a property which took over 5 months. David supported all aspects of the move and was quick and efficient in getting the whole thing wrapped up! Really good communication and service! If you're going to buy a property... Ask for David

Jabs · 14 June 2022

★★★★★ 5/5

Trustpilot

The two people that I have dealt with…

The two people that I have dealt with from the Stanmore branch, ie Aqib Islam and Paula Chapman have been exceptionally professional in every way. They have worked tirelessly and diligently; completely focused on making sure that everything went smoothly on the sale of my property. I thank them for all the advice and assistance they have afforded me.

Ruthb · 4 July 2022

★★★★★ 5/5

Google

I can highly recommend Gibbs Gillespie. We rented house in Uxbridge and Harry Thornhill the letting consultant was extremely helpful with all the negotiations between us and the landlord. He helped us with all the inquiries we had. He is very professional and kept us informed at all times.

Vasiliki · 14 June 2023

★★★★★ 1/5

Trustpilot

Of Mice and Mould

The problems began on a cold Saturday morning on the 12th March 2022. The time was 12:30, I had been waiting over an hour already for the estate agent to show up, I called the office on multiple occasions, but to no avail. As I anxiously stood by, I was forced to make small talk with those also waiting for the flat but as time went on, I was the only one who remained.Hours later I received an email, the viewing was now to be virtual and I, foolishly, accepted. Eventually, I was ‘showed’ around the property and after my 120 second-long ‘tour’ with as much shake and camera blur as The Blair Witch Project; I was asked “Will you take it?”. And I made the biggest mistake of my life, I said yes. But I was desperate and on the verge of having nowhere to stay.When I first arrived at the flat in person, it was clear that I had been had. It had all the amenities of a trap house. The flat contained a single electric ‘radiator’ which, when turned on, smelt like you were transported back in time to a pre-2007 town centre pub. Apparently this was sufficient to heat the entire floor. The flat also contained no boiler, instead there was a giant immersion heater, but I quickly discovered it was cheaper and quicker to boil the kettle every time I wanted hot water. I was glad I made that decision as when I went to investigate why the hot water smelt so rancid, I peered inside the heater to find inches thick of solidified swamp juice ‘filtering’ the water inside. Probably the source of the 1854 cholera outbreak.The flat had several other unusual smells as well. One of these was the stench of sewer gas that often filled the room, coming up from every plug hole due to the Neolithic plumbing the building had. Nothing was ever done about this and sewer gas is noxious at best and deadly at worst. The other issue also smelt like faeces. This was from behind the fridge, and when it was pulled out there were droppings piled higher than at Lowestoft seafront. Then, to top it off, a mouse came running out; which would haunt me till I left, making several holes in the fragile, rubble-packed walls and even made its way out of the ceiling on one occasion. After the hottest summer ever, it eventually did rain. And when it did, it came pouring through the house, dripping every single night. It took weeks for this to get fixed. When I left the property, I was originally given a £240 cleaning bill. I did not have enough money for a deposit initially so I chose the Zero Deposit option (AVOID THIS), I was threatened with debt collection when I disputed the costs, included in this was mould that was behind some furniture, undoubtedly caused by the gaping crack in the ceiling that was not properly fixed. Gibbs Gillespie prey on the financially vulnerable and will fleece you for every penny you have.Avoid them but especially avoid buying or renting Flat B, 484 Chiswick High Road, W4 5TT.

Adam · 11 July 2023

★★★★★ 5/5

Trustpilot

Fantastic Customer Service

It has been a pleasure coordinating with Gibbs during our recent house purchase. Unlike other estate agents, they are always available and communicate frequently, clearly and provide detailed guidance where required. In particular, it was a pleasure working with Lucy and Danielle. For future house purchases and sales, I will be contacting Gibbs first. Thank you for everything so far.

Rajiv · 26 March 2022

★★★★★ 5/5

Google

I am glad to use the services of Gibbs Gillespie. Me and my partner have already been living in the property for the past three years without having any major problems. Any issues occuring are dealt with the needed attention and in a timely manner. Overall, highly recommend!

T · 14 June 2023

★★★★★ 5/5

Google

The renewal of the tenancy agreement on my property went very smoothly and hassle-free thanks to the help and guidance of Jessica Malcom. She kept me informed throughout the whole process and had the answers to all my queries. Thank you for your help, professionalism and positive attitude.

Samir · 14 June 2023

★★★★★ 5/5

Google

We've been really pleased with the support that GG have given us as landlords, and I would expect that our tenants feel the same way. The property management and maintenance has been managed efficiently and professionally by Divina on our behalf. we are very pleased with the service

Gary · 14 June 2023

★★★★★ 5/5

Google

We have been renting with Gibbs Gillespie for one year and we had a very positive experience. All the staff is very professional and replies quickly to any query. In addition, we had to renew our contract recently, and Georgia and her renewal team assisted us very efficiently.

Craig · 14 June 2023

★★★★★ 1/5

Google

The property manager there was very unprofessional! If you were landlord, you would like them because they stand on landlord size. Let me know if you want more details!

Philip · 3 August 2024

★★★★★ 5/5

Google

Divina Cole has always been very prompt and helpful with any works needed to the property. I am grateful for all the hard work from this Company and would recommend them to anyone seeking a reliable Estate Agency.

Alkarim · 14 February 2024

★★★★★ 5/5

Trustpilot

Gibbs Gillepsie

Luca Beltrami the agent who dealt with my purchase was very professional, polite and kept me informed on a regular basis, Mr Beltrami is a credit to Gibbs Gillepsie.

Barrie · 25 August 2023

★★★★★ 5/5

Trustpilot

I would highly recommend the Ruislip…

I would highly recommend the Ruislip Manor branch of Gibbs Gillespie.From the first time of Meeting Tommy, we were put at ease with the decision to sell our fathers home.They keep you informed every step of the process.Danielle in sales was a god send.The whole team is hard working and I cannot praise them enough..

Suzanne · 6 October 2022

★★★★★ 1/5

Google

Gibbs Gillespie, no professionalism from them. No coordination from their teams, three or four persons call for same reason and need to explain to each of them. They care only landlords because they receive commissions every months from them.

D · 15 January 2024

★★★★★ 5/5

Google

While managing the tenancy of my property, the property manager Jessica Saphir showed great professionalism and persistence, particularly in the way she dealt with British Gas to sort out issue with the Kitchen Hob. I highly recommend Gibbs Gillespie Uxbridge who whats to rent their property.PositiveResponsiveness, Quality, Professionalism

Rahul · 14 June 2021

★★★★★ 5/5

Google

I privately rent through Gibbs Gillespie and have done for the past 4 months, and have previously used the Ruislip office which also has amazing service and great, friendly staff! I had my first inspection recently with Charlotte from the Uxbridge office. She was really friendly and the process was easy, unlike previous experiences I've had. Great service, highly recommended, especially for anybody who may have lost hope or faith in letting agencies!

Natalie · 15 June 2017

★★★★★ 5/5

Google

Excellent - A stress free streamlined service was provided by Charles and his team at the Uxbridge branch. Thank you for making the whole experience of selling our property effortless for us both. I would highly recommend Gibbs Gillespie if you are looking for a professional and accommodating service. Thank you!

May · 25 August 2020

★★★★★ 2/5

Trustpilot

Bad at selling

I have dealt with quite a few estate agents over the years, but it was my first time working with Gibbs Gillespie. Unfortunately, Gibbs Gillespie does not get a good rating. Some red flags.Dealing with Rahul from the Stanmore branch and his bleached blonde colleague who didn't introduce herself. Rahul initially flat out refused to book us in for a viewing. We had to ask several times to view the property concerned. At one point it started to seem like the property they advertised was actually a fake advertisement, but as it turns out the house they were advertising did at least exist.However, once we finally did the viewing, the agent that turned up (not Rahul) claimed we only had 15 minutes to conduct the appointment and they did not know anything whatsoever about the property, and it was clear they really didn't, as they did not even know the house number. We had to point the property out to them when they arrived. It was quite odd. Their salesmanship does leave something to be desired.No wonder the property is still on the market. The agents are doing their very best (or worst) to not sell it.I have given 2 stars just because they have not been the worst I've encountered. At least the property they advertised actually existed and they had the key to the front door for it.

I · 14 May 2023

★★★★★ 1/5

Trustpilot

Worst experience ever - avoid GG!!

Worst experience ever. Gibbs in Amersham, very pushy to book viewings- always overbooking - and always cancelling last minute, as if buyers are sitting around ready to waste weekends and afternoons for their games. Happened few times already. Avoid at all cost if you are a serious buyer, and I assume their rush to close deals fast also means sellers lose out on better offers.

Mick · 12 February 2021

★★★★★ 5/5

Google

Divina solved the issue that the house we are renting has. She stood up and really fought to get the right equipment and for it to be fixed. Kept us in the loop and understood the problems. Usually agents quit on tenants and say they can't do anything but thank you to divina for making this right.

Gohar · 14 June 2022

★★★★★ 1/5

Trustpilot

Bad experience, terrible service and money loss

I had a very bad experience, terrible service and money lost due to their incompetence. Went for a viewing to buy a new build property. I asked about parking was told there was going to be residents parking outside. Asked again on the phone to confirm and was told the same. I then put an offer and started the process. I started spending money for the checks and all the procedures required. 15mins after receiving all the paper work from the solicitor I get a phone call from the agency telling me that I will never be able to get residents parking as it is a parking free development which they would have known about in the beginning when building permission was given. I was told to try and find parking at the Asda near by which was absolutely ridiculous. This issue was kept from me until months later when it was time to sign the paperwork. Also after I explicitly asked whether I can park outside the property and was told on multiple occasions YES. I no longer want to proceed with the purchase of the property as this was a very clear misrepresentation. All information regarding the property should have been made clear to me from the beginning in order for me to make an informed decision to buy. As parking is a requirement for me if I had been told from the beginning, I would not have put an offer down on the property. After speaking to the salesman (Alex Robinson) that was dealing with this he hasn’t been helpful in trying to resolve this situation and has been dragging it on for months now. I have to keep chasing him and he’s seems not bothered at all trying to help. It has got to the stage where he is telling me to sort it out my self with the solicitor if I want to get my money back. I’m very disappointed in their very unprofessional service and do not recommend them at all.

Yassine · 2 May 2023

★★★★★ 1/5

Trustpilot

Spam emails that never end

Back in December, I saw a nice property that was marketed by them. They asked for my contact info to arrange a viewing, and then spam started. Unfortunately, they don't have a proper unsubscribe button (this should have been A HUGE RED FLAG), but a button that sends an email with some prefilled info asking the sender to unsubscribe you. Well, this means that they pass your details to the next salesperson, and you're stuck with their spam.

Stephanos · 28 June 2023

★★★★★ 5/5

Google

Hazel Ahazemea helped me a lot with renting a house. She explained about the zero deposit option, insurances, etc., which I am very pleased with. If I forget something, she will kindly remind me of it. I have nothing but positive things to say about Hazel.

Mila · 14 June 2023