Coopers Uxbridge reviews

★★★★★ 5/5

Google

Greg Mealing at Uxbridge is the best!! He found us a buyer for our property at our asking price. And despite covid throwing a spanner in the works at every stage of our sale Greg always had time to call and explain what was happening and why. He never complained about our numerous phone calls to him and was amazing at keeping us calm when we felt like giving up! If it was possible, I would've given him more stars!!PositiveResponsiveness, Quality, Professionalism, Value

Philomena · 26 August 2021

★★★★★ 5/5

Google

I was very pleased with the guys who dealt with us. Firstly the agent who showed us the property and secondly the agent who took us through the second half of the process. Everything was handled very professionally and in a friendly and helpful manner. I have no hesitation in recommending them. The icing on the cake was the after sales service. I don’t know how long I can reasonably expect to get responses but currently I feel welcome and the agent continues to be helpful. In many industries after sales becomes an after thought but in this industry it is perhaps more important than some because there can be so many questions that still need answers to and through no fault of either party.PositiveResponsiveness, Professionalism

Rashid · 26 August 2021

★★★★★ 5/5

Google

My stepdaughter and her boyfriend are just about to 'Complete' on their property purchase via Coopers. This has been a really long-drawn-out process mainly due to Covid and the fact that solicitors have been difficult to contact. However, I have to say that Keeley Honey - Coopers Sales Move Manager has been absolutely brilliant throughout this purchase. She has bridged the gap between the seller and the buyer keeping us all informed of the progress and where necessary has interceded to prompt the solicitors. She has been instrumental in keeping the sale alive during exceedingly difficult times. She has been a great ambassador for Coopers Sales team contacting us on a regular basis and ensuring that we all stay positive and upbeat. Great work Keeley well done and thanks for all your help and support throughout this long conveyancing process.

Steve · 26 August 2021

★★★★★ 5/5

Google

Matthew Jacob's helped get me and my cousin housed. He was very professional even when I was stressed and anxious about the move He remained calm and made us feel at ease with his service. He was always at hand and very helpful with any queries. If anyone wants quality service then Matthew is the guy. I fully recommend him and thank him for helping us get this flat and I can honestly say I've never been happier with my living conditions. Thank you Matthew Peter and Dean

PTRedeyez · 26 August 2021

★★★★★ 5/5

Google

From initial contact with Greg Mealing and his team, their professionalism and experience was evident from point of sale to completion. In addition to this, Greg demonstrated excellent communication throughout the process, and was also responsive and understanding towards any concerns or queries which I had. Coopers have enabled me to achieve what I considered almost impossible at the beginning and would highly recommend their services to anyone considering moving properties. Thank you Coopers for you changing my life!PositiveResponsiveness, Quality, Professionalism, Value

Julie · 26 August 2021

★★★★★ 5/5

Google

So we couldn’t have picked a worse time to move. But in March 3 days before the lockdown actually started we moved in to our new apartment and I have to say the service from Coopers has been nothing but top class Champions League quality. Big special thanks to Javier who made it easy throughout it all as well. Everything was run smoothly , well explained and If we ever needed assistance they were always a call or email away and their response were always within the same day or the next working day, be it call or email. Honestly can’t rate them highly enough. Truly the best estate agents goingPositiveResponsiveness, Quality, Professionalism, Value

Capturedbw · 26 August 2021

★★★★★ 5/5

Google

Greg Mealing and his team at Coopers Uxbridge were outstanding when after 25 years we decided to sell our house. They were professional, reliable, and courteous. They made what was a massive change for us was made much easier by having Coopers on our side. Whenever we contacted them either by phone or e-mail, they were quick to respond, they listened and took on our comments. From our initial meeting with Greg through to completion he was with us every step of the way. Greg was available whenever we needed him, quick to respond to questions providing useful advice and recommendations while sharing his many years’ experience as an estate agent. He is both professional and friendly. We really did make a good choice using Greg and his team at Coopers for our sale. Thanks to coopers what could have been a stressful experience was made so much easier I highly recommend.PositiveQuality

Nial · 26 August 2021

★★★★★ 5/5

Google

Coopers undertook the sale of our house after being there 38 yrs, David valued the property and gave a confident presentation on an honest approach to the sale. Kayleigh managed the main sale process with Ryan undertaking most of the viewing's, very professional and courteous. Highly recommend the team who provided a professional service. Many thanks Martin & Lorna.

Martin · 30 October 2023

★★★★★ 5/5

Google

Went for a viewing yesterday with estate agent Jack Bryant - he was great, very informative, approachable, done a good job advertising the property, great experience

Yaseen · 11 July 2026

★★★★★ 5/5

Trustpilot

Katie Kaill was really helpful!

Lily · 6 August 2026

★★★★★ 5/5

Google

Coopers are excellent 👌 quick service and clear process. Specially the customer service by Sophie Gordon is excellent too 👏. She has an wonderful knowledge about how to handle the customers.and also very communicative and excellent coordination. I highly recommend Coopers and the service of Sophie Gordon too 👌👌

Nimodi · 27 April 2024

★★★★★ 1/5

Trustpilot

Coopers Residential Ltd not Tenant Focus

! Apologise for long reading but I think is worth it so other tenants won`t face the same experience. ! Just to share my last experience with Coopers , just wanna say that they are not tenants focus . Coopers try to squeeze as much as possible money from you. My tenancy was started on 20th of the month , but I wanted to pay my rent on the 1st of the month , therefore I paid the difference of the rent for 10 days so that my payment will be moved on the 1st . So far so good, when I left the house after 2 years, I gave my notice on the 5th of the month ( 1 month notice as per contract ) and to pay the difference 5 days on top to cover those 5 extra days. ( same when I paid the difference from 20th to 1st ). Guess what, they didn't agreed this and make me pay another full month as per " law " notice must be send with 1 day before the pay day which supposed to be on the 31st but guess what my contract was saying that was started on the 20th therefore my notice as per contract supposed to be before 20th isn't it , but even that way they said that is not valid as my payment day was 1st bla bla... I had a chat with other letting company about this and they strongly said that this is up to letting agency to decide , 99% they don`t do this as is unfair for the tenant to pay 1 extra month on empty house, but looks like for Coppers was not the case and i finished to pay almost 2 month for an empty house... because of those 5 days apart.... Also to mention if there was any issue they pass to the Landlord and when I was raising issue with Landlord he passed to the Coppers therefore is lack of streamline and responsibilities . They insisted that we need to hire a cleaning company (provided by them) to clean the house "professionally they said" and spend another £400 quid on them , but when I took the house at the beginning that "professionally cleaning was not very professionally" therefore i refuse that and done it by myself which was much better than their suggestions, another way to squeez money from you.The deposit again, Landlord said that is managed by Coopers and Coopers said that deposit is managed by Landlord , a lots of emails back and forward just to see who has my deposit, so guys can you decide who is managing the deposit ? Obviously got this back into my account after 3 months !!!Overall, my experience with Coopers has been extremely unsatisfactory. Their lack of Professionalism, poor management, and unjustified charges have left me feeling frustrated and disappointed. I would strongly advise against using their services and recommend exploring other options for a more reliable and trustworthy letting agency.

Alex · 15 May 2024

★★★★★ 5/5

Google

katie kaill is responsive and helpful. thank you for helping me with my renewal 10/10

James · 11 September 2026

★★★★★ 5/5

Trustpilot

Cherelle was very helpful with the…

Cherelle was very helpful with the purchase of my first home. Thank you!

Honor-Charlotte · 2 June 2026

★★★★★ 5/5

Google

Coopers Residential is an agency with professional letting agents who are great at their jobs. Lily Kavanagh is a lovely agent who was very helpful in securing me a lovely flat in a safe neighbourhood. She was a good mediator and updated me on every step. Thank you Lily and Coopers.

Enganashe · 27 February 2024

★★★★★ 5/5

Google

Hi, I recently used the lettings through Cooper Lettings. I was in contact with sophie Jordan starting from visit to key delivery was made easy and answered all queries promptly. I would recommend coopers lettings.

Emmanuel · 11 April 2026

★★★★★ 5/5

Trustpilot

Cherelle was outstanding

Cherelle was outstanding. Very knowledgeable, helpful and invested. Would definitely recommend 5stars.

Penny · 2 June 2026

★★★★★ 5/5

Google

Thank you Abbie. Went to see property on Saturday. She is so friendly. Knows her responsibility. Before coming to the appointment she was organised and knew what people will question therefore she was well prepaid. Gave advice or information. Of the property. I would like to get in touch with her in future. Thank you once again Abbie.

Shabana · 26 August 2023

★★★★★ 1/5

Trustpilot

Avoid this agency

Avoid this agency. They are extremely unprofessional and show a serious lack of communication and care. We are still waiting for our deposit more than a month later. During this time, they failed to contact us and repeatedly told us to deal directly with the landlord, whom we had to chase extensively as he was ignoring us. The agency then advised us to raise a dispute with TDS, but when the landlord finally sent a confirmation email approving the deposit release, they claimed it was still not sufficient. Every time we call, we speak to a different agent and receive completely different information. The lack of internal communication within the office is shocking. Renting the property was just as frustrating. The agent failed to complete essential documents, and I even took a day off work expecting to receive the keys, only to discover he had forgotten to prepare the contract, request our documents, and complete the process. I had to resend the same documents multiple times because they clearly do not check their emails. Overall, a very stressful and poorly managed experience. I would strongly advise avoiding this agency.

Gemma · 17 December 2025

★★★★★ 5/5

Google

Kayleigh at the Uxbridge Branch was patient, honest, communicative and supportive, throughout a long journey to exchange. It's refreshing (but rare) to know that there are estate agents out there like Kayleigh and I wouldn't hesitate to recommend her to anyone selling/buying in the area.

Michelle · 27 May 2024

★★★★★ 5/5

Google

We decided to instruct Coopers in Uxbridge for the sale of our property after a neighbour 2 doors down highly recommend them. I can only say I’m glad we did, Kayleigh valued our property and was an absolute pleasure to deal with as was Louie who undertook all the viewings, he was always professional & courteous and kept me informed daily on progress, I can’t recommend Louie/Coopers more! The property sold pretty quickly and I believe that was all down to Louie’s attention to detail of the property and just basically being good at your job, so, if your looking for a hardworking, professional estate agent, call Coopers, thank you for making the process less stressful :)

Sandy · 28 March 2024

★★★★★ 5/5

Google

Words cannot express how thankful we are to have Coopers Residential, especially David Head to rent out our property. They are truly the best. We have great exposure to different estate agents over the past couple of years. When we came to our rental discussion with Coopers, fortunately we had booked our first appointment with David Head. Upon meeting with him, my instinct told me he would be the correct choice to handle our property. David’s quick and honest answers were not only showed his expertise in his field but also clearly indicated his vast knowledge on handling cases in his own interest. This instantly stopped us searching for further better choices. Furthermore, David Head is a very pleasant, patience, understanding, supportive and confident young Lettings Director. Moreover he is always precise and accurate in his work. In addition to this he is having a vast knowledge on rental matters and keeps him up to date particularly with the changes on lettings legislation. His sincerity and dedication are extra addition to his professionalism where we believe these should have been helped him to achieve many things, such as managing his team to deliver high standards by providing extreme support to us-their own clients. Also, we were so amazed by seeing his great memory on recalling stuffs during our conversations which also clearly shows his passion and dedication on his career. We wish him a very great success ahead on coming year and always. There is no doubt that David Head along with his friendly team is a great asset to the firm. We will definitely be recommending Coopers Lettings-David & team to my friends and colleagues. Thank you David.

Raj · 26 August 2020

★★★★★ 5/5

Google

After trying to sell my home for over 2 years I instructed Coopers in Uxbridge. Greg who has a wealth of experience valued my property and implemented a sensible sales strategy which was reviewed regularly. Within a few weeks I had an offer on my home. I mainly dealt with Greg, Mathew and Ryan who were all very professional and a pleasure to deal with. If you want to sell your property and deal with a professional, friendly team these are the guys to deal with.

MaurishIrish · 26 August 2020

★★★★★ 5/5

Google

I used Coopers to rent out my flat for the first time. When I met David for the first time, he was really personable and gave a lot of time on a Saturday to explain everything in an easy to understand way. Being new to the process, this showed he understood my situation and I didn't feel pressured at all. He was extremely helpful and quick to respond to my numerous questions, even before I signed up. Matthew was also helpful in finding the right tenant. Overall, I am glad I chose these guys - they are a trustworthy and reliable team.

Kim · 26 August 2020