St Modwen Homes Uttoxeter reviews

★★★★★ 5/5

Trustpilot

Very efficient team

I have bought my house from St Modwen development (Langford mills project). I am very much satisfied with their customer service, specially how Tanya (the site manager) and Elaine responds with any of my queries about my new house. They are very thoughtful of me and they acknowledge my situation very much. I truly appreciate it. I am very much happy with the entire design and planning of the house as well. I wish all the best for St Modwen homes.

Sultana · 17 October 2023

★★★★★ 5/5

Trustpilot

Mihail Bujor was able to fix my painting snags

Mihail Bujor was able to fix all outstanding painting snags to a high standard and with significant care and cleanliness. I have pleasure in recommending him as an excellent technician.

Ms · 29 November 2023

★★★★★ 5/5

Trustpilot

We went to the Valley rise development…

We went to the Valley rise development today to get some information on a specific plot and house type.

Catherine · 31 January 2026

★★★★★ 1/5

Trustpilot

Preventing my Sale

I did have snagging issues when I moved in, they were sorted very quickly and the site staff were amazing. Then the worst started, the sales team had lied and misinformed us, causing surprise bills and stress for my whole block, but that’s not all …I am exceptionally unhappy, there has been so many issues and problems with the paperwork from when I purchased my flat. It is now loosing me a house, now I am trying to sell. Been waiting over a week for not just a reply, but a basic acknowledgement of my requests and/or chases! Auto replies do not count, just prove that I have emailed the right place. Honestly this experience has been so bad I would urge anyone to stay clear of this developer.

Consumer · 30 September 2023

★★★★★ 5/5

Trustpilot

Still Water site

Josh has been great and gone above and beyond for us! Always helpful and supportive.

Abbie · 4 September 2024

★★★★★ 5/5

Trustpilot

Excellent service

Thanks Tigan and Claire for all your help and support.

Sumesh · 20 November 2024

★★★★★ 1/5

Trustpilot

TV reception - Locking Parklands

It would appear that 1* is the lowest that I can give but, given my recent experience with St Modwen, I would have given 0*. St Modwen is responsible for providing a TV service to residents on Locking Parklands using a communal satellite dish and aerial but a number of residents have not had this service for some weeks now. I have only been provided with updates on the issue by calling St Modwen's customer service desk each day and, from the updates that I have received to date, not much progress appears to have been made to rectify the issue. My experience is that St Modwen are poor at communication and appear to not value its residents. My partner works for the NHS in an Oncology Unit - it is a demanding role and, quite often, it is emotional - and she would like to come home and relax watching TV.

Steven · 22 September 2023

★★★★★ 5/5

Trustpilot

We live on Stillwater site

We live on Stillwater site, Newport, Wales, moved in September 22, we have not purchased a new build before and did not understand the concept of snagging. We spoke to the site (Paula) who was very helpful and gave us an email and telephone to call Rubin and Josh Beesley for various snags.Both Josh and Ruben have been fantastic very professional and understanding.Our snags were dealt with quickly, without any disruption to us.When ever we contact Josh, he would contact us and arrange to visit. Josh would promptly resolve any issues. Excellent Customer Service and appreciate for all the service provided from the day we moved in.We love our house it gives warmth and welcoming vibes.

Mrs · 21 September 2023

★★★★★ 4/5

Trustpilot

New home update

We've now been living in our new home at Stillwater Glan Llyn for over a year now and it looks as if things are finally settling down now at this site. Having bought a new build for the first time we didn't have a clue what to expect, but it was quite hard living on a building site for the first few months. The site team were excellent....from sales team through to the site managers and customer care team. We had a few snags that needed sorting and a major job with a water leak in the kitchen, but this has now been sorted out. We still have a few jobs that need sorting out, which is why it's good that you have the 2 year warranty after you've bought the house. I guess you will always have teething problems with a new build but as a family we are more than happy with our new home, location is perfect and it's so quiet around during the evenings. Thanks again guys

Kevin · 13 September 2023

★★★★★ 5/5

Trustpilot

Emily from Pear Tree Fields has been…

Emily from Pear Tree Fields has been helpful from the start go! We are first time buyers and she has given us all the info we need and feel so relaxed about the whole process. Emily is so lovely, and has attention to detail l! 100% recommend!

Corrine · 2 April 2022

★★★★★ 5/5

Trustpilot

Rob & Matt Both Have been attending my…

Rob & Matt Both Have been attending my house for a good few days, I just want to say they carried out the works that needed doing in the property brilliantly, moved all my furniture back into place which was very helpful and were very fast and efficient. Excellent customer service provided throughout. Well done guys keep it up.

Armani · 25 October 2024

★★★★★ 5/5

Trustpilot

Great service from St

Great service from St. Modwen regarding my new home. All snags were fixed promptly and the team was available to assist.Very impressed with site managers Jason and Ben, the project manager Peter as well as the builder team.The sales consultant Theresa Bullock was absolutely fantastic and reasonable.Would totally recommend them!

Monika · 17 September 2021

★★★★★ 5/5

Trustpilot

The technician Rob

The technician Rob is very helpful, nice and professional to complete our requested job at my house. We are so thankful for his help.

Nao · 1 March 2024

★★★★★ 1/5

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A member of my family purchased a home…

A member of my family purchased a home on Honeydew Row Broomhall Worcester

Elizabeth · 7 March 2026

★★★★★ 5/5

Trustpilot

St. Modwen Homes - Glan Llyn

We have recently purchased a new build house at St. Modwen's development in Newport, South Wales.The service we have received from start up until now has been fantastic.The office team of Simon & Toni have been great, and kept in touch with us the entire time we have been going through the purchasing progress. Simon has gone above and beyond on numerous occasions and has helped us through the entire process.Also Liam from the building side has been absolutely fantastic, any issues we have had, even though there has been nothing major, he has sorted quickly and efficiently to avoid us having any problems.The team as a whole at St. Modwen's have been great and I cannot recommend them highly enough.

Morgan · 17 August 2023

★★★★★ 5/5

Trustpilot

Happy customer quality house

I live on Hendrefoilan Park in Swansea, the site is fantastic. I did have some historical issues that I had to unfortunately escalate, however I was contacted by a Samuel Bishop from Head office him and his team were fantastic all issues were resolved within a couple of weeks. One of the highlights of the house is the design it's light and airy I would highly recommend St Moderns Homes they may not have got everything 100% right but they know how to put things right.

Jones · 17 August 2023

★★★★★ 5/5

Trustpilot

Friendly and quick

Big thank you to John from Glan-Llyn who helped repair a downstairs shower room today. Super friendly and quick, thank you!

Alistair · 17 April 2024

★★★★★ 5/5

Trustpilot

Snibston mill

Very happy with the experience I had with st Modwen homes. I have to say kyle was very helpful through the whole process, made everything easy as possible. ⭐️⭐️⭐️⭐️⭐️

Daniel · 10 October 2025

★★★★★ 5/5

Trustpilot

Completely in love with our Paris!

Completely in love with our Paris!The standard and quality is amazing, all that you get when buying a house with you as standard your spoilt for choice.Very very happy and loving our new home!Massive thanks to Clara sales and James site manager (branston leas) for all your help X

Fran · 24 September 2021

★★★★★ 5/5

Trustpilot

Throughout the process of buying my…

Throughout the process of buying my first house the experience was great from the sales person to customer service and site managers . They have been helpful and supportive even when we me in they made sure we had settled in well and responded to all our concerns and issues as soon as possible. Great team

Dee · 14 November 2024

★★★★★ 5/5

Trustpilot

Very helpful staff

Very helpful staff, very welcoming and lovely throughout. Highly recommend.

Cory · 21 March 2026

★★★★★ 1/5

Trustpilot

Clearing the green areas back to plastic

Kiln Gate Burslem. So much for embracing biodiversity. Watch hugely disappointed this morning as the few 100ms strip of wild natural planting through the development was strimmed back to black plastic, denying the birds and wildlife of the cover and food it provided. Numerous messages calls too St Modwen went ignored, customer services could do little. Of course they could be about to enact the developments plan to rewild the area with native shrub mix 60-80cms as sold to us. But leaving the invasive species in there gives me little hope. If anyone invested in a hedgehog tunnel then bad luck they have lost their natural environment and main food source area.

Barnes · 19 July 2023

★★★★★ 1/5

Trustpilot

Completely useless.

"What went wrong?" I wouldn't even know where to begin, I am a first time buyer, and have now been living here for just over a year. No one knows what they are doing, I have constantly been told wrong information, promised this that and the other and nothing. Have chased people countless times about snags to still not have them resolved over a year later.The Staff at St.Modwens are hopeless!!!I certainly think you need to have a restructure and invest heavily into your customer care side of things seeing as after all we customers are the ones that keep you up and running are we not???Staff training is needed for people who actually work on sites seeing as no one here at Heathy Wood seems to know anything at all.Will not be purchasing from St.Modwens ever again.

Dyl · 5 July 2023

★★★★★ 1/5

Trustpilot

Do not trust St.Modwen

Moved into the Bramshall meadows site in October on the promise of a nice community with plenty of green space around the estate. Ten months in it has come to my attention that St.Modwen plan to build more houses on the green space that was originally planned to be a football pitch. There is no care for the residents of this estate, all this company care about is your money.There has been issues with the house ( as I would expect from a new build) however there response to fix these issues is always slow and you have to send so many emails to get them to pay attention. This is a company that will sell you the dream and then take it away from you once they have your money.They don't care about their residents at all and I can't believe they are now going to be taking away green space they promised to us all. What a joke.

Alistair · 28 August 2021