Every review we hold for the Uttoxeter office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent aftercare service
Having moved into our new build there were the inevitable ‘snags’. We expected some challenge from the developers (that’s what happens right?) wrong! Josh could not have been more helpful. In terms of aftercare service, Josh demonstrated all the skills required as an aftercare/service provider. He is a great listener, empathetic, even better problem solver and fantastic negotiator (to our advantage) Always jovial, nothing is too much trouble. He is also reliable. I have to say all of the St Modwen employees and subcontractors were fantastic. I cannot speak highly enough of them. Shout out to Callum, John, plumbing and groundwork lads.
Zoe · 26 March 2026
Agent replied · 26 May 2026
Hi Zoe,
Thank you for taking the time to leave a review. We are delighted to hear that Josh and the team have been so helpful in resolving snags with your new home, and we really appreciate the feedback you have shared.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotBranston Leas
I emailed to just enquire about a property on the Branston Leas estate, Staffordshire, at the end of Dec. We were first time buyers. Tigan at the sales office was super helpful and offered support every step of the way, and we completed at the end of Jan! Literally a month all in. We were so nervous and unsure of the whole process, but Tigan was brilliant (and still is regarding and issue/support we may need) and everything moved seamlessly!
Kelly · 15 February 2026
Agent replied · 21 March 2026
Hi Kelly,
Thank you for taking the time to leave a review. We're delighted to hear that Tigan and Michael have been so helpful and we hope your are enjoying your new home.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotPopped in to the sales office just to…
Popped in to the sales office just to see the show homes and ended up buying a new home all thanks to Kyle! We were kept up to date from start to finish, Kyle has been an absolute pleasure to deal with since the second we walked into his sales office and will be greatly missed once the development is finished. The quality of the home is second to none, we haven’t had any major issue since we’ve moved in in March and any snags we had after moving in were sorted within a couple of weeks. Would highly recommend St Modwen to anyone, great quality homes which stand out from others thanks to their stunning huge windows!
Patrycja · 19 December 2025
Agent replied · 24 December 2025
Hi Patrycja,
Thank you for taking the time to leave a review. We are delighted to hear that Kyle was so helpful throughout your home buying journey and we hope you are enjoying your new home.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotLindsey Woodcroft Park
Just exchanged on our new house which is due to be finished in the autumn time. We’ve had an amazing experience with the sales executive Lindsey so far. She is cheerful and friendly, keeps us up to date and has made the buying process feel like a breeze :) She is always happy to see us and talk through anything on our minds. Thank you Lindsey at Woodcroft Park!!!!
Catherine · 16 February 2026
Agent replied · 21 March 2026
Hi Catherine,
Thank you for taking the time to leave a review. We're delighted to hear that Lindsey has been so helpful and we hope you enjoy your new home when it's ready!
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotJosh has been very helpful
Since moving into our new home back into September in Glan Llyn, Josh has been amazing and so helpful with any issues we have had. We had a snag list before we moved in and most of these were delt with before we moved in with Josh making sure the rest and any additional ones were completed in a timely manner.
Tiff · 23 March 2026
Agent replied · 26 May 2026
Hi Tiff,
Thank you for taking the time to leave a review. We are delighted to hear that Josh has been so helpful and we hope you are enjoying your new home.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotBuying a house with St Modwen Homes was…
Buying a house with St Modwen Homes was over all a good experience. Purchasing with a chain can be very stressful and at points we wasn’t sure it was going to go ahead. However, with great communication from the team especially Tigan we always felt reassured as she motivated us on. Some minor snagging issue were noticed after completion but the team sorted these issues and nothing was ever too much to ask. A massive thank you to Mick, Dave & Tigan for all of their efforts. We are very grateful and are looking forward to enjoying our new home.
KB · 30 September 2025
Agent replied · 23 October 2025
Hello,
Thank you for taking the time to leave a review. We're delighted to hear that Tigan and the team were so helpful. Wishing you all the best in your new home.
Kind regards,
St Modwen Homes
★★★★★ 5/5
TrustpilotSeaham Garden Village
We have recently reserved a plot at Seaham Garden Village with the assistance of Elaine Mills. Buying a new house can be very stressful but Elaine has been most helpful throughout the process. She is very knowledgeable and her advice has been very reliable. Some people just do their jobs but I feel that Elaine has gone above and beyond.
Andrea · 21 March 2026
Agent replied · 26 May 2026
Hi Andrea,
Many thanks for taking the time to leave a review. We are delighted to hear that Elaine has been so helpful, and we hope you enjoy your new home when the time comes.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotAmazing admin people
From the first day that me and my family viewed some plots on the site, through the rest of the process until the key was awarded to us, the office team were truly amazing. Special mention Tigan and Ben who were so helpful in everything that we need to know as first time buyers. Thank you so much guys!
Marlon · 28 March 2026
Agent replied · 26 May 2026
Hi Marlon,
Thanks for taking the time to leave a review, we are delighted to hear that Tigan and Ben were so helpful, and we hope you are enjoying your new home.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotIn the early processes of buying our…
In the early processes of buying our lovely forever home from St. Modwens. Spoke to Nicola Frain in the Seaham branch and she couldn't have been more helpful, going through every little detail and option available to us. Really made what is a complicated, daunting experience feel easy and exciting. Thanks so much :)
Laura · 28 April 2026
Agent replied · 26 May 2026
Hi Laura,
Thank you for taking the time to leave a review. We are delighted to hear that Nicola has been so helpful, and we hope you enjoy your new St. Modwen home when the time comes!
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotSt Modwen wasn’t a well known builder…
St Modwen wasn’t a well known builder in the North East of England I stumbled on them by chance fell in love with their fabulous unique show home and went on to purchase a plot. Everything so far has been excellent, professional and without issue. The first phase visit to my plot was informative friendly and the team couldn’t have done more to keep me updated. I look forward to moving into my new home in the coming months. Well worth a look!
Janet · 29 August 2026
Agent replied · 22 September 2026
Hi Janet,
Thank you for taking the time to leave a review. We're delighted to be building new homes in the North East and pleased to hear that our team have been so helpful. We hope you enjoy your new home when the time comes.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotMinde came and put up some units for me…
Minde came and put up some units for me in my kitchen. He was very professional and polite and did a fantastic job . He was organised and tidy and cleaned up after himself. It was a very accurate and professional job . I would like to thank him for this work. Many thanks Claire Neale
Claire · 6 March 2026
Agent replied · 21 March 2026
Hi Claire,
Thank you for taking the time to leave a review. We are delighted to hear that Minde did such a good job.
Best wishes,
St. Modwen Homes
★★★★★ 2/5
TrustpilotThings started off great but promises have not been kept and an entire housing estate is fed up...
We moved into our house in Locking Parklands 2.5 years ago. There was a lost of over 300 snags after completion. All of which have still not been addressed despite the snags being reported within the two year timeline. Some of the more major snags include no drainage pipe on the back of our garage which is causing two neighbouring gardens and properties to FLOOD.
Annonymous · 8 October 2025
Agent replied · 23 October 2025
Hello,
Thank you for taking the time to leave a review. We are sorry to hear you have been disappointed with your experience.
Please get in touch at contact@stmodwen.co.uk with details of your address so we can look into this matter further for you.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotI wanted to praise Lee Mason
I wanted to praise Lee Mason, who came to fix my fridge freezer. He did a great job fixing it, including the freezer door which wouldn't shut- other technicians had failed to fix it. Thanks Lee!
Anne-Marie · 18 May 2026
Agent replied · 26 May 2026
Hi Anne-Marie,
Thank you for taking the time to leave a review. We are delighted to hear that Lee has been so helpful.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotExcellent work quality
I have had Lee Mason come and do some snagging work for me and he has been excellent. He arrived at the time that was booked and did an excellent job. Thank you Lee 😁
Christina · 18 May 2026
Agent replied · 26 May 2026
Hi Christina,
Thank you for taking the time to leave a review. We are delighted to hear that Lee has been so helpful.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotAmie was so informative and so patient…
Amie was so informative and so patient with us. We had plenty of time to discuss our ideas around moving to the area. The estate is do beautiful and so peaceful m. We feel really excited x
Robyn · 26 April 2026
Agent replied · 26 May 2026
Hi Robyn,
Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your visit and found Amie to be so helpful.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotNew home at Glan Llyn, Newport
Bought a new house in late summer 2025. House was finished well. Snagging list had lots of little things, but they were all sorted promptly and properly. There was nothing that stopped me living in the house or cost me money so really all fine. There’ll always be little things.
Richard · 22 December 2025
Agent replied · 24 December 2025
Hi Richard,
Thank you for taking the time to leave a review. We are delighted to hear that you are happy your new home and the after care service you have received.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotKyle, Snibston Mill Coalville
Kyle at Snibston Mill Coalville has been so helpful from start to finish. He always responds when we have a concern and always reassures us on the outcome. No matter the problem he’s always so helpful.
Josh · 16 April 2026
Agent replied · 26 May 2026
Hi Josh,
Thank you for taking the time to leave a review. We are delighted to hear that Kyle was so helpful throughout the buying process.
We hope you enjoy your new home when the time comes.
Best wishes,
St. Modwen Homes
★★★★★ 5/5
TrustpilotSt Modwen- Shawfair
St Modwen- Shawfair is absolutely beautiful and 1st one in Scotland, it definitely doesn’t disappoint.
Rebecca · 10 September 2026
Agent replied · 22 September 2026
Hi Rebecca,
Thank you for taking the time to leave a review. We're delighted to hear that you enjoyed your visit to our Shawfair development and we hope to see you again soon.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotBest thing I’ve done
I bought my St Modwen home in 2024.. it’s the best thing I’ve ever done and I love my new home .. Fiona at Blythe Fields went above & beyond to get the move through smoothly & as quick as possible.. a few very minor snaggles but all resolved without issue .
Julie · 16 November 2025
Agent replied · 23 November 2025
Hi Julie,
Thank you for taking the time to leave a review. We are delighted to hear that you are enjoying your new home and that Fiona was so helpful in assisting with your move.
Best wishes
St. Modwen Homes
★★★★★ 5/5
TrustpilotOur journey with St Modwen Homes
Our journey with St Modwen Homes, Snibston Mill, from the initial contact with them until we moved in last week, has been a pleasure. Kyle, Ellis, and Lee were so helpful and understanding. Every contact we made with them from the first visit to this site until now is unforgettable. The whole team is absolutely fantastic. Even after we moved in, Ellis has made a couple of visits to make sure we are OK and settling in well. Kyle was very friendly, professional, and helpful in every step of our journey to our first home; he was always there for us. Ellis and Lee were also very friendly and professional; they took an extra effort to make sure everything was perfect. We felt like the whole team is really enjoying their job and giving their best to make sure all their customers are 100% happy and satisfied with their service.
MILAN · 18 December 2024
Agent replied · 28 December 2024
We are thrilled to hear about your positive experience with our team. It's wonderful to know that Kyle, Ellis, and Lee provided such exceptional service and support throughout your journey. Many thanks, John
★★★★★ 5/5
TrustpilotThank you for going an extra mile
Just wanted to thank St. Modwen Homes, and specifically Matt and Lee for going an extra mile and reducing my doors in height. I recently moved into my new home and decided to do the flooring myself. I realised the gap between the floors and doors is too narrow. St. Modwen kindly offered to adjust the height of my doors. We agreed on the date. Matt and Lee were extremely polite and efficient, completed the job swiftly and left the place clean. They even allowed for the thickness of door thresholds which I hadn't taken into account myself! Many thanks for being so helpful and accomodating!
Wanda · 17 December 2024
Agent replied · 28 December 2024
We appreciate your kind words and are delighted to hear about your positive experience with Matt and Lee. Wishing you a Happy Christmas, Thanks, Lydia
★★★★★ 5/5
TrustpilotSnibston mill
From the day we walked into the office at Snibston Mill, to when we moved in, Kyle has been amazing, He has made our journey unforgettable. He is always friendly, helpful, supportive, proactive, nothing has ever been to much trouble for him. Kyle always kept us in the loop with the development of the house, which made the process a lot smoother and less stressful. He really is a credit to the company! The whole team have been brilliant, everyone is always very friendly and helpful. We are grateful for all that Ellis and his team have done, always there to answer any questions we had and ensuring our minor snags and gate issues were sorted out efficiently. We are very impressed! Everyone is always happy to help. We absolutely love our new st Modwen home!
Amy · 13 December 2024
Agent replied · 15 June 2024
Hey Amy, we are happy that you are loving your new home and have been thrilled with the experience at Bramshall Meadows. Your feedback is really appreciated and will be passed on to the employee mentioned. Thanks! Lucy.
★★★★★ 5/5
TrustpilotTechnician Richie and Mihail has done…
Technician Richie and Mihail has done an excellent job in rectifying all the issues we had with our house. They painted where needed to be done and replace things that needed to be done with care and consideration. They went the extra mile to make sure we were satisfied with the work being done and always very respectful and polite. I give them a full 5 star rating for the job they done and made our home to the standard what we expected.Thank you Richie and Mihail
Mohammad · 5 December 2024
Agent replied · 28 December 2024
Hey, we're thrilled to hear about the positive experience you had with Richie and Mihail. It's wonderful to know they went above and beyond to ensure your satisfaction. We appreciate you taking the time to share your feedback. Thanks, Lydia
★★★★★ 5/5
TrustpilotFirst Time Home Owner
I am so happy in my St Modwen's home, the whole experience from start to finish has been really good. The after care I have and continue to receive from Josh the Customer Service Manager is exemplary, he has gone above and beyond to help me settle in my new home. I am a first time buyer and was a bit nervous about the responsibility of owning a house but Josh has made it so easy, nothing is too much trouble for him and it is evident that he really cares about the customers. Thank you Josh!!
Cleo · 5 December 2024
Agent replied · 23 October 2024
Hey Cleo, It's wonderful to know that Josh has been so helpful and supportive throughout your journey. We strive to provide exceptional customer service and it's heartwarming to hear that Josh has made such a positive impact on your experience. We value your feedback and will share it with him and the team at Stillwater. Thanks, Lydia
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