Every review we hold for the Urmston office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlekirsty and billy may be a small team but they're so accommodating. from day one kirsty was able to get back to me in the evenings after work when other offices are closed, and until late at weekends too. she has a personal touch, giving guidance and direction as and where possible. billy who did the viewing is really thorough, you don't feel rushed. although I didn't go ahead with the buy, the communication from their end was really prompt, quick and efficient. would definitely recommend them!PositiveResponsiveness, Value
Selma · 24 August 2021
★★★★★ 5/5
Googlekirsty and billy may be a small team but they're so accommodating. from day one kirsty was able to get back to me in the evenings after work when other offices are closed, and until late at weekends too. she has a personal touch, giving guidance and direction as and where possible. billy who did the viewing is really thorough, you don't feel rushed. although I didn't go ahead with the buy, the communication from their end was really prompt, quick and efficient. would definitely recommend them!
Salma · 26 July 2021
★★★★★ 5/5
FacebookLocate Estate Agents sold my property within 1 week of it going on the market.The service I received from start to finish was outstanding.Billy attended each viewing because he lives round the corner from my ‘now old property’ and knows the area like the back of his hand, which was not gone unnoticed.The level of detail to accuracy from Kirsty including her knowledge, not just with the property market but legally was fantastic. Due to Kirsty having such a strong relationship with my purchasers estate agent and my solicitor helped the completion run so much more smoothly. I can’t thank you enough Kirsty.I would also like to mention Jade and Katherine in the office who were also superb, calling me and always being one step ahead on the paperwork required.What a fantastic team I can not recommend them enough.I write this sat in my new living room, feeling extremely grateful for all of your help in making this happen. Thank you Locate Estate Agents Emma xxx
Emma · 23 June 2021
★★★★★ 5/5
GoogleA great team of dedicated people who simply want to do their best for you. From the initial valuation to the sale completion the staff were very proactive and responsive and super friendly too.Their knowledge and support was priceless.PositiveResponsiveness, Professionalism
Christine · 24 August 2022
Agent replied · 26 July 2023
Thank you Christine for your kind Review. We are so glad we met your expectations and delivered the service customers deserve.
★★★★★ 5/5
FacebookWe sold our house through kirsty at locate Billy came out and was very professional to value our house and put it on the market. From start to finish locate and the team were excellent and nothing was to much for them to do for us the vendor the communication was second to none myself and Kris can’t thank you enough for everything! I will definitely recommend you to friends and family. Thanks again to all the team. Xxx
Kelly · 14 August 2021
★★★★★ 5/5
GoogleMany thanks to Jack, he was informative ! Highly recommended, truly professional.
Malgosia · 24 August 2023
★★★★★ 5/5
GoogleFantastic company to deal with. Honest, helpful, they guided me through the process of purchasing my new home and really went that extra mile.
I can’t recommend them enough, if I choose to move again in the future I know who I’ll be calling.PositiveResponsiveness, Quality, Professionalism
Steven · 24 August 2021
Agent replied · 26 July 2023
Thank you for your kind words Steven. It has been a pleasure to assist you with your purchase.
We hope you have many happy years in your beautiful new home.
★★★★★ 5/5
GoogleFrom wonderful photos & good details, Locate did a great job selling our property. Their feedback from viewers was very informative & they handled negotiations with our ultimate buyers well. We would happily use them again or recommend them to family or friends.PositiveResponsiveness, Quality, Professionalism, Value
Family · 24 August 2021
Agent replied · 26 July 2023
Thank you for your kind review. Communication is a big thing here at Locate so we are happy that we met your expectations and hope you keep spreading the word.
★★★★★ 5/5
FacebookIt’s definitely not what you know. It’s who you know! And I’m glad I know Kirsty and the gang at Locate. Not only did Locate find me a tenant for my rental property before it had even been posted on Rightmove, but when that tenant messed us around, changing their mind last minute (nothing to do with the property by the way) Kirsty, quickly got the property back on Rightmove and had more interview lined up within no time. Now I’ve got a long term tenant and couldn’t be happier with the service I’ve received from Locate. Wouldn’t use anyone else. Thanks guys!
Tom · 17 March 2021
★★★★★ 5/5
GoogleHaving dealt with multiple estate agents over the past few months we really appreciated the excellent customer service we've received at Locate Estate Agent, very helpful and good communication to us prompt attention. Would recommend you to other people who are selling.PositiveResponsiveness, Quality, Professionalism
MC · 24 August 2021
Agent replied · 26 July 2023
Thank you so much for your kind review. Our business is very much about delivering excellent customer service. I am glad we fore filled this and lived up to your expectations.
★★★★★ 4/5
GoogleAfter initial problems with the buyers solicitor, Kirsty and her team got the sale over the line. Many thanks
Paul · 29 October 2022
★★★★★ 5/5
GoogleThis estate agent we found to be absolutely incredible. Updates and information was always given clear concise accurately and on time .
We couldn't have been happy with the service we received from them absolutely brilliant
Andrew · 13 October 2024
★★★★★ 5/5
GoogleMany thanks to Jack, he was informative ! Highly recommended, truly professional.
Name · 27 May 2023
★★★★★ 5/5
GoogleExcellent job from Kirsty, Billy and the rest of the team. Kept us informed all the way through. Wouldn't hesitate to recommend Locate Estate Agent
Karen · 14 August 2023
Agent replied · 28 August 2023
Hi Karen thank you for your kind words. We wish you many happy years in your new home.
★★★★★ 5/5
FacebookCompleted on my house today.. Thank you so much for everything! From begining to end you have been amazing, even helping me with queries on my onward purchase which was above and beyond my expectation. Wishing kirsty and Billy every success... You really do deserve it!
Rachael · 11 December 2020
Agent replied · 6 July 2023
Thank you so much!
★★★★★ 5/5
GoogleA very good service throughout, the professional and friendly staff kept me informed at every stage of the process - I would highly recommend whether you are looking to buy or sellPositiveResponsiveness, Professionalism
David · 24 August 2022
Agent replied · 26 July 2023
Hi David
Many thanks for your kind review. We are glad you have been happy with the service you have received from the team.
★★★★★ 5/5
GoogleI cannot recommend locate enough, the team exceeded my expectations,they all went above and beyond to help us, there professional attitude was outstanding, thank you all especially kirsty at the last hurdle xxx
Sarah · 13 October 2024
★★★★★ 5/5
GoogleA fantastic team and service! We bought our house with locate and the service was so great we now have our rental properties managed through them. I would highly recommend this local, friendly team!PositiveResponsiveness, Quality, Professionalism, Value
Amy · 24 August 2021
Agent replied · 26 July 2023
Hi Amy and thanks for your kind review. We are glad you are happy with the service provided and thank you once again for your custom.
★★★★★ 5/5
GoogleKirsty, Jade & Jack dealt with the sale of my old property and the purchase of my new property.
They were always at the end of the phone to reassure me, and at difficult times, professionally help resolve any issue.
Nothing was too much trouble , would recommend them to anybody thinking of selling.
Janet · 7 April 2023
★★★★★ 5/5
GoogleExcellent service throughout the whole process. Would definitely use again and reccomend to others 10/10
BRIAN · 29 September 2023
Agent replied · 1 October 2023
Hi Brian
Thank you for your kind words.
★★★★★ 1/5
GoogleRequested information on property through website and never received, obviously not at the standard of a real estate agents.
Ash · 28 March 2023
Agent replied · 26 July 2023
Hi Ash
Can we ask which property you requested details on an we will look for your enquiry.
I am sure there is a simple explanation for this. We cannot see you on our system. This means your request never came through. Which channel did you send it through?
★★★★★ 5/5
GoogleFantastic prompt and friendly service from Billy and Kirsty. Excellent communication, great advice and a can do attitude. Wishing Locate a fabulous future x
Lisa · 26 July 2022
Agent replied · 26 July 2023
Hi Lisa
Thank you for your kind words. We are glad we met your expectations and can help you further on in the future
★★★★★ 5/5
FacebookHighly recommend the guys at Locate. Really nice team to work with and we will not hesitate to use them again in the future.
Mel · 12 July 2022
Agent replied · 6 July 2023
It’s been a pleasure thanks for choosing us
★★★★★ 5/5
GoogleEveryone involved was professional and accommodating of any requests made. Will definitely use them when looking for my next property! Thanks for all your help!PositiveResponsiveness, Quality, Professionalism, Value
TARIK · 24 August 2021
Agent replied · 26 July 2023
Hi Tarik, many thanks for your kind words. I know your situation was quite difficult but a little hard work and time spent from our team got us all the result we wanted.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.