Trusted Agent profile · Urmston

Locate Estate Agent Urmston reviews

4.9

★★★★★ Excellent

176 reviews across 2 platforms

3 Victoria Parade, Urmston, M41 9BP

Locate Estate Agent's office in Urmston, at 3 Victoria Parade, is rated 4.9 out of 5 across 176 reviews on two platforms, including 145 Google reviews rated 4.8.

Google logo

4.8 / 5

145

Reviews on Google

This office

Facebook logo

5.0 / 5

31

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Urmston office, from every platform, shown as written. First names only.

5/5

Google

A huge! thank you to Locate Estate agents. Especially Kirsty and Amy who have helped find my new rental after my long term rental went up for sale. You guys go above and beyond, allowing us to move in so quickly and smoothly with always great communication. Amy you have been a star this last month with helping get a few things sorted so efficiently and again always communicating and keeping me updated. Highly recommend and once again thank you so much!

Laura · 14 February 2026

Agent replied · 14 April 2026

Hi Laura that's great to hear. We are glad our team could help.

5/5

Google

I want to leave a glowing review for Jade, Amy, Billy and Kirsty. This is a wonderful team and I can't thank them enough. Especially Jade, she is just wonderful, very proactive and supportive. Unfortunately, we didn't get the property but Jade was with us from the beginning to end and she really helped a lot and very supportive. I will definitely recommend Locate to anyone wanting to buy a property. They really care about the buyers and sellers and this shows in their service.

Azra · 28 November 2025

1/5

Google

I have bought and sold multiple properties in the last few years and I can hands down say I have never come across such an unprofessional, unknowledgeable and unpleasant company to deal with. After arriving to a viewing 6 minutes late Billy was extremely rude to me, and unwilling to show me the property. He was more intent on arguing with me, even though the people booked in after me were also late. Even though I apologised numerous times and explained that I had driven 75 miles to see the property, he was extremely rude to me. I felt so uncomfortable as a female alone in this house with this aggressive tone, I chose to cut short the viewing just to get away. He even shouted after me down the street. If I was selling that house I'd be shocked to hear that my estate agent's attitude could cost me a sale, and I'd certainly think twice before enlisting these agents. There are much better ones in Urmston. Truth is, I had every intention of buying that property prior to this viewing, but decided not to pursue.

Laura · 23 September 2024

Agent replied · 23 October 2024

Hi Laura thanks for your revi ew. Obviously there are three sides to every story. Yours, Theirs and the Truth. You are entitled to voice your opinion as you see things. But we will not comment on the specifics.But sometimes when the story is only told from one side it can be somewhat misleading. We wish you good luck with your house hunting.

5/5

Google

This team have to be THE most professional team I have ever had the pleasure of dealing with in Rentals over many many years !! Their attention to detail is unrivalled when compared to other 'market leaders'. Every call and update was delivered with a smile and utmost positivity at every stage. Living in the UAE is always a worry given the logistics of renting an expensive property at arms length, however, from the moment I spoke with Kirsty, it was beyond reasonable doubt, that I had absolutely nothing to be worried about....she made a promise and most certainly over-delivered. I have absolutely no reservations in recommending Local Estate Agent as your trusted partner in letting your property, no matter what location you are or indeed the property is located. Huge thanks guys.....great job :)

Steve · 14 February 2026

Agent replied · 14 April 2026

Hi Steve thank you for your kind words. We are glad that Locate met your expectations. Thank you for your custom.

5/5

Google

I’d like to give a big shout-out to the team for being nothing short of brilliant. Their communication was exceptional from start to finish, always keeping me informed and making the whole process smooth and stress-free. Truly a standout estate agent, highly recommended! Special mention to Amy who has been at the front of it all and attended to all of my questions and been extremely supportive. Thanks Amy!

Georgina · 28 December 2025

5/5

Google

I want to give a massive public thank you to the staff at Locate. We mostly dealt with Kirsty and Jade and they were brilliant, very proactive and pragmatic. We signed up for RightMove alerts in February just to get a feeling for the Urmston market and happened to fall in love with pretty much the first house we saw. Locate put my flat in Salford on the market and sold it STC within a couple of weeks. Fast forward to May and we're very happy in our new home in Urmston and thankful for Locate's help in making it happen.

Annie · 25 June 2024

Agent replied · 23 October 2024

Hi Annie Thank you for your kind words. We hope you have many happy years in your new home.

5/5

Google

I want to give a massive public thank you to the staff at Locate. We mostly dealt with Kirsty and Jade and they were brilliant, very proactive and pragmatic. We signed up for RightMove alerts in February just to get a feeling for the Urmston market and happened to fall in love with pretty much the first house we saw. Locate put my flat in Salford on the market and sold it STC within a couple of weeks. Fast forward to May and we're very happy in our new home in Urmston and thankful for Locate's help in making it happen.

Annie · 24 June 2024

Agent replied · 23 August 2024

Hi Annie Thank you for your kind words. We hope you have many happy years in your new home.

5/5

Google

As everyone knows, selling a house is both stressful and emotional. Kirsty and Jade do everything necessary to make the whole process as smooth and painless as possible. They are pro-active and kept me (and our Solicitors) fully up to speed with developments and progress. Kirsty and Jade were especially effective as acting as a mediator throughout the process. Finally, I was especially grateful that either Kirsty or Jade were always accessible and quickly resolved issues to ensure the process remained on track through to completion. I have no hesitation in recommending Locate and would certainly be in touch with them if I ever had need for Estate Agent services in the future. Locate is proof that there is very much a place for an independent Estate Agent providing local and personal services focussed on individual needs and circumstances Thank you.

Martin · 20 November 2023

Agent replied · 26 November 2023

Hi Martin Thank you for your kind words. As an Estate Agent we are all about communication. We are glad we made the process easy for you. Thank you once again for your kind words.

5/5

Google

I was actually recommended Locate Estate agents by my letting agent. I could not have been happier with the service I received. Not only are they really helpful and down to earth, but made sure that they kept me in the loop throughout. We had some slow progress with the buyer’s solicitors, Locate helped at every stage to try and speed up the process. Special shout out to Jade who should probably qualify as a solicitor!! Great people and service!

Yazmina · 5 November 2023

Agent replied · 26 November 2023

Hi Yazmina. Thanks for the kind words. It was a pleasure working with you.

5/5

Google

Can't praise the Locate team highly enough. They were professional and friendly throughout. The completion of our house sale took much longer than anyone expected but we got there in the end. A special thanks to Jade who kept us informed every step of the way. She is a ray of sunshine. We would definitely recommend Locate.

Maria · 28 November 2025

5/5

Google

This company is a true gem. The service they provided was kind, attentive to detail and efficient. Kirsty and her team made sure at every turn that things progressed well and when they slowed down a bit Kirsty got in touch with the solicitors to help things along. Every colleague we met were super friendly but Kirsty, Jade and Jackie in particular did a fantastic job. Thank you so much for making an otherwise notoriously stressful process much less so.

Agnes · 8 March 2023

Agent replied · 6 July 2023

Thank you so much for your kind words. We hope you have many happy years in your new home.

5/5

Facebook

I’ve finally got round to writing this after a busy weekend moving into our new home which we love! Kirsty and the team, we cannot thank you enough for your help the past 12 weeks. You have been there at the end of every call and responded to every email straight away. You made the sale of our house and the house we bought run smoothly. We would 100% recommend the Locate Team, they are amazing

Hayley · 11 May 2023

Agent replied · 6 July 2023

Thank you so much! We are so glad you are so happy !!Enjoy your new home love the Locate Team

5/5

Google

I would just like to say how amazing you all were at Locate. So professional yet friendly, you made us feel so special and at home with everything. I would recommend your services to anyone, you were great with communication, always called me back or emailed me and truly held the transaction together whilst I was falling apart! You made our sale happen and thus made our dreams come true for our new home and we cannot thank you enough honestly, we could not have asked for a better agent to guide us through. Thank you so much guys you were fantastic, such a great team, wishing you all the very best and a very Merry Christmas xx

Caroline · 8 December 2022

Agent replied · 6 July 2023

Hi Caroline thank you for your kind reviews. We are so glad we met your expectations and wish you all the luck in the future in your lovely new home.

5/5

Google

A big thank you to the team at Locate.. Katherine especially who understood what I was looking for that suits me and my two lads.. Katherine was in constant contact with the progress on the property I applied for which in my recent dealings with estate agents I was doing all the chasing.. so professional and made me feel assured.. So a big thank you to Katherine.. and her team.. a diamond 💎 absolutely recommended Locate Estate Agents ( Urmston)..

Darren · 28 November 2022

Agent replied · 26 July 2023

Hi Darren Thank you for your kind review. We hope you enjoy your lovely new home.

5/5

Google

My partner and I rented a property through Locate for two years, and have just moved out to purchase our first home. Locate were fantastic rental agents. They were approachable and friendly, always happy to help with any issues we had, and understood that the property was our home rather than their asset. Can't recommend them enough, and given how poor the rental experience can be I'm very grateful for the last two years being so easy. Huge thank you to Billy, Katherine, and the rest of the team!

Mo · 29 October 2024

5/5

Google

I have been helping my relatives to find & view different house, and this one is highly recommended, as they are so helpful, friendly and professional! They facilitate the whole purchasing process and shorten the time & quires that we ( as a buyer ) may have. They do more then we expected, my relatives and I like them a lot as they are reliable, helpful, patient and quick response to us. We would definitely suggest Locate Estate Agent to my friends, family, etc... just any one who have need in estate~ Wish every single one of you in the team stay happy & health~ Especially thank you Kirsty, Jade & Jack xxx

Stefanie · 30 August 2022

Agent replied · 26 July 2023

Thanks for your kind words.

5/5

Google

From the start Kirsty was super efficient, easy to chat to and communicated clearly how my house sale would be managed. As it was lockdown 2, all visits to the property had to be carefully planned with the tenant and this was handled expertly even after a buyer was found. I'm almost at the finish line and want Kirsty, Billy, Katherine and her team to know how much I appreciate their hard work. I gave her a small gift for her office and will be back to her company for future house sales without a doubt. Thanks again and well done Kirsty!!

Audrey · 26 July 2022

Agent replied · 26 July 2023

Than you for your kind review. We are happy that you found Locate to meet your expectations. It has been a pleasure working with you and we wish you good luck for the future.

5/5

Google

No words I write will convey how grateful we are to Locate! The moment we met Billy, we felt completely confident in his ability to find our new home, and he did! Katherine was with us when we first viewed the property, and she shared in my excitement and put up with my tears as I fell in love with it! Throughout our entire purchase I felt completely comfortable and so at ease, knowing it was all in Kirsty's more than capable hands. It was rare that days would pass and I hadn't spoken to Kirsty, as she always made sure she checked in to give me an update, to see if I needed anything or just for a chat! Especially during a busy period for the housing market, we always felt like the priority. My only regret about our swift and stress-free move, is that Locate weren't the agents we instructed to sell our house. The difference in the way they operate is nothing short of phenomenal. We won't have to sell our house anytime soon, as they truly did find us our 'forever home', but everyone else in Urmston should know they are the only agents to use!

Georgia · 26 July 2022

Agent replied · 26 July 2023

Hi Georgia Many thanks for your kind review. Glad you love the house and glad our service met your requirements. Cant wait to see your new home once youve out your stamp on it.

5/5

Google

Fantastic service from the start. Billy put our mum at ease when doing the valuation. Kirsty and all the team at locate are always helpful and professional. For us Locate is the best estate agents in urmston. The service they provide is no.1. The way Kirsty communicates between all the solicitors is just simply amazing. She goes the extra mile…HIGHLY RECOMMEND..! we had some difficult negations through our sale and without Kirsty it would not have happened. If you want your sale to go through against all the odds you need Kirsty and the team at locate to be doing the negotiations for you. Thankyou so much for helping us through our sale. We think your all amazing.

Karen · 26 July 2022

Agent replied · 26 July 2023

Hi Karen thank you for your kind words. We hope your Mum enjoys many a happy year in her new home.

5/5

Google

As soon as I met Billy to sell my home I knew I was in good hands. The team constantly kept me updated with progress and helped me in difficult times. The door was always open for me to pop in and speak to the team. Always professional. Thank you for making a difficult time easy.

Tony · 6 January 2026

Agent replied · 27 January 2026

Hi Tony Thank you for your kind words. We are so glad you you found our service lived up to your expectations. We are not just estate agents we are genuine people who realise that selling and buying property can be stressful. That's why our customer service sets us apart from other agents. We wish you all the happiness in the world in your new home.

5/5

Google

A truly professional approach to the selling of our home. Nothing was a problem for the staff & we always received their prompt and full attention. We completely understand the delays we encountered but this was not in any part a reflection on Locate. They stuck with us through to completion. I would highly recommend Locate Estate Agents they are the gold star of the industry, please contact them if you have a house that you want to sell in the district.

Jackie · 27 March 2025

Agent replied · 16 April 2025

Hi Jackie thank you for your kind words. As an independent local agent this means a lot to us. Good luck with your future ventures.

5/5

Google

We used this guys as a first time buyers with not a clue how does it work.. Kirsty and her team took the initiative here and explained everything clearly. Difficult one for them as we were on a tight deadline to move, plus a complicated chain above. Highly recommend this office for people who really need guidance. Polite and solid service. Thanks a lot to Kirsty and the rest of the team. Kind regards. Pav

Pawel · 26 July 2022

Agent replied · 26 July 2023

Glad we exceeded your expectations. And thanks for the kind words.

5/5

Google

From the start Kirsty was super efficient, easy to chat to and communicated clearly how my house sale would be managed. As it was lockdown 2, all visits to the property had to be carefully planned with the tenant and this was handled expertly even after a buyer was found. I'm almost at the finish line and want Kirsty, Billy, Katherine and her team to know how much I appreciate their hard work. I gave her a small gift for her office and will be back to her company for future house sales without a doubt. Thanks again and well done Kirsty!!

Audrey · 1 October 2021

Agent replied · 1 October 2023

Than you for your kind review. We are happy that you found Locate to meet your expectations. It has been a pleasure working with you and we wish you good luck for the future.

5/5

Google

Very impressed, we purchased a house advertised with Locate and from the initial offer right through to completion Kirsty, Billy and Catherine kept us in the loop and more importantly helped us to ensure a quick and pain free exchange and completion. The purchase was completed in 5 weeks. When we collected the keys, I could tell Kirsty was just as happy as we were and even gave us a little moving in gift. All in all a good experience. Thank youPositiveResponsiveness, Professionalism

Carina · 24 August 2021

Agent replied · 26 July 2023

Thank you for your kind review. as a new business it means a lot to us. We are trying to bring a new customer experience to the industry one of trust, honesty and transparency. I am glad we are living up to our goals.

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Questions about Locate Estate Agent Urmston

How many reviews does Locate Estate Agent Urmston have?

Locate Estate Agent's Urmston office has 176 reviews across two platforms: 145 on Google, 31 on Facebook.

What is Locate Estate Agent Urmston's rating?

Locate Estate Agent Urmston is rated 4.9 out of 5 across all 176 reviews, and 4.8 out of 5 on Google from 145 reviews.

Where is Locate Estate Agent's Urmston office?

Locate Estate Agent Urmston, 3 Victoria Parade, Urmston, M41 9BP.

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