Trusted Agent profile · Urmston

Locate Estate Agent Urmston reviews

4.9

★★★★★ Excellent

176 reviews across 2 platforms

3 Victoria Parade, Urmston, M41 9BP

Locate Estate Agent's office in Urmston, at 3 Victoria Parade, is rated 4.9 out of 5 across 176 reviews on two platforms, including 145 Google reviews rated 4.8.

Google logo

4.8 / 5

145

Reviews on Google

This office

Facebook logo

5.0 / 5

31

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Urmston office, from every platform, shown as written. First names only.

5/5

Google

I was really nervous about selling our house but we had wanted to do this for ages. We spoke to Kirsty who was so reassuring, she gave us brilliant advice and is extremely knowledgeable. Kirsty and Billy came to our home and they were both amazing, extremely professional and are both fantastic at there job. Billy did the viewings and was again fantastic. Locate Sold our house and kept us fully informed throughout about every step. Kirsty is still assisting us now, shes always available and nothing is any trouble. She really goes the extra mile and her and Billy care about there clients, no question is any bother to them and they will take the time to talk things over with you.  We are now so exited to move into our new home. We cant thank Kirsty and Billy enough and would highly recommend them.  Thanks guys. XPositiveResponsiveness, Quality, Professionalism, Value

Adele · 24 August 2021

Agent replied · 26 July 2023

Hi Adele. Many thanks for your feedback. Delivering excellent customer service is our aim. Glad we have lived up to your expectations.

5/5

Google

Just wanted to say a big Thank You to Billy, Jade and Amie from Locate at Urmston. …

Michelle · 14 July 2025

Agent replied · 14 April 2026

Thank you for your kind words. And good luck with your new adventure.

5/5

Google

Kirsty dealt with the sale of my house which was the most stressful thing I have ever done. She really did go above and beyond keeping us in the loup all the way. She also assisted with the house we were purchasing which was with another estate agents. We can't thank her enough for everything she did, without Kirsty this would not of been possible. Thanks Team Locate definitely the go to estate agents in UrmstonPositiveResponsiveness, Professionalism, Value

Mark · 24 August 2021

Agent replied · 26 July 2023

Many thanks for your kind review. We aim to please and glad you were happy with the service provided by Kirsty and the Locate team. We hope you have many happy years in your new home.

5/5

Facebook

Kirsty, Billy & Team sold a property that had been in our family over 50years. For what was a very emotional time for us, they made the process easy and we’re kind and patient throughout.From Billy’s first visit to the updates from Kirsty throughout we could not have asked for any better. They didn’t just sell the house they provided and excellent service and dealt with us with empathy as they knew how much the house meant to us. I would highly recommend Locate to everybody! Thank you Team Locate! Your Amazing!

Charlotte · 30 March 2021

Agent replied · 6 July 2023

Thank you so much it was our pleasure

5/5

Facebook

Kirsty and the team at locate have given us such a professional service, they communicated with us at all times day and night to make sure we knew what was going in with our sale, and even gave us updates on the house we were purchasing and the house was not even being sold with them! Nothing was too much trouble for them. The support and guidance we got with locate was excellent at all levels thank you locate.

Tom · 30 March 2021

Agent replied · 6 July 2023

Thank you so much

5/5

Google

The team were always updating us. They worked as a team throughout, sharing information meaning someone was always available and knew the property and the concerns surrounding the sale. They went above and beyond helping to market the property, thanks Jack. Everyone wasenthudiasti. To move the sale on quickly. Would definitely use locate next time

Clare · 5 November 2023

Agent replied · 26 November 2023

Hi Clare. Thank you for your kind words. And thank you for your custom.

5/5

Facebook

We brought our house through Locate, we can’t speak highly enough of Kirsty and her team. During this extremely busy period in the housing market, Locate have still provided fantastic service and always keeping us updated with our purchase and she even chased the bottom of the chain to ensure the sale was completed before the end of June. All communication has been swift and any issues have been dealt with efficiently. We highly recommend Locate

Anh · 2 July 2021

Agent replied · 6 July 2023

It was our pleasure we are so happy you are in your new home that you were so excited for

5/5

Google

Very helpful and attentive staff and seamless process. As a first time buyer, I was delighted to have Locate make it all much easier than I expected. Though of course the property itself is most important when purchasing, I highly recommend any properties listed by Locate.

James · 28 December 2025

Agent replied · 27 January 2026

Hi James Thank you for your kind words. It's very important to us to realise our excellent customer service is at the forefront of everything we do and is being recognised by our customers. We wish you a great 2026 and hope its a happy one in your new home.

5/5

Google

We bought our first home with locate, from start to finish, Kirsty, Jade and the team were fantastic. We had weekly communications to keep us updated on the steps and what to do next. Nothing was too much trouble and Jade and kirsty made sure we felt comfortable at every step. I cannot recommend this great company enough. They really have made our dreams come true.

Father · 26 July 2022

Agent replied · 26 July 2023

Hi Oliver Thanks for your kind words. We hope you have many happy years in your new home.

5/5

Google

Best Estate Agent I’ve ever used. Managed to sell our house in 1 day. Great comms throughout the process, organised, did all the viewings themselves kept things moving with the solicitors and made sure that things didn’t come off the rails towards the end when the solicitors were having a bit of back and forth about some conveying issues. Jade was great at keeping us in the loop and up-to-date and Jack was amazing with the viewings process. Would highly recommend.

Andy · 24 September 2023

5/5

Google

I have to say that Locate have been absolutely Top class from start to finish with helping us find a Rental property, Kirsty and her team have made it so easy and Friendly, just like one of your family, anybody looking for a First Class Estate agents look no further than Locate 👌👌👌👌👌. …

Richard · 28 March 2023

Agent replied · 26 July 2023

Thanks for your kind review. We hope you enjoy your new.property.

5/5

Google

Locate have been a wonderful letting agency for us for nearly 2 years and we are so grateful for everything they have done and how much they helped us when we were put in an unfortunate situation. Thank you so much!

Samantha · 28 November 2025

Agent replied · 27 January 2026

Hi Samantha thank you for your kind words. We are so glad you are now settled and we wish you good luck in the future x

5/5

Google

What a team! Without a doubt the best estate agent to work with! Informative, supportive, helpful, friendly, understanding and responsive. I’ve enjoyed working with Kirsty, Jade, Jack and the team. From selling my house through them and also being lucky enough to find me new house through them too. They were absolutely brilliant and I’m very grateful for ALL their hardwork! Thank you Locate, you’re awesome!

Sue · 24 June 2024

5/5

Google

From the moment our offer was accepted to completion day Locate kept us updated throughout.Kirsty and the team responded quickly to our email enquiries and liased with our solicitors and sale agent to ensure the chain run smoothly. There recommendation for a solicitor - Keoghs Conveyancing were amazing Harley Sommer. The new home gift was a lovely gesture to mark the occasion. Thanks LocatePositiveResponsiveness, Professionalism

Yolanda · 24 August 2021

Agent replied · 26 July 2023

Hi Yolanda Thanks for your kind words and kind review. We hop you have many happy years in your new home.

5/5

Google

Our experience with selling our home of 35 years with Locate has been exceptional. Locate made the whole process easy and stressfree as possible. They kept us fully informed throughout our journey, guiding us and reasurring us along the way. A special shout out to Jack and Kirsty..Thankyou for being so friendly, showing genuine compassion and being there to answer all of our questions in such a respectful and sincere way. I would without any doubt recommend Locate Estate agents.

Diane · 6 June 2023

5/5

Google

Kirsty and her team have been absolutely brilliant! Thanks to them what was potentially a very stressful situation in completing on my first home was resolved quickly and efficiently. Very caring, very professional and amazing communication. Kirsty really did go above and beyond! I would recommend Locate to anyone without hesitation. Thanks again!

Laura · 28 November 2022

Agent replied · 26 July 2023

Hi Laura. Many thanks for your kind words. We wish you many happy years in your lovely new home.

5/5

Facebook

Having spoke to Kirsty a lot the last couple of weeks about renting 2 houses out we’ve just had Billy round to value them. I couldn’t recommend them both highly enough. They went through everything with us, highly knowledgeable and completely professional. Both couldn’t do enough to help and I couldn’t be happier with their services. Looking forward to working with them in the future.

Mike · 5 November 2020

Agent replied · 6 July 2023

Thanks so much!!! We can’t wait to look after them for you. Thanks so much Mike

5/5

Google

Can’t fault Kirsty and the team for their persistence in getting a difficult chain to completion. Whilst we were not Locate’s direct client (we were buying), we were still kept fully informed and felt they were acting in the best interests of all parties to move it forward. Would definitely recommend to others 👍

Stephen · 26 July 2022

Agent replied · 26 July 2023

Hi Stephen. Thanks for your kind words. We hope you have many fantastic years in your lovely new home.

5/5

Google

Can't thank the team enough, from the very start they made one of life's supposedly most traumatic experiences an easy pleasure. Always helpful, pleasant and informative, nothing too much of an effort. I would highly recommend this professional team to anyone want to sell or buy a property. Thanks Billy, Kirsty, Jade and Jack

Stella · 26 July 2022

Agent replied · 26 July 2023

Hi Stella Thanks for your kind words. It was a pleasure handling your sale. I am glad your experience was a positive one and we wish you all good luck in the future.

5/5

Google

Kirsty, Billy and the team are what every estate agent should be like! Always keeping me in the loop throughout the buying process & pushing solicitors to get things done! I cant fault them one bit. They are nice, genuine people who I will definitely be looking to deal with again soon!

Will · 26 July 2022

Agent replied · 26 July 2023

Hi Will It was a pleasure to help you with your first purchase. Thank you for your kind words. We hope you achieve all you set out to achieve in the property business. Good luck and hope to see you soon for your next purchase.

5/5

Google

Big thank you to Kirsty and the team. Can’t recommend these estate agents enough. It’s been a smooth process from viewing the property, putting out offers in and all throughout until we got the keys. They’ve been extremely helpful, responsive and considerate. Thank you all again so much! Megan and Jack

Megan · 24 August 2022

Agent replied · 23 August 2024

Hi Megan Thanks for your kind review. You have bought a lovely home in a lovely location. Enjoy it.

5/5

Google

Kirsty, Jade, Jack and the team at Locate, did a great job , any issues on the journey of selling our house were resolved quickly and efficiently, dealing with clients and solicitors etc and keeping us up to date with what’s going on , thanks Locate great customer service

Lee · 29 October 2022

Agent replied · 26 July 2023

Hi Lee Many thanks for your kind words. Once again thank you for your custom.

5/5

Google

Big thank you to Kirsty and the team. Can’t recommend these estate agents enough. It’s been a smooth process from viewing the property, putting out offers in and all throughout until we got the keys. They’ve been extremely helpful, responsive and considerate. Thank you all again so much! Megan and Jack

Megan · 26 July 2022

Agent replied · 26 July 2023

Hi Megan Thanks for your kind review. You have bought a lovely home in a lovely location. Enjoy it.

5/5

Google

I honestly can’t thank the locate team enough. The stress of buying our first house and not knowing how it all works was very overwhelming. Even tho I didn’t end up going through locate they couldn’t do enough to help. They made the whole …

Claire · 14 July 2025

Agent replied · 14 April 2026

Hi Claire Thank you for your kind words. It is great to hear you received the service we pride ourselves on.

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