Trusted Agent profile · Uckfield
★★★★★
205 reviews across 3 platforms
204-206 High Street, Uckfield, TN22 1RD
Mansell McTaggart's office in Uckfield, at 204-206 High Street, is rated 4.3 out of 5 across 205 reviews on three platforms, including 120 Google reviews rated 4.8.
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Every review we hold for the Uckfield office, from every platform, shown as written. First names only.
4/5
GoogleThe team at Uckfield were responsive and helpful through the long time that our sale and purchase took to complete. They were polite and encouraging and we would recommend the Uckfield office.
Thank you, David for taking the time to leave us your feedback for us. We really appreciate it. All the best, Team MM :)
5/5
GoogleMansell McTaggart have been enormously helpful and professional estate agents throughout the whole process of our house purchase. They have liaised swiftly and effectively between us and the property developers, not least in successfully helping us to achieve some useful design and colour adjustments to a new build house. Communications have been consistently supportive and responsive to achieve a smooth process towards completion. Dan in particular at the Uckfield office has been extremely helpful and generous with his time.
Thank you very much, David. Your feedback is truly appreciated. It's been our total pleasure to have been of service to you. Team MM :)
1/5
TrustpilotCrowborough people stay away from Lee and Paul!
I was in the process of buying a property advertised through them. Waisted 3 months of my life, Lee and Paul were hiding a very crucial information and in the end they admitted that they were helping seller with their financial difficulties. They should never allow for the property to be advertised if the people couldn't effort to move out. I had to pay over £2500 solicitor bill (my mistake for trusting them) as chosen their solicitor recommendation. Solicitor along with Paul and Lee were working together and 100% against me, as a customer.
5/5
TrustpilotBrilliant service, highly recommend
Brilliant service from a friendly and experienced team! Right from the start Jamie came and organised a great video that completely showcased our house. The attention to detail on the house particulars were clear and the photos taken by Jimmy were excellent. Our house sold very quickly but took a long time to go through due to the bottom of the chain falling through twice. I really believe that if Mansell's had control of the bottom of the chain it would have been a lot smoother but Karl and Andrew did an absolutely fantastic job keeping on top of every aspect of the chain and keeping us informed of progress. If you are considering selling your house, these are the people to sign up with. Highly recommend
5/5
GoogleExcellent service from start to finish. The team were professional, proactive, and always kept me updated throughout the sale of my house in Uckfield. Their local knowledge and clear communication made the whole process smooth and stress-free. I’d happily recommend them to anyone looking to sell in the area.
Thank you, Kevin for taking the time to leave us your lovely feedback. It's been our pleasure to have been of service to you and we wish you all the best. Team MM :)
5/5
GoogleWe recently purchased a new build property through Mansell McTaggart in Uckfield. We found Dan and Callum very helpful and courteous throughout and flexible when we needed an appointment to access the house. The little gift and card on completion were a much appreciated touch! We would have no hesitation in recommending this Agent.
Thank you, Steve! So pleased with your feedback and it's been our pleasure to work with you. Team MM :)
5/5
GoogleArvin and the Mansells team were fantastic throughout our property sale. When our first house purchase fell through, they handled the situation brilliantly, keeping both us and our buyers well-informed and calm. Thanks to their support, we were able to find another property to buy, and the whole process got back on track smoothly. The team was always efficient with their side of things, ensuring there were no delays from their end, which was really appreciated. Their professionalism and friendly approach made what could have been a stressful time much more manageable. The level of service we received throughout was excellent and I'd definitely recommend them if you're looking to sell your house.
Ah, Allan - thank you very much indeed for taking the time and care to leave us your kind feedback here. We really do appreciate it :) It's been our pleasure, and we hope you have a wonderful Christmas! Arvin and the team.
5/5
GoogleA very friendly and proactive team. I would definitely recommend them.
Thank you very much, Simon!
1/5
TrustpilotI've never had a good experience when Mansell McTaggart are involved
Once again Mansell McTaggart have proved themselves to be a poor estate agent. Due to their lack of diligence with checking that finances were fully in place, our house move, which was a relocation for us, have been completely upended at the last minute. I have also dealt with them in the past and have never had a good experience, they don't tell the truth, don't do their job properly and I would recommend that you don't use them. Use someone else.
1/5
TrustpilotBurgess Hill Branch
Rented from Mansell McTaggert. We reported mold nothing done about it, they were not interested. We moved out and paid for a professional cleaning service £330 but they said it was not good enough and and wanted to bring in there own cleaning service and deduct from the deposit. They sent photos two weeks after moving out pointing out stuff that wasn’t even on the exit inspection report. Avoid really unscrupulous people.
2/5
TrustpilotHaywards Heath branch
Haywards Heath branch - poor quality of viewings around 50% were not on market and on today’s overheard them discussing another property whilst viewing mine. Also selling technique was concentrated on potential for extension rather than house as is. Would not recommend
2/5
TrustpilotPoor sales progression
Initially all went well. Great photos and floor plan attracted people quickly via Rightmove. But after agreeing a sale, the sales progression process was poor and frustrating. I felt it was more about “managing expectations” rather than prioritising and communication. But we got there in the end but can’t help feeling that was mainly due to other people’s efforts.
5/5
TrustpilotHighly recommend Storrington team
cannot recommend Jo, Mark and Greg at Mansell Mc Taggart, Storrington, highly enough. Selling my home was an incredibly emotional and challenging experience, but they guided me with exceptional professionalism, patience, and genuine care throughout the entire process. They weren’t just estate agents, they became trusted friends, offering support and understanding every step of the way. Their kindness, honesty, and dedication made a stressful time far more manageable, and I’m truly grateful for everything they did. If you want an estate agent who combines expertise with compassion, look no further, they are simply outstanding.
5/5
GoogleWhat an amazing service I have recieved by Mansell McTaggart especially Trevor. He has gone above and beyond to make sure that my house sale went through. I can't recommend you enough. Thank you so much for your amazing service. Honest, reliable and professional. If/when I need another new home, I shall 100% be back.
Oh, thank you Kelly for your kind words! It's been our total pleasure to have been of service and we wish you all the happiness! Arvin and the team :)
4/5
GoogleEngaged initially with Dan who sadly left part way through the sale. Would have liked to have been informed of this. Overall the team handled the sale well, kept me informed of process.
Thank you, Sue - much appreciated :)
5/5
GoogleDan at Mansell McTaggart was so helpful throughout our first sale & purchase process. He walked us through all aspects of the process, marketed the property efficiently, handled viewings & offer negotiations professionally & pragmatically, and saw it through to exchange in what was quite a complex chain.
Thank you very much for your kind words! We really appreciate it. Wishing you all the best, Team MM :)
1/5
TrustpilotEscalating complaint, timestamped offer mishandled
Just before the strict 10:00 deadline, I spoke directly with the agent handling offers. He confirmed there were no offers in the £290, £300k region. I then submitted a clear, chain-free offer of £295k, well above that range, and received confirmation of receipt by email. Despite this, the property was sold to someone else with no explanation, no timestamped evidence, and no transparency. I am now gathering evidence, including recorded calls, and will escalate this to The Property Ombudsman and Trading Standards to protect my rights and obstruct the sale until the matter is resolved. Buyers deserve fair treatment, not vague denials and procedural silence.
5/5
GoogleThanks to Brian Wilkins for his support throughout the process of letting my flat. I've used several different agents over the years and this has been the most positive experience, especially the regular communication and full transparency about the costs involved. I will be very happy to use Mansell McTaggart the next time I need to find a new tenant.
5/5
TrustpilotSussex purchase
We purchased a house in Burgess Hill through Mansell McTaggart, and they were fantastic every step of the way - Scott handled our purchase and the communication was great throughout. The team were so helpful and efficient, which is exactly what you need when moving house!
5/5
TrustpilotFriendly and professional
Mansell McTaggart proved to be the best choice when I was looking for a flat in Hove. Harry, in particular was super helpful and guided me through the process and dealt with any issues straight away in a very friendly and professional manner. The whole experience was very positive and I'd highly recommend the service.
5/5
GoogleI could not recommend highly enough! We sold our home through them and brought our next house through them as well! They were always at the end of the phone, very prompt in helping moves things along, and the marketing was fabulous! Thank you to all the team
Thank you very much, Fiona! It's so kind of you to take the time to leave us your feedback. It's been our total pleasure and we wish you all the happiness! AJ and the team :)
5/5
GoogleOur house move was both challenging and protracted. Mansell McTaggart stuck with it with an excellent professional and always good humoured attitude. Thanks in particular to Dan and Callum who were always contactable to advise and guide through the many frustrations that our sale presented. Thank you
Thanks, Terry! These bumps in the road are what we're here for and it's been our pleasure to have been of service to you. Team MM :)
5/5
GoogleI am pleased to share my exceptional experience with Mansell McTaggart during my recent property purchase. From the initial inquiry to the exchange of contracts, the entire process was smooth and professional, thanks to the dedication and efficiency of the entire team. Arvin and his colleagues provided exemplary service, keeping me informed at every stage and ensuring that all my questions were promptly addressed. Their expertise and attention to detail were evident throughout, making what can often be a stressful experience remarkably seamless. The team's proactive communication and personalized approach made me feel valued and confident in their ability to handle my purchase with care and precision. I particularly appreciated their willingness to go above and beyond, providing support and guidance whenever needed. I highly recommend Mansell McTaggart to anyone seeking a reliable and customer-focused real estate agency. Their commitment to maintaining an award-winning standard of service is truly commendable, and I am grateful for their assistance in securing my new home. Thank you once again to Arvin and the entire team for their outstanding service. It has been a pleasure working with you, and I look forward to your continued support until completion day. Best wishes, Athik
Thank you for your detailed feedback, Athik! It's very much appreciated by us. It's been our pleasure to have been of service to you and we wish you all the very best! Arvin and the team :)
5/5
TrustpilotHORLEY BRANCH EXCELLENT
HORLEY BRANCHOutstanding! Best service I have received from any estate agent. Highly recommend and would not hesitate to use again.Although I dealt mainly with Sam, who was constantly professional, helpful, always ready to answer questions and nothing was too much trouble, with constant updates, involving a move that has not been the smoothest for myself. In fact, I would say over and above in some instances.Whole team were excellent in communication and customer care when Sam wasn't available. They not only clearly care about, and listen to their customers but also communicate between themselves. Thank you Andrew, Sam, Gaby, Noah! Ace team!
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Tell us what you need and we'll put you in touch. Mansell McTaggart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uckfield.
