Trusted Agent profile · Uckfield
★★★★★
174 reviews across 3 platforms
94D High Street, Uckfield, TN22 1PU, TN22 1PU
Part of Freeman Forman, see every office.
Freeman Forman's office in Uckfield, at 94D High Street, is rated 4.4 out of 5 across 174 reviews on three platforms, including 135 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Freeman Forman Uckfield Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uckfield.
Every review we hold for the Uckfield office, from every platform, shown as written. First names only.
5/5
GoogleGreat service from Janine, Jack and Anna on the lettings team. Very friendly and helpful in helping us look for our next home
Many thanks for your marvellous 5* review James. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAbsolutely Shocking never again
Absolutely Shocking. Me and one of my friends rented a house through them a year ago! We used the uckfield branch and I can honestly say they were awful. After we both left the house it had taken them 3 months to give us our deposit back. They didn’t answer our phone calls or emails until we told them we had a letter to take them to court. Funnily enough we then got our money! I must say Janine Spofforth for a lettings manager you are awful at your job. We also felt we were taken advantage of as we are young and it was our first house. I will never use them again. Lesson learnt
1/5
TrustpilotAwful
Freeman foreman’s Uckfield branch is absolutely awful I do not recommend using it!! They never reply to emails or they tell you a load of lies!! It took me 3 months after leaving a property to get my deposit back and I only got it back because I mentioned taking them to court! They told me so many lies like I’ll have it in 14 hours, I’ll have it In a week, I should have already had it and the best one it was put in the wrong account and they will have it to me in an hour!! They were so awful and just never replied to emails and just kept telling me lies. I feel that because I am young and it was my first property they really took advantage of me. I am telling am my friends and family to NEVER use this branch if I could leave minus 5 stars I would!!! As they don’t even deserve one star
1/5
TrustpilotMisrepresentation of Fact
Freeman forman listed my late Mother's property upon their website and displayed it in their window as "Sold". In fact the sale had nothing to do with them, it was successfully negotiated by another local agent. All requests to remove this were ignored despite phone calls, an email and a visit to their office. This was clearly a misrepresentation by Freeman Forman.
5/5
GoogleAnna gave me and my partner great customer service. Highly recommend using Freeman Forman for rentals.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat from start to finish. Friendly team that are happy to help. Highly recommend
Many thanks Natasha for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotFriendly and professional
Friendly and professional, Freddy and the rest of the team were all brilliant. Quick to update you, always on the end of the phone to offer support and advice. They really do provide a brilliant service. was able to view and purchase this property in less than two months which is amazing. Highly recommend, Best in town by far!!!
5/5
GoogleVery good and pleasant people to deal with they know how to read the brief and point you in the right direction. not pushy or presumptive, just good honest people.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleNo chance of getting your valuation unless you tell them you want a quick sale? I can't say for sure but after 2 weeks and 4 calls it's still not here...
5/5
GoogleGreat group of friendly faces, super helpful and always go above and beyond. Would highly reccomend
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat help from start to finish! Got us sorted very quickly.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future A J Charles. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from Anna. She was very helpful and very nice
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood friendly team, Natasha especially helpful and proactive. House details very good and photos excellent.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat focus on customer care. I felt informed and at ease throughout the whole process, from viewing the property to moving in. Janine and Donna are very friendly and professional.PositiveResponsiveness, Professionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleA really great service from the lettings team in Uckfield. Everyone was very friendly and helpful. Would highly recommend letting through them.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have had excellent service by Toby. He has helped me find my dream house and I would highly recommend him and Freeman Forman.
5/5
GoogleFreeman and Forman have provided a responsive and professional rental service, I wouldn’t hesitate to recommend them. The team at the Uckfield branch have been very efficient and friendly.PositiveProfessionalism
Many thanks for the great 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service with freeman forman. Very quick and efficient we where in our new house in no time. Thank you!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
4/5
TrustpilotWe bought the property through them
We bought the property through them, appreciate there help and communication, although could be a bit more faster in replying.
5/5
GoogleExcellent service throughout the whole sales process. My flat sold within 3 days of being on the market and I have been kept updated regularly up to completion. Would highly recommend.
David thank you for your 5* rating and recommendation. Best wishes, Mark
5/5
GoogleI have let from freeman foreman for 4 years now and I have never had a problem they are always really helpful and responsive, no complaints here.
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
5/5
GoogleJena Dadswell helped us through a very difficult sale which took 5 months however through persistence we got there in the end.
Thanks for the great 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic communication, great service and hassle free. Highly recommendedPositiveProfessionalism
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleTerrible agent stay away
Thank you Rebecca for leaving us your feedback. We’re sorry you feel this and would love the opportunity to put things right so please do get in touch with our local team directly so we can. We are aware that you lost a deposit dispute with the landlord and whilst we understand this can be frustrating, the decision is made by an independent adjudicator and is not something we can be held responsible for. If there is something else we need to be aware of, please do not hesitate in contact us directly. Kind regards, Scott
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Tell us what you need and we'll put you in touch. Freeman Forman Uckfield Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uckfield.
