Every review we hold for the Tyne & Wear office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional Estate Agents
After being recommended to us we decided to use Andrew Craig to help us sell our rental property. The staff there proved to be very patient and professional as, although the property sold quickly, there was a prolonged wait until the property actually became vacant and the sale was able to complete. We weren’t made to feel under any pressure throughout the process and Nicola kept in contact with us on a regular basis liaising between ourselves and the buyers.
Beverley · 7 September 2026
★★★★★ 5/5
TrustpilotAmazing service
The whole process with Andrew Craig was great. I viewed a few property’s and have been using them for months before I found my perfect property. All of the staff at Jarrow were amazing and helped me every step of the way. Beth was particularly great and was so supportive and always available whenever I needed her via email or call. Comms were great and the professionalism and kindness shown by all was outstanding. Couldn’t recommend the girls at Jarrow enough. Thank you again for helping me find my dream home!
Shelby · 7 August 2026
★★★★★ 4/5
TrustpilotHighly professional estate agents
The Boldon office were extremely professional throughout the selling process. Julie and Alex were responsive and engaged and ensured I was fully informed. Some of the viewers did suggest that they would have liked to receive a bit more information about the property before the viewing but on the whole I feel that Andrew Craig's years of experience of selling property in the area and understanding of the market really paid off for me and the whole process, from putting the house on the market to completion, took just over two months.
Still · 2 November 2025
Agent replied · 4 June 2026
Thank you for your thoughtful feedback! We’re glad to hear the Boldon team provided a professional and smooth selling experience. We also appreciate your note about providing more property details to viewers - it’s something we’ll take on board to make future viewings even better.
★★★★★ 5/5
GoogleI really think the entire team at Andrew Craig is absolutely excellent, and everybody I've spoken to has been really efficient and professional. But I particularly want to thank Julie Hall, who handled the sale of one of our properties. She was exceptional from start to finish. It was a long, protracted transaction due to inefficiencies on the buyer's solicitor's side, but nevertheless, Julie stuck at it and pushed the deal through. Huge thanks!
Jayney · 15 December 2025
Agent replied · 14 January 2026
Thank you so much for your fantastic review! We're thrilled to hear you’ve had such a positive experience with the whole team, and especially with Julie. Her persistence and professionalism really shine through, and we’re delighted she was able to steer a long and challenging sale over the finish line. Your kind words mean a great deal!
★★★★★ 5/5
TrustpilotAmazing!
Olivia helped me with the purchase of my very first home, and she was nothing short of an absolute godsend. The whole situation was very stressful as a solo first time buyer, but Olivia was a breath of fresh air and made everything SO much easier for me. She never made me feel like any of my (many) questions were silly, and went out of her way to make sure that I understood each step of the process. She was understanding and supportive through the whole process, and took so much stress out of the situation. I would absolutely recommend Andrew Craig, and specifically Olivia, to others that are looking to purchase a home in the future. Thank you so much again Olivia for being an absolute lifesaver throughout the process!
Niamh · 9 October 2025
Agent replied · 4 June 2026
Thank you so much for your wonderful review! We’re thrilled to hear your first home purchase was made easier and less stressful - it means a lot to know our team could support you every step of the way.
★★★★★ 5/5
TrustpilotAmazing Service
I met the amazing Gillian who was just so down to earth & knows her stuff . Great advice on a complicated sale splitting a lease . I mainly dealt with Kate at the Low Fell office & she kept me updated & was just amazing from start to finish . An amazing person & the company is so lucky to have her working at Andrew Craig thank you x
Carole · 27 August 2026
★★★★★ 5/5
TrustpilotGreat experience with the Boldon office…
Great experience with the Boldon office selling my home. Alex was very knowledgeable about the local area and the how the market was doing when she came out to value, and Julie was a great point of contact throughout the sale process. Both helpful and professional. Would recommend Andrew Craig to anyone looking to sell their property.
Mrs · 24 November 2025
Agent replied · 25 February 2026
Thank you for your wonderful review! We’re thrilled you had such a positive experience with Alex, Julie, and the Boldon team. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotThe service I recently received from…
The service I recently received from your Gosforth Branch was outstanding. The girls were always polite and professional even though I was at times very frustrated with the slowness of the Buyer and his Solicitor. His incessant requests for reductions was ridiculous but the girls kept me calm and convinced me not to withdraw my property. They chased the Solicitor and kept me up to date and I completed today. Thank you so much
Kevin · 9 May 2025
Agent replied · 4 June 2026
Thank you for your kind and honest feedback Kevin. We're so pleased the team at our Gosforth branch were able to support you through a frustrating process and help keep things on track. Your patience and trust mean a lot to us - we're delighted to hear it all came together in the end. Congratulations on your completion!
★★★★★ 5/5
TrustpilotAn excellent service and experience by…
An excellent service and experience by Julie and the team at Boldon Office. This was my first time purchasing a property and it went smoothly from start to finish. For me, the whole process was around 2 months so quicker than the average house sale. I can't speak for the other offices but I would highly recommend the Boldon Office if you are looking for a property in that area.
Steve · 9 April 2026
★★★★★ 5/5
TrustpilotWould like to thank both Georgia and…
Would like to thank both Georgia and Nicola, from start to finish you were both fantastic. From viewings to always chasing things up for us. Nothing was a bother. You were both so very professional & friendly and were always there if we needed to know anything. Right up until today when the sale was completed. You’re both absolutely fab. Thankyou for everything Lisa & Joe x
Lisa · 20 June 2025
Agent replied · 4 June 2026
Thank you so much, Lisa and Joe! We're thrilled to hear Georgia and Nicola were such a great support throughout your journey. Their professionalism and friendly approach truly shine, and they'll be so pleased to receive your lovely feedback. Congratulations on your new home, and thank you again for choosing us!
★★★★★ 5/5
Trustpilotwe recently bought our first home
we recently bought our first home, Thanks to Kayley J. who sorted all the process from the start to the end, make it really smooth and stress less, thanks again to her and her colleagues who worked to help us enjoyed our 1st home.
Moudar · 19 September 2026
★★★★★ 5/5
GoogleJulie and Alex were fantastic throughout what was a protracted sale and purchase. They were always courteous, and Julie kept me informed on a regular basis, as well as chasing up and advising other agents in the chain. I highly recommend.
Philip · 15 November 2025
Agent replied · 14 January 2026
Thank you for your kind words Philip! We're so pleased to hear Julie and Alex provided such great support throughout your sale and purchase. Their communication and persistence really shine through - we truly appreciate your recommendation!
★★★★★ 5/5
TrustpilotAmazing from start to finish
Alison was with us from the start. Between her and the other girls at the gosforth branch they have been amazing from start to finish kept us up to date at every single step couldn’t fault them and would recommend them to everyone very professional super friendly
Clare · 22 May 2026
★★★★★ 5/5
TrustpilotAndrew Craig, Gosforth office
On meeting Sarah from Andrew Craig, I knew we wanted her to handle our sale. A true professional and lovely person who really knows the business. Two days of viewings and it was sold. Special thanks to Sarah, Emma, Ellie and others. What an amazing team!
ThumbelinaPM · 13 May 2026
★★★★★ 5/5
TrustpilotHighly Recommend!
Very pleased with the service provided by Andrew Craig in selling my home, from the initial valuation through to completion and hand over of keys. The agent Eryn was very professional and kept me well informed throughout the process, looking out for my interests in the viewings and sale negotiations. Thank you Eryn!
Andrew · 27 March 2025
Agent replied · 4 June 2026
Thank you for your wonderful feedback Andrew! We're delighted to hear Eryn provided professional, attentive service throughout your sale. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotAll staff especially Julie at the East…
All staff especially Julie at the East Boldon branch were extremely helpful and professional throughout our dealings. Julie in particular went above and beyond on many occasions to get our sale completed. Thank you for making an extremely stressful time more bearable. You are a star!
BS · 6 June 2025
Agent replied · 4 June 2026
Thank you for the wonderful feedback! We're so pleased to hear the team ,especially Julie, helped make a stressful time more manageable. She’ll be thrilled to know her efforts made such a difference. We really appreciate your kind words and wish you all the best in your new chapter!
★★★★★ 5/5
TrustpilotAgents were really Helpful and Proactive
Agents were really helpful and assisted in getting the whole process completed with out many issues. Really friendly and proactive.
Mr · 24 September 2026
★★★★★ 5/5
GoogleThank you Julie and Alex for the excellent service you have provided, on my latest property transaction. Andrew Craig are my go to agent for all my residential property transactions, and you have done a fantastic job yet again. Highly recommended. All the very best Darren.
Darren · 19 May 2025
Agent replied · 11 August 2025
Hi Darren, thank you for your continued trust and kind words! Julie, Alex, and the whole team are delighted to have supported you once again. We're proud to be your go-to agent and look forward to working with you on future property transactions.
★★★★★ 5/5
GoogleCame out quickly to value the house and it was up on the market very soon after. We sold the house within a week and Julie kept us informed throughout and helped us out when communication with the solicitor came to a standstill.
Billie · 19 April 2025
Agent replied · 11 August 2025
Thank you for your lovely review! We're so pleased to hear the process was quick and smooth for you. Julie was happy to help every step of the way, especially during those slower moments with solicitors. Congratulations on the sale, and we really appreciate your kind feedback!
★★★★★ 5/5
TrustpilotThank you Andrew Craig South Shields
Thank you Andrew Craig South Shields for all your help selling my house. My house was listed with another agent for nearly 6 months with no luck leaving me feeling stuck and desperate. Andrew Craig had my house listed by Friday and Sold STC by Monday, I wish I'd gone to them sooner. Kayley in particular was so helpful, nothing was too much to ask, communication was great and I felt supported through my first house sale. I would highly recommend, great experience.
Nikki · 18 May 2026
★★★★★ 5/5
TrustpilotHappily ensconced
From start to finish Erin & the team kept me updated & informed. I found the process of moving home very stressful but Erin was always happy to answer questions & offer advice, allaying any anxiety.
Clare · 20 June 2025
Agent replied · 4 June 2026
Thank you for your kind words Clare! We're so glad Erin and the team were able to support you through what can be a stressful time. It's great to hear she helped put your mind at ease and kept you well informed throughout. Wishing you all the best in your new home!
★★★★★ 5/5
TrustpilotOlivia was amazing with helping us get…
Olivia was amazing with helping us get our first home in Jarrow. She was quick to respond to emails and so efficient!!! Thank you so much. We absolutely appreciate you.
Obianuju · 27 May 2026
★★★★★ 5/5
TrustpilotExcellent experience selling our home…
Excellent experience selling our home with Andrew Craig Gosforth office. Their approach from start to finish was professional. We were delighted with the price we got for our property and felt it was marketed exceptionally well. The photographs and videos were of great quality, allowing any prospective buyer to see the house as it looks. The sale went smoothly and was completed quicker than expected. I would highly recommend this branch.
Julie · 30 June 2026
★★★★★ 5/5
GoogleWe had an amazing experience working with the Andrew Craig. Purchaseing a home while being in antoher country seemed daunting at first, but Julie and Alex made the entier process seamless and stress free. Communicative, friendly and …
V · 16 April 2025
Agent replied · 11 August 2025
Thank you so much for your wonderful feedback! We're so glad Julie and Alex could make your home-buying experience smooth and stress-free, even from abroad. It’s always our goal to keep things clear, friendly, and supportive, and we’re thrilled to hear you felt confident every step of the way.
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