Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am a first time buyer and cannot recommend this branch enough. From the moment we first enquired about viewings to the exchange they have supported us along every step and taken time to explain the process in a friendly manner. Chelsea McCabe, Martin English and Jack Lucas are a credit to the company. They were professional yet approachable, and went above and beyond to ensure we received bespoke support for our needs.
If you are a first time buyer, I would highly recommend using Snellers Twickenham!
Katy · 20 June 2023
Agent replied · 19 June 2024
Dear Katy, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe guys at Snellers are absolute hero's. They worked so so hard to help me sell my flat, a process which wasn't simple as the mortgage market all kicked off during the summer and we faced a few different challenges! The communication from the team was amazing and their service was first class. A special shout out must go to Chelsea, Martin and Phoebe, these three got me through it all with everything you'd expect from top top professionals. Thanks so much to everyone at Snellers, without a doubt the stand out estate agent in the area. If you need your place sold get on the phone to them, you won't regret it!!
Ryan · 20 June 2023
Agent replied · 19 June 2024
Dear Ryan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleMartin and Claudia at Snellers were lovely to deal with. They were honest and were always willing to help answer any questions I might have (there were a lot of them!) They kept me updated throughout the entire sale process which really helped to reassure me. Only getting 4 stars rather than 5 as they recommended the law firm that I used and they were terrible to work with. Snellers are very lucky to have such great people working for them!
Katie · 20 June 2023
Agent replied · 19 June 2024
Dear Katie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat job
Zara has been really helpful, very pleasant to deal with and has made this a smooth experience for us.
Subhash · 12 April 2024
Agent replied · 15 June 2024
Dear Subhash, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe had experienced really great service, the property management that we had, had been lovely and was always helpful with any problems and had gotten the job done as soon as possible, she was great with communicating back with us quickly with any queries we had or problems. She had also been really great and understanding when we had to move and offered any help if we had needed. Myself and my partner highly recommend this company.
Sophie · 24 August 2023
Agent replied · 19 June 2024
Dear Sophie, Thank you for taking the time to write a great 5* review. We are delighted to hear that you had a great experience. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe Snellers team have been professional, approachable and so friendly during our house sale. So refreshing to have such a pleasant experience! Priya and Stevie have been supportive, understanding and approachable. Really enjoy chatting to them and loved how Priya showed us houses - she really took care to understand each property and highlight features.
Susie · 29 October 2024
Agent replied · 28 December 2024
Dear Susie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
★★★★★ 5/5
GoogleThe process was smooth and professional throughout nothing was too much to ask. Special thanks to Charlie who handled the sale, he took all the stress off my shoulders and allowed the process to be as simple & enjoyable as possible. Will be using them again and recommending!
Alex · 20 June 2021
Agent replied · 19 June 2024
Dear Alex, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotMarcus has been a fantastic broker in…
Marcus has been a fantastic broker in securing a tenant for our buy to let property in St Margaret’s. He has been professional, personal and attentive to our needs and timelines. Would definitely recommend him in the pursuit of getting the job done!
Kerry · 8 April 2022
Agent replied · 15 June 2024
Dear Kerry, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe Snellers team have been professional, approachable and so friendly during our house sale. So refreshing to have such a pleasant experience! Priya and Stevie have been supportive, understanding and approachable. Really enjoy chatting to them and loved how Priya showed us houses - she really took care to understand each property and highlight features.
Susie · 26 October 2024
Agent replied · 9 November 2024
Dear Susie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
★★★★★ 5/5
GoogleAliyah at Snellers has been amazing during the purchase of my property. Very quick to respond to my queries, follow up with sellers, organise multiple viewings and anything else I needed. The rest of the team were great when I was passed on to them also.
Thank you! Will definitely go to Snellers if selling in the future as heard great things from this side also.
Amy · 20 April 2024
Agent replied · 19 June 2024
Dear Amy, We really appreciate you taking the time to leave such lovely comments about Aliyah. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAmazing experience finding a flat! From start to finish Joshua was helpful as ever, helping us find our flat! Amazing service and super friendly and easy! Thank you so much Joshua!
Josh · 20 June 2023
Agent replied · 19 June 2024
Dear Josh, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleProactive and efficient . Tamara was amazing at helping me especially with the final stages of my purchase .
Monique · 21 March 2024
Agent replied · 19 June 2024
Dear Monique, Thank you for your kind comments regarding Tamara and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleSnellers we're totally professional throughout. They our property portfolio together in record time, kept us fully up to date on all prospective viewings and client feedbacks and found us a perfect buyer in no time at all. We thoroughly recommend the Snellers sales team!
Jon and Sue.
Jon · 16 January 2026
★★★★★ 5/5
TrustpilotThank you Sophie Sheppard
Sophie Sheppard has recently taken over our property management and has been proactive in her approach providing great service. Thank you Sophie great job
Mark · 24 November 2023
Agent replied · 15 June 2024
Dear Mark, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sophie will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GooglePriya is nice and friendly. Kris is kind too. He came to valuation my property, helped me with some questions.
Mr · 20 February 2024
Agent replied · 19 June 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 4 star review. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleSnellers (Twickenham) have been brilliant, and Priya especially. Took care of me, my needs and desires with consideration and kindness ensuring the success of the purchase. Efficient, effective and reliable. Priya really helped to ensure I was buying the best property for me, and she and Tamara ensured a speedy and smooth purchase. Really pleased.
Philippa · 9 October 2024
Agent replied · 23 October 2024
Dear Philippa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
★★★★★ 5/5
TrustpilotThanks
Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble.
Best wishes for you and your team.
Jay · 9 July 2025
Agent replied · 23 December 2025
Dear Jay, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Priyanka
★★★★★ 5/5
TrustpilotHighly recommend
We managed to secure our letting in a week. The process was really smooth and Marcos was really helpful throughout the process. We couldn’t see the property in the first place however they happily managed to fix a viewing afterwards. Highly recommend!
Ema · 21 March 2022
Agent replied · 15 June 2024
Dear Ema, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional and efficient service
Snellers in Hampton Hill are like a breath of fresh air in this pessimistic time that we find ourselves living in.It has been a pleasant surprise how fast things have moved since our initial discussion and we have nothing but sincere appreciation for the professional service we are continuing to receive. I would not hesitate to recommend the services offered by Snellers and offer my own sincere gratitude and thanks. Well done!
Linda · 17 November 2023
Agent replied · 15 June 2024
Dear Linda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleCourtney Page is just BRILLIANT!! straight forward,no hassle,no hidden fees or anything else.Helpful and clear with the information that she gave us and also what she need it from us, I think this was the most stress free renting experience that I had I a really long time. Thank you so much ,Courtney.
Judit · 21 June 2019
Agent replied · 19 June 2024
Dear Judit, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have had a good experience so far from Snellers in Twickenham in the process of selling my flat. They managed to find a number of potential buyers very quickly which resulted in an offer. Priya helped me through the process and has been proactive on my behalf and pleasant to work with.
Nicole · 2 November 2024
Agent replied · 9 November 2024
Dear Nicole, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah
★★★★★ 5/5
GoogleKieron was very helpful and really made every effort to help us and guide us on our lettings
Mahan · 21 March 2024
Agent replied · 19 June 2024
Dear Mahan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI recently bought a property and had a brilliant experience. Charlie Greene was my contact and he was so great to deal with, always coming back to me quickly and updating me. I wish all estate agents were like this!
Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Lily · 20 June 2021
Agent replied · 19 June 2024
Dear Lily, We are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRecently registered with snellers, have been working closely with Charlie Greene. Very enjoyable young man who made my stressful housing situation just that little bit easier. He took me to all my viewings, always displayed himself in a professional manner and was a delight to work with.
Many thanks
Adam
Adam · 20 June 2020
Agent replied · 19 June 2024
Dear Adam, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
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