Trusted Agent profile · Twickenham
★★★★★
428 reviews across 2 platforms
127 St. Margarets Road, Twickenham, TW1 1RG
Part of John D Wood and Co Lettings, see every office.
John D Wood's office in Twickenham, at 127 St. Margarets Road, is rated 4.0 out of 5 across 428 reviews on two platforms, including 142 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. John D Wood and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.
The Trusted Agent 2026 results for John D Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
5/5
GoogleHave just moved into a property managed by John D Wood. Helpful and friendly throughout the process; hopefully will continue through my tenancy!
Thank you James for your glowing 5* review of our John D Wood & Co team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
5/5
GoogleHad a brilliant experience looking for a short term rental with Laura! Highly recommend
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleEfficient and with a sense of humor! My third property through the agency; great service!
Thank you for your great 5* review and comments!
5/5
GoogleExcellent service, highly recommended. I've been very happy with all aspects of the service I have received.
Thanks Matt for your 5* rating. Best wishes, Mark
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient. I’d recommend them highly.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
5/5
GoogleQuick and seamless turnaround with friendly and reliable team
Thanks Kirsty for your 5* review. Best wishes, Mark
5/5
GoogleExcellent service. Friendly and helpful staff.
Thanks for the amazing 5* review. Kind regards, Lucy
5/5
GoogleVery happy with the team and service
Thank you Sarah for your wonderful 5* review of the great service you received from our dedicated John D Wood & Co team. Kind regards, Emma.
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. John D Wood and Co Lettings won Trusted Agent in The Trusted Agent 2026 awards.
