5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.I’d recommend them highly.
Trusted Agent profile · Twickenham
John D Wood and Co Lettings Twickenham reviews
★★★★★
345 reviews across 2 platforms
127 St. Margarets Road, Twickenham, TW1 1RG
John D Wood and Co Lettings's office in Twickenham, at 127 St. Margarets Road, is rated 3.9 out of 5 across 345 reviews on two platforms, including 140 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
5/5
GoogleQuick and seamless turnaround with friendly and reliable team
Agent replied · 19 June 2024
Thanks Kirsty for your 5* review. Best wishes, Mark
5/5
GoogleExcellent service. Friendly and helpful staff.
Agent replied · 19 June 2024
Thanks for the amazing 5* review. Kind regards, Lucy
5/5
GoogleVery happy with the team and service
Agent replied · 19 June 2024
Thank you Sarah for your wonderful 5* review of the great service you received from our dedicated John D Wood & Co team. Kind regards, Emma.
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
5/5
TrustpilotDynamic
Dynamic, friendly & forward thinking agent - pleasure to work with
1/5
TrustpilotMisleading company
Misleading company! Be aware!
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John D Wood and Co Lettings Twickenham
Has John D Wood and Co Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: John D Wood and Co Lettings, Twickenham won Trusted Agent.
