Trusted Agent profile · Twickenham · Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,557 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,557

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

The team in twickenham were very helpful, switched on and knowledgable. Special mention to Lesley and Nathan for helping me buy our dream house. Would recommend them to any body!

Rajesh · 29 July 2019

Agent replied

Dear Rajesh, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Scarlet Dace helped us secure a new rental property in the area. Scarlet was excellent throughout the process with very prompt responses and was very accommodating with our special requests.

Elliot · 29 July 2019

Agent replied

Dear Elliot, We appreciate you taking the time to submit your review regarding the service you received from our Twickenham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I had a great experience with Dexters Twickenham. They really are different! Rhys and Amy have been great and exceeded, by far, any other agents I dealt with in my search. They actually listened and took onboard my criteria and used them to find properties of interest. I got a personal service which is so rare these days and the properties they found were all relevant, within budget and in the right area. You should be able to take this for granted, but many other agencies failed on that. I highly recommend Dexters Twickenham. They'll have your back (and their fees won't break the bank either)!

Dominika · 26 March 2018

Agent replied

Dear Dom, We are delighted to read that our Twickenham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Rented a 2 bed with Dexters Twickenham. The experience has been really good. Right from viewing, check in, stay and check out. During the stay, they used to come for regular checks of the property and also to understand if anything need to taken care of. Right from Harriet, Emily, Lorissa, Helen, Joanna- everyone has been very helpful during the entire process of letting. I highly recommend Dexters Twickenham as they have good options depending on your need, regular follow ups during stay and post check out help tenant to through the process.

Abhilash · 26 March 2018

Agent replied

Dear Abhilash, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Excellent service from everyone in the office. Dealt mainly with Rhys who was a pleasure to deal with. He had great knowledge of the area, (we are new to it), and was happy to help us with anything we needed. He dealt with things in a fast and timely manner and I would definitely recommend using Rhys to anyone in the future, plus my wife and I will be using him next time we need to. Overall Dexters were great with us and showed us a lot of properties without making us feel pressured into taking any of them.

Ben · 26 March 2018

Agent replied · 30 December 2023

Dear Ben, We are delighted to read that our Twickenham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Excellent experience with Dexters at Twickenham. Sonia expertly guided us from the very first phone call, carefully listening to all our requests (yes!) and making the whole process of renting our apartment quick and in line with our needs. We had restricted time constraints and could not imagine we would have been able to rent the apartment of our dreams in such an easy and enjoyable way. Most importantly, stress free! We could not praise the approach and competence we found here enough and would definitely recommend to anyone looking for a five star service.

A · 22 January 2018

Agent replied

Dear Giorgia and Luigi, Thank you very much for your lovely review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Excellent service from everyone in the office. Dealt mainly with Rhys who was a pleasure to deal with. He had great knowledge of the area, (we are new to it), and was happy to help us with anything we needed. He dealt with things in a fast and timely manner and I would definitely recommend using Rhys to anyone in the future, plus my wife and I will be using him next time we need to. Overall Dexters were great with us and showed us a lot of properties without making us feel pressured into taking any of them.

A · 22 January 2018

Agent replied

Dear Ben, We are delighted to read that our Twickenham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great services so far. Nitesh is very helpful! Thanks all your helps

Murat · 30 December 2022

Agent replied · 30 December 2023

Dear Murat, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Callum was excellent at keeping us up to date on latest developments.

James · 30 December 2022

Agent replied · 30 December 2023

Dear James,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Eloisa was delightful. She ensured everything was handled promptly with clear communication!

Naisha · 30 December 2022

Agent replied · 30 December 2023

Dear Naisha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sheikh and Charlotte in the property management team always provide a great service and are very friendly. Sheikh is always quick to sort out any issues I have and is always professional.

Naheed · 10 December 2017

Agent replied

Dear Naheed, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Alfie was great and answered all the questions we had!

Amy · 5 March 2023

Agent replied · 30 December 2023

Dear Amy, Thank you for taking the time to leave a lovely review regarding Alfie. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Beth and Harriet were great; enabled a stressful time a lot less stressful. Quick and all straight forward. Thank you!

Mark · 30 December 2021

Agent replied · 30 December 2023

Dear Mark, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Kris and his team at Dexters were exceptional - proactive, friendly and professional. Sale and purchase agreed within 2 weeks!

Mark · 30 December 2021

Agent replied · 30 December 2023

Dear Mark, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Excellent experience with Dexters at Twickenham. Sonia expertly guided us from the very first phone call, carefully listening to all our requests (yes!) and making the whole process of renting our apartment quick and in line with our needs. We had restricted time constraints and could not imagine we would have been able to rent the apartment of our dreams in such an easy and enjoyable way. Most importantly, stress free! We could not praise the approach and competence we found here enough and would definitely recommend to anyone looking for a five star service.

Giorgia · 26 August 2017

Agent replied · 30 December 2023

Dear Giorgia and Luigi, Thank you very much for your lovely review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Alfie at Dexters Twickenham helped me find a wonderful place and I only had to look for a few days! Quick and helpful service, which is particularly nice in the current competitive climate. Dexters also seemed to have the highest quality properties on offer. Searching for a new home is always a little stressful, but this was a relatively smooth and fast process.

Meredith · 25 August 2022

Agent replied · 30 December 2023

Dear Meredith, We are thrilled to hear that you are pleased with the service you have received from our Twickenham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very professional and punctual. I was helped by Taylor who was very professional, punctual and always responded to emails fast. Would highly recommend going with dexters.

Aleksandr · 3 October 2020

Agent replied

Dear Aleksandr, Thank you for taking the time in providing such lovely comments about Taylor in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

George Goodrich is very professional, he sent me some properties adapted to my needs. Efficient and responsive service. Very happy about his work!

Grazia · 11 June 2021

Agent replied

Dear Grazia, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

1/5

Google

Previously left a 5 star review as when I was working with Dexters as an incoming tenant they were amazing. Now as an outgoing tenant I have been left astounded by the lack of respect and communication during the viewing process.

Carina · 26 April 2024

Agent replied · 30 December 2023

Dear Carina, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A quick and smooth transition. From viewing to signed and paid in 24hrs and all referenced in 7 days. Thanks to Rhys & the team.

Priscilla · 30 December 2020

Agent replied · 30 December 2023

Dear LMMC LTD, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Marc and Rhys were so professional and polite throughout the whole process and always responded to my questions etc. Plus they found me a quality tenant for my apartment.

Simon · 4 September 2019

Agent replied

Dear Simon, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Excellent experience buying our property through Dexters. In particular Nathan and Lesley’s management of the process through to exchange was critical to keeping the process on track. Highly recommended.

Tom · 29 July 2019

Agent replied

Dear Tom, We appreciate you taking the time to submit your review regarding the service you received from our Twickenham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Leah was so helpful in helping us rent a new property. Communication was timely and helpful with Leah and her colleagues and we feel confident in renting through Dexter's.

Becky · 29 July 2019

Agent replied

Dear Becky, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I have had such a positive experience with Dexters Twickenham. During our rental search, they only sent over properties that fit our criteria. Once we found the perfect place, the process for completing the tenancy agreement was so smooth. We dealt mainly with Rob, who was always friendly and helpful. He gave us continuous updates and was happy to talk through any issue at length, no matter how small. I would highly recommend them!

Lucy · 25 August 2020

Agent replied

Dear Lucy, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.

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