Trusted Agent profile · Twickenham · Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,557 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,557

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

George has been great at this Twickenham Branch. Very personable and proactive. Highly recommend!

Amy · 30 December 2022

Agent replied · 30 December 2023

Dear Amy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Huge thank you to Nitesh and Alfie

Roxy · 2 August 2023

Agent replied · 30 December 2023

Dear Roxy, Thank you for taking the time to leave a google review regarding your experience with Nitesh and Alfie. Kind regards, Asma Chughtai, Customer Relations

5/5

Google

George was very professional and friendly.Nice conversation and explains.I hope he helps me find my new home .Thank you so much George

Jacek · 30 December 2021

Agent replied · 30 December 2023

Dear Jacek, It’s great to hear that you have had a brilliant experience with George in our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I recently got in touch with Dexters for my property search, being relatively new to the UK I was skeptical as I heard of a lot of scams that had taken place, most specifically when the person was totally clueless about the protocols to rent a property. That's where Charlotte Ambridge from Dexter's (Twickenham) got in touch with me. She managed to make me feel so comfortable and all of her property viewings were on the mark based on my requirements and budget. I am glad I managed to close the deal but I can guarantee you that without Charlotte's help I would have still been searching for a place to call a perfect home. This review doesn't do enough justice to Charlotte and I hope she gets the recognition she truly deserves, a total joy to deal with!!!

John-Paul · 26 March 2019

Agent replied · 30 December 2023

Dear John-Paul, Thank you for taking the time to write a review about the great service you received from our Twickenham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Awesome Service! My partner and I moved from Australia to the UK and had a short period of time to find a rental while we stayed in an AirBnB. We viewed 50+ places around the SW in ten days and were dead on our feet trying to find the right place for us which was quite stressful. Rhys from Dexters Twickenham gave us a call and was very understanding of our needs and time frame. Within a couple of days he had us in the right place, right location, right price and took all our stress away. Definitely recommend Dexters Twickenham. Great service, very understanding and made the process easy.

Angus · 26 March 2019

Agent replied

Dear Angus, We appreciate you taking the time to submit your review regarding the service you received from our Twickenham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I've been using Dexters services for the past 2 years and I simply cannot recommend them enough. Their services and customer service are beyond recognition through out all the process; from property search, signing the tenancy contract and after the tenancy. I want to thank Rhys Harries and George Goodrich for their help and great support!

Alvaro · 25 August 2021

5/5

Google

Very efficient, concise and supportive help from the staff (in particular Rob) at the Twickenham office. The rental process was swift and painless, made so by their efforts. Thank you Dexters!

Toryn · 4 September 2019

Agent replied

Dear Toryn, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I recently got in touch with Dexters for my property search, being relatively new to the UK I was skeptical as I heard of a lot of scams that had taken place, most specifically when the person was totally clueless about the protocols to rent a property. That's where Charlotte Ambridge from Dexter's (Twickenham) got in touch with me. She managed to make me feel so comfortable and all of her property viewings were on the mark based on my requirements and budget. I am glad I managed to close the deal but I can guarantee you that without Charlotte's help I would have still been searching for a place to call a perfect home. This review doesn't do enough justice to Charlotte and I hope she gets the recognition she truly deserves, a total joy to deal with!!!

A · 22 January 2019

Agent replied

Dear John-Paul, Thank you for taking the time to write a review about the great service you received from our Twickenham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I had a very positive experience at Dexter Twickenham. This was due to Peter , he was very helpful and enthusiastic. He understood what I was looking for and was quick to answer any questions I had. His positive attitude and easy to speak to personality made me feel comfortable. I appreciate everything he helped me out with. I would recommend the team at dexters twickenham to anyone.

Dhru · 25 March 2022

Agent replied · 30 December 2023

Dear Dhru, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

We bought our new house through Dexters and I can honestly say that nothing was too much trouble! Lesley Alford and Nathan Winters were great to deal with and extremely helpful.

Laura · 29 July 2019

Agent replied

Dear Laura, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Leah at Dexters Twickenham was fantastic! You was very diligent in understanding our needs in a home and went the extra mile to find us our perfect place to call home

Emma · 29 July 2019

Agent replied

Dear Emma, We are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Taylor was very helpful and professional. He presented us with a beautiful property, was curteous and prepared to go the extra mile to assist wherever possible.

Brett · 16 February 2021

Agent replied

Dear Brett. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Scarlet has been great with finding tenants for our rental property. We had marketed with another local agency and they didn't do very much after a number of weeks on a sole agency arrangement. Scarlet found tenants for us within two weeks and has been super efficient with handling all the arrangements. I have no hesitation in recommending Scarlet and Dexters.

Sanjay · 25 March 2020

5/5

Google

I can't tell you how happy i've been with Dexters. I was quite worried going into buying my first house with my partner as i had heard some bad stories (about other estate agents) but everyone at Dexters was incredible ... specifically Chris! He made myself and my partner feel extremely at ease and was with us every step of the way. He was wildly helpful and i would recommend him and Dexters to everyone i know.

Sophie · 25 March 2020

Agent replied

Dear Sophie, Thank you for taking the time to write a review about the great service you received from our Twickenham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

4/5

Google

Thank you Eloisa for all your support during the search and documentation process

Shana · 30 December 2022

Agent replied · 30 December 2023

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Taylor was fantastic, the whole process was smooth for us. Two thumbs up!

Pradyot · 30 December 2022

Agent replied · 30 December 2023

Dear Pradyot, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Emily was friendly, helpful, courteous and knowledgeable in showing us property in Twickenham

Contract · 30 December 2022

Agent replied · 30 December 2023

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Eloisa has been very helpful with our property search, will definitely recommend! :)

Wai · 30 December 2022

Agent replied · 30 December 2023

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Super thankful to Alfie, for being authentic, professional and having such great communication from the start and throughout my journey to finding a flat! Really appreciate all the time you have invested in getting to know us and what we like so that you could find the perfect property! 5⭐️ can’t wait to move in!

Ellie · 3 July 2023

Agent replied · 30 December 2023

Dear Ellie, Thank you for taking the time to leave a wonderful 5 star Google review. Alfie will be thrilled to read your kind comments. We wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank you to Rhys for all his help in finding a rental. Everything has gone very smoothly. Thanks again 👍🏻 …

Arlene · 30 December 2021

Agent replied

Dear Arlene, Thank you for your kind words regarding Rhys in our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Thanks to the Dexter's team (Harriet and George), we managed to let a property in 3 weeks from appointing them as letting agent to the tenants occupying the premises - super-fast given the works and logistics that were required. The team worked tirelessly to accomplish everything in a very short time window - we wouldn't have achieved it without their patience and persistence. Good job, well done, thank you.PositiveResponsiveness, Quality, Professionalism

Phil · 25 August 2021

Agent replied

Dear Phil, Thanks for the great five star review regarding our Twickenham office. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Harriet Fox did a great job renting out my property during a difficult time. As it was my first time as a landlord, I had lots of questions and she was always happy to help. Despite my worries, she was able to rent out the flat within weeks of my first contact with her. It's now being managed by Charlotte and Delphine who have been easy to speak to and quick to respond.

Charlie · 25 March 2021

Agent replied

Dear Charlie, Thank you for taking the time in providing such lovely comments about Harriet in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Very professional and punctual. I was helped by Taylor who was very professional, punctual and always responded to emails fast. Would highly recommend going with dexters.

Alex · 30 December 2020

Agent replied · 30 December 2023

Dear Aleksandr, Thank you for taking the time in providing such lovely comments about Taylor in our Twickenham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Very good experience with dexters. The help received by Ellie was very efficient and made a potential stressful time incredibly stress free. Could not recommend enough. Thank you for everything.

Joshua · 29 July 2019

Agent replied

Dear Joshua, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.

What do you need help with?

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