Trusted Agent profile · Twickenham · Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,557 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,557

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Taylor is a great person. He helps us for all the process to rent a house in Twickenham

TUBA · 30 December 2021

Agent replied · 30 December 2023

Dear Tuba, thank you for your 5* review regarding Taylor in our Twickenham office. We are delighted to read about your great experience and hope we can assist you again. Kind Regards Asma Chughtai Customer Relations Team

5/5

Google

Beth was a great help, and understood our situation being new to the UK. Great service all round.

David · 30 December 2021

Agent replied · 30 December 2023

Dear David, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

The team at Dexters Twickenham brunch were great. I had the pleasure of being helped and supported by Kris and Nina, during the search for our first property to buy. They were very respectful, professional and certainly passionate about the work they do. I was really happy about their service. With my husband we felt in very good and safe hands!

Mariarosaria · 25 August 2022

Agent replied · 30 December 2023

Dear Mariarosaria, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Great service received.Thanks to Taylor for being so accomodating with us in finding our rental .Efficient and responsive to all our questions. Recommended .

Katherine · 24 September 2020

Agent replied

Dear Katherine, Thank you for your great review regarding our Twickenham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We had a great experience renting a property with Dexters. Scarlet was very helpful, honest and professional and made the process as quick and easy as possible.

Georgia · 4 September 2019

Agent replied

Dear Georgia, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters estate agency has been amazing, all staff are great, very polite.Very pleased with their service. Thanks to Leah in particular for delivering a great service.

A · 22 January 2020

Agent replied

Dear Monique, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Peter Harrison-Holt had my place sold in under two working days! I could`nt be more impressed by Peter Harrison-Holt. ... Peter Harrison-Holt appears to have almost mystical powers of negotiation. ... If I were a director of Dexters, then I should feel obliged to make Peter Harrison-Holt a fellow director at the very earliest opportunity.

Simon · 25 March 2023

Agent replied · 30 December 2023

Dear Simon, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters estate agency has been amazing, all staff are great, very polite.Very pleased with their service. Thanks to Leah in particular for delivering a great service.

Monique · 31 December 2019

Agent replied · 30 December 2023

Dear Monique, Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to … More

5/5

Google

Sheikh Mohsin has been an amazing property manager, he always keeps me updated and is very reliable, I would highly recommend using Dexters to manage a property.

Abrar · 29 July 2019

Agent replied

Dear Abrar, We are delighted to read that our Twickenham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dexter's Twickenham have been great. Prompt, professional, and deliver. Thanks to all the staff, plus a big thanks to Harriet and Rob for their excellent property management.

Drew · 29 July 2019

Agent replied

Dear Drew, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

4/5

Google

My friend and I have had a very positive experience dealing with Dexters. We viewed quite a few properties with them and found them always to be upfront and honest as well as informative, punctual and reliable. We have dealt mostly with Rob Curtis who has been great to deal with, managed to find us a great property and arrange very short notice viewings for us. All in all, a brilliant experience.

Katharine · 25 August 2020

Agent replied

Dear Katharine, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters very easy to deal with. Taylor was brilliant.

Samuel · 30 December 2022

Agent replied · 30 December 2023

Dear Samuel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We were super delighted to work with Dexters and personally with Taylor. He has provided us a lot of useful information which was crucial to get to know the market and local practices and his knowledge of all properties was extremely deep and wide. Highly recommend to partner with this team for your rental search!

Igor · 5 March 2023

Agent replied · 30 December 2023

Dear Igor, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters were brilliant throughout the whole rental process. Both Harriet and Rhys were extremely competent and professional. I wouldn’t hesitate to use them again.

Alex · 6 July 2020

Agent replied

Dear Alex, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We have just purchased a property from Dexters, very happy with all our dealings with Annie and Ian, I would recommend them to any vendor or purchaser

Robin · 3 November 2024

Agent replied · 10 November 2024

Dear Robin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Recently sold my house with the help of Dexters in Twickenham and had an overwhelmingly positive experience. Our sale process went through some ups and downs for a range of reasons but we had excellent support from Claire and others in the branch throughout, and when they found us the right buyer, they fought hard to get the best price for us and managed the process carefully. Recommended.

Aaron · 23 June 2021

Agent replied

Dear Aaron, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Super easy process for me and my partner to secure a flat. Swift responses and updates from Alfie who was very helpful through everything and made it as painless as it could be. Would recommend if you are looking for a place in the area!

Stephan · 30 November 2023

Agent replied · 30 December 2023

Dear Stephan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters Twickenham have been really great to us in our search for a new apartment and all of the administration that comes with a new tenancy. Our agent, Rhys Davies, was always responsive, friendly and made the process extremely easy for us. I would highly recommend seraching through this branch and company if you are looking into the area.PositiveResponsiveness, Professionalism

Chris · 25 August 2022

Agent replied · 30 December 2023

Dear Chris, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Absolutely fantastic, our property manager Joanna Dear has been amazing and has supported us throughout the last 9 months with any queries or problems without delay.

Rania · 29 July 2019

Agent replied

Dear Rania, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Taylor was really helpful and keen to find correct answers for our questions on time related to property. It was really appreciated.

Bilgehan · 2 December 2020

Agent replied

Dear Bilgehan, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Charlie was very helpful. He took his time to go through all rent details and to answer on all my questions.

Elena · 11 February 2021

Agent replied

Dear Elena, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Looking for a new flat to rent in Twickenham, I came across Dexters. Rob Curtis contacted me within minutes after sending an enquiry, and then we arranged a couple of viewings for the next day. Within a week I had secured a nice place. He and his team are very professional, friendly and attentive. I could never imagine myself leaving a 5-star review for a real estate agency. Definitely recommended to anyone.

Vasiliskrin · 25 March 2020

Agent replied

Dear Vasiliskrin, Having read your review, we would like thank you for your feedback about our Twickenham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

1/5

Google

It is the 4th time they are saying the house is not available anymore. Whenever we call and ask a viewing , they always give some excuses. I’m sure they are advertising dummy properties.

O · 25 June 2024

Agent replied · 24 August 2024

Dear o. g., I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Google

I had a great experience with Armando from Dexters. He helped me to find a flat in a best locality in a short time and gave good suggestions. Thanks for everything. I will definitely suggest my friends. Thanks ☺️

Ayesha · 21 March 2024

Agent replied · 24 August 2024

Dear Ayesha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.

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