Trusted Agent profile · Tunbridge Wells
★★★★★
205 reviews across 1 platform
18 High Street, Tunbridge Wells, TN1 1UX
LSL Land and New Homes's office in Tunbridge Wells, at 18 High Street, is rated 4.8 out of 5 across 205 reviews on 1 platform, including 205 Google reviews rated 4.8.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleOur house viewing was conducted by Adam who was very efficient, professional and knowledgeable on the area of interest to us. Overall, we got a good impression from Your Move in Tunbridge Wells.
Thank you for your review Joelle! I am delighted that you have been happy with the service that Adam provided you. If there is ever anything that we can help you with in the future, please get in touch. Katy Jewell
5/5
GoogleHad a good experience with Adam from the Tunbridge Wells branch. His communication is exceptional. Teamed with a friendly, laidback approach.
Hello, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team
5/5
GoogleI would thoroughly recommend Your Move. I dealt with the Assistant Manager; Katy Jewell who was very thorough with the Covid precautions, sensible throughout and talked me through everything i needed to know which made the whole thing completely stress free. She always put in full effort, would immediately deal with any issue and I had a great rapport with her.PositiveResponsiveness, Professionalism
Dear Jason, thank you for your 5 star review. I am so pleased you have been happy with the care and advice given to you by Katy.
5/5
GoogleMy partner and I have now officially moved out together! It is thanks to the Your Move branch in Tunbridge Wells specifically Gabriela, Lisa and Alex who have provided an excellent service and really went above and beyond for us. 10/10 :)
Dear Charlie, Thank you so much for the review! We know that you will both be amazingly happy in your new home and we wish you all the best for the future. Best wishes, Lisa Mires, Brancj Lettings Manager.
5/5
GoogleGreat service 👌🏻 …
5/5
GoogleIt was a pleasure working with Gabriella. She was so helpful, patient and proactive with supporting a client I was working with. Couldn't recommend her enough! Thank you for all your help!
Hi Iona, Thank you very much for the review. We are happy that we could assist you with the client and look forward to working with you on many more. All the best. Your Move Lettings.
5/5
GoogleKaty and Lauren have been amazing with the help they've given us. Super helpful and insightful on every step of the journey of buying our first home.
Thank you so much Val for your kind review! Katy Jewell
5/5
GoogleGabriela helped me with my first rental property and she was so helpful and lovely. Can’t thank you enough for making the whole process so quick and easy.
Thank you so much for the lovely review! I am so glad you are pleased with our service. Gabriela.
4/5
GoogleProfessional approach, good valuation, viewings well conducted by agent. Good communication regarding offers. Slightly less proactive follow up during conveyancing.
Thank you for your review Mike, we really appreciate your feedback. There is a lot of work going on between agents and solicitors in the background to get this through in 10 weeks. We are grateful for your comments and wish you all the best in the future. Katy Jewell
5/5
GoogleHii . Our experience is very good and their team is really helpful.
Hello Aneri, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team
5/5
GoogleI've never reviewed an estate agent in the past but Sophie has broken the mould. She is both professional and approachable. Following up quickly on any queries, making the process run smoothly. Thank you so much!
Dear Lucy, thank you for your kind review, we are always delighted to hear positive feedback about our team and look forward to working with you throughout the process. Best wishes from Tracey and all the team at Your Move.
5/5
GoogleJust let a house through them. Excellent customer service. Hannah the letting agent had great attention to detail, followed up on everything and great at communicating back to me. The whole team are very professional and on the ball. Very painless experience and a tenant was found quickly. Highly recommended and I shall certainly use them again. Thanks!
Dear Terry, thank you so much and I am pleased that you continue to receive an excellent service from our lettings team.
5/5
GoogleThe staff were professional and friendly. As a first time buyer I appreciated their help with all the things I didn’t know.
It has been a pleasure helping you Gavin, thank you so much for your lovely review! Katy Jewell
5/5
GoogleBy far this has been the most professional and helpful agency I’ve been through in Tunbridge Wells. The process has been smooth, pleasant, and informative. … More
5/5
GoogleThey are very professional,polite,ready to help and not biased in their dealings with client. Will recommend them any day any time. Thanks to the team
Thank you for your review! We are delighted that you are happy with our service. It has been a pleasure helping you find a rental property!
5/5
GoogleNice, friendly, competent service. Thank you! 👍 …
Hello Christopher, Thank you for your kind review, we are always delighted to hear positive feedback about our Lettings team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team
5/5
GoogleI recently met Adam for a viewing, he was thoroughly impressed by professionalism and transparency. He provided clear communication, efficient service, and a customer-centric approach, making the entire process smooth and stress-free. Your moves commitment to quality and ongoing support truly sets them apart. Highly recommended!
5/5
GoogleFriendly, upfront, helpful and professional - what more could you want from an estate agents? Katy & Shane were absolute superstars, plus they got us an offer for the full asking price within days. We highly recommend.
5/5
GoogleI met with Emily yesterday to view Western Road she was lovely and very professional and has arranged a second viewing for my husband to also attend at a time that suits us so our needs have been met efficiently.
5/5
GoogleExcellent professional and helpful service. Akways in touch informing of progress. Adam and Alex both excellent
3/5
GoogleKaty is fantastic and ensured the purchase of my first home ran smoothly. However, I wrote to the yourmove board to express my disappointment and concern for the legal team they recommended, but never received an acknowledgment.
5/5
GoogleWe have been very impressed with Your Move in Tunbridge Wells! They have been very professional throughout our purchase journey, always polite and helpful.Tracey and Katy Cruickshank have especially gone out of their way to make sure things went as smoothly as possible!PositiveResponsiveness, Professionalism
Thank you very much for your 5 star review. Always pleases us to hear we have made what can be a very stressful time less so. Your feedback is much appreciated and wish you every happiness in your new home. Kind regards, Tracey and all the team at Your Move.
5/5
GoogleVery helpful with our new tenant
Hello Lex, Thank you for your kind review, we are always delighted to hear positive feedback about our team. We look forward to helping you find many more great tenants in the future. Kind regards, Tunbridge Wells Lettings Team
5/5
GoogleVery helpful staff and kind helped us move even with a few problems along the way
Thank you so much for your review Ben! We can't wait to see your property once you have renovated - please keep us updated! Wishing you all the best, Katy & Lauren
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