Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had an exceptional experience working with Adam Pearce.
We viewed several properties with different agencies during our search, and Adam immediately stood out.
He was proactive, consistently communicative, and incredibly pleasant to deal with.
What really set him apart was his transparency.
We were clear that we wouldn’t be making a decision before Tuesday as we had other viewings lined up, and Adam completely respected that.
Instead of applying pressure, he kept us updated and even called to update us on availability while waiting for our decision.
That level of honesty and professionalism genuinely influenced our choice.
Throughout the process, Adam didn’t just provide updates, he clearly explained next steps, timelines, and expectations, which made everything feel structured and secure. He made the referencing process feel straightforward and stress-free, and we felt confident in both him and the landlord.
In a competitive rental market, it’s rare to find someone who is calm, genuine, and truly professional rather than sales-driven. We would recommend Adam and your move without hesitation.
Mor · 17 February 2026
Agent replied · 17 April 2026
Hello Mor, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoy your new home! Your Move Lettings Team
★★★★★ 5/5
GoogleI cant recommend You Move Tunbridge Wells highly enough .
We sold in a very difficult market and the whole team were excellent from start to finish. A special mention to Emily, Kathy and Lauren , they were professional, proactive supportive and kept us informed . Nothing was too much trouble . Thanks to their hard work and expertise, we achieved a successful sale despite an challenging market .
Gertie · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for your lovely review Gertie! We hope you are incredibly happy in your new home, it was a pleasure helping you! Katy Jewell
★★★★★ 5/5
GoogleI honestly can’t thank the team at Your Move enough.
As a first time buyer on my own, I had no idea where to start. I spoke to multiple estate agents, but none compared to Katy and Emily. From the very first phone call to arrange viewings through to finding my perfect home, they were incredible every step of the way.
They guided me through the entire process; explaining how everything worked, supporting with negotiations, arranging financial advice through their in house experts, helping with insurances, appointing solicitors, and everything in between.
No matter what challenges came up, Katy and Emily were always just a phone call or email away. Nothing was ever too much trouble, whether I needed advice, reassurance, or even just someone to vent to, they were always there.
I can honestly say that without them, this purchase would never have been possible.
If you’re looking to buy or sell, I couldn’t recommend Your Move highly enough! They truly stand out from any other agent I’ve dealt with.
Thank you so much, Katy and Emily :)
Jack · 11 April 2026
★★★★★ 5/5
GoogleI cannot thank Katy Jewell at Your Move Tunbridge Wells enough for her efforts during my flat sale. From start to finish she was proactive, keep me updated constantly and extremely supportive. She really drove this sale through and at times, I wasn’t sure it would ever reach the finish line. We had lots of delays from solicitors and also a lack of communication from them and Katy went over and above to compensate for the other parties involved and got to the bottom of any issues quickly. Lauren was also a delight to work with. In fact, it was a pleasure to deal with anyone at Your Move, they’re an efficient team who care. Thoroughly recommend them as a selling agent.
Sheila · 22 May 2025
Agent replied · 13 June 2025
Thank you so much for your lovely review Sheila, it has been an absolute pleasure helping you and I am delighted that we got there! Wishing you all the best in the future, and if I can ever help you again you know where I am. Katy Jewell.
★★★★★ 5/5
GoogleThe service was excellent and the whole process was smooth, quick and completely stressfree.
I really want to thank Adam Pearce and Amy for their support. They understand the needs and situation of each client. And I believe, that made the difference from other agency.
Sourav · 3 April 2026
Agent replied · 17 April 2026
Hello Sourav, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoy your new home! Your Move Lettings Team
★★★★★ 5/5
GoogleWe sold our house through Your Move, Tunbridge Wells and were very happy with their service. Guy initially came to see us and did a fantastic job of creating a video of our house and local area including drone footage. The stills were great too. The rest of the team including Katy, Lauren and Emily were all very professional and friendly at all times with Katy seeing the sale through to the end. Thank you very much and I definitely recommend these agents in Tunbridge Wells.
Laetitia · 11 April 2025
Agent replied · 25 April 2025
Thank you so much for your wonderful review Laetitia! It was a pleasure helping you, I hope you and your family are really happy in your new home.
Katy Jewell.
★★★★★ 5/5
GoogleAdam has been absolutely brilliant! He showed us around some excellent apartments and in the first day we had found the property for us. Adam communicated clearly and concisely and helped us secure our perfect next home! Thanks so much and we appreciate all the help we’ve received so far! It’s a very smooth process!
Callum · 17 December 2025
Agent replied · 17 April 2026
Hello Callum, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoy your new home! Your Move Lettings Team.
★★★★★ 5/5
GoogleWe have had amazing service and help from Katie and her team. Katie really helped to pull the whole chain together and without this the process would have taken so much longer. Thank you and we will definitely be recommending Your Move Tunbridge Wells branch to our family and friends.
Mandy · 17 December 2025
Agent replied · 17 April 2026
Thank you so much for your lovely review Mandy! We hope you are incredibly happy in your new home, it was a pleasure helping you! Katy Jewell
★★★★★ 5/5
GoogleA big thank you to everyone at YourMove! Katy and Lauren have been outstanding throughout the process of selling my house.
My property was marketed extremely well, and Lauren was excellent at conducting viewings and getting buyers to make offers. Katy worked non-stop managing solicitors, my buyer and the rest of the chain.
The communication from YourMove was great. Katy & Lauren would answer my call almost any time or call me right back. They genuinely wanted me to get the best sale price, and I wasn’t pressured to lower my price to speed things up.
I also went with YourMove’s affiliated solicitors, Premier Property Lawyers. Preemesh was my solicitor, and I found him very responsive and quick to move things along.
My partner is now planning to let her flat out with YourMove, and we are confident that we are in safe hands 😊
Edward · 5 December 2024
Agent replied · 25 December 2024
Thank you so much for your lovely review Ed! It has been an absolute pleasure helping you sell your property. We are delighted that you are now in your dream home! Wishing you both all the best in the future, and we look forward to helping your partner! Katy & Lauren
★★★★★ 5/5
GoogleWe had a truly wonderful experience working with Adam Pearce and Amy Ley. From start to finish, they were both incredibly supportive, professional, and genuinely caring.
Finding the right tenant for our cottage felt effortless thanks to their expertise and dedication. They guided us through every step of the process with clarity and reassurance, making everything feel smooth and stress-free. Their communication was excellent throughout, always keeping us informed and confident in each decision.
What stood out most was their warm and approachable manner, they made us feel completely at ease and went above and beyond to ensure everything was handled perfectly.
We’re so grateful for their help and wouldn’t hesitate to recommend them to anyone looking for a reliable and thoughtful team. Thank you both for making the whole experience such a positive one.
Suzanne · 3 April 2026
Agent replied · 17 April 2026
Thank you so much for your wonderful review Suzanne! It was a pleasure helping you and finding you a lovely tenant!
Your Move Lettings Team.
★★★★★ 5/5
GoogleFirst of all I would like to praise Your Move on responsiveness in timely manner. So easy to get hold of and the exchange of communication is very smooth. Gabriela was exceptional in the proses of arranging the viewing. I was shown around by Adam who was very professional and punctual. He not only provided information about the place but was very well prepared to answer any of my queries. The best experience I have had so far as a tenant looking for prospective apartment to rent. It's very reassuring knowing one will have committed and supportive team overseeing the tenancy.
Sylwia · 9 October 2024
Agent replied · 23 October 2024
Hello Sylwia,
Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future.
Kind regards,
Your Move Lettings Team
★★★★★ 5/5
GoogleCan’t speak highly enough of the service provided by Katy and Lauren on the sale of my flat. Both were extremely helpful and responsive throughout, guiding us through the process from start to finish. Katy also dealt with hopeless conveyancers throughout and kept stress to a minimum when it could have been a nightmare. Thanks both!!
(This review doesn’t extend to Premier Property Lawyers, who were the recommended conveyancer on our sale and were awful!)
Joe · 20 December 2024
Agent replied · 25 December 2024
Thank you so much for your review Joe, it has been a pleasure helping you! We hope you are really happy in your new home! Best Wishes - Katy & Lauren
★★★★★ 5/5
GoogleI just would like to share my experience as a viewer of a properly advertised with YourMove. If you have a property to sell you may like to consider instructing them. Emily Smith arranged my viewing and was very accommodating when I phoned back the next day to change to a different day which she accommodated, Emily was polite and I could tell she was as interested as I was about the viewing - on behalf of the seller. A welcoming email was received to confirm the viewing info etc. I was greeted by Adam Pearce whom I found to be a polite and courteous young man from start to finish, he was knowledgable on the questions I asked and offered information, he also asked if I would like to also view again just to take it all in. A real delight with having a nice friendly and cheerful demeanour. It really put me at ease. :)
Tracy · 25 July 2024
Agent replied · 24 August 2024
Thank you so much for your wonderful review on your experience with Adam and Emily!
★★★★★ 5/5
GoogleRecently sold my property through the team at Your Move, second property I had sold through them. The service was again exceptional. The whole process from appraisal to sale was smooth and professional. When Katy came round to take photos she made sure that Lauren, the lead for our sale, was with her and up to speed with the particulars to ensure they hit the ground running. The confidence I had in the team following that visit was sky high and that was swiftly followed by many viewings in a short space of time which lead to the sale in a much shorter time than expected. The feedback after each viewing was really useful and, along with the general weekly updates, kept me informed and reinforced my trust in the team. I couldn’t have asked for a better service and will be sure to returning for a third time should the time come! Many thanks to Katy and the team for a great service!
James · 25 July 2024
Agent replied · 24 August 2024
Thank you so much for your feedback James! We have loved helping find you a buyer for your beautiful home! Katy & Lauren
★★★★★ 5/5
GoogleYour Move Estate Agents in Tunbridge Wells and their great team Lauren Clarke and Katy Jewell are fantastic!!! They made the buying process so easy and helped us understand what was happening every step of the way.
Throughout our buying process the first home for our son, Lauren Clarke was incredibly communicative. She promptly answered calls and emails, keeping us informed about every development.
Everyone knows that buying process can be stressful enough. That’s why we are so thankful that Lauren Clarke & Katy Jewell were extremely professional.
Mariia · 25 July 2024
Agent replied · 24 August 2024
Thank you so much Mariia! We hope that your son makes many happy memories in his new home! If there is ever anything further that we can help you with, please do let us know! Katy Jewell
★★★★★ 5/5
GoogleRecently signed a contract for our first lease. The experience was only positive with lots of support from the team and updates where needed. From showing us round the property to sorting all the fine print, we were very pleased with the service and the help provided by the team, in particular Adam.
Jordan · 22 July 2025
Agent replied · 26 August 2025
Hello Jordan, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoying your new home! Your Move Lettings Team.
★★★★★ 5/5
GoogleI was lucky enough to have support from both Katy and Lauren from Your Move with the sale of my house and the support with buying my flat through them ! Both always on hand to answers my emails and calls no matter what day of the week. Lauren was one of the first to visit to my property and I knew it was in safe hands. She then continued to represent my property by showing families around and has always been on hand right up to me moving in - she has always been professional and welcoming. I would recommend using Your Move in Tunbridge Wells.
Kerry · 25 June 2024
Agent replied · 24 August 2024
Thank you so much for your lovely review Kerry! We wish you all the best in the future and if there is ever anything that we can help you with in the future please do let us know! Katy & Lauren
★★★★★ 1/5
GoogleThey'll start you off with a high price for your property to pull you in. After 2 weeks they dropped the price and started giving offers of 250k.
They also said spending money on the property wouldn't make any difference. £3200 was spent on the property and after a short period a price of 315k was settled and the place sold with a different agent.
They didn't seem to care about the business!
Rob · 17 March 2026
Agent replied · 17 April 2026
Hi Rob, I have looked on our database and can't see that we have dealt with you. Please call me on 01892 520378 to discuss further. Kind Regards Katy Jewell.
★★★★★ 5/5
GoogleReally pleased with Your Move, Tunbridge Wells branch. They were always available. They let us revisit the house a number of times during the purchase. When required they really got the process moving which was handy because we had some outside pressures to complete by a certain time. Thank you Lauren and Katy and all the YM team. We'll definitely use you guys again when we move, which I hope isn't for a very long time as we love our new house so much.
Paul · 26 May 2024
Agent replied · 24 August 2024
Thank you so much for your wonderful review Paul! We are delighted that you are loving your new home, we hope that you and your family make many happy memories there. Wishing you all of the best in the future - Katy & Lauren
★★★★★ 5/5
GoogleOur experience with Your Move has been exceptional. Communication with the team has always been very easy and they have always been understanding of what we were looking for.
I would like to highlight Adam and Gabriela, who have a very professional and pleasant attitude. They were always available and very well prepared to answer all our questions.
We would definitely recommend this agency! So far, nothing to complain about.
Filipa · 23 October 2024
Agent replied · 9 November 2024
Hello Filipa,
Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future.
Kind regards,
Your Move Lettings Team
★★★★★ 5/5
GoogleAdam has been absolutely outstanding! The level of service I’ve received has been nothing short of exceptional. He went far above and beyond to help me rent out my flat, and “beyond the call of duty” doesn’t even begin to cover it. Thanks … More
Popy · 8 August 2025
Agent replied · 26 August 2025
Thank you so much for your wonderful review Popy! It was a pleasure helping you and finding you a lovely tenant!
Your Move Lettings Team.
★★★★★ 5/5
GoogleHave been renting with Your Move TW for more than a year now and have only amazing things to say. Special mention to Gabriella from the lettings team who came out of the way to help when the door knob broke to make sure I was okay.
Checked out almost 7 properties with Lauren from the selling team was so kind and she explained and showed around the property with such amazing professionalism, telling the pros and cons and how the market is currently. Best team
Silas · 26 February 2024
Agent replied · 24 August 2024
Hi Silas, Thank you so much for your review! You have been an amazing tenant and we hope that we can continue to assist you and find the perfect new home for you. Kind Regards, Alex - Lettings Manager
★★★★★ 5/5
GoogleWe wanted to thank Katy for her tireless efforts with all the chasing of solicitors and progressing our sale. You really made it happen and kept our sanity during a long drawn out, prolonged process. Case progression is such an important part of the sale/purchase process and we are extremely grateful to Katy for her relentless chasing and regular updates. Thank you!! ⭐️⭐️⭐️⭐️⭐️
Daniel · 10 November 2024
Agent replied · 10 December 2024
Thank you so much Dan, I really appreciate your feedback. I am delighted that we were able to push this through for you! If there is every anything that we can help you with in the future, you know where we are! Wishing you both all the best, Katy Jewell
★★★★★ 5/5
GoogleAmy and Adam were outstanding- highly professional, responsive, and efficient in helping us rent the house. The service was excellent from start to finish.
Hope · 17 January 2026
Agent replied · 17 April 2026
Thank you so much for your wonderful review Hope! It was a pleasure helping you and finding you a lovely tenant!
Your Move Lettings Team.
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