Trusted Agent profile · Tunbridge Wells
★★★★★
1,789 reviews across 2 platforms
5 Vale Road, Tunbridge Wells, TN1 1BS, TN1 1BS
Connells's office in Tunbridge Wells, at 5 Vale Road, is rated 2.2 out of 5 across 1,789 reviews on two platforms, including 143 Google reviews rated 4.6.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
1/5
TrustpilotDo not trust this agency
Do not trust this agency. RUDE STAFF. problems with any possible service. They don't care at all about tenants. When you trying to arrange check out,they will definitely play with you.and you can forget about deposit back. Nightmare agency
1/5
TrustpilotOne star
One star .....
1/5
Trustpilotutterly rubbish
utterly rubbish. charged £600 in total for the service and didn't bother to do the important task of submitting my mortgage application. Ignored requests from solicitors and the advisor still hasn't even acknowledged he failed to do his job.
1/5
TrustpilotBest Avoided
Connells are very very poor on integrity. They will tell you anything and everything that comes to their tongue to sign you up and then not walk the talk. I should have checked the reviews before entertaining them.
1/5
TrustpilotBasically glorified rental scammers
Attempting to keep tenancy deposit despite multiple requests to reimburse.Attempted to charge admin fees to continue out tenancy when we moved to a 6 month rolling contract
5/5
TrustpilotReview Connells Watford
Great service secured a Tennant within Days really professional people in Watford office and they are providing full management service that gives me peace of mind that my Property will be looked after
5/5
GoogleHannah from the Tunbridge Wells branch was absolutely fantastic, I would highly recommend her service, and will be using Connells Tunbridge Wells again in future.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotShambles
Shambles. Which sums up much of this country. Here's the latest: customer service number on their website, that just rings and rings with noone picking up. Laugh out loud. Dark times.
2/5
TrustpilotI have encountered better customer …
I have encountered better customer service from people working on checkouts .These characters will twist their encounters with you to suit their agenda often denying what they have said.And I had thought used car dealers were dodgy.
1/5
TrustpilotOne * is way too generous
One * is way too generous. AVOID AT ALL COSTS even if you feel desperate - don’t go there!
1/5
TrustpilotDealing with Connells
Very hard to deal with and also very rude when a company like this should keep up high expectations. I would not recommend anyone to purchase from these or give the business to sell any properties. Awful experience.
1/5
TrustpilotAn absolute joke of a company I’m…
An absolute joke of a company I’m professional just wanting to get the sale on the commission wasting people‘s time booking appointments and then cancel them last minute absolutely disgusting
1/5
TrustpilotINCORRRECT WASTE OF MONEY
Wrong information contradicting himself on the report. I wasted 420 quids, How can my evaluation can come up with the asking price that is higher than the market and all the report is full of HIGH RISK issues.
1/5
TrustpilotVery bad service
Very bad service, no answer em, no one to answer phone calls. It's absolutely diabolical
1/5
TrustpilotPushy, insulting and arrogant.
What a shocking bunch of wasters, tried to view a house with them, but they said my offer wouldn't get taken seriously unless I gave into them valuing my property 1st. Arrogant, and pushy.
1/5
TrustpilotRude and don't realise what effect they…
Rude and don't realise what effect they have on your life.Avoid this company they are, from my experience, liars I'm afraid.They are just estate agents, not Gods.
1/5
TrustpilotDon't waste you time to go to this…
Don't waste you time to go to this agency.! They don't care about customers! I went to ask info about flat to rent and they were annoyed. They made me to feel uncomfortable.
1/5
Trustpilotabsolutely shocking no chain and messed…
absolutely shocking no chain and messed around that much that seller has pulled out , zero communication unless i ring them ,just timewasting
1/5
TrustpilotConstant Lies
Constant Lies. Throughout every process I was lied to, they are more focused on selling extra life insurance than your mortgage. I would never use them again for a mortgage adviser or buying a house.
2/5
TrustpilotCommunication between departments is non existent
Communication between departments is non existent. Have read through their reviews and quite honestly you think they would want to up their game. So many poor reviews. I do not recommend rentals from this company.
1/5
TrustpilotNever use Connells
Never use Connells. They are very greedy. They put the property price very high on the market than the valuation amount. We put in an offer on a property and the valuation came almost 40k less.
1/5
TrustpilotAdministratively incompetent
Administratively incompetent. Sadly the CoOp (my Freeholder) use these clowns as their managing agent. Every single invoice I get from them is incorrect and requires call after call to get fixed. Utterly useless.
1/5
TrustpilotDown valued the property we fell in…
Down valued the property we fell in love with by 50k (for what reason?), left a big hole in our pockets and no property at the end of it all.
1/5
TrustpilotWorst estate agent around
Worst estate agent around. Tried to offer the asking price but because I didn’t want a mortgage through them they made up excuses to sell to someone else for LESS than what i offered?!???
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Tunbridge Wells office has 1,789 reviews across two platforms: 143 on Google, 1,646 on Trustpilot (across the whole business).
Connells Tunbridge Wells is rated 2.2 out of 5 across all 1,789 reviews, and 4.6 out of 5 on Google from 143 reviews.
Connells Tunbridge Wells, 5 Vale Road, Tunbridge Wells, TN1 1BS, TN1 1BS.
