Trusted Agent profile · Tufnell Park · Greater London

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Marsh and Parsons reviews in Tufnell Park

4.7

★★★★★ Excellent

281 reviews across 3 platforms

122 Fortess Road, Tufnell Park, Greater London, NW5 2HL

Part of Marsh, see every office.

Marsh's office in Tufnell Park, Greater London, at 122 Fortess Road, is rated 4.7 out of 5 across 281 reviews on three platforms, including 254 Google reviews rated 4.7.

Google logo

4.7 / 5

254

Reviews on Google

This office

Facebook logo

4.2 / 5

25

Reviews on Facebook

Business-wide

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Tufnell Park office, from every platform, shown as written. First names only.

5/5

Google

Ebyan delivered outstanding client service, reassured me throughout the process and ensured all my questions were answered. Would definitely recommend her to anyone in the market for a home!!

Kho · 16 July 2023

Agent replied · 30 July 2023

Dear Kho, Thank you for taking the time to rate your service with our Camden and Tufnell Park office and I know they will be thrilled to read your comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Excellent service provided by Oliver Guppy who exceeded our expectations during sales process. I would highly recommend Marsh and Parsons in Tufnel Park to anyone who wishes to receive top customer service. Many thanks and best wishes

Andrea · 3 September 2022

Agent replied · 30 July 2023

hi Andrea, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Oliver and the rest of our team in Tufnell Park. All the best, Marsh & Parsons.

5/5

Google

Rishi at M&P was helpful, patient and persistent. The team were able to assist in various ways and were willing to do the necessary leg work.

Michael · 6 August 2023

Agent replied · 27 August 2023

Dear Michael, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Attended a viewing with Rishi and he was so helpful. Gave us loads of time answering our questions and seemed really well informed about the property.

Emma · 23 July 2023

Agent replied · 30 July 2023

Dear Emma, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Had a great flat selling experience with Marsh & Parsons. Rishi in particular was a standout and made the whole process as stress-free as possible.

Ben · 6 August 2023

Agent replied · 27 August 2023

Dear Ben, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

I had a great viewing with Alice, the property was amazing & she and her colleague were insightful & great communicators.

Roman · 23 October 2023

Agent replied · 28 October 2023

Dear Roman, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alice. Please do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Had the pleasure of meeting liona Ajeti, super helpful, I would highly recommend them in your pursuit of finding the perfect home.

Muthri · 28 September 2023

Agent replied · 28 October 2023

Dear Muthri, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Have been working with Gyan​​​​ Tennent‑Bhohi and it's been a great experience! Incredibly friendly and helpful.

Talitha · 22 January 2024

Agent replied · 20 June 2024

Dear Talitha, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

1/5

Google

We were very disappointed by the service and by the length of the process and would not recommend working with them. We started looking for a flat with M&P in mid August and by beginning of October there was still no sign of a good property that suited us. Although M&P called me roughly 50 times on my personal phone and showed me between 5 and 10 properties, there was always an issue either with the landlord or with the move in date or with the room sizes. Additionally they withdrew a holding deposit from my personal account without my consent and were unwilling to reimburse me after they realised we were looking to rent a property with another agency.

Ilan · 31 July 2018

5/5

Google

Very grateful for Rishi’s efforts in this difficult time. Many thanks

Andrew · 22 March 2024

Agent replied · 20 June 2024

Dear Andrew, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team

1/5

Facebook

Terribly dishonest agent. They only care about locking the tenant into a contract with as high rent as possible to maximise their commission. They hid important faults of the property, grossly exaggerated merits, declined requests for proper, second viewing of the flat and stressed us into signing an agreement, saying that details could be agreed later. Later, when issues appeared, they very rudely told us that we had no rights whatsoever and should just accept the situation. Don't trust a word they say, and carefully check every single possible detail that could matter.

Lisen · 4 December 2017

5/5

Google

I had a great experiencing working with Marsh & Parsons. Isaac and the rest of the team were brilliant. Highly recommend!

Karim · 23 July 2023

Agent replied · 30 July 2023

Dear Karim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Facebook

As a first time buyer, me and my fiancée wanted to ensure that we found the right place for us within our relatively restrictive budget. A big thank you to everyone at M&P for helping us to find our new home, including Louise Ashton who spent countless hours discussing our needs and showing us around numerous properties. Although this was our first time purchasing a property we couldn't be happier at how seamless the process was and how quickly we had moved into our first home!

Tom · 29 June 2016

4/5

Facebook

Big thanks to Louise Ashton at the M&P team for your hard work! Very professional service.... Louise provided a great experience with viewings and gave some great advice. Thanks again Louise!

Christina · 20 June 2016

5/5

Google

Just the most fantastic place!

Poppy · 30 May 2024

Agent replied · 20 June 2024

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team

5/5

The Trusted Agent
Buyer

Great attention and support in a purchase just after Brexit

I recommend James Bonham and am not surprised he'd been promoted to Manager in a new office. Thanks for your help. Wish the best for your new Branch. Davinder

Davinder · 22 December 2016

5/5

Google

I sold my apartment under very difficult market conditions. I was 100% satisfied with Marsh & Parsons' service, and impressed with with their proactive communication, and management of visits, potential and ultimately the final buyers. M&P inspired confidence to all parties involved, and I felt they always went the extra mile. Highly professional and personable, I would not hesitate to use them again in the future, or recommend them to others.

David · 30 July 2020

5/5

Google

Eva’s been super helpful, had to find a new flat on a very short notice and she absolutely delivered. Thank you

Roland · 11 January 2025

5/5

Google

Overall brilliant services

孙弋洋 · 23 May 2024

Agent replied · 20 June 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Really happy with M&P and especially our agent Oliver, who helped us a lot during complicated process of buying a house. Would definitely recommend!

Zygmunt · 3 September 2022

Agent replied · 30 July 2023

Hiya Zygmunt, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Oliver and the rest of our team in Tufnell Park. All the best, Marsh & Parsons

5/5

Google

Aysima has really helped me find the perfect residence. She has the ability to visualize the needs of the client in the first conversation and is able to get you the best deals from a budget stand point. I will definitely recommend her to anyone looking to rent a property.

Shaan · 1 April 2023

5/5

Google

Buying a house is a stressful and at times an uncertain process, though we honestly felt we had a great relationship with James Donkin from Marsh and Parsons. He was incredibly helpful and professional in his approach, and more than …

Ant · 18 September 2017

Agent replied

Thanks so much for your feedback, Ant! We've passed on your thanks to James and the team. Wishing you the very best of luck in your new home.

5/5

Google

Carys came round to value my property - although I am not ready to sell just yet, she was a breath of fresh air when it comes to estate agents! Incredibly professional and friendly - would highly recommend!

Sandra · 18 September 2018

Agent replied

Dear Sandra. Thanks for your lovely review of Carys. We have passed this onto her. We hope we can do business together in the future. All the best, M&P

5/5

Google

We have been working with Oliver at Tufnell Park on the sale of our property and he has been really excellent throughout. He has kept us constantly updated through a fairly difficult transaction and really kept things on track. I can highly recommend him and Marsh & Parsons in general.

Dominic · 2 December 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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