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★★★★★
144 reviews across 3 platforms
22 New Bridge Street, Truro TR1 2AA
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Martin & Co's Truro office at 22 New Bridge Street is rated 4.4 out of 5 across 144 reviews on three platforms, including 141 Google reviews rated 4.5. Checked 9 October 2026.
Here at Martin & Co Truro, we're proud to have been providing specialist advice and guidance across all areas of the residential property market to the communities of Truro, St Austell, Newquay, Perranporth, St Agnes, St Ives, and Redruth since 2006. Husband and wife team, Wendy and Gareth Glover, lead the Martin & Co Truro team and are passionate about delivering a truly personalised service to each and every one of their valued customers. Whether you have a property for sale in and around Truro, or you are looking for a home to rent in the area, please do get in touch with a member of our dedicated team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Truro get you on the move.
Every review we hold for the Truro office, from every platform, shown as written. First names only.
5/5
GoogleAs landlords we have found Martin & Co efficient, approachable, competent and friendly. Having experience of another "letting agent" they do not have hidden charges. The service has been professional and they have been very reliable and nothing has been too much trouble. Our tenants have been satisfied with the service received unlike the complaints we received over our previous "agent". From our experience we would recommend Martin & Co Truro without hesitation.
5/5
GoogleRented my property and they have been excellent from the start until I have had the property returned to me. Their final inspection was very thorough and ensured I was compensated where …
5/5
GoogleWe have rented our first flat in UK and we were inexperienced about anything related to topic. We were lucky to meet Julie from Martin & Co to guide us throughout the process and helped us to find a suitable place for us to call home. We got quick responses to our emails and are really satisfied with the service. We totally advise Martin & Co Truro.
5/5
GoogleThe stallion of letting agents. Great service, keen, helpful and timely advice and a lovely team of dedicated professionals. What’s not to love? Wholly recommended!
5/5
GoogleUnder the circumstances that I was in, Martin and co really excelled themselves in making sure I received 5 star customer service. Within the week I was settled and moved into my new home where I feel comfortable. I met the landlord on the day of my viewing which made me feel at home straight away. Brilliant service, highly recommend. Lovely staff!
5/5
GoogleReally kind and friendly staff, they helped me find the perfect new flat and I couldn't be happier. Lee and Sharon have been so helpful and made my move easy. I wouldn't use another agency now.
5/5
GoogleVery pleasent and friendly to deal with and helped find our current home. Went the extra mile to get a viewing at short notice as it came on the market the same day and we went for it straight away. Actually interested in dealing with us personally and much better than other estate agents we tried around the area beforehand.
5/5
GoogleReally kind and friendly staff, they helped me find the perfect new flat and I couldn't be happier. Lee and Sharon have been so helpful and made my move easy. I wouldn't use another agency now.
2/5
GoogleExtremely slow to respond, and also left properties on line that had been let months ago on various sites. Highly misleading
Hi. Very sorry to read your review as this is something that is upsetting to hear. We always respond to all emails or calls within 24 hours so if you feel that this hasn't happened, please contact me at the branch or email truro@martinco.com and i will investigate. All properties listed online have a status showing if they are 'to let' or 'let agreed' so people can see what is currently available. Apologies if this wasnt clear to you when you were looking online? Again, if you wanted to let me know which website you were looking at I can investigate further. All the best. Will
1/5
Googlefirst you need to give an appointment we like than ask all about your requirement before the viewing they asking so many question, it not good
Hi Muhammed. I am sorry to read you had a poor experience. We are governed by the law to ask GDPR questions so we dont have an option on that I'm afraid. Its also important that every applicant understands the referencing process and criteria so that peoples expectations are met. Its very disappointing for people when they come to view a house and then we have to refuse their application as they dont meet the requirements. Better to spend 2 minutes with you over the phone than waste your time (when we know people lead busy lives), showing a house that you then couldnt rent. I know we have now booked you a viewing so I do hope your review may change when we next speak. Hope you like the house you are coming to look at. Thanks
5/5
GoogleI have found the complete team in Truro a pleasure to work with. Any issues are resolved immediately and their response in answering queries is second-to-none. I will certainly be placing any future properties with them.
5/5
GoogleGreat experience of a shared house on placement. All issues resolved quickly and reasonably priced. Even had a virtual viewing with Lee, couldn’t recommend him and the team enough! Very professional and friendly people :)
5/5
GoogleThe team at Martin & Co have been brilliant I cannot speak highly enough of them! Totally professional.
1/5
GoogleA company not to be trusted never sort out issues nor can be trusted with your deposit they find any way in keeping it.
Dear Matt. I am sorry to read your comments and I wanted, if I may, to pass on my personal apologies if you feel let down. I can appreciate your frustration about your dispute with the landlord over the return of your deposit but to be clear, the landlord has made this claim and not us as the agent. Do bear in mind as well that 80% of the deductions the landlord wanted to make from your deposit were for rent arrears as you didn't pay your last month's rent. Your dispute has been passed to the DPS for independent adjudication. The adjudicator will make a final judgement and decide what they think is fair or unfair - at least that way I hope you will be able to feel that we have offered every chance for you to put your case across and the final deductions from your deposit will be made by the DPS not by your landlord.
5/5
GoogleVery professional, great communication, would recommend, particularly as the Truro property market is so competitive.
5/5
GoogleRuby helped us a lot and helped move along our applications a lot quicker to fit our personal needs. We had a lot of trouble with other companies but this was the only one that was truly helpful. Highly recommended.
5/5
GoogleThe house I rented was managed by Martin and Co Truro for the last 3.5 years. Any issues were always resolved in a timely manner. The team weee professional and friendly. Would recommend.
5/5
GoogleMy family relocated 300 miles to Cornwall last year. Julie and the rest of the team were brilliant in helping to make the move less stressful. Having not rented for many years they guided us through the whole process and couldn't have been more helpful. Would highly recommend this agency.
5/5
GoogleA wonderful company to work with. Chloe especially is a credit to the company.
5/5
GoogleLee helped me to move into my new property post pandemic. Supported me through out the process and whilst I was at the property.
1/5
TrustpilotTheir lie cost us £300
Two reasons why I don’t recommend Martin & Co Truro:
Hi Daniel. Thank you for taking the time to write a review and I am sorry that you feel aggrieved with the situation. I would like to address the two points you have raised if I may, just to clear the air. 1. It is quite a big thing to paint a pine wardrobe black! Sadly just don’t have any record of a conversation between yourself and anyone who works for the company about the wardrobe. The negotiator you mention also disagrees that any permission was given. As there is no record and you haven’t been able to provide us any evidence we have to follow the landlords instructions and propose a deduction from the deposit. The DPS are now arbitrating the case and we will wait for their decision. Again, it isn’t us asking for the cost here, the landlord has requested it and we have to take their instruction 2. You are quite correct that you told us that you were moving out, however we did clearly explain that you were in a joint tenancy with your other housemates and you couldn’t just walk away from the contract. I know you and I had a conversation several times to try and explain this to you and I am sorry if you still didn’t quite understand. The other housemates wanted to stay on and thankfully covered the rent on their own but the contract continued in all of your names and only ended when everyone moved out. This is not our rule, it’s the law I'm afraid. Sorry you feel you have had a bad experience and we do wish you all the best with your next rental.
4/5
GoogleHad to leave a review as we had such a great experience with these guys. We were lucky to meet Julie who went above and beyond to ensure we secured our dream house. She understood the emotion involved and worked beautifully on our behalf! Thanks
5/5
GoogleEXCELLANT COMPANY STAFF ALWAYS FRIENDLY WELL RECOMMEND
5/5
GoogleMartin & Co are a knowledgeable, professional and friendly company who offer a great service for all property needs.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Truro office has 144 reviews across three platforms: 141 on Google, 2 on Facebook, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Martin & Co Truro is rated 4.4 out of 5 across all 144 reviews, and 4.5 out of 5 on Google from 141 reviews, checked 9 October 2026.
Martin & Co Truro, 22 New Bridge Street, Truro TR1 2AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
