Every review we hold for the Truro office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookLied to when receiving a Section 21, fobbed off that the landlord instructed the maintenance team to serve it, yet the email and letter came from Martin & Co - oh and the landlord wasn't even aware. Now as I'm finally out, they have no record of my holding deposit!
I would avoid, go for someone reputable and trustworthy.
Lou · 10 September 2025
★★★★★ 5/5
GoogleThe whole team have been fabulous. Not only for the two + years we rented our house, making the whole process easy and stress-free but also bent over backwards when it came to selling our property. Vigilant, professional and courteous. What more can one want?
Mark · 5 February 2025
Agent replied · 14 January 2025
Hi Mark. Great to hear you have been happy with the service from both the sales and rental side. Wishing you all the best and if you need anything, just get back in touch!
★★★★★ 5/5
GoogleI’ve been with Martin & Co for around four to five years now. They’ve managed one of our rental properties throughout that time and, more recently, have taken on another, and they’ve been absolutely fantastic. …
Calum · 22 February 2026
★★★★★ 5/5
GoogleAs a 19 year old looking for my first place to live the staff were extremely supportive and understanding of my nerves and little knowledge of what I was meant to be doing. The explained what i needed to do and also helped my understand how I worked out where I could afford there was never any pressure to go for something for a quick rent. Julie was especially nice to me when showing me around and was very helpful in giving me confidence in her experience and knowledge of letting to people like myself. Leanne was extremely good at replying to the vast amount of emails i sent when i was anxious. When i move it would definitely be with them again
Kirsty · 29 July 2019
★★★★★ 5/5
GoogleI have both rented and bought through Martin & Co Truro. I have to say they have been excellent. They have gone that extra yard in the purchase of my property. They have followed up followed up and followed up. I could ask for no more. Will Gentle the Branch Manager had been superb throughout and helped us find a suitable rent whilst our purchase, came to fruition. Julie Aylward was also excellent standing in for Will whilst he was on holiday. Top marks Martin & Co Truro. Look no further for an Estate Agent that cares
Paul · 5 July 2018
★★★★★ 5/5
GoogleThis was our first time renting, but from start to finish every stage was explained and all went smoothly
Our thanks go to Kyle for guiding 2 "old uns" through the process
Greg · 13 March 2026
★★★★★ 1/5
GoogleLack of information viewing with hidden fees. Empathy is completely unknown to them and you can expect to ping incorrectly completed documentation back to them and query various different fee quotations.
They strive to achieve defensive excuses to drive their customer service apposed to compromises, empathy and usefulness.
I have never felt so negatively about a company as I do Martin & Co. If you would like further information then please feel free to contact me(If messaging is permitted etc).
This review is regarding the Martin&Co, Truro and the Trainee dealt with was called Leanne.
Edit: Please also expect cold calling from external companies claiming to be Martin&Co services.
Noodlectual · 5 July 2017
★★★★★ 5/5
GoogleAs landlords we first came to Martin & Co when services from a previous agent in Truro became intolerable. We are 110% pleased with our decision to go with Will and his team.
We look for two things in a letting agent, each as important as the other; Obviously we need quality tenants and as few voids as possible. Will and his staff are very responsive to requests and work with efficiency and courtesy.
Equally important to us is that our tenants are treated well and with respect, and that any requests they have are dealt with promptly. The feedback we have had from our tenants has been entirely positive.
All in all we recommend Martin & Co in Truro without reservation. They are a great team to have on side!
Maggi · 3 June 2017
★★★★★ 5/5
GoogleFantastic service from Martin & Co from start to end for our property purchase.
Luke · 22 June 2026
★★★★★ 5/5
GoogleWe had a great experience with Martin & Co Truro. Informative and easy, super attentive support from Kyle in lettings.
Chad · 22 April 2026
★★★★★ 5/5
GoogleThis is estate comes highly recommended. They go up above and beyond the expected job. If you want an estate agent who know their market and are excellent value for money then Martin & Co fit the criteria. For a quick house sale and help every step of the way - choose them. You won’t regret it. They did us proud - thank you Will we couldn’t have done it without you.
Pauline · 5 July 2018
★★★★★ 5/5
GoogleMy 4 bed property has been let via the Truro Office team of Martin & Co for the last two years. Right from their very first visit to the property, they have treated it very much like it was their own. I am extremely grateful for that. The …
Jonathan · 13 April 2024
Agent replied · 2 June 2024
Hi. Thank you for this and really pleased to hear you are happy. Will, Sharon and the team at the office
★★★★★ 5/5
Google5 stars.
We had our property managed by Martin & Co Truro for two years, including much …
George · 22 April 2026
★★★★★ 5/5
GoogleUsed Martin and Co to sell property and dealt with Lee and Will. Both very helpful and responsive and sold property within a couple of weeks. Would recommend based on my experience!
Simon · 13 April 2024
★★★★★ 5/5
GoogleEveryone in the office was very helpful throughout the tenancy and respond to inquiries promptly. Very good experience.
Tom · 7 April 2026
★★★★★ 5/5
GoogleI've been using Martin & Co. letting services for the past year, and I've always received an excellent service from them. …
Paul · 13 April 2025
Agent replied · 4 September 2024
Thanks again Paul - really pleased to hear you have been happy with the service. All the best
★★★★★ 5/5
GoogleThe team is very helpful but a special thanks to Dawn and Sharon. They were lovely and were so patient I could not recommend them enough.
Wandering · 8 June 2024
★★★★★ 5/5
GoogleFantastic service from start to finish. Both myself and my partner have found the overall experience so refreshing finding our property to rent. A real thanks to Julie who strived to do the very best she could for us, where other businesses would have not been interested to help. You can have real faith in their service and we will certainly be using them again!
James · 6 March 2018
★★★★★ 5/5
GoogleMade buying a house a breeze, easy to get hold of and great accommodators
Flint · 30 March 2026
★★★★★ 5/5
GoogleIt is a very good experience with Martins & Co Truro Letting. They deliver efficiently and professionally. I can recommend them to everyone who wanna let or buy.
God bless you!
Fanika · 8 October 2024
Agent replied · 24 September 2024
Thank you for this! Always good to hear and we wish you and your family all the very best for the future.
★★★★★ 5/5
GoogleExcellent service from a great team. Highly recommended to anyone wanting to rent in and around Truro. Exiting was very painless.
Graham · 8 June 2024
★★★★★ 5/5
GoogleRecently rented a property managed by Martin’s I find all of their staff friendly and helpful and my experience is they deal quickly with any issues that you may experience. A special thanks to Julie who makes the whole experience less stressful because she is so friendly and yet professional. I would definitely use Martin & Co again. Thanks guys.
Janice · 5 July 2019
★★★★★ 5/5
GoogleWe were recommended to use Martin & Co as our letting agents when we purchased our flat in Truro in 2013. Ten years on, Martin & Co continue to give us excellent service. From finding and vetting tenants, to attending to maintenance issues, we have always felt our property is in very safe hands.
Martin & Co have also acted for us as a sales agent for properties in Cornwall, and we’ve found their approach professional and friendly. The whole team are great - any queries are dealt with promptly and with good humour. We would highly recommend them.
Melie · 21 July 2023
★★★★★ 5/5
GoogleWe decided to move to Cornwall not so long ago and had been let down by various different agencies until we came across Martin&co. Will and his team were great always on hand to answer those daft questions I had and made the experience of finding our new home so easy we would both 100% recommend Martin&co Truro
George · 5 July 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.