Cooke Curtis & Co Cambridge reviews in Trumpington

★★★★★ 5/5

Google

Steve and his team really made the sale of our house as easy as it could possibly have been. For us they really hit the right balance, professional yet friendly, confident …

Rebecca · 2 October 2021

★★★★★ 5/5

Google

From the very first meeting to completion on our house sale, Steve & Remi were professional, well prepared, prompt in their responses and kept us well informed at all times. Excellent. Could not be more pleased, highly recommend them.

Storme · 24 March 2019

★★★★★ 5/5

Google

Exemplary service from Cooke and Curtis once again. They have successfully found three perfect tenants for me over the past 7 years. I trust their judgement Implicitly and would not use anyone else. The team is always easy to contact and are happy to advise on renting issues. Can’t fault them!

Melanie · 24 March 2024

★★★★★ 5/5

Google

Great support in marketing / finding tenants to rent our house to - professional and responsive - would recommend!

Louise · 24 March 2024

★★★★★ 5/5

Trustpilot

Having dealings with this company for…

Having dealings with this company for the past 3 years with a rented property and would like to just say I’m very grateful with the assistance and service these guys have provided for us, and I have recommended them several times to others, and will continue to do so.

Thomastt · 18 April 2024

★★★★★ 5/5

Facebook

Managing a house sale remotely for both agent and vendor is no mean feat. So to do this in three months from valuation to completion whilst also achieving an excellent financial outcome for a modest fee is outstanding. What is there not to recommend about Cooke Curtis & Co?

Julian · 27 November 2020

★★★★★ 5/5

Google

As our letting agent I have no complaints over the service I received. The whole team were helpful, informative and professional. There was always someone available to help us when needed either in person, telephone or email.

Rosemary · 24 March 2019

★★★★★ 5/5

Google

Cooke Curtis are an excellent letting agency. Aimee and her team are professional, dealing with issues promptly whilst maintaining good relations with tenants and landlord. I am delighted with their service

Sara · 24 March 2021

★★★★★ 5/5

Facebook

5* Service from Aimee Mills (Head of Lettings) @ Cooke Curtis & Co Cambridge. There is no other independent estate agent in Cambridge that will give you a better, professional and personal service than Cooke Curtis & Co.

Sara · 24 February 2018

★★★★★ 5/5

Google

Very professional, well organised and super friendly team. Huge thank you to Hannah who is very supportive and always ready to help. I would highly recommend Cooke Curtis & Co.

Orinta · 24 March 2021

★★★★★ 5/5

Google

A big thank you to my agents Jenny and Steve! It wasn’t a straightforward sale. But they were always supportive, professional, and fast responding to situations. You made it happen! Well done!

Fen · 24 March 2020

★★★★★ 5/5

Google

I cannot recommend Curtis Cooke, in particular Aimee. They epitomise professionalism and I would urge anyone looking to rent or to let their property to pay them a visit, you will not be disappointed.

Patrick · 24 March 2019

★★★★★ 1/5

Facebook

Cooke and Curtis are a small, family-run business. They only have one person trained to do payment accounts - so when she is ill or on holiday, the payments system is delayed - as this week. It took a long time, and detailed series of emails, to get the exact specifics of all the variables as to when payments might come. Don’t expect or tolerate a simple answer. Their system is as it is, doesn’t work at weekends, is dependent on when tenants pay, and subject other variables of up to 5 days delays as to the usual earliest possible date. The computer system that deals with payments is also unable to separate costing to be charged elsewhere, from deductions to clients accounts - resulting in further complications. This is all as it is - they need to train at least one other employee to do the payment accounts - to have a comprehensive copy and paste document which covers the range of possibilities for when rents might arrive in a clients account, and ideally use a more complex system for accounts, which can cope with multiple clients concerning a single property. I’m sure they have some redeeming features, but on the few occasions I’ve spoken to them on the phone, I haven’t been impressed by their attitude. One guy was a bit supercilious, referring to a property as ‘nice’, in a patronising tone of voice. On another occasion, a lady seemed to live up to the ‘curt’ part of their name. When I’ve tried to feedback some criticism before, it was taken as a personal attack, and this probably fell on deaf ears. Sorry if this seems a bit negative, but they need to improve their business standards if they want glowing reviews, which I am quite capable of giving, if the service meets basic standards of doing the job efficiently, and without hassle or unnecessary attitude.

Nick · 4 October 2019

★★★★★ 5/5

Facebook

CC have just completed a sale for us. The customer service and sales support provided were of a very high standard and certainly much better than I expected. I have no hesitation in recommending CC and will certainly use them again.

Mark · 29 June 2021

★★★★★ 5/5

Google

Great experience from start to end with these guys. Both Jenny and Steve were super informative and kept me in the loop through the full duration of my purchasing process. …

Alex · 2 October 2019

★★★★★ 5/5

Google

I couldn't be more pleased with the service from Aimee and the team at CCC. The marketing of my property, communication, set-up of tenancy, customer service etc. were all first class.

Lucie · 24 March 2019

★★★★★ 5/5

Google

Being from Cambridge we have rented, bought and sold through many different estate agents over the years, and I can safely say that Cooke Curtis & Co have been by far the best we have come across. …

Sarah · 2 October 2021

★★★★★ 1/5

Google

Horrible experience. Long wait times for communication with questions often going unanswered, promised work not performed, etc. Do not recommend.

Jason · 24 March 2025

★★★★★ 1/5

Facebook

Everyone at Cooke and Curtis that I engaged with were polite and courteous, but I was disappointed that I was very rarely told about feedback from viewings. It's quite a personal experience to have people view your property when you do not know them, so not to get feedback was disappointing. At times, it seemed I was forgotten about and had to chase for updates. Occasionally, after viewings, my property was not always left in same state or condition. I hope this feedback is taken on board. I did get a couple of offers on my property, but was unfortunate they fell through. My property was on the market for about 6 months. This was a lot longer than expected after dropping the price, given that my property is well presented and in a good location. However, even if I did not get any offers and it had taken longer to sell, my review is based on service and therefore this would have been a lot higher if this had fully met expectations. I am now in the process of switching agents, to try something different.

Lisa · 9 March 2017

★★★★★ 5/5

Google

Used Cooke Curtis recently to handle the sale of our house in Cambridge. I can't speak too highly of the standard of service we got from start to finish. From the stunning initial photographs, the presentation of the property, the …

Brian · 2 October 2020

★★★★★ 5/5

Google

Aimee Mills at Cooke Curtis & Co, oversees the letting of my Cambridge house. Aimee is a highly considerate and impressive professional, and I'm glad to commend her.

Nick · 24 March 2019

★★★★★ 1/5

Google

Poor poor service! Inventory received months after moving in, on moving in house dirty, grass not cut. During the tenancy, requested works were not carried out. Landlord placed …

Les · 2 October 2024

★★★★★ 5/5

Google

An excellent team; most conscientious and professional.

John · 24 March 2024

★★★★★ 5/5

Google

Knowledgeable, competent, super efficient - and really enjoyable to deal with too! Thank you for you all hard work and professionalism

Danielle · 24 March 2023