Every review we hold for the Trowbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought and sold our house through Kingston's. It was a breath of fresh air to work with an estate agents that had our best interest in mind. They knew the market very well and took the time to inspect the property and guide us through the work needed to make the property more saleable in the current market. The work ended up getting us 5% more than initial valuations. Throughout the sale they continued to keep up communications and always had time to chat through any concerns we had. I would recommend Kingstons to anyone!
Benjamin · 23 December 2025
★★★★★ 5/5
GoogleWe recently sold our house through Kingston’s, couldn’t be happier with the service from start to finish. Our onward purchase ended up complicating the chain but with consistent communication we were able to keep our buyers through the process and completed. Huge thanks to Ben Clinch!
Adele · 3 August 2025
★★★★★ 5/5
FacebookKingston’s dealt with the sale of our home and our onward purchase and have been fantastic. It was a long process due to chain complications and a pandemic thrown into the mix but throughout the whole team were amazing, kept us informed and were patient with any questions and queries that we had along the way. I would highly recommend Kingston’s and cannot thank them enough for helping us sell our home and buy our forever home!
Tara · 8 June 2021
Agent replied · 8 June 2023
Thank you for the fantastic review. You and Mr Southampton were a pleasure to work for and had the patience of an angel too. Enjoy your new home
★★★★★ 5/5
GoogleI cannot recommend Kingstons Estate Agents in Trowbridge enough, especially both Ben's! Going into the house selling and buying process was so daunting after previous bad experiences with other estate agents, however right from the off we were made to feel at ease. Ben H was brilliant during the initial selling process of our property and kept us so informed, he then went and found our dream home, listening to everything on our wish list and finding the perfect home for our family! Ben C was also outstanding, going 'above and beyond' numerous times throughout the process, even with lots of stresses being thrown our way from other matters, he was always such a massive support.
Hayley · 16 December 2025
★★★★★ 5/5
GoogleI have used Kingstons previously for house moves, both buying and selling. I wanted to use them again and I was right to do so. They are friendly and professional. From phone calls, valuations, house viewings, everything was done well. Don’t get me wrong there were a few hiccups but they all were brilliant, keeping us completely informed until the day we moved. I would thoroughly recommend them as the right choice for estate agents.
Fiona · 24 December 2025
★★★★★ 5/5
GoogleSwapped to Kingstons from another Estate Agent after some frustrations with the previous one. Ben was exceptionally professional in handling the transition, settling our trepidation and coming up with a good, honest plan for re-listing our old house.
Nicole and Jackie were amazing at moving things along, keeping us updated and calming the nerves we had. The experience of the team really shone through and it was great to deal with such a competent bunch of people.
James · 26 February 2024
★★★★★ 5/5
GoogleThank you to Caroline and the team at Trowbridge for seeing us through the whole purchase process and helping us secure our lovely new home. It's a long time since we last moved and it's easy to forget how stressful the whole procedure can be but thanks to the Kingstons team's calm professionalism throughout and prompt action when needed for that last minute hiccup, all went through in record time. I would wholeheartedly recommend Kingstons if you're thinking of moving house
Margaret · 29 October 2023
★★★★★ 5/5
GoogleKingstons are excellent, I would highly recommend them to anyone who is purchasing their first home! Special thanks to Caroline who guided us from start to finish and made our experience as first time buyers less scary. Simply the best team and amazing customer service, communication was the key for us and they did not disappoint. All concerns and questions were answered promptly, they kept us updated throughout the whole process and they helped us get our first home in very short time. Thank you
Aleksandra · 26 October 2023
★★★★★ 5/5
GoogleOur house was put on the market earlier this year. After a lull in viewings we appointed Kingstons to take over the marketing of our house in Trowbridge.
Within a few weeks two offers had been received and we agreed to proceed with a purchaser whose house was already under offer.
Everything went smoothly with Kingstons chasing progress on the sale regularly.
We can't recommend Kingstons highly enough and have no hesitation in giving them 5 stars.
Arthur & Michele Williams
Arthur · 15 October 2023
★★★★★ 1/5
GoogleSpoke with Jackie today and she was rude, argumentative and unprofessional. She was antagonistic, abrupt and I found this to be extremely unprofessional given that Estate Agency is all about good Customer Service. I hope Kingstons use call recording for Training & Monitoring purposes. I cannot comment on the rest of the team however I shant be rushing to use Kingstons services as Jackie has put me off.
Chania · 6 July 2021
Agent replied · 6 July 2023
Dear Hannah, thank you for your Google Review, however we have absolutely no record that you called our office today. We always welcome constructive feedback as we want to ensure that we always deliver the highest possible service standards to all our customers. Please can you contact me at my email address: ben@kingstonstrowbridge.co.uk with your concerns so I can look into the nature of your complaint. I hope to hear from you very soon. Best Regards Ben Clinch - Partner Kingstons.
★★★★★ 5/5
GoogleWe recently purchased our new home through Kingstons. From the very start they were very helpful, knowledgeable and efficient. They kept us updated throughout our purchase and were proactive in doing everything possible to keep the chain moving. We just wish we had the same service from our own estate agents.
Thank you Caroline and Ben, you've been fantastic
Liz · 16 October 2024
★★★★★ 5/5
GoogleAbsolutely could not fault my experience of selling my house through Kingstons and an easy choice if I come to sell again in future. Their efficient and no-nonsense approach makes them brilliant to deal with, they gave great practical advice and went above and beyond from start to finish. There’s a reason why Kingstons have the majority of listings in the local area! Thank you to Ben C, Ben H, Jackie, Caroline and the team
Carly · 2 December 2023
★★★★★ 5/5
FacebookWe sold our house through Kingstons which was made very easy by all the team. They were all excellent at communicating from the very beginning to completion and very knowledgeable helping us with many questions we had. We would highly recommend Kingstons and we would definitely use them again if we were selling
Catherine · 10 July 2025
Agent replied · 23 November 2025
Thank you Catherine, I am delighted that you were happy with our service and hope you and your family have settled into your new home! ☺️
★★★★★ 5/5
GoogleA very smooth uncomplicated experience of selling and buying with Kingstons. Great communication and above all an honest appraisal of the current market and expectations. I have moved with Kingstons before and would highly recommend them, thank you Ben C and all the team.
Jill · 14 April 2025
★★★★★ 5/5
GoogleKingston’s are most definitely the best estate agent in town! They are professional, friendly, knowledgeable and offer great advice. They have a professional photographer who visited our house and took the most amazing photos. Our house sold within 24 hours! After this Jackie went above and beyond to ensure that our sale progressed to exchange smoothly.
We wouldn’t use anyone else!
Thank you so much!
Emma · 6 July 2021
Agent replied · 6 July 2023
Hi Emma, thank you for the fantastic feedback and the bottles of Prosecco, it is really appreciated.!
We will all have great fun in drinking these. We hope you and Mr Hogan are very happy in your new home. All the best Team Kingstons!
★★★★★ 5/5
GoogleWould highly recommend Kingstons! Ben Harrison was so helpful and friendly. He proactively booked viewings and found a buyer for my house very quickly. He also found us our ideal new home! His communication was great and he made the process very smooth and easy for me. Amazing service, thank you!
Daisy · 18 December 2024
★★★★★ 5/5
FacebookWould highly recommend Kingstons! Ben Harrison was so helpful and friendly. He proactively booked viewings and found a buyer for my house very quickly. He also found us our ideal new home! His communication was great and he made the process very smooth and easy for me. Amazing service, thank you!
Daisy · 17 December 2024
★★★★★ 5/5
GoogleBen & the team have been great during the process of our sale and purchase - due to some complications (totally not related to Kingstons at all), it all took longer than expected and Kingstons were great at keeping us informed, talking to third parties and chasing up solicitors/housing association. Will definitely use again!
Charliee · 14 March 2026
★★★★★ 5/5
GoogleWe have just sold our house through Kingstons and we couldn't recommend Ben and the team more. Professional service, great advice and support throughtout the whole process. Great work guys!
Harry · 3 August 2025
★★★★★ 5/5
GoogleFantastic service from Kingstons in Trowbridge. They had a client who was looking for a property like ours & a deal was done in days. Andy, Caroline & Nicole kept us informed from start to finish but everyone in the office is friendly & professional. These guys really know what they are doing.
Ian · 24 September 2024
★★★★★ 5/5
GoogleWe bought a bungalow through Kingstons and they have been amazing. Ben Clinch helped us every step of the way. You would think he was our Estate Agent. We had regular updates and we spoke to him more than we spoke to our own Estate Agents. Couldn't be happier. Would highly recommend.
Emma · 17 March 2026
★★★★★ 5/5
GoogleUpdate as of 2022. They have done it again. Thanks to everyone at Kingston for aiding with the final part of my sale during uncertain economic times.
Having bought my house from Kingstons just over 2 years ago, who better to sell part of it after converting it to 2 flats than Andy and the team. After the photo's and brochure were done and approved I had 2 offers on my property at or above the asking price within 48 hours, after acceptance the sale went trough swimmingly. This is partly down to their knowledge of what had been done to the property and the respective title splits, which gave the buyers the peace of mind that the transaction would be seamless.
As well as this they also know reputable local tradesmen's should you need them for any work doing.
If I am buying or selling I the area again I will be back to Kingstons
Mark · 8 December 2022
★★★★★ 5/5
GoogleI was recommended to use Kingstons Trowbridge by a colleague who told me that he has worked with Ben Clinch for 3 of his house moves. I have to say, that I can see why. All of the staff at Kingstons are professional and the level of customer service is second to none. It's the best estate agent that I have ever used with a house move.
Sarah · 2 December 2023
★★★★★ 5/5
GoogleFantastic service and quick to secure a sale. Everyone at Kingstons in Trowbridge were friendly and efficient. Nothing was too much trouble for them. We received regular updates and they chased others in the chain promptly to make sure no delays.
I will definitely recommend to family and friends.
Nigel · 27 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.