Every review we hold for the Trowbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePhilomena went above and beyond to attend a meeting with me when her colleague was unwell and had to cancel last minute. I had travelled some distance so her flexibility was much appreciated. The meeting was extremely useful answering my questions and concerns regarding the rental process from a land lords perspective . Philomena was extremely approachable and knowledgeable and I very much appreciate the time she gave me. Information she promised me was promptly emailed to me. If we do decide to rent out our property I would be very happy to proceed with Davies & Davies, Philomena and the team. Thank you.
Helen · 3 November 2024
★★★★★ 5/5
GoogleWe purchased a property through Davies and Davies and were very pleased with the high level of professionalism and care that we experienced. The whole team were helpful and supportive whenever I called although Katherine Bly was outstanding in her friendly, calm and professional manner - she went above and beyond to help the process run as smoothly as possibly and we are most grateful. I would have no hesitation in recommending this firm to anyone looking for a thoroughly good firm with extremely pleasant and approachable staff.
Catherine · 12 October 2022
Agent replied
Good morning, Catherine
Apologies for the delay replying back to you the wonderful review you kindly left for the Trowbridge Sales team. We have passed on your comments, and they were all delighted that you were so pleased with the service they provided.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleReally positive experience with the estate agent and with Keeley Kent who was very helpful, patient on the phone, and accommodating throughout the process. She took the time to answer all my questions and made arranging everything straightforward and stress-free.
Alexandra · 22 May 2026
Agent replied · 22 June 2026
Good morning, Alexandra.
Thank you for your wonderful review. … More
★★★★★ 5/5
GoogleI bought my first property with Davies & Davies, Vanessa was my main contact - the first property is always super daunting & overwhelming but Vanessa made the entire process super easy, and smooth, continuously updating me on the builds progress, pushing developers, and getting us to completion as quick as possible. Vanessa is incredibly friendly, and really takes her job to heart by going above & beyond for her clients. I couldn't be more pleased with the service received, and will be back again for my next property. Many thanks Vanessa, and the Davies & Davies team.
Charlie · 29 July 2022
Agent replied
Good morning, Charlie
Apologies for the delay getting back to you and the positive review you kindly left for Vanessa in New Homes and the purchase of your new home.
We have passed on your kind comments to Vanessa, who was delighted that you were so pleased and in the meantime, we all hope that you are settling in well.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleWe had just one day to do some flat/studio viewings as we had travelled 2.5 hours from outside of the area. I spoke to a lovely lady not long after we had arrived in Bath to see if we could squeeze in a viewing on a property that day. …
Tara · 22 February 2026
Agent replied · 20 March 2026
Good morning, Tara.
Thank you so much for taking the time to leave such a wonderful review. … More
★★★★★ 5/5
GoogleI have had a lot of dealings with the team and in particular Philomena who is always quick to respond, friendly and professional. Would recommend Davies and Davies; they take the hassle out of renting a property and it's a reassurance to know its in their capable hands.
Kayleigh · 20 October 2025
★★★★★ 5/5
GoogleWe had a few agents come out to us to do a valuation, Davies & Davies were by far the most professional and came prepared with knowledge and facts of our house. Nick gave us the information we needed to get started, he was patient with us as we hadn't sold a house before so had plenty of questions.
Steve navigated us through the sale who was excellent, always returned my emails and phone calls. Did all the chasing up (Solicitors were rubbish). Steve let me know straight away once there was news. I highly recommend Davies & Davies they couldn't do enough for us and ensured everything ran smoothly with the sale.
Natalie · 24 June 2022
Agent replied · 24 June 2023
Good morning, Natalie
We very much appreciate you taking the time to leave a detailed and positive review for the Trowbridge team, so thank you! We have passed on your comments, and the team was delighted that you were so pleased with the service you received from them.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleHi,
Since I started looking for a rent, among many of the agents, Kirsty has become the most professional and responsive person I have ever met. She is fully responsible and a reliable person. She helped me a lot in the process of moving into my new property. Because of all the usual, very well-known, challenges of moving in a house, you already become rather stressful and feel too much tired. However, thanks to Kirsty, the process was both smooth and very quick. Thank you so much, Kirsty :)PositiveResponsiveness, Quality, Professionalism, Value
Adem · 22 June 2022
Agent replied · 21 June 2024
Good morning Adem
Thank you so much for your lovely review of the service you have received from Kirsty! We have passed on your comments to Kirsty and also the rest of the Lettings team, who were most delighted with your kind comments.
We hope you are settling well in your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleFrom the moment that Stephen Smith entered my house to put it up for Sale - to the moment that I sold it and exchanged contracts I can not fault this agent in anyway!
Louise Fowler admin lady kept me well up to date with everything and I always knew what was going on in the process.
Will definitely recommend anyone to use this agent - Professional does not come into it.
Well done for all the hard work and was very emotional when I finally moved out of my house and locked my front door for the last time.
Thank you Trowbridge Team!!PositiveProfessionalism
Sharon · 22 June 2022
Agent replied · 21 June 2024
Good morning Sharon
Thank you so much for the wonderful review you kindly left for the Trowbridge team! We apologise for the delay in getting back to you.
Your comments have been passed on the team, who were most delighted and we all hope that you have settled in your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleWe had negotiators from three local estate agents visit to give us a valuation and quote. On the whole they were knowledgeable, friendly, and their quotes all around the same figure. However, as soon as Nick from Davies & Davies visited, we knew we wanted him to present our house to the people of Wiltshire! He had a real passion for job, and an enthusiasm that was infectious! He seemed to have a real knowledge of the exact area the house was in - as if he had been living in our house for years without us knowing! Nick did a fantastic job with the photos, and his video was a great bonus. Without a doubt, Nick was the reason we went with Davies & Davies.
We had received an accepted an offer within about 4 days of the house going up for sale and communication during this time was pretty good, keeping us updated of viewings etc.
However, once we had accepted the offer, there was a lack of communication and having not heard anything for 6 weeks I had to chase for an update. I have no idea if this is me being impatient, or just poor communication from the agency.
Once I chased I then received an update and also advised that we were now under the wing of Louise.
Louise was a Godsend! When we hit issues down the chain, she would endlessly chase up and down the chain for me, patiently replying to all of my emails, all whilst maintaining her friendly, professional demeanour. I cannot thank Louise enough for her help, and even replying to a couple of my emails when she was on a day off. Thank you Louise, you are the star of D&D Trowbridge!PositiveProfessionalism
Rich · 22 June 2022
Agent replied · 21 June 2024
Good afternoon Rich
Thank you so much for taking the time to leave such a comprehensive review of the Trowbridge Sales team! We are delighted that you had such a positive experience, and that any bumps along the way were ironed out to your satisfaction.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleWe had a property viewing with Keeley today and she was welcoming, professional, and informative throughout. Even though the property today wasn’t the right property for us, she made the experience easy and was patient when I had two young children in tow. Thank you for your help Keeley!
E · 20 February 2026
Agent replied · 20 March 2026
Good afternoon, E C.
Thank you so much for your kind review, and we have passed on your comments to Keeley! Let's hope we can find you a property that is more suitable, and we are sure Keeley will be in touch when one comes up!
Kind regards, Davies & Davies
★★★★★ 5/5
GoogleWe had a few agents come out to us to do a valuation, Davies & Davies were by far the most professional and came prepared with knowledge and facts of our house. Nick gave us the information we needed to get started, he was patient with us as we hadn't sold a house before so had plenty of questions.
Steve navigated us through the sale who was excellent, always returned my emails and phone calls. Did all the chasing up (Solicitors were rubbish). Steve let me know straight away once there was news. I highly recommend Davies & Davies they couldn't do enough for us and ensured everything ran smoothly with the sale.
Natalie · 15 April 2022
Agent replied
Good morning, Natalie
We very much appreciate you taking the time to leave a detailed and positive review for the Trowbridge team, so thank you! We have passed on your comments, and the team was delighted that you were so pleased with the service you received from them.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleWe rented a property for over six and a half years. During that time, there were unfortunately a number of maintenance issues (including some significant ones), however the real gem of Davies & Davies is Philomena. …
Dan · 22 May 2026
Agent replied · 22 June 2026
Good morning, Dan.
Thank you so much for your kind words and for taking the time to share your … More
★★★★★ 5/5
GoogleMargerita and the team at Davies & Davies Trowbridge have been extremely helpful in guiding us through the process of renting our new home through them.
We were able to view twice with Margerita showing us round and patiently answering our many questions.
Corinna · 20 November 2025
★★★★★ 5/5
GoogleGreat service from Davies and Davies in Trowbridge! We were buying a flat which took many months as our solicitor was very slow to progress things. Louise Fowler was our contact and did her utmost to move things along, keeping us informed and answering all our questions fully and promptly. Our experience as buyers would lead us to use Davies and Davies to sell our property with them knowing how well they deal with customers.
H · 11 November 2024
★★★★★ 5/5
GoogleI cannot rate Nick and team highly enough. When an initial sale fell through with another agent, Nick was very keen and proactive in taking over selling my house. During a period of economic uncertainty I had doubts that I would ever sale, but now with confirmed completion date, it's happening. And this is all due to the help from Nick and all at the Trowbridge office. Highly, highly recommended.
Robert · 25 April 2023
Agent replied · 24 June 2023
Good morning, Mr Boucher
Thank you so much for taking the time to leave such a positive review, and we have passed on your kind comments to the team, who were delighted!
We are so looking forward to handing over the keys to your new home very soon!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleWe viewed 5 properties with Oscar this afternoon. We found him extremely helpful and knew all the details of each place we viewed. He had a great attitude. We ghroughly enjoyed our viewings.
Scott · 15 June 2026
Agent replied · 22 June 2026
Good morning, Scott.
Thank you for your lovely feedback. We're so pleased to hear that you enjoyed your viewings with Oscar.
His knowledge of the properties, attention to detail, and positive attitude are qualities we greatly value, and it's wonderful to know they helped make your experience such an enjoyable one. We'll be sure to pass your kind comments on to him.
Thank you for taking the time to share your experience, and we hope we can be the agent to help you find your new home!
Best wishes, the Davies & Davies Team
★★★★★ 5/5
GoogleOscar showed me around a couple of properties. He was very professional, helpful and friendly. He was knowledgeable about the properties he was showing and took plenty of time to show me around
Kate · 8 June 2026
Agent replied · 22 June 2026
Good morning, Kate.
Thank you for your wonderful review. We're delighted to hear that Oscar provided such a professional, helpful, and friendly experience. It's great to know that his knowledge of the properties and his willingness to take the time to thoroughly show you around made a positive impression.
We truly appreciate your feedback and will be sure to pass your kind words on to Oscar. We wish you all the best in your property search and look forward to assisting you again in the future.
Kind regards, Davies & Davies
★★★★★ 5/5
GoogleWe've worked with Davies and Davies for some time now, and have enjoyed all of our engagements with the team. For us, working with clients who share our ethics and values is so important. Here's to many more years of working together!
Clearview · 17 March 2026
Agent replied · 20 March 2026
Good afternoon, Clearview!
Thank you for your wonderful review! We truly value our ongoing relationship and are delighted to hear that our shared ethics and values make our collaborations so positive. We look forward to many more years of working together and achieving great results as a team.
Kind regards, Davies & Davies
★★★★★ 5/5
GoogleI cannot recommend Davies & Davies highly enough especially Carole & Catheryn in the lettings department.
I needed to find a tenant for my property and approached without hesitation this Estate Agent as they have an excellent reputation. Their fees were extremely competitive and their service fantastic.
A tenant was found pretty much straight away and they dealt with all the referencing, contracts, deposit etc. They kept me informed with warm and friendly communication.
I really felt like a valued customer and was given a stress free experience
THANK YOU SO MUCH!!!!PositiveResponsiveness, Professionalism
Gabby · 24 August 2021
Agent replied
Good afternoon Gabriella
Thank you so much for your wonderful review of the Lettings team, particularly Carole and Catheryn. We have made sure they are aware of the review you have left and they were delighted that you were so pleased with the service they provided.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleWe've just completed on the purchase of our new home through Davies & Davies in Trowbridge and the staff were quite simply superb. From day one nothing was too much trouble, they were quick to respond to any questions we had and were head and shoulders above other agents we spoke to in the area. Special thanks to Nick Graves the manager, Steve Smith, Katherine Bly and Louise Fowler. When we sell in the future, which we're not planning too by the way, we wouldn't go anywhere else. Quite simply the best agent in Trowbridge.
Lucy · 29 July 2021
Agent replied · 29 July 2023
Good morning Lucy
Thank you for your lovely review of the Trowbridge team! Everybody is working very hard to get as many sales through before the stamp duty deadline and they are delighted that you were able to get your purchase through in time! Wishing you all the best in your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleI have always had very good dealings with your company and Philomena is always very helpful.
Rosemary · 20 August 2025
Agent replied
Dear Ms Dawkins-Smith
Thank you for taking the time to leave a review, I have passed your kind … More
★★★★★ 5/5
GoogleI recently had the pleasure of viewing a property listed by Davies and Davies Trowbridge with a Lovely Lady Margarita and I am thoroughly impressed. The viewing experience exceeded my expectations in every way.
From the moment I arrived, Margarita made me feel welcomed and comfortable. Their professionalism and attention to detail were evident throughout the tour. They provided insightful information about the Stern property, highlighting its features and potential with great enthusiasm and expertise.
The property itself is in immaculate condition, just as described in the listing. It was clear that a lot of care had be done.
What stood out the most was the Agent’s willingness to answer all my questions thoroughly and patiently. They were knowledgeable about the local area and provided valuable insights into the neighborhood, schools, and community amenities.
Overall, my experience was outstanding.
Thank you, for making this process so smooth
Mr · 7 June 2024
★★★★★ 5/5
GoogleWe did not sell our property through Davies and Davies Estate Agents, but we did buy our property through them. Our mistake was not to engage Davies and Davies to sell ours as well. We found that Davies and Davies offered the support we needed in purchasing our property, even when it required a handover of keys after 6pm. Estate Agents are only as good as their staff, which in this case we must mention Davies and Davies New Homes Negotiator, Charlotte Geary. In all our conversations with her we have found her to be both professional and committed to supporting our purchase to make our transition into our new property as smooth as possible. Charlotte kept in touch with us and always got back to us when we reached out to her for advice or information.
In our opinion, the most common complaint we have experienced and heard from friends, colleagues and relatives about estate agents, is that they do not keep you informed or do not get back to you in a timely manner when you contact them. Charlotte proved this belief cannot be apportioned to all estate agents. She is a credit to Davies and Davies and clearly demonstrates the behaviours clients wish to see when purchasing and selling properties.
We would recommend talking to Davies and Davies before making a decision on which agent to use to sell your property.
Scott · 24 June 2021
Agent replied
Good morning Scott
Charlotte was absolutely delighted with the amazing review you have very kindly left following your purchase. We really appreciate the depth of review of the services provided, and in the meantime hope that are you settling well in your new home.
Kindest regards, Davies & Davies
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