Brown and Merry Tring reviews

★★★★★ 5/5

Google

A big thank you to Henry Smith, Joanne Wallis, and the team at Brown & Merry - Tring for helping me rent out my property. Both Henry and Joanne were friendly, knowledgeable, and always quick to respond to any questions I had. The whole …

Sai · 16 February 2026

★★★★★ 5/5

Google

Both Henry and Joanne have been great. They have been easy to get hold of (which is not always the case), quick to respond, super helpful and very good at understanding my tenancy situation and requirements. They are also nice people and fun to deal with. If you use them to rent or let, they will look after you!

Adrian · 14 October 2026

★★★★★ 5/5

Google

Brown and Merry Tring have provided a fantastic service. Zack has been attentive and quick to respond to all emails and phone calls, as well as making himself available for me to visit the property again after my offer was accepted. …

Maddie · 16 February 2026

★★★★★ 5/5

Google

Vicky and Jo have been a great help to us finding a new rental property. Vicky inparticular went above and beyond keeping in touch throughout the referencing process even checking in on us out of hours. Once referencing had been completed Jo had us in the property ASAP with no issues. Thanks Both !

Emily · 28 October 2025

★★★★★ 5/5

Google

We have recently worked with Ellie McKeown and Emily Walker from Brown and Merry estate agents. They were both very professional and very pleasant. They were able to tell us all we wanted to know about the property we were viewing as well as giving us helpful local information. They made the whole experience informative and helpful. After we had viewed the property they were both very efficient at getting the necessary forms and documents over to us. Always polite and efficient.

Phil · 17 December 2024

★★★★★ 5/5

Trustpilot

Brown and Merry especially Klaudia were excellent.

Klaudia Gnitecka was my initial contact and her professional and knowledgeable approach led me to select Brown and Merry. It proved to be the right decision and I have nothing but praise for the Stony Stratford team and in particular Klaudia, who supported us excellently throughout the sale of our home. Thank you.

David · 11 July 2026

★★★★★ 5/5

Google

Had a very smooth move into our house. Thanks to Henry and Jo for all their assistance. Very professional and informative. Would highly recommend Brown and Merry

Angela · 11 May 2026

★★★★★ 5/5

Google

Had such an excellent experience with Ellie at Brown and Merry Tring recently in our search for a place to rent. She was personable, professional, honest and so responsive in all aspects of working together and I can’t thank her enough for helping us in finding an absolute dream of a place. It was refreshing to have this kind of experience and it has definitely restored my faith in the whole process. Thank you so much Ellie! Would absolutely recommend working with you to anyone!

Tania · 28 October 2024

★★★★★ 5/5

Google

Lucy is always so friendly and happy to help, an amazing experience, a true pleasure to deal with

Luke · 11 July 2026

★★★★★ 5/5

Google

A huge thank-you to Jo & her team in the lettings department at Brown & Merry, Tring for all of their help throughout the many years we have been a landlord with them. We've recently moved back to our home after more than 20 years renting it out, initially with Denise, Julie & then Jo when she arrived in 2008. Jo & her team have always been very professional, gone above & beyond & solved issues as & when they arose. Would not hesitate to recommend them to future landlords.

Karen · 16 March 2026

★★★★★ 5/5

Google

Henry, Vicky, and Joe were fantastic in handling a recent urgent rental. Their professionalism and attention to detail were outstanding, and we are extremely grateful for the excellent service they provided.

Peter · 16 March 2026

★★★★★ 5/5

Google

Jo and her team, Henry and Lucy have been incredible from start to finish. They have guided me through the whole process, have answered all my enquiries swiftly, have been so professional and kind, I just cannot fault them at all. Highly recommend, thank you so much. Jude

Jude · 4 October 2026

★★★★★ 5/5

Google

Met with Tom from Brown and Merry today for a valuation of my property . He was very pleasant to deal with as I needed a valuation for probate purposes . A service they provide for free unlike another local estate agent. Who wanted to charge a fee . Highly recommend Brown and Merry they came out as soon as I asked them to . Tom was very business like in his dealings with me and I would definitely use them if I did want to sell

Annette · 27 July 2024

★★★★★ 5/5

Google

We have been looking for a property for a month or so now and looked at several properties in Tring. Zack Harris has gone above and beyond for us and we’re so grateful for is attentiveness and advice, we know we’re in the best hands with him!

Thomas · 6 October 2026

★★★★★ 5/5

Trustpilot

I bought through B&M Aylesbury 5 years…

I bought through B&M Aylesbury 5 years ago & they were fantastic. I dealt with Edward who was nothing but amazing throughout my search, the negotiations & purchase. Always polite, prompt, easy going, positive & responsive. I am now looking to sell so I thought I would give him a call. Again 5 years on Edward is still positive & on the ball, super helpful. As I’m looking to sell Edward put me through to his Manager Justin - again super helpful & professional, offered a great insight to the current market & buyers that they could introduce to the property, really thorough. These guys are great. If you are looking to buy I would highly recommend B&M Aylesbury-ask for Edward on sales & if selling ask for Justin.

Rockerfella · 9 September 2025

★★★★★ 5/5

Google

Lettings team are so helpful and really try to find a property that caters to all your wants and needs. Henry, in particular, went above and beyond to help us in our rental process. He advised us of properties that were most suited to us as soon as he was able to which made us feel like he had our best interest at heart. Super friendly, reliable, and professional and an asset to the team. Thanks so much! We are now in a lovely family home that has ticked almost every box for us and we are very grateful.

Emmajane · 27 September 2026

★★★★★ 5/5

Google

Lucy has been very proactive and helpful.

Caroline · 11 August 2026

★★★★★ 5/5

Trustpilot

Kevin

Kevin, the Branch Manager in Hemel Hempstead, has been extremely professional and supportive throughout my property-buying process. I have been particularly impressed by the calm, respectful and efficient way he has handled everything. Property transactions can be stressful and complicated, but Kevin took the time to listen to my concerns, explain matters clearly and treat my circumstances with genuine understanding. His knowledge, professionalism and excellent communication have given me reassurance and confidence during an important time for my family. It is rare to receive such a high level of personal attention and customer care. Although my transaction is still ongoing, I already believe Kevin deserves special recognition for the way he has supported me. I have every confidence in him and would highly recommend his services. Once the transaction is complete, I will be very happy to update my review to reflect my full experience. Thank you, Kevin, for your patience, professionalism and the exceptional way you have handled everything so far.

Loredana · 20 September 2026

★★★★★ 5/5

Google

Highly recommend Vicki! Vicki was absolutely brilliant from start to finish. She was incredibly knowledgeable about the property and the area, answered all my questions thoroughly, and …

Rachel · 16 February 2026

★★★★★ 5/5

Google

Brown and Merry's Tring lettings department continues to provide us with an excellent service as landlords. Jo Wallace and her team are always extremely helpful, and efficient, in arranging the lettings process from listing a property to completing the tenancy.

C · 28 October 2025

★★★★★ 5/5

Google

Words cannot explain how grateful and pleased that we found brown and merry estate agents. After having to move twice in a very short period of time as well as being newly weds, it was a very stressful time for me and my husband. However working with Ellie on finding a new home was so straight forward and she was so friendly and helpful - it just made everything seem unreal as we were so used to experiencing difficulty and stress when working with estate agents - Ellie and brown and merry were something else (in a good way!) In less than a few weeks we were moved into our new home and cannot be happier - thank you so much to Ellie for all the help and just being a lovely person to speak with when everything was so stressful at the time. Thank you!!

Kayleigh · 29 March 2024

★★★★★ 5/5

Trustpilot

I cannot praise or recommend Brown and…

I cannot praise or recommend Brown and Merry Wendover enough. I have never been one to leave reviews, but I felt incredibly implied to do it in this case. Our fantastic experience began with viewing the house we were purchasing. We viewed the property two times, firstly with Sylvie and secondly with Ruby. Both were absolutely fantastic experiences, and they both did as much to sell the house as the property itself. On both occasions we were handed beautifully presented brochures, which were fantastic additions to the viewing and more than anything, fantastic memoirs for the house we were purchasing. They were knowledgeable, kind and not in anyway overbearing, completely contrasting all other experiences we had had with estate agents. We submitted an offer for the property, which was accepted, and were immediately given all options in relation to conveyancing, processes etc. Once again, a really thought through stage. During our purchase, through no fault of Brown and Merry's, we began having issues with our solicitors. And in particular, issues with an enquiry from our conveyancers. We were advised by them to call Brown and Merry for advice, and upon doing so were passed to Claire. Claire took it upon herself to liaise with us, the sellers, the sellers solicitor, our solicitor etc. to assist in organising a resolution that would allow exchange and completion. She chased everyone almost everyday, updating us throughout and creating communication between both sides where there never was before due to incompetent solicitors. We had a point of contact for which nothing was too much to help with, and the purest example of someone going above and beyond where they were in no way obligated to. I truly believe without Claire's assistance, we would not be at the exchange stage we are now. Thank you Claire. In summary, if you are thinking of buying or selling through Brown and Merry, you'd be hard pressed to find anyone better.

Max · 10 July 2025

★★★★★ 5/5

Google

Moving country has been full of hurdles but fortunately the team at Brown & Merry helped overcome quite a few to help me into my new place. A really great group of people! I am indebted to them and thank them.

Scott · 4 October 2026

★★★★★ 5/5

Google

Ellie was really helpful in assisting me find a suitable flat in Berkhamsted. She was very professional in confirming appointments, timely and well informed about the viewings. She was also very efficient with sorting out all the paperwork to process the rental. Christian has also been very prompt and efficient with supporting my ongoing rental. I highly recommend the services of Brown and Merry

Julia · 5 December 2024