Every review we hold for the Trentham office, from every platform, shown as written. First names only.
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5/5
FacebookWe would definitely recommend Dale and Collins! They were excellent throughout our tenancy, always helpful and quick to fix any problems. Best letting agency we have used so far π
Peyton Β· 1 December 2020
Agent replied Β· 29 October 2023
Thank you for your comments! Best of luck in your new home to you both! Jackie
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5/5
GoogleVery friendly and approachable, helped me with anything needed and kept me in touch when required.PositiveResponsiveness, Quality, Professionalism, Value
Sophie Β· 25 August 2022
Agent replied Β· 28 July 2023
Hi Sophie, thank you so much for this lovely review. So glad you were pleased with the service you received. Kim - Dale & Collins
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5/5
Facebookrented a property and dale and collins bent over backwards for us, defo be renting from them again. staff are amazing always at the end of the phone. even after our landlord decided sell the house we were renting the letting team helped to find us another property and made our move less stressful, cant fault them at all amazing people
Tracey Β· 23 December 2020
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5/5
FacebookThe staff are so lovely and friendly. They made sure myself and my family were happy before anything. They also helped me with some previous issues which I was really grateful for.
Alyshia Β· 19 December 2019
Agent replied Β· 29 October 2023
Thankyou Alyshia!
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5/5
FacebookAnyone looking for a letting agent these are the people you need.Always there for help and advice and totally professional. Make my little business run like a dream.Always helpful and friendly staff.
Jenny Β· 2 December 2019
Agent replied Β· 29 October 2023
Thankyou Jenny!
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5/5
GoogleAbsolutely excellent service and communication Could not have been better for a first time buyerPositiveResponsiveness, Quality, Professionalism, Value
Tubby Β· 25 August 2022
Agent replied Β· 28 July 2023
Hi Tubby - thank you for leaving us this lovely review. We hope you are now settled into your new home. Kim - Dale and Collins.
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5/5
TrustpilotWe chose Dale Collins to sell our houseβ¦
We chose Dale Collins to sell our house and found them to be very good. After living in the same house for 45 years this was all new to us and they guided us through the selling of our property and the purchase of our bungalow. We found the team to be friendly and efficient from the start to completion.
Katie Β· 16 December 2020
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5/5
FacebookI can't fault them. They were professional, but friendly and extremely helpful, giving me some good tips and recommendations for my new home. I would use them again in the future.
Allie Β· 22 June 2019
Agent replied Β· 29 October 2023
Thankyou Allie!
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5/5
GoogleExcellent friendly staff. A pleasure to deal with and always helpful. A very professional company.
Norman Β· 11 October 2022
Agent replied Β· 28 July 2023
Thank you Norman. We appreciate your comments and the time taken to provide our review. Lovely working with you.
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5/5
GoogleI was relocating to the area which made viewings etc much tougher however the team at Dale & Collins (and Ruth in particular) made it a breeze!! I have experienced agents whose customer service ends when the money hits their bank but D&C are definitely not in this category. They continue to assist and advise where needed and I cannot recommend them highly enough.
Kerri Β· 29 July 2018
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5/5
GoogleVery efficient service. Clear and prompt communication throughout our purchase of the house.
Nick Β· 31 October 2022
Agent replied Β· 28 July 2023
Thank you, Nick, for your very positive review. Wish you all the best with your new property.
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5/5
GoogleVery efficient service. Clear and prompt communication throughout our purchase of the house.
Nick Β· 11 October 2022
Agent replied Β· 25 December 2024
Thank you, Nick, for your very positive review. Wish you all the best with your new property.
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5/5
GoogleDale & Collins are very knowledgeable and do their utmost to provide an excellent and professional service, both for rentals and sales. We have used them for some time and are very happy with all aspects of their service.
Ulrica Β· 30 March 2023
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1/5
GoogleMade me feel uncomfortable as tennant and would never rent from these guys
D Β· 25 August 2022
Agent replied Β· 24 August 2024
You are not a Tenant that we know or have rented to.
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5/5
GoogleAs a first time buyer, these guys & ladies made the process very simple. Charlotte you are a credit to the business. Excellent communication, excellent service and incredibly supportive with all of my questions. Highly recommended π β¦
Simon Β· 14 April 2023
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1/5
GoogleMade me feel uncomfortable as tennant and would never rent from these guys
David Β· 28 July 2022
Agent replied Β· 28 July 2023
You are not a Tenant that we know or have rented to.
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5/5
TrustpilotGreat customer service from everyβ¦
Great customer service from every member of the team provided excellent personal service and went above and beyond to help when ever issues arose at the property I rented, I can not rate this company high enough and even up till and including my moving out day I could trust them to help me thank you
Tracie Β· 10 May 2020
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5/5
GoogleAlways there to help and very quick with responses. Fab team here.
Becki Β· 28 July 2022
Agent replied Β· 28 July 2023
Thank you Becki - so lovely to read. Kim - Dale and Collins.
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5/5
FacebookWe have just completed the purchase of a house via Dale and Collins. They have provided us with outstanding customer service bespoken to our needs. Friendly , polite , helpful, and always there to provide excellent advice and support through the difficult process of buying a house. Many thanks to the team , and I would recommend you without hesitation.
Craig Β· 28 April 2017
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5/5
GoogleWe bought our house from them a couple of years ago. They were attentive and professional. Highly recommended.
Gizmotriner Β· 28 July 2021
Agent replied Β· 28 July 2023
Gizmotriner - thank you so much for the lovely review. Kim - Dale and Collins.
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1/5
GoogleRing to discuss repairs and waiting ages to get them done.
Aaron Β· 28 July 2022
Agent replied Β· 28 July 2023
We are awaiting photos of the repair issues, Aaron, from last weeks telephone conversation. Please can you send and we will know which contractors are best to send. Thank you.
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5/5
FacebookIf all estate agents were like Dale and Collins, I'm sure people would move more often! Totally professional from start to finish. It would appear that due to Sharon's experience and manner, even the solicitors are happy to speak to her. We were kept fully informed all the way. We would definitely recommend Dale and Collins to anyone.
Lynda Β· 28 February 2018
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1/5
GoogleNo help whatsoever. Seems like small buyers are not important
Jean Β· 28 July 2022
Agent replied Β· 28 July 2023
Hi Jean, looking at your recent review history it seems that you've not been happy with any service from any local business that you have experienced. We dispute your review. We work to our clients instruction and cannot sell a property to more than one buyer. However we do understand your frustration that properties are selling very quickly and there are bound to be disappointed buyers out there but thank you for your one star review. Jackie Collins.
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5/5
FacebookI cannot thank the team at Dale and Collins Lettingβs enough, Ruth, Tracy and Clair have been fantastic. They have always been there to help throughout my tenancy and any problems have always been sorted out swiftly. I would highly recommend the team to any prospective tenant or landlord. Thank you all for your help and support..
Simon Β· 11 April 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.