The Property Perspective reviews

Thank you very much for your kind words, we are sorry your sale didn't go through, but we are pleased you were looked after so well regardless of that, which is a huge positive. We wish you the best of luck if you were to sell again.

Hello Nathalie,I am very sorry to hear you have had a bad experience. Typically our viewings are hosted by the vendors, unless stated otherwise. Hence why there was nobody from Property Perspective to meet you at the viewing. Having reviewed the notes, I can see that we did leave you a voicemail at 12.30 (the viewing being at 5.30) to advise that the viewing had to be re-arranged due to the vendor not being able to accommodate for work reasons. We requested for the viewings to re-arranged for this Saturday, as this was a more convenient time.If you could get in contact with me directly on 0161 929 3740 and I will be able to assist further.Lee

Thank you for your kind words Alex, i'm glad keira and the team look after you so well!Alex

Thank you Andy,Hope everything goes well in your new property! Really pleased you thought everyone at PP are easy to deal with, friendly and helpful. we strive to make sure we deliver this service day in day out!Best wishes on your new home! Lee,BDM @ PP

Thank you Mr Kingdon. It's really pleasing to see that you had such a great experience with ourselves and it wasn't just Keira looking after you but, the whole team :) Alex

Thank you for your kind words. We are glad you had a good experience with ourselves and that Keira looked after you so well. Alex

Thank you very much for your review. it's really pleasing to see you were looked after so well by the whole team.

Good morning Louise,Thank you very much for the review. I am really pleased to hear that your experience with PP and specially Megan has been a positive one.Best of luck in your new property! Lee

Thank you Ian for leaving us a review. We are glad that we could have been of help and we hope you enjoy your new home!

Thank you for taking the time to share your feedback. We’re sorry to hear that you were left feeling frustrated and appreciate the opportunity to respond. Your offer was received and presented to the vendor, and you quite understandably raised a number of questions relating to the property. As explained at the time, some of this information was not immediately available to us and we were in the process of seeking clarification from the vendor where possible. At no point were you pressured to proceed without further checks or a survey. While these enquiries were ongoing, another offer was received and accepted by the vendor. Once that decision was made, the property was marked Sold Subject to Contract. The vendor is entitled to accept an offer at any stage, and we are required to act in accordance with their instructions. We would like to reassure you that information regarding interest in the property was provided in good faith based on the position at the time, and at no point was there any intention to mislead. Regarding communication, we acknowledge that the situation moved quickly and appreciate that this was frustrating for you. Following the sale being agreed, we contacted you purely as a courtesy to inform you and ask whether you would wish to be considered should the agreed sale not proceed. This is standard practice and was intended as a courtesy. We also wish to address the personal comments made about a member of our team. All communication was handled professionally and in line with our responsibilities as estate agents. While we regret that this transaction did not proceed for you, we are confident that the process was conducted fairly. If you would like to discuss this further, please do not hesitate to contact us.