Every review we hold for the Trafford office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotRude and unprofessional
Unfortunately, I do not have a good word to say about this company, or how they treated me as a buyer for one of their properties. I thought Estate Agents were supposed to be impartial to both the buyer and seller, but this was far from the case with us. The Account Manager we were assigned to was nothing short of rude and unprofessional from start to finish, telling us that our Solicitors were not ones who she would recommend and we should go with one of her recommendations, which they obviously get commission for, to giving us unrealistic completion dates, and then not allowing us to go and see the property again until contracts had been exchanged. I could go on, but to top it all off, at the end of the whole process, my Solicitor told me that in all his years of dealing with Estate Agents, she was the rudest he had ever come across, which I think says it all.
Nina · 31 December 2025
Agent replied · 20 March 2026
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience felt disappointing, as this is certainly not how we would want any buyer to feel.
When we suggest solicitors, this is based on the service we have previously received and their familiarity with the part-exchange process, which can sometimes help transactions progress more smoothly. We always respect a buyer’s choice of solicitor, and there is never any obligation to use a firm we recommend.
We’re sorry if our communication came across in a way that felt unhelpful or frustrating. We aim to support all parties throughout the process and keep things moving as clearly as possible.
Thank you again for raising your concerns we genuinely value feedback and will take this on board as we continue to improve our service.
★★★★★ 5/5
TrustpilotI had a great experience with this…
I had a great experience with this estate agent from start to finish. Emma and Megan were both incredibly helpful, professional, and responsive throughout the entire process. They kept me well informed at every stage, answered all my questions promptly, and made what can often be a stressful experience feel straightforward and well managed. Their friendly approach and clear communication really stood out. I wouldn’t hesitate to recommend them to anyone looking for a reliable and supportive estate agency.
Jonathan · 19 December 2025
Agent replied · 20 March 2026
Thank you so much for your lovely feedback. We’re really pleased to hear that you had such a positive experience from start to finish. Emma and Megan will be delighted to know that their professionalism, responsiveness, and friendly approach made the process feel straightforward and well managed.
We truly appreciate your recommendation and wish you all the very best moving forward.
★★★★★ 5/5
TrustpilotWe used The Property Perspective to…
We used The Property Perspective to market the sale of our home as part of the 'Move Maker' scheme to purchase our new build property. Our contact at the company was Megan Raby. From start to finish Megan was professional, proactive and persistent in her approach to getting us to exchange of contracts after months of hiccups due to incompetent solicitors. I would recommend using TPP to anyone and go as far as to say you are truly blessed if Megan Raby is in your corner. I cannot thank Megan enough for all her support. Thank you, thank you Megan.
Donna · 27 November 2025
Agent replied · 20 March 2026
Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that your experience with The Property Perspective, and especially with Megan, was so positive.
Megan will be thrilled to know how much you valued her professionalism, proactive approach, and persistence throughout what was clearly a challenging journey with the solicitors involved. Ensuring our customers feel supported from start to finish is incredibly important to us, and your kind words truly mean a lot.
We’re so pleased we could help you reach exchange and move forward with your new build purchase. Your recommendation is greatly appreciated, and we completely agree having Megan in your corner is a blessing!
Thank you again for your trust and for recognising Megan’s hard work. We wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotFirst House
Bought a first house, experience from start to finish was excellent and The property Perspective kept me in the loop about where the transaction was up to also referring me to a solicitor that i used, Lauren made sure i got updates and let me know by Email what was needed. I highly recommend this company if you are after a new home.
Mark · 30 January 2026
Agent replied · 20 March 2026
Congratulations on buying your first home what an exciting milestone!
Thank you so much for your kind words about The Property Perspective. We’re thrilled to hear that your experience from start to finish was excellent and that you felt fully informed throughout the transaction. Keeping our clients in the loop at every stage is something we’re very passionate about.
It’s especially lovely to hear your feedback about Lauren making sure you received timely updates and clear guidance on what was needed is exactly the level of support we aim to provide, particularly for first-time buyers.
Thank you again for your recommendation, and we wish you every happiness in your new home!
★★★★★ 5/5
TrustpilotKeira was the lady that helped us with…
Keira was the lady that helped us with our purchase at Monteney Gardens. She was absolutely amazing from start to finish. Really kind and helpful with what was a very stressful time with solicitors slowing everything down. Keira was on the case and i cannot thank her enough for everything she did for us. A wonderful lady with a beautiful heart. Emma
Lee · 13 November 2025
Agent replied · 22 November 2025
Thank you so much, Emma, for your lovely words. We’re so pleased to hear that Keira was able to support you through what can be a stressful process and help make your home purchase at Monteney Gardens a positive experience. She’ll be truly touched by your kind comments, we agree, she’s wonderful! Wishing you all the best as you settle into your new home.
The Property Perspective Team
★★★★★ 5/5
TrustpilotThe Gold Standard of Agents
Highly recommend The Property Perspective! Our account manager Lauren was exceptional, professional, friendly, and always available to help. She went the extra mile to manage tricky solicitors and ensured we understood every stage of the process. Nothing was too much trouble for her. Five-star service!
Katy · 20 February 2026
Agent replied · 20 March 2026
Thank you so much for your wonderful recommendation!
We’re absolutely delighted to hear that you had such a positive experience with The Property Perspective. It’s fantastic to know that Lauren provided exceptional support throughout your journey especially when navigating tricky solicitors. Keeping clients informed and making the process as smooth as possible is something we pride ourselves on, so your feedback means a great deal.
We’ll be sure to pass on your kind words to Lauren. Thank you again for your five-star review it was a pleasure to support you!
★★★★★ 5/5
TrustpilotI am very happy with the service…
I am very happy with the service provided by Property Perspective. From the start, I was clearly informed and supported through each step. Megan was great, always responsive, helpful, and kept me updated throughout the process. Everything went smoothly, and I would definitely recommend Property Perspective for their professionalism and friendly approach.
Oksana · 20 November 2025
Agent replied · 22 September 2026
Thank you so much for your kind words! We’re delighted to hear that you were happy with the service provided by Property Perspective. Megan will be thrilled to know that her responsiveness, support, and updates made your experience smooth and positive.
We really appreciate your recommendation and are so pleased that our professionalism and friendly approach made a difference. Wishing you all the best in your new home!
★★★★★ 5/5
TrustpilotOverall positive experience
Overall, I had a very positive experience. I especially appreciated the quick responses to both emails and phone calls, which made the whole process smooth and stress-free. Lauren was always polite and professional, which made communication easy and pleasant.
JK · 11 February 2026
Agent replied · 20 March 2026
Thank you very much for your thoughtful review.
We’re so pleased to hear that you had a positive experience and that our quick responses helped make the process smooth and stress-free. Clear, timely communication is incredibly important to us, so it’s wonderful to know this made a real difference.
It’s also fantastic to hear your kind feedback about Lauren. Her polite and professional approach, along with her dedication to keeping everyone aligned truly reflects the standard we aim to deliver at The Property Perspective.
Thank you again for your trust and for taking the time to share your experience. We wish you every happiness in your new home!
★★★★★ 5/5
TrustpilotBrilliant experience
We had an amazing experience with Property Perspective. Our moving was very stressful and not straightforward, but Megan and the Team went above and beyond to help sorting things and we made it!We always felt supported, understood. Customer care is on the 1st class level and personal approach was brilliant. The Team would always listen to us and it did feel like not just Estate Agency, but a bit of Mental Health Therapy (that's what you need when you move houses😅) Even when Megan was on her Leave, other managers were very helpful. Lauren was very caring to our case too. Many thanks for all your work. We highly recommend PP, because it's fast, modern, professional and caring Agency.
Mary · 23 October 2024
Agent replied · 23 December 2024
Thank you so much for your kind words and wonderful review! We're thrilled to hear that your experience with Property Perspective was so positive and that we could help make your moving journey a little less stressful.Megan, Lauren, and the entire team truly appreciate your recognition of their efforts and dedication. Moving can indeed be overwhelming, so we're glad to know our support and personal approach provided some comfort along the way (and maybe even a bit of "therapy" 😅).Your recommendation means the world to us, and it’s incredibly rewarding to know that our fast, modern, and caring approach made a difference for you. Wishing you all the best in your new home! 😊🏡Lee
★★★★★ 5/5
TrustpilotFantastic
They were just great from start to finish. We were supported by Lauren Sherwood. Lauren was always easily contactable and had the answers we needed. She was professional and reassuring. Moving house is stressful but Lauren made it so much easier for our family. Would highly recommend.
Customer · 26 July 2026
★★★★★ 4/5
TrustpilotThank you Keira!
During what was a long, fraught and basically terrible conveyancing process for me [all caused by both solicitors], attempting to buy a property, Property Perspective's Keira was constant in her chasing up both sides, asking questions she shouldn't have had to be asking and trying everything she could to ensure that the sale actually came to completion. We got there in the end and I'd like to thank everyone involved from Property Perspective for the hard work they put in. I wouldn't want to go through that experience again but with the help of Keira and her dedication [not to mention patience!] to getting things settled it all turned out well and I'm actually in and loving my new home. Never thought that was going to happen !!
Deborah · 21 October 2025
★★★★★ 5/5
TrustpilotHouse purchase made easier...
Our experience with Megan was incredible to say the least! She was amazing from the very first point of contact and she helped us tremendously throughout. Our solicitor was unfortunately absolutely terrible and everyone involved was shocked that they were technically qualified, but Megan went above and beyond to help us push our solicitors to get into great as well as ensuring everything was done as soon as possible on the other parties side to move things along as quick as possible. We honestly could not have asked for someone better to help deal with the purchase of our house. Her expertise and service helped us through the stress caused by our horrendous solicitors. We cannot thank Megan enough for everything she done for us during what turned out to be one of the most stressful situations we've dealt with amd if we were ever in a position to sell our home, we wouldn't hesitate to go these guys. Outstanding service and we cannot recommend them enough! 5* service. Thank you so much!
Stef · 12 September 2024
Agent replied · 23 December 2024
Hi Stef,Thank you very much for your review for Megan! We are very pleased to read that you were impressed by the serviced provided! Best of luck with your new home and hope you settle in.Team PP
★★★★★ 5/5
TrustpilotHighly recommend
Megan was very professional, very nice and caring about getting the house we were buying. We had a few issues with solicitors etc but Megan made sure we got the house. We are in now and absolutely love our new home. Would highly recommend Property Perspective to anyone 👍
Deborah · 8 September 2025
Agent replied · 22 October 2025
Hi Deborah,
Thank you so much for your lovely feedback! We’re delighted to hear that Megan’s professionalism and caring approach helped guide you through the solicitor challenges and ensured you secured your new home. It’s fantastic to know you’re all moved in and loving it already. We really appreciate your recommendation and wish you many happy years ahead in your new home!
Best,
Lee
★★★★★ 5/5
TrustpilotSimple, friendly and accessible company to deal with. Always quick to respond and help
Megan was always informative and constantly working hard to keep progress moving with an important house purchase in difficult circumstances. She was a breath of fresh air in the house buying process, the same could not be said for the solicitors, but Property Perspective always had my best interests at heart. When Megan went on holiday I was informed immediately and assigned Kiera who was just as effective. Wonderful people who represented this company admirably.
Steve · 5 September 2024
Agent replied · 23 December 2024
Hi Steve,Thank you very much for your review - really pleased to hear that Megan was able to provide you with the service you expect and even when Megan was on holiday, Keria was seamless in her absence, which is great to hear! Best of luck with your new property. Hope you settle in quickly!Team PP.
★★★★★ 5/5
TrustpilotGreat service from PP
Great experience with Property Perspective from start to end, process was clear & good communication - essential during moving home. Special thank you to Lauren Sherwood who was our main contact & looked after us 🙏😊
Mr · 4 August 2026
★★★★★ 5/5
TrustpilotGreat experience of working with
Great experience. Great communication even with meany parties involved... everything had been sorted on the spot. Navigating throughout any arising obstacles in process of sale effortlessly. Would highly recommend Keira to anyone.
Leszek · 12 November 2025
Agent replied · 22 November 2025
Thank you for sharing your experience! We’re so pleased to hear that you had a smooth and positive journey, even with many parties involved. Keira will be thrilled to know her communication and problem-solving made such a difference. We truly appreciate your recommendation and are delighted we could help make the process as effortless as possible.
The Property Perspective Team
★★★★★ 5/5
TrustpilotHouse move
Keira was so helpful throughout the entire experience ensuring we were also up to date with what was going on and our next steps. She made the entire process so easy and would definitely recommend their help
Naomi · 18 September 2025
Agent replied · 22 October 2025
Thank you so much, Naomi! We’re delighted to hear how helpful Keira was in keeping you updated and making the process feel easy. Clear communication and support are really important to us, so it’s wonderful to know this came across. We truly appreciate your recommendation and wish you all the best in your new home!
Best,
Lee
★★★★★ 5/5
TrustpilotProactive!
Proactive is a bit of a cliché but the team at Property Perspective are always first to call. Straight in with progress feedback and with fresh thoughts on the next steps.
Brian · 12 November 2025
Agent replied · 22 November 2025
Thank you for your kind review! We really appreciate your feedback and are delighted to hear that you value our proactive approach and regular updates. The team at The Property Perspective always aims to keep communication clear and momentum strong, so it’s wonderful to know this stood out to you.
The Property Perspective Team
★★★★★ 5/5
TrustpilotWe had a great experience with The…
We had a great experience with The Property Perspective when selling our property recently. We had a difficult buyer and lots of ups and downs, we were fortunate enough to have Keira Walsh as our account manager. Keira was wonderful, she steered us through the whole process with professionalism and kindness. We received regular updates and Keira always had a solution to our many bumps in the road. We cannot thank her enough for all of her help at such a stressful time.
Helen · 2 November 2023
Agent replied · 23 December 2024
Hi Helen,Thank you very much for leaving the review! Its great to hear that Keira was on hand to steered through the ups and downs of your house sale! Tremendous to also hear that you have received regular updates.All the best in the future and good luck settling into your new build!Lee
★★★★★ 5/5
TrustpilotExcellent service
Just wanted to thank property prospective for their support in our recent sale and purchase.I mainly dealt with Kiera who was very understanding, always professional and a fantastic support from start to finish and really helped keep me informed every step of the way during our journey- always a step ahead, super efficient and excellent 1:1 people skills.Moving house can be a very stressfuland emotional time especially when your solicitors are difficult to get hold of and not very informative, which unfortunately was the case, with property perspective there was always someone at hand to answer my calls and divert me to Kiera who would always give me a full up date.Thank you to Kiera and the team your hard work was much appreciated. Mr & Mrs Hodgetts
Brenda · 7 August 2023
Agent replied · 23 December 2024
Thank you very much Mr & Mrs Hodgetts for your review .I am extremely pleased to hear that your experience with Property Perspective and namely Kiera was positive.I wish you all the best in the future.Lee
★★★★★ 5/5
TrustpilotKeira Walsh
I’ve dealt with Keira whilst trying to sell my property and she was nothing but professional and a breathe of fresh air along the way! I didn’t end up selling due to my buyer pulling out no fault of PP but Keira was still supportive with such positive energy in my new endeavours, a pleasure to work alongside this bumpy road of property!
Nikki · 27 June 2024
Agent replied · 23 December 2024
Thank you very much Nikki for your review. I am sorry to hear your actual sale didnt go through but really pleased to hear the service you received was a professional and Keira was supportive! She is over the moon to hear your feedback!Best of luck in the future with everything,Lee,BDM @ PP
★★★★★ 5/5
TrustpilotWe have sold our house with The Property Perspective
We have sold our house with The Property Perspective and we have been very pleased with this company. From start to finish, the people working on our case have been professional, friendly and have always kept us informed of progress. When there were some problems lower down the chain, they worked hard to resolve them and bring the sale to a satisfactory and pleasing conclusion. Special thanks to Keira for her hard work on our behalf. We really appreciated her efforts.
Eric · 12 April 2023
Agent replied · 23 December 2024
Dear Eric and Christine,Thank you for taking the time to leave a 5-star review on Trustpilot for your recent experience with Property Perspective. We are thrilled to hear that you had a positive experience selling your house with us through Redrow.At Property Perspective, we understand that selling a property can be a stressful and daunting task, which is why we aim to make the process as smooth and stress-free as possible for our clients. We are delighted to hear that we were able to deliver on this promise for you.Our team of experienced professional including Keira are dedicated to providing exceptional service, and we are pleased that we could help you sell your and importantly keeping you informed throughout. We appreciate your kind words and feedback, and we will continue to work hard to provide the best possible service to all of our clients.Thank you for choosing Property Perspective for your property sale, and we hope to work with you again in the future.Best regards,Lee
★★★★★ 5/5
TrustpilotMy sale
Throughout the sale of my property the communication was consistent and thorough, every step was explained very well and Megan went out of her way many of times to chase various things up for my self through solicitors and management companies to get the sale process done as quick and efficient as possible. Highly recommend for a smooth sale process
Adam · 27 June 2024
Agent replied · 23 December 2024
Thank you Adam,I am really pleased to hear you were impressed with Megan's service, she is over the moon with your words! I hope you settle into your new build purchase. Megan does try and go above and beyond speaking to 3rd parties to make sure the sale goes through smoothly!Best wishes on your new home!Lee,BDM @ PP
★★★★★ 5/5
TrustpilotFirst time buyer with Property Perspective
Just purchased a property and finalised within 2.5 months and the process was really smooth and efficient by Zeenat, everything was professional and Zeenat has been supportive towards my journey as a first time buyer, also thank you to everyone at Property Perspective towards responding in a timely manner. I can now enjoy my first home and lay down some roots. I can’t believe it happened this quickly. ZA x
Z · 1 November 2023
Agent replied · 23 December 2024
Thank you very much Zakiya,I am really pleased to hear your experience was smooth, this is exactly how we aim for all our transactions go.Wish you all the best with getting those roots put down at your new home!Good luck,Lee
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