Every review we hold for the Trafford office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotGreat team
Great team, very helpful talked me through the procedure. Would definitely recommend them to any of my friends and family.
Jacqui · 24 October 2024
Agent replied · 28 December 2024
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotThank you jasmine and team for all your…
Thank you jasmine and team for all your help. Felt stressful at times but you were all there to calm things. Thank you guys for the amazing effort you all put in
Wendy · 25 March 2024
Agent replied · 25 October 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWe contact Hadeen Donovan for a…
We contact Hadeen Donovan for a purchase of a property and he was verry helpful and he help us until the offer was accepted. Thank you sow much Haden !
Customer · 2 May 2024
Agent replied · 25 October 2024
Thank you for sharing your positive experience with us. We're thrilled that our service met your expectations, and we'll definitely pass your comments on to our team. Remember, we're here to help whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotVery approachable and easy to talk to.
Very approachable and easy to talk to.Always keeping you up to date on your houses progress.
Happy · 11 December 2024
Agent replied · 28 December 2024
Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If you ever need anything else, please get in touch.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGood experience
Good experience, we just started now ,so far we are satisfied I will give full feedback after my complete process
Tina · 9 October 2024
Agent replied · 25 October 2024
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI am abroad but they managed to sell my…
I am abroad but they managed to sell my house and take care of everything so I never had to do anything!
Craig · 3 September 2024
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotMy negotiator was Isabel
My negotiator was Isabel, she constantly kept me up to date with how everything was progressing, called everything somebody wanted to view the property to make sure the date and time was convenient, very pleased with her work.
Mike · 16 October 2023
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHaving a good experience so far they…
Having a good experience so far they keep in contact which ever department your involved with
Julie · 2 December 2024
Agent replied · 28 December 2024
We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSpringbok Properties well worth trying
Springbok Properties have been excellent & I would definitely recommend them. They quickly reply to any queries & are always on hand & keep you fully updated.
Florence · 4 June 2024
Agent replied · 25 October 2024
We're thrilled to hear that you had a positive experience with us. Your review will be passed along to our team members, who take great pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat service
Our negotiator Charlotte helped us through every step of the sales process,she was easy to talk to and quickly responded to any queries we had making the process as stress free as possible.
Neal · 6 February 2024
Agent replied · 25 October 2024
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotOverall good service
Overall good service Needed to be proactive to contact for updates but sold quickly which was what I was looking for
June · 12 September 2024
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotImpressive
Well, we haven't completed yet ,- but the service, communication and expedience so far had been outstanding.
Chris · 11 November 2024
Agent replied · 28 December 2024
Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything else, we’re here to help.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotThe team was extremely friendly and…
The team was extremely friendly and helpful. I had a wonderful experience working with them
Jagdeep · 9 December 2024
Agent replied · 28 December 2024
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotBecci did everything possible to…
Becci did everything possible to progress my purchase. Finally, we got there, after much deliberation and persistence!!
Katie · 8 November 2024
Agent replied · 25 October 2024
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
TrustpilotAn altogether terrible experience
An altogether terrible experience. They sell you a dream to get you signed up and then behave in a very unprofessional way. Would absolutely not recommend.
Geraldine · 11 June 2024
Agent replied · 25 October 2024
Dear Geraldine, thank you for your comments. We are disappointed to learn that you have not had a positive experience with us and that you felt that we conducted ourselves poorly; we take this extremely seriously and were quite concerned to read this, so we will be looking further into this internally to take any required measures. As far as we can comment, which can be challenging on forums such as this one, the sale has not materialised as we have anticipated it would initially, which can happen from time to time with any property sale unfortunately, and we share the disappointment with you. We can see that those involved with your file have been making every effort to facilitate this for you, and we do hope that we can move the property along soon. If we can be of any assistance, please do not hesitate to contact us. Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHouse sold in less than a month Lewis…
House sold in less than a month Lewis did a great job keeping in toutch and securing the agreed sale price.
Peter · 5 September 2024
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotExcellent Service
All aspects of the service are excellent. Constantly keeping us updated. 2 weeks to sell from first advertised.
Kathryn · 22 October 2024
Agent replied · 25 October 2024
We truly appreciate your positive review. We’re happy to know you were satisfied with the service we provided. Your feedback will be shared with the team. Please feel free to reach out if you need further assistance.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI found springbok very efficient and…
I found springbok very efficient and Mason friendly and on the ball any questions I had he answered professionally.
Customer · 2 October 2024
Agent replied · 25 October 2024
Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSam Livesey Negotiator did great job…
Sam Livesey Negotiator did great job keeping leads and organising views , professional and courteous always 👏
Terry · 1 November 2024
Agent replied · 28 December 2024
We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we can help with anything else in the future.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotFantastic communication throughout
Fantastic communication throughout, my sales negotiator (Ernest) was brilliant to deal with, very informative and had all answers to any questions or queries I had.
Ben · 20 June 2024
Agent replied · 25 October 2024
Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotQuick response to my queries and good service
I am in the process of property purchase and I would like to say Jamie Davies have been so good and quick in responding to all my queries, always giving me information that I need.
Cracy · 23 November 2023
Agent replied · 25 October 2024
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWe had Jake deal with our sale and he…
We had Jake deal with our sale and he was great would highly recommend
David · 11 December 2024
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotTom got us through completion swiftly …
Tom got us through completion swiftly and worked well throughout. Our actual sale was more due to luck as our neighbour ended up buying rather than through the company as such.
Beth · 16 February 2024
Agent replied · 25 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
Trustpilotgood and fast
So far so good , they constantly updates .And a very prompt speedy services
Adina · 9 December 2024
Agent replied · 28 December 2024
Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out.Warm regards, Springbok Customer Services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
