Trusted Agent profile · Trafford

Springbok Properties, Nationwide Trafford reviews

4.2

★★★★★ Great

1,188 reviews across 1 platform

Suite 7N Trafford House Chester Road, Old Trafford, M32 0RS, M32 0RS

Springbok Properties, Nationwide's office in Trafford, at Suite 7N Trafford House Chester Road, is rated 4.2 out of 5 across 1,188 reviews on 1 platform.

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1,188

Reviews on Trustpilot

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Reviews

Every review we hold for the Trafford office, from every platform, shown as written. First names only.

5/5

Trustpilot

MARC

MARC was Fantastic Went over and above to secure the Sale can’t thank him enough !

John · 8 November 2024

Agent replied · 28 December 2024

We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Communication fantastic with Lewis…

Communication fantastic with Lewis buddle answered all questions clearly defentley use your company in future time

Robert · 5 November 2024

Agent replied · 28 December 2024

We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further assistance, don’t hesitate to contact us.Warm regards, Springbok Customer Services

3/5

Trustpilot

give it a go

Helpful and keen somewhat force manners, however achieved the desired outcome thank you

Carole · 18 December 2024

Agent replied · 28 December 2024

Thank you for your feedback, we really appreciate it. Best regards, Springbok Customer Services

5/5

Trustpilot

Lewis did a great job of helping on the…

Lewis did a great job of helping on the sale of my property, he replied quick to messages and kept me updated all the time. Very happy with his work.

Michael · 27 February 2024

Agent replied · 25 October 2024

We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

1/5

Trustpilot

Worse company I have come across

Worse company I have come across. A lot of time wasting, lying and trying to squeeze every penny possible from people. They tell you one thing and do another.

Liam · 12 March 2024

Agent replied · 25 October 2024

Dear Liam, thank you for your comments, we were sorry to hear of your thoughts. We take feedback seriously, as it helps us to improve. Please be assured that we are committed to addressing your concerns. To better understand these concerns, we would be grateful it if you could provide us with a detailed account. You can reach us at customerservicemanager@springbokgroup.co.uk. Best regards, Springbok Customer Services

5/5

Trustpilot

Property purchase

Early days in our property purchase yet, but Joe Yale has made things run smoothly so far.

John · 10 October 2024

Agent replied · 25 October 2024

We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Made the whole experience stress free

Made the whole experience stress free. In constant communication straight away . Fantastic!

Ffion · 9 December 2024

Agent replied · 28 December 2024

We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Craig

Craig - I appreciate you being very prompt in getting the deal done- communication and service is one of the best the guys are very helpful all the way start to finish

Mustafa · 2 January 2024

Agent replied · 25 October 2024

Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Very patient and caring staff

Very patient and caring staff . We had Jasmine Little who was very helpful and guided us through the process

Brian · 20 August 2024

Agent replied · 25 October 2024

We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Setting up a sale from abroad is not…

Setting up a sale from abroad is not that easy. Laura put everthing in motion in 1 week. Great work

Antoine · 19 August 2024

Agent replied · 25 October 2024

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

4/5

Trustpilot

Part way through the process of buying…

Part way through the process of buying a property in SA18 Jess organised the viewing via text/email with the vendor and submitted my offer. No issues

Trudy · 30 April 2024

Agent replied · 25 October 2024

Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

1/5

Trustpilot

Nil stars

Nil stars Terrible awful service Customer service The good reviews cannot be real Avoid these people

Judith · 17 October 2024

Agent replied · 25 October 2024

Dear Judith, thanks for your feedback. We always welcome customers letting us know how their experiences were, so that we can learn and improve. We believe that we've addressed this with you directly - We'll look further into this internally to take any necessary improvement measures. Warmest Regards, Springbok Customer Services

4/5

Trustpilot

They are very efficient office and…

They are very efficient office and Internet wise but i had to do All the Viewings i dont know if this is Springbok policy

John · 4 June 2024

Agent replied · 25 October 2024

Thank you for choosing our services and for leaving us such positive feedback. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Excellent communication with my SR…

Excellent communication with my SR administrator today.Able to make changes to my pre view brochure quickly and efficiently.Prompt replies to my request.Service has been amazing so far.Thank you

Dee · 14 March 2024

Agent replied · 25 October 2024

Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Professional service

Mason who helped me with my purchase went above and beyond to help . He was patient and professional from the start highly recommended.

Mark · 30 May 2024

Agent replied · 25 October 2024

Your glowing review is music to our ears! We're overjoyed to have provided you with excellent service, and your feedback will be cherished by our team. If you have any further questions or need assistance down the road, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Great service

Great service, all going to plan like they said, everything was explained about the process

Chris · 24 October 2024

Agent replied · 28 December 2024

We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Absolutely happy with the service…

Absolutely happy with the service Jessica provided. She was amazing and proactive, also readily available to provide answer to all enquiries on our behalf.

Dami · 24 May 2024

Agent replied · 25 October 2024

Your positive feedback is a badge of honor for us, and we're thrilled to have met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services

1/5

Trustpilot

Really un happy with the service…

Really un happy with the service provided.I seem to be the only one doing the work. Poor communication and sometimes no communication on what should be a straightforward sale.

Mandy · 13 February 2024

Agent replied · 25 October 2024

Dear Mandy, we would appreciate it if you could provide us with an account of your experience, as your detailed input will assist us in addressing and resolving the issues you've raised. You can contact us at customerservicemanager@springbokgroup.co.uk. If we can be of any assistance, please do not hesitate to contact. Best regards, Springbok Customer Services

5/5

Trustpilot

Got far more viewings with them

Got far more viewings with themJessica who we dealt with mostly was very good and efficient Hopefully we’ve now got a sale (subj to contract) so happy with service received

Margaret · 23 January 2024

Agent replied · 25 October 2024

Your review has brightened our day! We're elated to have provided you with outstanding service, and we genuinely appreciate your kind words. Rest assured, your feedback will be shared with our team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Kept informed every step of the way, several calls just to keep us updated on what was happening and guide us through the selling process.

Consumer · 30 December 2023

Agent replied · 25 October 2024

Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Great service constant phone calls to…

Great service constant phone calls to keep me updated very helpful

Faye · 19 December 2024

Agent replied · 28 December 2024

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

The staff are very friendly and easy to…

The staff are very friendly and easy to talk to and they get you sorted very efficiently and professionally.

Customer · 12 August 2024

Agent replied · 25 October 2024

Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

With Springbok’s expertise we reach the…

With Springbok’s expertise we reach the subject to contract stage. Successful marketing and negotiation. We now working with springbok and the solicitors to finalise.

Allen · 13 May 2024

Agent replied · 25 October 2024

Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

5 Star service

From start to finish Marc did his best with our position and got us the perfect result.

Mr · 12 September 2024

Agent replied · 25 October 2024

Your review has brightened our day! We're elated to have provided you with outstanding service, and we genuinely appreciate your kind words. Rest assured, your feedback will be shared with our team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services

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