Trusted Agent profile · Trafford

Bridgfords Sale Sales reviews in Trafford

3.2

★★★★★

743 reviews across 3 platforms

81 - 83 School Road, Sale, M33 7XA, Trafford, M33 7XA

Bridgfords's office in Trafford, at 81 - 83 School Road, is rated 3.2 out of 5 across 743 reviews on three platforms, including 290 Google reviews rated 4.9.

Google logo

4.9 / 5

290

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

452

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Trafford office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience with Rheanna who was efficient and hard working throughout the process.

Lizzie · 11 February 2026

Agent replied · 11 October 2026

"Thank you so much for your kind words! We're thrilled to hear that Rheanna provided you with an efficient and hardworking experience. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Glad I wasn’t the seller

Tried to book a viewing of a property that had been on the market for almost a year. Had to call twice before I got a response. They couldn’t offer anything sooner than a week after my call. No wonder the house hadn’t sold.

CustomerDTA · 13 March 2026

5/5

Google

I was living in a rented apartment by Bridgefords.I am very thankful for the service provided by them.Amber was very supportive ,friendly and helpful to me .Amber is responding quickly to my queries even after I vacated the apartment. Thank you for your responsible and professional approach.

Twinkle · 10 December 2021

Agent replied · 9 December 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have rented my property using bridgfords.I had a very good experience with them.Amber from bridgfords handled my letting process. She was very professional and helpful.I eventually managed to let my property with no hassles.Thank you Amber and bridgfords team.

Srikanth · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Katie was great help from start to finish, made the process seamless, always checking in and trying her best to help. keep up the good work. Thank you.

Bernard · 15 April 2025

5/5

Trustpilot

Bridgfords Halifax were excellent

Sarah Broadbent was our contact person and she was excellent from the start. We viewed the property online but Sarah ensured that we had a good look at the property although it was virtually, she explained/answered many of our queries as this area was new for us. Communication was great and Sarah ensured we had all the information before we moved to the property and she was present to hand us the key at the property. She made us feel welcomed to the area and the property and this will remain with us forever. We are very happy with the property, there was a little problem with the bathroom door, it was fixed within days. No other issues have been reported, but I believe they will take good care of it if any issue arises. I will strongly recommend Bridgfords and thanks to Sarah.

Rajeeb · 4 August 2021

1/5

Trustpilot

My experience with Bridgfords Letting…

My experience with Bridgfords Letting Agents in Newcastle was nothing short of disappointing. As a landlord, I expect a certain level of service and professionalism, none of which were demonstrated by Bridgfords Newcastle branch. I would strongly advise against using their services and will be seeking alternatives for my property management needs in the future.

Ppt · 29 January 2024

5/5

Google

Elisha and Abdul were very helpful finding a rental to us. The whole process was smooth and everything has been well taken care of. As a new migrant with limited knowledge we found that working with Elisha and Abdul was carefree and informative. Highly recommended.PositiveProfessionalism

Benny · 11 January 2022

Agent replied · 10 January 2025

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

A big thankyou to Zahid, ,Mo and Adeel.

A big thankyou to Zahid, Mo and Adeel from bridgfords estate agents , hacienda ,manchester. Did a great job of presenting my house and all 3 were so helpful. Ended up getting four offers

T_ruth · 13 May 2026

1/5

Trustpilot

WHY CANT WE AWARD A ZERO STAR?!

Unfortunately, there is no option for "no stars" or they would get it. Bridgfords Letting Agents, Whitworth St, they let me an apartment, allowed me to move in, wires sticking out of the fuse box, broken smoke alarm, no running water, they say its not their job to check the flat had services in situ. They refuse to say they have done anything wrong, and tell me, its legal what they have done. In their advert, they failed to tell me that the apartment is in a block,with specialist fire measures! Then my balcony door broke, I'm on the 13th floor and they left it stuck open for 6 weeks with driven wind and snow at one point! they sent a painter and decorator to try and fix it, who didn't have a clue, and broke it further with his plyers and a screwdriver. Then there was the bathroom, they sent a "plumber" out to fix a broken shower, who announced he had to "demolish" the bathroom to fix it. I had to stop him, and call the Landlord before he did any more damage. A proper Plumber was called and it was a faulty valve, which was replaced in 20 minutes.Just as we thought we had scraped the bottom of the barrel with their "talents" last night, they appear to have let themselves into my apartment (without my consent or knowledge) unmade my bed, moved my personal belongings and disposed of my bed. Now, I have to have the morning off work AGAIN to go and see what's gone on. In my opinion, they are an absolute disgrace and shouldn't be trusted with anyone's property.

Colin · 26 May 2021

5/5

Google

Fantastic Letting Agents, really prompt with correspondence and always happy to help with enquiries. Special thanks to Rheanna who was so friendly and informative on viewings!

Amelia · 24 October 2023

Agent replied · 23 October 2024

Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care

5/5

Google

We have recently rented our property through Bridgfords - the team were amazing from the start and kept us well informed at every stage of the process. Our house was marketed well and they handled all of the viewings for us - we had very little to do! They found us new tenants really quickly and completed all the checks for us, giving us peace of mind. Overall, a great team - thank you!

Sarah · 24 October 2023

Agent replied · 23 October 2024

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience with bridgefords. Katie was extremely friendly and professional.

Kyle · 24 August 2024

Agent replied · 23 October 2024

Many thanks Kyle for leaving us your excellent 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have had my fair share of experiences with estate agents over the years. I have to say that Ava at Bridgfords in Sale is up there. She was friendly and professional and shows an interest in what the tennant’s want from a property. The rest of the team were also helpful when needed.

Elmore007 · 25 October 2018

Agent replied · 23 October 2024

Hi Elmore Thankyou very much for this 5* review! Great to hear that Ava and the team provided a friendly and professional service when finding an appropriate property for a tenant! Kind regards, Jake

5/5

Google

I am a new landlord with Bridgfords Lettings and my experience has been really positive - Amber, Elisha and Abdul made the whole process easy and pain free. They are such a friendly and knowledgeable team. They take the hassle and worry away from letting a property, I would them to anyone.

Catherine · 25 October 2019

Agent replied · 23 October 2024

Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott

1/5

Trustpilot

If I could score 0 out of 5 I would

If I could score 0 out of 5 I would. The worst letting agency I have ever encountered, even my landlord at University was more on the ball that these muppets! The customer service stops as soon as you’ve paid the extortionate agency fees and deposit. We moved into our flat in Didsbury and discovered that the Gas Hop was not working, I went through Bridgefords Maintenance Team to get this sorted, it took them Three weeks to get someone out to look at it, it turned out to be a very quick fix. A month later we discovers a leak from the skylight in the Bathroom and another in the Bedroom, this issue also took forever to get sorted, neither Bridgefords nor HML Properties would except liability for the problem and I had to do all the leg work as the people on both sides hadn’t got a clue!! We moved out of the property in September and the leak was still an issue, but I had given up by then as we had a warm and dry summer! During the start of the COVID 19 outbreak our tenancy was due to run out and Bridgfords wanted us to pay £125 to renew the tenancy, even on a rolling month by month they still were asking us to pay the renewal fee. Luckily the government introduced rights for tenants during lock-down so they couldn’t do anything, they never spoke of it again! They also asked us to pay more rent per month- I refused! We finally moved out of the flat in September 2020, and it started again! 10 days after vacating the property, it was left in a very clean state, better than we had received it I asked for our deposit to be returned. I was passed around until I spoke to a very inhospitable man called Mathew Healey who told us in a rude an abrupt manor that there were cleaning issues with the property and asked for £125 to cover the cleaning costs. I asked for inventory, it stated ‘left at good domestic standard’ he said they had signed it off and that a member of the Didsbury branch had high-lighted the cleaning issues. I asked for photos which took him a week to send over after much chasing up. He advised me to pay, I held my guns much to his annoyance and appealed through DPS and was got almost all of our deposit back. More than half of what they were asking for which was nice. Do not rent through Bridgfords they are daylight robbers and a circus of clowns who haven’t got a clue!

Michael · 19 December 2020

5/5

Google

Rheanna has been absolutely amazing! So quick and thorough and always happy to help. Can’t recommend Bridgfords and specifically Rheanna enough! Thanks for everything.

Adam · 24 October 2023

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Appalling Behaviour/Service

Our experience with an agent at our local Bridgfords has been utterly awful. They have behaved appallingly and their “sales” tactics could be described as bullying. They have used a form of emotional blackmail by using a property (That was Managed by them) we had expressed an interest in as a carrot so that they could sell our house for us. We knew this would be a conflict of interest but they have shown they are so desperate that they would stoop so low to actually try and bend ethics and morality. Would never ever use this company!!

Hannah · 23 September 2020

5/5

Google

Katie was amazing and resolved our outstanding issues very quickly. Well done Katie - you are a credit to Bridgfords.

Donna · 28 December 2023

Agent replied · 23 October 2024

Thank you Donna for your 5* review and fantastic comments! Best wishes, Scott @ Customer Care

5/5

Google

I would recommended Bridgfords estate agents. This is our second contract with Bridgfords. Staff are helpful especially when the tenants return the property to me, Bridgfords checked the Hse in every details with a fully report. Added to this, they help us find the new tenants very fast. As an oversea landlord, I feel very grateful for their help!!

Moonfay · 25 June 2024

Agent replied · 23 October 2024

Hi moonfay ho, thank you for your kind words and for choosing Bridgfords for the second time. We are delighted to hear about your positive experience with our team and services. As an overseas landlord, we are committed to providing you with excellent service! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Very disappointed

Very disappointed. Cancel 3 appointment just 5 minutes before

Robel · 2 October 2026

5/5

Google

Rheanna and Elizabeth were great to deal with. Made the process very easy. I would highly recommend them for any property lettings.

Lyn · 24 October 2023

Agent replied · 23 October 2024

Hi Lyn, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care

5/5

Trustpilot

Bridgfords Chorlton

Bridgfords Chorlton provided fantastic service from start to finish. John and Muneer were always on the end of the phone and email. Response to any queries was always dealt with promptly and efficiently. More importantly was the way they managed things when our dad sadly died during the sale process. They were caring and compassionate and still continued to support us through to a successful sale. We really cannot thank them enough.

Pam · 7 January 2022

5/5

Trustpilot

Bridgfords Denton - Seller

Ryan promised to sell our house over the asking price within 3 weeks and he didn't disappoint! You listened to exactly what we wanted and offered great advice. Quick turnaround with initial paperwork, excellent professional photos, perfect advertisement online, overall brilliant communication and reasonably priced (you pay for exactly what you get, well worth going with this team over Ryanair style Purple Bricks). Reliable and professional service offered by all the team, huge thank you to Ryan, Adam, Stacey and Gemma! Can't recommend you all enough!

Gemma · 4 February 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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