Every review we hold for the Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was very good experience with Nicola Reid from Bridgford’s.
She was very good and proactively help me throughout the process of viewing and offer. Nicola is very cooperative, kind and very down to earth person.
I want to thanks Kunal Mohnot also(Mortgage advisor, Bridgford)who is very cooperative and suggested all option for me regarding my mortgage requirement.
Overall experience with Bridgford is very pleasant. Highly recommend this agency.
Ashish · 24 October 2022
Agent replied · 23 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service Bridgfords’s team in Altrincham offered me was impeccable. Every one was great, specifically Sam, Tracey and Louisa were extremely supportive and provided fantastic customer service. They explained the process very well and took time to listen to me and answer my questions. Thank you very much Bridgfords Team. I definitely recommend the service.
Fatemeh · 28 November 2023
Agent replied · 23 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI couldn’t thank Ava, enough for how helpful and supportive she has been throughout this whole process quick response to all my questions I would highly recommend.
Megan · 21 February 2025
Agent replied · 11 October 2026
Thank you Megan for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe couldn't recommend Bridgfords Altrincham enough! Nicola, Tracey and the team were fantastic. We really valued their professionalism, communication and support through-out the sale of our house. They genuinely wanted the best for us and went above and beyond to ensure the process ran as smoothly as possible!
We couldn't have wished for more!
Rachel · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI arranged a viewing for a property to buy and Nancy was very helpful and organised everything. Unfortunately the house wasn’t quite what we were looking for but all questions we asked were answered honestly and with great knowledge. Would recommend their service
Nathan · 26 May 2024
Agent replied · 23 October 2024
Thank you for your kind words, Nathan! We're delighted to hear that Nancy provided you with helpful and organized service during your property viewing. We appreciate your recommendation and hope to assist you in finding your perfect home in the future.
★★★★★ 5/5
TrustpilotWe are letting
We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive.
Grace her colleague appeared friendly and focused and a team player. It’s early in the process but we are impressed
David · 13 June 2026
★★★★★ 1/5
GoogleWould prefer to give 0 stars. We chose Bridgfords a year ago. Their customer communication was horrendous. No feedback ever and if we did ask for some, it was always negative and unhelpful. We kept with them hoping for the best, however they never improved. Emails went unanswered as did calls. We very nearly gave up hope until another nearby estate agent contacted us, the best move we ever made. We received two positive offers on their first day of viewings. To top it all... Weeks after we had sold with the new estate agent. Bridgfords Altrincham had the audacity to put our house BACK on Rightmove... Why, we will never know. AVOID AT ALL COSTS!!!!! It really isn't worth the stress...
David · 25 October 2019
Agent replied · 23 October 2024
David, I am sorry to read that your experience did not meet your expectations. Can you please email full details of the issues to review@countrywide.co.uk and the Customer Relations Team can investigate and respond. Best wishes, Mark
★★★★★ 2/5
TrustpilotBranch staff good, conveyancing beyond horrendous
Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.
Andy · 16 January 2026
★★★★★ 1/5
TrustpilotIf I could put 0 I would
If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people
Olivia · 10 November 2025
★★★★★ 5/5
GoogleAs full time property investor i have deal with many agents on a daily basis and quality agents with staff that are knowledgable and reputable are unfortunately few and far between!
The guys at bridgfords Alty are certainly an exception to the many, and can't thank them enough for their hard work whilst we purchased our new residential property.
In particular Russell Courtney was a great help and asset during the whole process always pro - active and sorting any issues before i even knew about them. He made the whole process pretty much stress free. MASSIVE THANKS Russell for all your help.
Christopher · 25 October 2018
Agent replied · 23 October 2024
Thank you Christopher for your 5* review.
It is great to read that Russell and the team at Bridgfords, Altrincham, have proved themselves over the local competition and provided you with such a great service.
Best wishes, Scott
★★★★★ 5/5
GoogleBought a house recently via Bridgfords Altrincham, Russell was the person looking after us right from the starting from arranging viewings till the end of completion. Buying a house is not very easy , lot of complex things which everyone has to go through especially with the solicitors, but Russell was patiently answering everything we asked for about the contract exchange progress, and made sure the process gone smoother. He was advising us the information whenever required. I would recommend Bridgfords Altrincham if you are buying a house. Thanks for your service Russell and Well done for rest of the team.
Naveen · 25 October 2018
Agent replied · 23 October 2024
We understand that buying a home can be a stressful and at times, and sometime not an easy process. I am therefore pleased to read that you have awarded Russell and our Bridgfords team in Altrincham 5* and felt fully supported throughout the process. Thank you for your wonderful review and also your kind recommendation. Scott.
★★★★★ 5/5
GoogleFrom viewing the property we now own and live in, service from Tom and Russell was fantastic. Estate agent Tom was able to give us loads of information about the property and supported with all our questions and queries. Russell was our mortgage adviser at Bridgefords. He helped to keep our purchase running smoothly and was always supportive of our needs and requests.
Would highly recommend services from Tom and Russell at this branch!! Thank you both..... :-)
Rachel · 25 October 2019
Agent replied · 23 October 2024
Thank you Rachel for your glowing 5* review of our Bridgfords team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
★★★★★ 5/5
GoogleTom at the Altrincham Branch has been nothing short of amazing during my search for a property. He has gone out of his way to arrange viewings for me outside of office hours and outside of open houses I have been unable to attend, he has worked late to show me properties and I feel he is incredibly sincere in wanting to help me with my property search. I haven't found the right property yet but Tom has stood out against the droves of other Estate Agents I have had to deal with in recent weeks. I know from experience that Estate Agency can be a thankless job so I want to ensure Tom received the praise he deserves. A breath of fresh air!
A · 12 November 2017
Agent replied · 10 November 2024
Hi, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of Tom's brilliant service. Many thanks, Bridgfords.
★★★★★ 5/5
GoogleTom at the Altrincham Branch has been nothing short of amazing during my search for a property. He has gone out of his way to arrange viewings for me outside of office hours and outside of open houses I have been unable to attend, he has worked late to show me properties and I feel he is incredibly sincere in wanting to help me with my property search. I haven't found the right property yet but Tom has stood out against the droves of other Estate Agents I have had to deal with in recent weeks. I know from experience that Estate Agency can be a thankless job so I want to ensure Tom received the praise he deserves. A breath of fresh air!
Google · 25 October 2017
Agent replied · 23 October 2024
Hi, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of Tom's brilliant service. Many thanks, Bridgfords.
★★★★★ 5/5
GoogleNicola was amazing in helping with my property sales, very helpful and extremely efficient. She had a lot of consideration for my circumstances and went above and beyond to help me at every stage. I really couldn’t have done it without her, and she never made me feel like too much trouble. Couldn’t recommend Bridgfords enough thanks to Nicola. Gaynor
Holly · 24 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleIt’s not often I feel strong enough to leave a review these days as service seems to be on the down slope , but not in this case. Stephen Tapper totally bucks that trend . This guy oozes great customer service , he not only knows his stuff on how to look after people he goes above and beyond , he learns everything about the property he is showing you and most importantly for the buyer he gets to understand what you are looking for too , enabling him to match you up with the right property and what suits your needs . We would always want Stephen to show us around and next time we come to sell he would be a big influence in the possibility of using Bridgfords . He is a total asset and should be commended at every opportunity for his work
Andrew · 11 October 2025
★★★★★ 5/5
GoogleWe initially opted for a small local estate agent and after a number of months we chose to part company without selling the property. We opted for Altrincham Bridgfords, Jacky came to view the property and asked if she could be blunt, I said 'yes' of course. She then gave us great advice in how to dress the house and present the house, which we took on board. The advice was brilliant and resulted in many viewings and a sale within weeks. We were then assisted by Radhika in the office as well rest of the team to be the conduit between the buyers and ourselves. I must also say, their photographer was brilliant, he took great pride ensuring only the best photos could be taken. The guys were a million miles apart from the the initial estate agents we chose to go with initially. They were brilliant and its not easy taking on a property that had already been listed elsewhere to sell. I would highly recommend this team, they are approachable and dedicated to their roles. So A BIG THANK YOU.
Jang · 11 October 2025
★★★★★ 5/5
GoogleThe professional and friendly approch of Bridgefords make our house sale really smooth and comfortable. All the staffs especially Tracey, Nancy and Sam were really helpful throughout the process.
Elna · 11 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review Elna. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend Lisa from Bridgfords Sales and Letting Altrincham . Lisa and Claire have been exceptional from start to finish and provided a better service than I even hoped for.
Thank you very much for your help to find a nice apartment in Altrincham.
Dominte · 28 December 2023
Agent replied · 23 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotI wrote an email to one of their sales…
I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!
Rachel · 27 June 2026
★★★★★ 1/5
TrustpilotBridgfords Gosforth
Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.
Sally · 5 August 2023
★★★★★ 5/5
GoogleWe recently bought house via Bridgfords Altrincham. Nicola Reid was the assigned representative. She was very helpful from first viewing till we got the keys. Nicola was very helpful in getting the property access from the vendors whenever we asked for it. Highly recommend Bridgfords Altrincham branch for professional help in selling/purchasing properties in Timperley/Altrincham area. Thank you Nicola for all your help.PositiveQuality, Professionalism
Amey · 24 October 2021
Agent replied · 23 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotA cheerful professional that brightens up your day...
I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.
GLY · 12 July 2023
★★★★★ 5/5
GoogleI wanted to take a moment to thank you for the outstanding service you provided during our home search. Your keen understanding of our needs made the entire process smooth and enjoyable.
We particularly appreciated your prompt responses and your willingness to go the extra mile to ensure we were comfortable with our decisions. Your professional yet friendly demeanor was a perfect blend, making us feel confident and at ease throughout.
Thanks to your hard work and dedication, we found a home that we absolutely love. Your expertise truly made a difference, and we are incredibly grateful for your support.
Please accept our heartfelt thanks for a job well done. We will happily recommend your services to friends and family.
Supriya · 25 June 2024
Agent replied · 23 October 2024
Hi Supriya,
Thank you for your kind words and for choosing Bridgfords Altrincham. We are delighted to hear that you had a smooth and enjoyable experience with us. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Lucy, Customer Relations.
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