Bridgfords Altrincham Sales reviews in Trafford

★★★★★ 5/5

Google

I had a wonderful experience with this property agency! As a new buyer, I was quite nervous and had so many questions, but the team was incredibly supportive throughout the entire process. Radhika was absolutely lovely, so kind, approachable, and always ready to help. She made me feel comfortable and confident at every step. Louise was also amazing, so patient and understanding. She took the time to explain everything clearly and never made me feel rushed or overwhelmed. I truly appreciate the care and attention they gave me. Highly recommend this agency to anyone looking to buy, especially first-time buyers like me!

Рамиля · 25 April 2025

★★★★★ 1/5

Trustpilot

Disrespectful and Desperate, Data Breach

We viewed a property and after loving it in person offered a cash offer of asking price their and then. Within the same hour, I got a call from the agent who shown us round to be told it was going to Auction. I checked the listing, and it didn't mention auction, but this was updated the next morning. The estate agent had every opportunity to call us to inform us it was an auction property. It seems we had a lucky escape since we have found out the property has had two collapsing sales, for such a desirable area and its price point, these are huge red flags. I called the agency first thing during the morning after our viewing at 9am, to say we aren't interested, we viewed a property to buy not to be told until after viewing it that it was auction, oh and it get's better they tried to make out it was a good deal, yeah a deal that would cost us 4.5% of a minimum of 6.600 in auction fees that we never knew of until afterwards and would never have considered had we of known this information before the viewing. I said, please don't get anyone to call me, but the auction company called me anyway, I tell them we are not interested. I have since had two more calls from the auction company ( which i understand is a sister style company to this agency ). I've had to block the number and inform my solicitor of a data protection breach, as I said I did not want to speak to anyone from auction. Also had a call in desperation from the agency saying oh the price has dropped. " Firstly, no it hasn't because of the fees; secondly, we said we were not interested, why was this not respected. I have never heard of this agency before we did the viewing and I wouldn't be surprised by the many low reviews; they will be able to continue in business much longer. Hoping this review grabs their attention because this is what happens when you harass someone. Don't follow correct and legal protocol and respect people's privacy.

Clayton · 2 July 2026

★★★★★ 5/5

Google

Bridgfords have been impeccable in dealing with the purchase of our apartment. I want to personally thank Nicola, Ashley and Tracy for fighting so hard in the purchase, especially Nicola who has done nothing but push for 8 months to make the sale go through, we really appreciate all the hard work and efforts she has put into this to give us a home, we are so incredibly thankful for all of her hard work and efforts and we’re extremely lucky to be helped by such incredible individuals. Couldn’t recommend them enough!!!!! <3

Molly · 24 October 2023

★★★★★ 5/5

Google

Having just moved into a new rental in Wilmslow I have to highly recommend Lisa and Claire. From viewings to move in, nothing was too much trouble. They have helped me no end and even going above and beyond to make things happen. Lisa and Claire are highly organised and motivated individuals. They also clearly care and love their jobs. They are a dynamic duo and a force to be reckoned with. Bridgfords are extremely lucky to have such talented agents. Thank you for everything ladies.

Andrew · 24 October 2023

★★★★★ 5/5

Google

I have recently put my propert on let through the Altrincham team. The service I received was first class with great communication, a wealth of knowledge from a lettings perspective and they were able to find a tenant for me very quickly. This was overall a great experience and I will be using them going forward for other properties of mine. Specifically Lisa and Claire have been delivered on their promises and provided an excellent service. I would highly recommend others to use this branch for lettings and hope to do more business with them in the future! Thank you Claire and Lisa for all your hard work!

Zoheb · 24 October 2023

★★★★★ 5/5

Google

We just completed on a home sold by Bridgfords in Altrincham. Olivia was fantastic throughout the whole process. She was friendly and professional, and nothing was too much trouble. Her communication was outstanding - she kept us up to date at every point of the purchase and was excellent at chasing up solicitors, vendors and ourselves to keep things moving. Thank you so much Olivia & the team at Bridgfords for making this process as stress free as possible for us.

Lauren · 24 October 2023

★★★★★ 1/5

Trustpilot

1 Star is too many stars in my opinion...

I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me. My advice to anybody looking to sell a house is don't even contact Bridgfords for a valuation. You can look at my review of Michael Poole to see how I found the service from them overall if you want to. The date I have recorded as my experience is the date of the second from final phone call i received as the final one was from a mobile so I cant be certain of the date without calling a few numbers to check. I have purposefully waited for the property to sell before leaving this review.

James · 26 June 2026

★★★★★ 1/5

Trustpilot

would not recommend this company to any…

would not recommend this company to any landlord. The fees are extremely high, with additional charges that are not always made clear from the outset. Communication is poor, and it is often very difficult to get hold of staff when you need support or answers. The contractors they use are also significantly overpriced, leaving landlords with unnecessarily expensive maintenance bills. For the amount charged, the level of service provided is disappointing. Overall, my experience has been frustrating, costly, and poor value for money. I would strongly advise others to look elsewhere.

Andrew · 24 June 2026

★★★★★ 1/5

Trustpilot

STAY AWAY - BRIDGFORDS DARLINGTON

I purchased a property from Bridgfords in December 2025. They have been holding the keys. I arranged my own contractors to start renovating the property. Bridgfords decided to change the locks without my consent and knowledge, I have been chasing them for almost a month now to get the money refunded back to me but it has been a struggle and a battle. Do not use this agency as they cannot be trusted and are horrible and difficult to work with. STAY AWAY FROM THESE INCOMPETANT, GREEDY MONEY GRABBERS

Keith · 22 June 2026

★★★★★ 5/5

Trustpilot

Thank you so much Holly at Stockton Heath's Bridgefords

I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx

Stephanie · 24 August 2026

★★★★★ 1/5

Trustpilot

The worst out there

The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.

Ify · 13 August 2026

★★★★★ 1/5

Trustpilot

Bridgefords are the worst estate agents…

Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!

Lucy · 9 June 2026

★★★★★ 5/5

Google

From my first enquiry about the property I was buying I was happy with the service. Radhika was helpful, professional and a very good communicator throughout. She kept things moving and couldn't have been more helpful. First rate service.

Janet · 8 June 2025

★★★★★ 1/5

Trustpilot

ignored, patronised and falsely accused

3 months into our tenancy we've experience the following with Bridgfords/Countrywide/Entwistle Green (no, I have no idea why they all take turns to email me or why they have different names if they're basically all the same company): * being told I had incorrectly logged repair reports online, despite following the printed handout we were given upon arrival to the letter. when I explained this, all I was met with was "the name of the person who gave you this information". I didn't really care about that, I just wanted the repairs done. This employee then ghosted us and never messaged back. *several issues we reported in our first week STILL have not been addressed, it's a joke. *it took around a month of emails and phone calls with various other employees just to get somebody to sort our broken boiler and thermostat out; we had no heating all that time and this was when it was still freezing every day. *we were instructed to order a bin from the local council and pay for the bin ourselves, then minus that fee from our next rent payment. despite being told to do this, Countrywide/Bridgfords sent us a threatening email saying we were in arrears. I replied back saying this was rubbish, only to be ignored for two days. I only got a reply when I sent a follow up saying I would message literally every day until they backed off and apologised. Funnily enough, 5 minutes later, they finally replied. *it for some reason took a month for them to remove the 'for rent' sign outside. again, as soon as I complained, it magically disappeared shortly after. *I had to fix a broken kitchen drawer myself within the first month myself because they refused to acknowledge the issue which had been present since day 1. *customer service is woefully slow. if you want to communicate via email, you get whinged at and pushed towards phone calls, which you then get dumped onto hold for and have patchy reception anyway. *during those phone calls, I'd be told 'this will happen, the landlord is sorting this', but nothing ever happens. *we've had 3 - soon to be 4 - visits from a contractor with regards to our bath/shower. how it takes this many call outs to repair one tap is beyond me. *this latest instance of the contractor coming around has now broken the bath tap, no hot water, the seal is leaking, he's caused some damage to the kitchen and even our front door doesn't shut properly due to some equipment he'd had resting against the door for an hour. What does Bridgfords/Countrywide have to say about this? 'You should have pointed it out due avoid another unnecessary visit to the property'. Yeah okay, i'm so sorry for beinga dumb tenant who refused to let the contractor leave until i'd magically detected various issues around the house and bullied him into fixing them. if we'd arranged for this to take place when out of the house anyway, what would this 'Emily' have said to me then, "you should have stayed at home and not gone to work to prevent another home visit". what nonsense. this woman is on another planet. I have filed a formal report against her because she shouldn't be offering her own opinions. for a supposed professional, her entire email was nasty and sneering. all in all, incredibly useless company. but I will be happy to update my review with positives if they actually prove they can deliver from now on. We shall see...

MW · 26 May 2026

★★★★★ 1/5

Google

Have tried 3 times in 2 days to get in contact with the mortgage advisor and no one is picking up. This is after someone from the office called to follow up after my inițial visat. I have asked him and the mortgage advisor to send an email and haven't received anything back. This looks like a big waste of Time further down the proces of buying a house.

Delluci · 1 December 2025

★★★★★ 5/5

Google

Bridgfords Altrincham dealt with both the sale of our house and purchase of our new property. We was extremely impressed with all the team especially Ashley, he was professional, very knowledgeable and nothing was to much much trouble, all the team went above and beyond to get the sale and purchase over the line. We would not hesitate to use them again. Great experience dealing with them Thankyou for all you hard work !!!

Gill · 24 October 2023

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

★★★★★ 3/5

Google

Very unpleasant and traumatic experience. I had rented one of their properties and even after 1 month since I vacated the property, they have not returned the deposit. They did a checkout report and most of the points in the report were from the original inventory. Replied to them regarding the same, and even after 14 days they do not have the courtesy to respond back or even acknowledge the mail. When I went to visit the Altrincham office, they told that it is not their department but will try to sort out the matter. However, that was just words and nothing was done. Received a response from Saj who wrote to the Deposit Team last week. However there has been no response from the deposit Team yet.

KUMAR · 5 July 2025

★★★★★ 5/5

Google

I just recently had a viewing with bridgfords and they couldn’t have been more helpful and efficient.A lot of people have recommended the Altrincham branch to me so i thought i’d give them a try and i couldn’t be happier that i did! Excellent service from start to finish , special thanks to Sam who went above and beyond to ensure everything went as smooth as possible. Highly recommend !!

Kate · 24 October 2023

★★★★★ 5/5

Google

I sold my flat this year with the help of Radhika Patel at Bridgfords Altrincham. I am not over exaggerating when I say that I would not have sold my flat and moved into my forever home without Radhika and her incredible care, attention and expertise. She is a great estate agent who worked tirelessly and I’m sure outside of her normal working hours to help us sell our flat. Radhika took over our sale at a time when we really needed someone with her compassion but also determination to get the job done and for that I cannot thank her enough. From her professionalism to her friendly and caring nature Radhika was brilliant from start to finish. She really went above and beyond to make me and my buyer feel reassured and cared for. I believe she was genuinely as happy as we were when we finally got the call to say everything was exchanged. Thank you Radhika for everything!

Kate · 3 December 2024

★★★★★ 1/5

Trustpilot

Landlords (and tenants!) - avoid this agent

To use a phrase, Bridgfords / Countrywide are an omnishambles, when it comes to being a landlord's agent. Landlords - Do yourselves and your tenants a favour and choose a different agent. You will end up doing just as much work managing Bridgfords (actually Countrywide) as you would managing any issues directly yourself. Two particular incidents that wound me up were when they charged us for work done by a decorator, which the decorator later admitted was never carried out; and secondly after forgetting to charge a tenant for costs due to them, they charged us instead, after deposit refund - without agreement or notice (money they still refuse to refund).

Paul_reflects · 15 April 2026

★★★★★ 1/5

Trustpilot

Got bored of chasing them

Called multiple times to try and get a viewing booked in. Was told multiple times someone would call me back. Got bored of chasing them. They seemed far more interested in getting me to speak to their mortgage broker, and I hadn’t even viewed any houses with them yet! I have no idea how they manage to sell any houses. Quite clearly a load of sales people trying to hit targets and not actually that bothered about selling houses.

Kiwi · 15 April 2026

★★★★★ 5/5

Google

Bridgfords have been helping with the letting and management of my property since 2021. Most recently, in the last couple of years namely Saj, Ava and Giovanna have been the agents helping to look after the property. I have been thoroughly impressed with the support I have received from them. A much smoother running of the tenancies has been able to be achieved with their much needed support and advice, along with orchestration of required contractors; specifically during changeover periods - at times these have needed to be organised urgently. Many thanks indeed for helping with my rental. Victoria

V · 10 June 2025

★★★★★ 5/5

Google

I Recently sold my property through Bridgefords and accepted an offer at an impressive £7k, more than the asking price, so I was very happy with the marketing and sales expertise from the Sales team. The level of customer service and professionalism was first class and my sales agent Nicola was always easy to get hold so any queries I had where chased and dealt with quickly. Having dealt with other not great estate agents in the past couple of years I could really tell the difference in a sales team that take pride in their work. I was always made to feel as if my flat getting sold was a priority at crucial points in the Sales process. Would 100% recommend using this Estate agentPositiveResponsiveness, Quality, Professionalism

Mike · 24 October 2022