Trusted Agent profile · Trafalgar Square
★★★★★
141 reviews across 1 platform
1 Northumberland Avenue, Trafalgar Square, WC2N 5BW
EXP UK's office in Trafalgar Square, at 1 Northumberland Avenue, is rated 1.6 out of 5 across 141 reviews on 1 platform.
Every review we hold for the Trafalgar Square office, from every platform, shown as written. First names only.
5/5
TrustpilotRuth Pitts are amazing state agent from…
Ruth Pitts are amazing state agent from EXP UKShe helps us out to purchase our first house out the County Make very smooth and easy to view and have everything ready for the start like conveyancing, survey and all burocracy be needed at the beginning I can't thank her enough
1/5
TrustpilotMicheal brownsett….. terrible
Micheal brownsett…..
1/5
TrustpilotDon’t bother
Don’t bother. If a seller accept your offer exp will play on it and try to get other offers to boost their commission. But if your brave give them a try It’s only the most expensive thing you will ever buy maybe.
1/5
TrustpilotTerrible Agent
The Estate Agent (Andy Richardson) didn't keep in contact and had us turning up at our new house whilst the previous owners were still there. He was rude to our Solicitor and keys weren't handed over initially, even though we were the new legal owner. Terrible experience overall and would never use again.
1/5
TrustpilotGlenn Conn Worst estate agent
Glenn Conn Absolute ripp off. The worst estate agent there is a terrible human being. We agreed an offer for arthur walls house made us believe the offer was accepted and he had another buyer lined up. Have the decency to inform a buyer the offer has fallen through.Not a decent human being at all !!!
1/5
TrustpilotAbsolutely terrible customer service
1/5
TrustpilotDiabolical agency, AVOID at all cost
Diabolical, unprofessional I have been trying to arrange a viewing for 2 weeks, I've called every day, sent emails, emailed management, emailed the agent and have received absolutely no correspondence back. Shocking how terrible this agency is. AVOID AVOID AVOID
1/5
TrustpilotUnprofessional and unreliable
Unprofessional and unreliable. 2 messages and a phone call and they never got back to me, seems they don't want to sell their properties.
1/5
TrustpilotTerrible !!
Emailed regarding a property on Rightmove. No reply after 2 days. Phoned up and spoke to a ‘receptionist’ who told me the agent would phone right back. 48 hours and no response.. DO NOT ADVERTISE YOUR PROPERTY WITH EXP. They do nothing for you !!
1/5
TrustpilotTerrible !!
Emailed regarding a property on Rightmove. No reply after 2 days. Phoned up and spoke to a ‘receptionist’ who told me the agent would phone right back. 48 hours and no response.. DO NOT ADVERTISE YOUR PROPERTY WITH EXP. They do nothing for you !!
1/5
TrustpilotViewing booked but agent Nick Loates…
Viewing booked but agent Nick Loates did not bother to turn up, did not answer my phone calls. I called their toll free number, was promised a call back but no one called. Is it some kind of scam to obtain personal data?
1/5
TrustpilotGiven up chasing this company.
1/5
TrustpilotAgent late for a viewing
Agent late for a viewing by half an hour (10am on a Saturday morning) - we had others lined up so couldn't wait. Judging by the other reviews here, it sounds like we dodged a bullet anyway.
1/5
TrustpilotRead the review the person below wrote…
Read the review the person below wrote as Abby Pyke Medway agents done the same to me we lost £1052
1/5
TrustpilotBad service
I’ve been trying to contact the agent looking after a place for 2 days now and nobody has been in touch ! What’s the point in having a listing if you’re not going to answer ?? Bad service
1/5
TrustpilotI have been trying to get in touch with…
I have been trying to get in touch with exp. With intentions of arranging a viewing, I have phoned all day today the 22/05/2022 but absolutely no-one has come back to.I just do not how exp. Survive, its beyond me
5/5
TrustpilotI have dealt with Exp on a number of…
I have dealt with Exp on a number of occasions recently and found them to be very professional, knowledgeable and helpful so would recommend
1/5
TrustpilotAbsolute waste of time cancelled…
Absolute waste of time cancelled viewings and didn’t return calls or messages. I don’t know why anybody would use these cowboys to sell/buy a house.
1/5
TrustpilotNo response
No response, unprofessional, avoid
1/5
TrustpilotThey don’t respond to your emails….
They don’t respond to your emails….emailed twice, enquiring about a property.Avoid them at all costs.
5/5
TrustpilotHonest, trustworthy advice.
Great experience
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
