Trusted Agent profile · Tower Hamlets
★★★★★
1,094 reviews across 2 platforms
184 Brick Lane, London, E1 6SA, Tower Hamlets, E1 6SA
Winkworth's office in Tower Hamlets, at 184 Brick Lane, is rated 4.1 out of 5 across 1,094 reviews on two platforms, including 250 Google reviews rated 4.9.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
GoogleVery happy with Winkworth's job selling my house. It was a long hard process for reasons totally outside their control, and they were extremely professional and supportive throughout. Will happily use them again.
Thank you so much for posting your five star review. We were delighted to have been able to help you produce such a positive outcome. Please do not hesitate to get in touch if you require any further help.
1/5
TrustpilotTo avoid.
After a one year tenancy we had one blind that needed replacing, of which they decided it was fair to charge £137 for a £26-£30 bedroom blind.For three lightbulbs £72. I don’t know what lightbulbs those are, but I don’t think you can pay £15 per lightbulb (3 to change in total).I am currently still waiting to receive my deposit, after 17 days.
1/5
TrustpilotThe worst company to deal with as a…
The worst company to deal with as a cash buyer. Incompetent and incapable of putting a deal together.
5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish. Natasha was a delight to deal with, very professional. Highly recommend!
1/5
TrustpilotWorst estate agency
Avoid at all costs..Bad customer service.Absolutely dishonest people. Adverts getting placed on the market and in about 30 minutes they are getting let out.. Time wasters....
Afternoon Daniel. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
5/5
TrustpilotGreat Experience
Marika at Winkworth was great help with our move and very responsive. Would definitely recommend.
Thank you for a great review, Charlie!
5/5
TrustpilotExcellent Service
Great service from Thomas throughout our sale. He worked tirelessly to get it over the line. Highly recommend
Thank you so much for your kind words, Ollie. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotExcellent experience with Natasha
Excellent experience with Natasha, most helpful and sympathetic to my needs, I can highly recommend Winkworths.
4/5
GoogleReally good service. Professional and efficient so that I could move in on time.
Hi Rohan Thanks for taking time to post a review. It's good to hear that the team were able to help so efficiently.
5/5
TrustpilotSwati is an asset to Winkworth estate…
Swati is an asset to Winkworth estate agents
5/5
TrustpilotMoved into our home yesterday-…
Moved into our home yesterday- fantastic service and support in the first instance from Andy and Neil at Winkworth Hellesdon then the after sales team Hollie and Hannah at Poringland. They helped us through in both sales and purchase would definitely recommend them as friendly, approachable and just thoroughly nice team to deal with 😀
5/5
GoogleGreat experience. Dhruv has always been very responsive, helpful, and supportive in unlocking various parts of the negotiation. Thanks so much
Thank you so much for taking the time to post a review of Dhruv here in Shoreditch. We really appreciate the feedback and he was delighted to have been able to help.
4/5
TrustpilotGenerally smooth experience
Generally smooth experience. I feel like sometimes they are a bit rushed with appointments, but generally quite responsive.
All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, it would be much appreciated. Thank you so much for taking the time to leave a rating. We really appreciate your business.
5/5
GoogleDhruv and Charlie are amazing salespeople, responsive, dedicated, convivial and personable. Excellent service.
Hi Robert Dhruv and Charlie were delighted to hear they met and hopefully exceeded your expectations. Thank you for taking the time out to post a review of us and please do let u know if we can help further. The Winkworth Shoreditch Team
5/5
GoogleI recently bought an apartment with Winkworth and had a fantastic experience from start to finish dealing with Sean and Rory in the office. Communication was excellent and I felt well taken care of with the sale being pushed through on an almost daily basis. I would highly recommend working with them and I hope to again in the future. Thanks again!
5/5
TrustpilotMy review is based on my contact with a…
My review is based on my contact with a particular member of the Winkworth team, Jenny Wintermeyer. She is organised and professional, listening carefully to requirements and endeavouring to make the right landlord/tenant match. She follows through with queries and is thorough in her approach. She is genuinely personable and appears to take great pride in doing a good job.
1/5
TrustpilotUseless service.....they always work…
Useless service.....they always work for the seller...as they know they are getting paid from them....if you are dealing with then as a buyer dont get caught in ther phone calls of .....ohhh the buyer prefera you and all that crapdo your research and always bid the lowest possible...as these winkworth people will suck the blood out of you if they can
5/5
GoogleGreat service, the agents are thoughtful and always ready to help. I found my apartment in the blink of an eye thanks to them. I recommend!
Thank you for taking the time to review our services. We will feedback your review to our team and wish you every happiness in your apartment.
1/5
TrustpilotVery disappointed and request ignored
Decided to end the contract for the tenancy and I was reliable to pay until the new tenant moved in. Winkworth were not bothered to look for someone sooner, took their time while I already left the flat. Ended up paying one+ month for an empty flat. My request to find someone sooner than 2 months in advance was simply ignored!
5/5
GoogleExcellent Service, they went above and beyond, extremely professional at all times, cannot fault them and would recommend without hesitation. A joy to work with.
Hello, thank you the review and five stars. We're happy to hear you had the best possible experience with our team and will pass on your feedback to our managers here.
5/5
TrustpilotExcellent!
Fantastic experience with Winkworth Kensal Rise Branch! We were tenants for 2 years, and during this period no request was too big, nor too complicated! All issues were resolved within the day, with a friendly and clear approach. Excelent customer service, attention and care for both tenants and landlords. Highly recommend!
1/5
TrustpilotLied to us at the house about the house and bills…
Lied to us at the house about the bills and finishes, took our money and hounded us to move in (nearly £2000 a month, so not a cheap rental), zero customer service, no follow up with us in three months even though we're still having loads of issues with the place.
5/5
TrustpilotGood Service and Attentive Agents
Good and clear communication line provided by Dhruv, easily arranged viewings and overall good service.
5/5
GoogleI recently sold my property through Winkworth in Shoreditch and had an excellent experience from beginning to end, highly recommended!
We're delighted to hear that you were pleased with our team's efforts. Thank you for taking the time out to write a review - it was a pleasure to have been able to help you.
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