Trusted Agent profile · Tower Hamlets

Winkworth Shoreditch reviews in Tower Hamlets

4.1

★★★★★ Great

1,095 reviews across 2 platforms

184 Brick Lane, London, E1 6SA, Tower Hamlets, E1 6SA

Winkworth's office in Tower Hamlets, at 184 Brick Lane, is rated 4.1 out of 5 across 1,095 reviews on two platforms, including 250 Google reviews rated 4.9.

Google logo

4.9 / 5

250

Reviews on Google

This office

Trustpilot logo

845

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing agency and staff!

Amazing agency and staff! Very helpful and open to all our request and questions! All our moving went well since the first place! 100% recommended!Really thanks!S&C

Silvia · 27 April 2022

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

I flew from Hong Kong to view a property, offered, agreed the purchase, and was completed within 12 weeks, the fastest transaction I have made. Rory and sales team were professional, fast and helped overcome a bumps along the way. James and the letting team also managed to let the property within 48 hours of completion of the sale, at the full asking price. The best agency experience I have had to date.

Andrew · 26 October 2016

5/5

Trustpilot

Fantastic agency

I was really happy with the service at Winkworth. They recently sold our house in a matter of days and achieved asking price. I’m so impressed with the knowledge of the market and the ambition of the sales team - professional without being pushy at all. Huge thanks, especially to Alex and Aidan for managing the sale and getting us a top result.

Charlie · 22 June 2021

5/5

Trustpilot

Brilliant service, would thoroughly recommend

Renting a new property with Winkworth has been completely seamless. All of the staff have been incredibly helpful, friendly and I couldn't have asked for more. I would thoroughly recommend their services.

Verity · 8 March 2021

Agent replied · 22 October 2024

Thank you for your review Verity. All of the Winkworth offices are independently owned and you have not mentioned which of the offices you dealt with so we cannot inform them directly however we are delighted that you found the staff so friendly and helpful.

5/5

Trustpilot

Winkworth is very good and helpful…

Winkworth is very good and helpful agencyNishi Shah is a professional agent , very helpful

Ion · 15 May 2021

5/5

Trustpilot

Flat sale

Excellent service from the whole team, with special mention to Patrick and Kirsty

Ian · 4 August 2021

5/5

Trustpilot

Very helpful team from the Kensal Rise…

Very helpful team from the Kensal Rise branch who weree very patient and dedicated despite the up and downs. would recommend using them!

Mr · 23 June 2022

Agent replied · 22 October 2024

We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing!

5/5

Trustpilot

Found us a tenant!

We were struggling to find tenants for our flat and Winkworth Kensal Rise team stepped up and found someone for us. Great updates on appointments and feedback and overall really good communication.

Mrs · 12 April 2024

5/5

Google

Our agent is extremely helpful.

Gemelise · 29 December 2023

Agent replied · 24 October 2024

Thank you for taking the time to post a review here and for your five star rating.

5/5

Trustpilot

Great service

I would highly recommend the lettings team’s services. Natasha is very helpful and has a professional and proactive attitude and approach.

Lea · 21 May 2018

5/5

Trustpilot

great agents we've sold and brought…

great agents we've sold and brought with them and now use as our letting agents .. Linda provides great advice and service on the lettings team

Tommy · 15 July 2024

5/5

Trustpilot

Winkworth found the perfect tenant and…

Winkworth found the perfect tenant and were very helpful throughout the whole process.

Deborah · 7 May 2023

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating.

5/5

Trustpilot

A great personal touch

The service was excellent and the personal touch style of letting was very good.

Miran · 29 March 2023

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Great

Received outstanding service from Farah Sadiq. Amazing at helping us through the whole process and answering all our questions.

Katrina · 9 September 2022

Agent replied · 22 October 2024

We're happy to see that you had a 5-Star experience. Thanks for sharing.

5/5

Trustpilot

Excellent, Prompt Service

I rented my first property through Winkworth with my partner; we have always received very prompt and professional service whenever we have needed anything seen to in our flat. The staff are friendly and the system used for reporting maintenance is quick and easy. I would recommend Winkworth, and would definitely feel happy and secure using them again in future.

Emma · 21 April 2021

5/5

Trustpilot

I highly recommend Winkworth’s team

I highly recommend Winkworth’s teamFrom my own experience- friendly, available, efficient. Absolutely top notch service. Wouldn’t rent my property without them! 5*

Tristancooke · 22 April 2022

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Very professional and supportive service

Very professional service in support of a sale. Good follow-up - progression and very happy with overall agency sales. I would recommend.

P · 12 April 2022

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future!

5/5

Google

Alex, Beth and Dan from the lettings team were a pleasure to deal with. Would definitely recommend!!

A · 25 October 2022

Agent replied · 24 October 2024

It’s great to hear Alex, Beth and Dan were helpful as we strive to offer a positive and memorable service. They are delighted to receive your feedback and thank you for your five star review.

5/5

Google

The team were fantastic from the first meeting, all the way through the rental process. Would recommend.PositiveResponsiveness

Harry · 25 October 2022

Agent replied · 24 October 2024

Thank you so much for taking the time to post a review of the team here in Shoreditch. We really appreciate the feedback and were delighted to have been able to help.

5/5

Trustpilot

The staff go the extra mile

The staff have gone the extra mile to ensure the sale went ahead despite difficult admin demands from other parties and a perhaps overly verbose client (me!)

Iain · 21 May 2024

5/5

Google

Friendly and non-pushy staff here. A shoutout to property manger Mohamed Diakhaby for helping us with issues that we faced with the rental apartment and for working to get our deposit back in full!

Hana · 29 December 2023

1/5

Trustpilot

Useless

They managed more than one of my properties and rarely was I impressed with their service. More often than not I was gobsmacked at how useless they are.

Blondie · 7 December 2020

Agent replied · 22 October 2024

Afternoon Blondie. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.

4/5

Trustpilot

Efficient and helpful.

They are really quick at solving problems and finding new ang good tenants. Aaron and Michael are always really helpful.

Mr · 27 April 2022

Agent replied · 22 October 2024

Thank you so much for your kind words!

5/5

Google

Very happy with Winkworth's job selling my house. It was a long hard process for reasons totally outside their control, and they were extremely professional and supportive throughout. Will happily use them again.

Bernard · 26 October 2018

Agent replied · 24 October 2024

Thank you so much for posting your five star review. We were delighted to have been able to help you produce such a positive outcome. Please do not hesitate to get in touch if you require any further help.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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