Trusted Agent profile · Tower Hamlets
★★★★★
1,095 reviews across 2 platforms
184 Brick Lane, London, E1 6SA, Tower Hamlets, E1 6SA
Winkworth's office in Tower Hamlets, at 184 Brick Lane, is rated 4.1 out of 5 across 1,095 reviews on two platforms, including 250 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Winkworth Shoreditch hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
GoogleDhruv did an excellent job managing my purchase process - would strongly recommend!
Thank you for your kind review of Dhruv and your recommendation. It was very much his pleasure to have been able to help and we hope you are very happy in with your new home.
5/5
TrustpilotProperty management
Nishi has been a pleasure to deal with through out the process of letting our property out.She provided us with all the information we needed upfront and was there to guide us through the whole process.
5/5
GoogleFound my flat working with Lucien in the Shoreditch office. Very good experience. Easy to work with, responsive, and professional. Would definitely recommend.
It's great to hear that you had such a positive experience with Lucien and the team. Thank you for taking the time out to post a review and for your recommendation.
5/5
TrustpilotVery helpful and efficient!
Very helpful and efficient. Shilpa and her team reached out to help my elderly aunt rent out her flat. They were thorough, responsive and found a good client in a short while. Definitely recommend using them!
5/5
TrustpilotHighly Recommending Winkworth in Hellesdon, Norwich ...
Winkworth were a breath of fresh air when it came to selling my house. Andy, Neil and Max are very personable, knowledgeable and efficient; it was a real pleasure to deal with them and I wasn't surprised that they quickly found me my lovely buyers. What impressed me most is that every time I contacted them, they knew exactly who I was, this being in marked contrast to the previous agents I had used. Well done, Winkworth Hellesdon - and thank you all once again!
5/5
GoogleSean and his team have been great in supporting me during my purchase. They have been supportive, friendly and knowledgeable in each step of the transaction. I would definitely recommend Sean and his team for either buy or sell a property. Thanks, guys.
5/5
TrustpilotTrish has been outstanding and a real…
Trish has been outstanding and a real credit to Alex and the Winkworth team. We would highly recommend these Agents to anyone looking to move into the Canada Water area. A massive thank you.
5/5
TrustpilotFor the Kensal Rise Lettings team…
For the Kensal Rise Lettings team Thankyou for all your work in successfully letting our house again. Always quick and responsive to any issues, keeping the process moving. Thankyou also for the additional support during the last 2 years it was much appreciated.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
TrustpilotWinkworth Blackheat
Never ever rent a property from this agency. The estate agent is there for you only until you sign the contract and pay the money. The agent hid from us so many problematic issues in the property and our issues started from the day we moved in. And of course, the agent doesn't want to hear from you, as they have management company. We had an emergency a week ago and called an engineer as recommended by the agency. Same problem has happened today, out of the working hours of the agency and we called the same engineer, who would have come immediately if the agency had paid him for the job done a week ago... We had to wait for pretty some time for the agency to open and another 5 hours to take care of our problem. The absence of heating and hot water as per the property manager is NOT an emergency, so we stayed in cold for nearly 15 hours. Such a disgrace for Winkworth.
5/5
GoogleWinkworth have been assisting us with lettings for many years and the whole lettings team are exceptionally good. Ellisha Clare handled the pre-tenancy process efficiently and was very helpful.
Thank you for your kind review and five stars Amanda. It's always our pleasure to be able to help in any way we can.
5/5
GoogleSean was great! Helpful and responsive throughout our purchasing experience
Hi Joe, thank you for your five star review. We're delighted to hear your purchase through Winkworth Shoreditch was a positive one. We strive to provide excellent levels of service and will pass your feedback onto Sean.
1/5
TrustpilotStay away at all cost
I used Winkworth to find a tenant for my property and manage it. It has been a horrendous experience and I would recommend choosing pretty much any other agency. I needed to do some work for an electricity certificate and they brought a supplier which quoted me 3 times what it should cost so had to find a supplier myself. Then, due to a "human error" they sent their supplier in without telling me and did the work. My supplier came in and called me that they already did the work and I had to pay him for his time (which to be fair they did reimburse me). However, they then charged me the full amount of their supplier who did unapproved work in my property. Needless to say I terminated the contract with them immediately. They also extremely rude and unresponsive, would highly recommend to stay away.
1/5
TrustpilotTerrible Experience
Recent tenancy renewal with Winkworth.An utter shambles. Multiple contracts issued, all incorrect. Incapable of working out the financials correctly. Defensive when challenged with reasonable questions.We have luckily a great landlord that helped us sort it out. It’s criminal the amount of money Winkworth charge and still so many problems. Avoid at all costs.
Hello, We're sorry to hear of your of your experience on this occasion and that this did not meet our high standards of service. Please get in touch, clientrelations@winkworth.co.uk so that we can find out what went wrong.
5/5
GoogleWinkworth have managed properties for us for over 8 years. They go the extra mile and nothing is too much trouble. Dan, Susan and Karolina are stand-outs!
It's always our pleasure to be able to help, Victoria. Property management is a core element of our business and it's great to hear that you're so happy with our service. Thank you for taking the time to post here.
5/5
TrustpilotAll communication was exceptional and…
All communication was exceptional and absolutely all the time I spent at your place I felt extremely pleasant and well treated from all points of view! thank you from the bottom of my heart for your help and all your efforts for me
5/5
GoogleVery Good experience, Dhruv and Sean very professional, reliable, just do business with them.
Thank you for your kind review of Dhruv and Sean. We're always here to help :)
5/5
TrustpilotGreat service
Very responsive and efficient at every stage of the process. Winkworth's made the whole purchasing process as easy as possible.
Thank you so much for taking the time to leave an excellent rating, Christopher. We really appreciate your business. Please let us know if we can do anything for you in the future.Winkworth Client Relations
5/5
TrustpilotFantastic service.
Fantastic service.We had an unexpectedly protracted process, which was nothing to do with Winkworth. However they advised and supported us throughout. They really did go “above and beyond”. We wouldn’t hesitate to recommend them. Professional and helpful from valuation to completion.
We're happy to see that you had a 5-Star experience. Thanks for sharing
5/5
TrustpilotTiverton Branch excellent
Winkworth’s Tiverton branch were brilliant.Professional, friendly snd always easy to get hold of. They went above and beyond to get our house sold. We would definitely recommend.
We're happy to see that you had a 5-Star experience at Tiverton. Thanks for sharing!
1/5
TrustpilotBelligerent, argumentative, unprofessional, rude
Belligerent, argumentative, unprofessional, rude...I called to invite Winkworth Ladbroke Grove to my house, with a view to asking them to sell it. I spoke with the franchisee who kept interjecting when I tried to speak, refused to answer a question preferring to justify the 'fee' arrangement by referencing the status quo, and who was unwilling to offer me their best percentage prior to coming into my house. Clearly politeness and professionalism isn't part of the service offered by Winkworth Ladbroke Grove and they continue to reinforce the poor reputation enjoyed by the industry as a whole.Quite why Estate Agents feel they can base their business model on an egregious percentage of the value of your home is beyond my ken, and is an outdated, outmoded and foreign principle I am unwilling to work with.
5/5
TrustpilotI have rented my flat out through…
I have rented my flat out through Winkworths for over 10 years. They have been very helpful negotiating changes in contracts and supporting me with various issues. I would recommend them.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotThe Best Service You Can Ask For
Jenny Wintermeyer is an asset to this company. I have dealt with her before, and she has proved again that she says what she does, and then she does what she says. Good, honest service, and much appreciated.
5/5
TrustpilotSmooth, quick and communicative
Ursula Doyle helped me sort out a leak in my ceiling in the best ways possible. She was quick and communicative, took action right away and sorted everything out smoothly. Very impressed and satisfied with the whole process.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotThank you very much Faraz Ahmed.
Thank you very much Faraz Ahmed and all the staff at Winkworth. Fast responses, professionalism, pleasant personnel to deal with. Helped with all of our (numerous) queries during our working with them. Highly recommend!
Thank you so much for your kind words, Maria. We really appreciate you taking the time out to share your experience with us, and we agree, Faraz is truly a gem to have on our team! We look forward to working with you again in the future!
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Tell us what you need and we'll put you in touch. Winkworth Shoreditch hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
