Trusted Agent profile · Tower Hamlets

Winkworth Shoreditch reviews in Tower Hamlets

4.1

★★★★★ Great

1,095 reviews across 2 platforms

184 Brick Lane, London, E1 6SA, Tower Hamlets, E1 6SA

Winkworth's office in Tower Hamlets, at 184 Brick Lane, is rated 4.1 out of 5 across 1,095 reviews on two platforms, including 250 Google reviews rated 4.9.

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4.9 / 5

250

Reviews on Google

This office

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845

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brilliant agent, highly recommend

Brilliant agent that I’ve had the pleasure of dealing with for many years for buying, selling and renting.Very professional, with a great attention to detail and friendly staff who guide you through the whole process.Highly recommend them to anyone

Demi · 7 June 2023

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Excellent service!

The staff at Winkworth have been amazing through the whole process of selling our property. Love the way the viewings are sent through on text messages, love the prompt and courteous feedback and especially love the way the staff remained calm, supportive and professional from start to finish. Excellent service and I would highly recommend!

Ellen · 6 June 2024

1/5

Trustpilot

Reported issues during tenancy…

Reported issues during tenancy inspection which they have ignored, then upon ending the tenancy charged me for the issues - literally useless.

Konrad · 29 August 2025

5/5

Google

I have used Winkworths Shoreditch twice to let my flat in Whitechapel. In the past I have tried to avoided using estate agents if I can but Winkworths have come up trumps for me on both occasions and very quickly, in fact not even a void period in letting. Excellent communication, all very smooth and hassle free.

Martin · 10 January 2021

Agent replied · 9 January 2025

Thanks for your great review Martin. It's always a pleasure to help when you need us.

5/5

Trustpilot

Five stars

Winkworth are five star letting agents. Reliable and trustworthy, they deal with issues promptly and fairly, ensuring the best outcome for both landlord and tenant. I have been really impressed with the way that they go above and beyond for their clients. Thanks in particular to Michael.

Verity · 14 October 2024

5/5

Trustpilot

Excellent service!

James and Daryl both did an excellent job selling my property. Both were very attentive and actively involved throughout the full sales process, helping to ensure everything ran as smoothly as possible. Their services are highly recommended!

Home · 2 October 2021

5/5

Google

I chose Winkworth because they had previously sold a property for me and I was very happy with them. Professional, great service again from the team, Sam, Evie, and Dhruv. Many thanks.

S · 3 May 2025

5/5

Google

I cannot overemphasize the exceptional, responsive professionalism consistently demonstrated by the entire Winkworths team. On this particular occasion, I would like to extend my gratitude to Karolina for her outstanding property management service.

Paul · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time out to write your kind review Paul. It's great to hear that our property management team, and Karolina in particular, continue to impress.

5/5

Trustpilot

I luv Winkworth team

I luv Winkworth team, attitude and helpful. The staff are professional, get full support and advice adequately and efficiently. Swati has been a staff member for many years and she ticks all the positive boxes.

Bhavesh · 11 January 2022

5/5

Google

In the process of renting out a flat with Winkworth Shoreditch. Happy with the service from Dan, Beth and Lucien and much better than previous experience with other letting agents.

Frank · 29 December 2023

Agent replied · 24 October 2024

Thank you for your taking the time to post your kind review and 5 * rating, Francis. It's great to hear you that you've had such a positive experience with our team.

5/5

Trustpilot

Winkworth Estate agents

The guys at Winkworth (Gurdeep Bharj and Raphael Charles) were great. Very proactive and professional, they got us a load of viewings and within 2 weeks we had 2 offers, one of which we accepted. I would highly recommend them for any house move you make.Thanks team Winkworth

Rob · 9 June 2022

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Fully managed

It was a easy experience renting our property with Winkworths. It was the first time we were renting our property so really appreciated Aaron’s detailed guidance. Our property is fully managed by Winkworths and that has been painless. Thank you.

Sonia · 30 March 2023

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Dhruv was really helpful by listening to what I was looking for and notified me when something that was a good match for me came up.PositiveResponsiveness, Professionalism

Baharak · 24 November 2022

5/5

Trustpilot

An Estate Agent Worth Their Fees

Simon and the team at Winkworth were efficient and helpful at all times. We had a few wobbles along the way with the buyer but Simon was on hand to make sure the transaction kept on track.

Paul · 9 June 2021

5/5

Trustpilot

Excellent Service

Winkworth were brilliant in finding suitable tenants for our property. They did it quickly and efficiently. We have been using them for 5 years and would never consider using anyone else.

Will · 23 October 2023

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Exceptional service from Thomas

As a first time buyer, and having been previously let down by another Estate Agents, I was very apprehensive about buying. However, once I met Thomas, this anxiety completely disappeared. He was extremely helpful, understanding, professional, knowledgeable on the local area, a great communicator and gave me great advice. Nothing was ever too big or small for Thomas and he always got back to me with the questions I had asked and explained everything in layman's terms - with a lot of patience for my questions too! At each stage, I really felt like he was with me with the excitement too. He has made my first time buying experience a brilliant one and I cannot thank him enough - I am forever grateful!

Becca · 2 March 2022

4/5

Trustpilot

Thumbs Up So Far!

I can only speak of our initial experience, as we have only recently moved in, but our property manager, Tanya, has been responsive, proactive and invested in our move in experience, ensuring existing issues are dealt with swiftly. She has made us feel very confident in the continuing tenancy we have with Winkworth.

Alex · 15 April 2021

Agent replied · 22 October 2024

Dear Alex, thank you so much for taking the time to leave your comments regarding your experience to date with Winkworth. All of the Winkworth offices are independently owned and operated, and I believe that the Property Manager you are dealing with; Tanya, is at the Streatham Office. We wish you all the best in your new property and thank you again for your positive comments.

5/5

Google

Rory and Nikki were a huge help and a pleasure to work with.

Conor · 26 October 2017

Agent replied · 24 October 2024

Hi Conor Thank you for taking the time to post a review and are pleased to hear your experience with us was a positive one. Kind regards The Winkworth Shoreditch team

5/5

Trustpilot

Thank you Winkworth

I had a seemingly not so easy property to sell and matters made considerably worse by the Covid Pandemic. Other agencies hadn't managed to get the sale pre pandemic so I went to Winkworth.From the outset I felt I was in good hands. Super professional and always available to discuss ideas or ease any anxiety through a hugely difficult time. Gurdeep, Andrew & Raf recognised the quality of the property and know their client base so well that they managed to generate a considerable amount of interest and ultimately ended up selling the property for over the asking price. Important to note that this always felt like a team working together to find the best option for me and I have no doubt that it would have been the same for the other side.I'm not based in the UK but knowing I had the this team managing the whole process was amazing. I am hugely grateful to the Winkworth Team and will certainly be working with them again.

Jolyon · 21 February 2022

5/5

Trustpilot

Best agents around

Can’t rate Gurdeep, Frazer, Andy, Raph and all the team at Kensal Winkworth highly enough. Their communication was exemplary and they guided us through the sale with complete professionalism. Best agents around.

Conor · 18 September 2023

Agent replied · 22 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

1/5

Trustpilot

Avoid Winkworth Bow

Winkworth Bow - avoid at all costs. Please look at the Google reviews before you work with this branch. Why the management of Winkworth don't see an issue with this is beyond me. We are currently in the process of raising with the Property Ombudsman and would avoid at all costs.

Stephanie · 21 June 2024

5/5

Trustpilot

Excellent service

Shilpa & Kevin are a great asset to Winkworth. I am sure my purchase, which was linked to a sale elsewhere, would not have been possible without them. They liaised with solicitors on both sides of the sale and were able to get it over the line with little fuss.

Eric · 7 July 2024

5/5

Trustpilot

Fantastic service

It’s been a real pleasure dealing with Winkworth. I mostly dealt with Natasha Conti and she was a real delight, incredibly professional and friendly delivering a service I possibly can not fault! I have highly recommended Natasha and Winkworth to my friends and family.

Stephanie · 21 May 2018

1/5

Trustpilot

This company refused to rent me an…

This company refused to rent me an apartment on the last day before I was supposed to move in.EVEN THOUGH I HAD PASSED THE TENANT REFERENCING THROUGH THE INDEPENDENT - BLINC UKI had to rearrange everything as I had nowhere else to stay.Try to avoid these guys.

Nazaret · 24 March 2022

Agent replied · 22 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

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