Trusted Agent profile · Tower Hamlets
★★★★★
1,748 reviews across 2 platforms
18-19 Cabot Square, Canary Wharf, London, E14 4QW, Tower Hamlets, E14 4QW
Part of Knight Frank, see every office.
Knight Frank's office in Tower Hamlets, at 18-19 Cabot Square, is rated 4.8 out of 5 across 1,748 reviews on two platforms, including 280 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.
Tell us what you need and we'll put you in touch. Knight Frank Canary Wharf Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotVery professional
We just loved the rental team at Knight Frank, they were so supportive, professional and just brilliant to deal with.
Dear SueThank you so much for such a lovely review. It was an absolute pleasure working with you and Neville! I am so pleased to hear that you are now settling into life in Madeira. All the best,Fran & Katie
5/5
GoogleAs a buyer, this review is only in relation to the Negotiator I dealt with. I recently bought a property in Wapping. The agent involved, Luke Johnson, couldn't have been more accommodating and helpful. As it was an probate sale, with remote vendors, Luke stepped up and ensured (as much as possible) a smooth transaction. I can highly recommend engaging Luke's services if you are looking to sell. His integrity, commitment, and expectation management are second to none in my experience.
5/5
TrustpilotGood experience dealing directly with…
Good experience dealing directly with Kristian Lee. Good communication skills and reliable. Grateful
Thank you, Neha. I appreciate your kind words I’m glad you enjoyed your experience dealing with me. Kind regards,Kristian
5/5
TrustpilotVery happy with the performance from…
Very happy with the performance from Knight Frank, in particular from Shantel Sikanartey in managing my property.
Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel
5/5
GoogleKnight Frank Canary Wharf (and in particular Andrew and Naomi) are really pleasant people to work with. They were responsive and also took the initiative to keep us updated. I would highly recommend them to others. Thank you again!
5/5
TrustpilotSuper professional
Super professional, super responsive, and super helpful! Thanks, James!
Thank you for the kind review, Ghazi.I do hope that you love your new home.Please do let me know if I can help with anything else.Best wishes,James
5/5
TrustpilotRegvita Burdiniene
Regvita Burdiniene, the senior property manager for the property I am renting out has been especially helpful.
Thank you for such lovely feedback. Please do not hesitate to contact me should you need anything else in the future.With Kind RegardsRegvita
5/5
TrustpilotVinnie from renewals
Very efficient and responsive in lease renewal
Dear Tony,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
5/5
TrustpilotVery helpful
Vinnie from the renewal’s team was very helpful with the lease renewal process. Very efficient!
Dear Paddington,Thank you for the lovely review. I wish you all the best.Kind regards, Vinnie
5/5
TrustpilotGreat support in buying land in the…
Great support in buying land in the Southwest. excellent team, good communication and easy to deal with. Thanks
Thank you so much for your feedback. It is always good to hear about customers' positive experiences with us.Best wishesSuzanne VickeryKnight Frank Customer Experience
5/5
TrustpilotFantastic Customer service
Fantastic Customer service with excellent levels of communication all done in a timely manner.
Thanks very much for your kind words. It was a pleasure to help you with your sale, and we look forward to working with you again in the future!Kind regardsSJ
5/5
GoogleEverything was fine. Taylor brilliant professional.
5/5
TrustpilotEhteshaam From knight Frank has…
Ehteshaam From knight Frank has excellent service in assisting me to chase the rent from tenant
‘Thank you Wilson! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.’Kind regards,Ehteshaam
5/5
TrustpilotCharlie at Knight Frank was a pleasure…
Charlie at Knight Frank was a pleasure to work with. Very professional and made the process as stress free as possible. I would definitely recommend and use again in the future.
5/5
TrustpilotStine put a lot of effort into trying…
Stine put a lot of effort into trying to find us a place, which we really appreciated.
Dear Patrick, It has been a pleasure to work with you. I am ready to assist you anytime in the future!All the bestStine
5/5
TrustpilotGood quality service
Quick response to inquiries, kindly support .
Dear Mr Hamano,Thank you for your kind words. Wishing you all the best in your new home.Kind regards,Japan Desk Team
5/5
TrustpilotGood Personal Service
The property manager Phill Dunn provided excellent customer service reponding quickly to any queries raised.
It has been a pleasure to look after your property, I hope we can work together again in the future. Phillip
5/5
TrustpilotThere have been quite a few changes in…
There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!
Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason
5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
5/5
TrustpilotKnight Frank is always reliable
Knight Frank is always reliable and they work hard
Dear Indah, thank you so much for your review. I am delighted that we could help you move again!Best wishesWilliam
5/5
GoogleI have known Christopher for a number of years and the service as always was excellent. He responds quickly, tries to find solutions that work for all parties involved, and always with a cheerful manner. I now have a great apartment, adjusted to my specifications, which took some doing:). Highly recommended.
Thank you very much for your kind comments.
5/5
TrustpilotAlways great service by Catrin Baker
Nadia, it was a pleasure to help and delighted you are so happy in your home! Wendy
5/5
TrustpilotThanks for the great service
As usual, the team at Knight Frank provided a timely, friendly and efficient service. Thank you.
Thank you ever so much, Graham. It is a pleasure assisting you. Ehteshaam
5/5
TrustpilotAlways responsive and helpful.
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Knight Frank Canary Wharf Sales won Trusted Agent in The Trusted Agent 2026 awards.
