Trusted Agent profile · Tower Hamlets
★★★★★
1,748 reviews across 2 platforms
18-19 Cabot Square, Canary Wharf, London, E14 4QW, Tower Hamlets, E14 4QW
Part of Knight Frank, see every office.
Knight Frank's office in Tower Hamlets, at 18-19 Cabot Square, is rated 4.8 out of 5 across 1,748 reviews on two platforms, including 280 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.
Tell us what you need and we'll put you in touch. Knight Frank Canary Wharf Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
GoogleKim Williamson at the Canary Wharf office was the sales progressor in the recent sale of our flat. She was highly efficient, professional and calm throughout the whole process and ensured everything was in place at each step. She was always happy to answer our questions and concerns and we would highly recommend her to future clients.
Thank you so much for your kind review
5/5
TrustpilotA truly superb account manager in…
A truly superb account manager in Shantel Sikartanay, makes all the difference when I can be confident my properties are being well managed. 10/10!!
Hi Mark, Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need any assistance or have any further queries, please don't hesitate to reach out.Warm regards, Shantel
5/5
TrustpilotIt's been great dealing with Vinnie…
It's been great dealing with Vinnie from Renewals. He is very responsive and handles negotiations well.
Dear Mrs Lee,Thank you very much for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotOverall, a very smooth experience
Great experience with Vinnie from Renewals, everything was quick and efficient and the communication was very clear!
Dear Daniel,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotIt was a pleasure working with Sarah…
It was a pleasure working with Sarah Rynne! Sarah, from the Wapping office, was always diligent, fast to answer questions, and reassuring.
Hi Maria, thank you very much for your kind review! It has been an absolute pleasure working with you, and I wish you all the best in your new home. Sarah
5/5
TrustpilotGreat experience
KnightFrank were amazingly easy to work with and the sale of the house went through in 12 weeks . Highly recommended .
Dear Linda, Thank you so much for your kind words, it was a pleasure working with you all and we wish you all the best for the future. Kind RegardsJason & the Knight Frank Henley team
5/5
GoogleWe have been renting with Knight Frank for the last 4 years. Recently we moved out and all the process was taken care of by Kasia Zelazko. She was always helpful and professional, easy with providing documentation and thanks to her the process of returning our deposit was smooth. We recommend her 100%.
Thank you for your kind review
5/5
TrustpilotGreat experience
Great experience! Ollie Slot helped us to find exactly what we needed within our budget.
Hello Iryna,Thank you so much for your kind review. It was a pleasure working with you to find a home for your family! I look forward to working with you in the future.Best wishes,Ollie
5/5
TrustpilotExcellent customer service…
Excellent customer service, best estate agents I’ve dealt with, they go above and beyond and think outside of the box to get sales over the line! I have nothing but praise for Mitch Glassey in Shropshire and it’s not often you say that about an estate agent😉.. but I doubt I’d have completed my sale without him!
5/5
TrustpilotGreat service
Have liaised with them for nearly 3 years, great service all throughout - responsive, helpful and efficient agents. Can only recommend!
Lim,Thank you for your kind words. We are pleased to have such a loyal customer. Thank you. Knight Frank
5/5
TrustpilotBrigette from Renewals is quick and to the point
Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.
Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette
5/5
TrustpilotProfessional Service
Professional Service - For the past 4 years they have found good professional tenants and been really good to work with. Would recommend.
Thank you Nicola for your kind review. Knight Frank
5/5
TrustpilotQuick response and
It’s a great experience with Malak on finding flat downtown, quick response and help you to find the ideal places.
5/5
TrustpilotGreat service from Beth Tighe
I received a great customer service from Beth Tighe, great communication she is always looking at various and better property options, would highly recommend!
Hi Zora, thank you for your review. It has been great working with you so for and I look forward to keep helping you find your perfect home. Best, Beth
5/5
TrustpilotMy Japanese relationship manager was…
My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.
Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team
5/5
TrustpilotDan from Renewals
Neat experience with Dan: kind, professional and highly efficient.
Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan
5/5
TrustpilotExcellent Service.
As the landlord I am constantly kept informed of any changes or developments. I get excellent advice to help me make the right decisions and new ideas are implemented immediately. I am in safe hands and well looked after.
Dear Gabriella, Thank you for your lovely review. It was a pleasure assisting you with finding new tenants. Do not hesitate to call me if there is anything I can help with.Ollie
5/5
TrustpilotExcellent support for the management of…
Excellent support for the management of my rental property in Canary Wharf.
Hi Michael, Thank you for your kind review, It has been a pleasure to support you.Please feel free to reach out to us anytime if there's anything else we can assist you with. Kind regards,Knight Frank
5/5
Trustpilotkind and patient service
Thank you for the kind and patient service!
Hi Alisa,Thank you so much for your kind words, it was a pleasure to help you. If I can be of any further assistance then please don’t hesitate to get in touch; it would be a delight to work alongside you again!Best,Lexi
4/5
TrustpilotEmma from Knight Frank did a great job…
Emma from Knight Frank did a great job of managing our flat in Poplar and dealing with challenging tenant issues.
Thank you for review David, I appreciate that the most recent tenancy was not the most smooth sailing but I wish your every success with the apartment in the future! Best wishes, Emma.
5/5
TrustpilotWould like to comment Vinnie from…
Would like to comment Vinnie from Renewals for his efficiency and diligence. Made my renewal experience a very pleasant one indeed.
Dear Ace,Thank you for the patience you showed through the process, it was much appreciated.Thanks again for choosing Knight Frank.Kind regards,Vinnie
5/5
TrustpilotEfficient and speedy completion of the…
Efficient and speedy completion of the renewal process with timely updates.
Hi Stelios,Thank you for the review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie
5/5
TrustpilotHad very nice experience with Vinnie…
Had very nice experience with Vinnie from Renewals. He's always been helpful, professional and responsive.
Dear Mandy,It has been pleasure to assist you.All the best.Kind regards,Vinnie
5/5
TrustpilotFive stars for Emma Soanes
Five stars for Emma Soanes! She was always prompt to respond and keen to help, not to mention capable.
Thank you for your review John, I am glad that you found my service to be up to standard. It has been a pleasure to manage your tenancy and I wish you all the best for the future. Best wishes, Emma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Knight Frank Canary Wharf Sales won Trusted Agent in The Trusted Agent 2026 awards.
