5/5
TrustpilotAlways responsive and helpful.
Agent replied · 28 October 2024
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
Trusted Agent profile · Tower Hamlets
Knight Frank Canary Wharf Sales reviews in Tower Hamlets
★★★★★
1,749 reviews across 2 platforms
18-19 Cabot Square, Canary Wharf, London, E14 4QW, Tower Hamlets, E14 4QW
Part of Knight Frank, see every office.
Knight Frank's office in Tower Hamlets, at 18-19 Cabot Square, is rated 4.8 out of 5 across 1,749 reviews on two platforms, including 280 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.
Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery professional
Very professional, personal and extremely helpful service from Knight Frank. Thanks for making it so easy.
Agent replied · 28 October 2024
Thank you Alexander, for your kind review. It was an absolute pleasure finding you a new home. Tasha
5/5
TrustpilotSwift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Agent replied · 28 October 2024
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
5/5
TrustpilotHelp with paying rent
The experience was great because of quick answers and a very friendly and solution driven approach!
Agent replied · 28 October 2024
Thank you Max for your kind words. It was a pleasure assisting you. Ehteshaam
5/5
TrustpilotProactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Agent replied · 28 October 2024
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
5/5
TrustpilotThanks for Jason!
Thanks for Jason!! He helped me a lot!! And so thanksful have property manager ask him!!
Agent replied · 28 October 2024
Hi Hu Thank you for your review! Glad I was able to help here, should you need anything else please do not hesitaety to reach outKind Regards,Jason
5/5
TrustpilotVery good communication and attention to detail
Prompt courteous communication and response to queries.
Agent replied · 28 October 2024
Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen
5/5
TrustpilotVinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Agent replied · 28 October 2024
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
Trustpilotprompt responses
Summer had prompt responses, very friendly & helpful
Agent replied · 28 October 2024
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
5/5
TrustpilotRenewal
Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation
Agent replied · 28 October 2024
Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
GoogleDelighted with the excellent service from Christopher and Taylor for letting out my property very quickly to high calibre tenants for significantly over the asking price! I've been with this branch for over four years for four tenancies and highly recommend them as a landlord. Thanks again for the great work.
5/5
TrustpilotProfessional Real Estate Agency
Brigette helped me renew my lease smoothly.
Agent replied · 28 October 2024
Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette
1/5
GoogleThey provided the tenancy agreement 3 days before the move-in date, despite we had chased them for a month (There seemed not to be anyone knowing our case with full knowledge.) Regarding the clauses we were not happy with, they simply just passed the messages back and forth between us and the landlord. All our requests were refused but we had to accept it because we couldn't find another flat in 3 days. The administration was also a nightmare. They never revealed fees all at once (despite we chased several times) so we always found surprises. Very unresponsive, one simple question took them few days or longer to get back, with scattered answers. The worst was, they made mistakes on numbers, and failed to send through emails because they made typo on the address or had internet drop, etc.
4/5
GoogleA big shout-out to Luke Johnson for all his help and support to us in our search for an apartment over the last 6 months. A real example of professionalism, patience and attention to client needs. Good luck. Bill and RinaldoPositiveResponsiveness, Professionalism
Agent replied · 11 January 2025
Thank you for your kind review
5/5
TrustpilotVery happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Agent replied · 28 October 2024
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
5/5
TrustpilotLettings accounts
I have always found the lettings accounts team to be very responsive. Keep up the good work.
Agent replied · 28 October 2024
Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts
5/5
TrustpilotExcellent service and good…
Excellent service and good communication. Very pleased with my experience
Agent replied · 28 October 2024
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
5/5
TrustpilotTabitha at Kensington
Tabitha has now let our flats on four occasions and has been a pleasure to deal with, and more importantly both fast and highly efficient. The tenants she has found have been first class, and very good people to deal with.
Agent replied · 23 November 2024
Thank you Geoffrey. A pleasure as always in finding you a tenant. Thank you for giving us the opportunity.Tabitha
5/5
GoogleGreat service offered by Chris Nguyen @ the Canary Wharf office. He constantly managed every obstacle that we encountered to find us the best place possible! He has a great sense of professionalism and very friendly, working towards one goal... finding you the perfect fit
Agent replied · 25 October 2024
Thank you very much for your review Nouhoum.
5/5
TrustpilotEfficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Agent replied · 28 October 2024
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
5/5
TrustpilotSimply the best!
Simply the best! No one is better. You get high quality, personal service, quick responses and they always do the right thing. They manage the right balance between the tenant and the landlord. Thank you for being the best!
Agent replied · 28 October 2024
Thank you ever so much Rahul for your kind words.
5/5
TrustpilotI am very satisfied with the service.
Agent replied · 28 October 2024
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
5/5
TrustpilotQuick and kind response
Agent replied · 28 October 2024
Dear Mr Ito,Thank you very much for your kind review.Should you need anything else, please feel free to reach out to us anytime.Kind regards,Japan Desk Team
5/5
TrustpilotEhteshaam Ahmed , great service
Ehteshaam Ahmed in their accounts team provided excellent service to me as a landlord, exactly what I need.
Agent replied · 28 October 2024
Thank you for your kind words and I am glad to hear that I was able to help. If you ever have any more questions or need assistance with anything else, please don't hesitate to reach out.Kind regards,Ehteshaam
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Knight Frank Canary Wharf Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Questions about Knight Frank Canary Wharf Sales
Has Knight Frank Canary Wharf Sales won any awards?
Yes. Knight Frank Canary Wharf Sales won Trusted Agent in The Trusted Agent 2026 awards.
