Hamptons Canary Wharf Sales reviews

★★★★★ 5/5

Trustpilot

Hamptons - Excellent Tenant Experience

Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.

Michael · 26 June 2026

★★★★★ 5/5

Google

Highly recommended. I had the pleasure to be assisted by Suzy that since the very first moment showed her top class professionalism, strong real estate market knowledge and innate careness; thanks to Suzy I was able to finalize the completion phase in record time. During the whole process she was able to tackle detailed questions showing proactivity and great patience. Suzy continued to help me even during the post-sale. Having dealt with many real estate agents, I can say that Suzy is an absolute top - notch. Thanks for your great help. Emiliano

Emiliano · 26 April 2024

★★★★★ 5/5

Google

We bought our first home in Mar 24. Buying a property could be a complex and lenghty process but luckily we met Eleanor Johnson.The whole process wasn't easy and there were moments of high stress but Eleanor was always there supporting us, explaining things very clearly and working hard after hours. Not only that she has the technical knowledge about what she does but she also has a very high level of patience and empathy, which is something that is lacking in this world we live in and particularly in this industry. Thank you Ellie for knowing when to listen and when to act. We hope we keep in touch.The best real estate agent we have ever dealt with.

Carlos · 26 April 2024

★★★★★ 5/5

Google

Haw was helpful in liaisoning housing repairs. He is professional, responsive and proactive throughout. Clear communication and efficient handling of issues, a pleasure to deal with.

Henry · 16 February 2026

★★★★★ 5/5

Trustpilot

recently moved into a property

I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.

Virginia · 28 April 2026

★★★★★ 5/5

Trustpilot

Patryk Property Manager

Patryk has been my property manager for three years and he’s always very professional. He communicates well, regularly keeping me updated on issues, from start to finish.

Miss · 23 September 2026

★★★★★ 5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

★★★★★ 5/5

Trustpilot

Patryk Lehmann has been a fantastic…

Patryk Lehmann has been a fantastic property manager throughout my tenancy. He’s always responsive, helpful, friendly and has made my rental experience smooth and stress free.

Sam · 23 September 2026

★★★★★ 3/5

Google

Mixed experience for us with our sale of a freehold house. Adam and his team were very professional at the start, promising a large open house and a full team attending and a full knowledge of buyers’ financial situation. The open house day went okay but only a third of promised viewers turned up. Only one of Adam’s team members attended, and the viewings were rushed. The buyers weren’t even shown the parking space as there was no one else to let the next viewers in. With most of the offers Adam couldn’t tell us what the financial situation was with the buyer. We discussed completing before Christmas, but it took a long time to get an acceptable offer with only 6 weeks before Christmas. We notified Adam that it is too stressful to aim to complete before Christmas, so we would prefer to delay to January, which he promised to discuss with the buyers. Apparently the buyers also wanted to complete after Christmas as they were in no rush but Adam has not communicated those wishes to either of us. We only found out by chance when they came to have another look at the property. Quite disappointed overall and found the whole experience stressful. Would not recommend.

Marina · 26 February 2024

★★★★★ 5/5

Google

My property manager, Haw is highly professional and responsive, always ensures issues are resolved efficiently and keeps tenants well-informed.

Emma · 16 March 2026

★★★★★ 5/5

Google

In my opinion Hamptons are without doubt the premier agents in the E14 / 16 area. Not only are they highly knowledgable and professional, they are also extremely personable, and industrious. All the Canary Wharf team are exceptional, but I must give a massive shout out to Suzzana, she is truly in a class of her own and worked tirelessly to complete my sale. A big thank you to everyone at the Canary Wharf office with a very special thank you to Suzzana.

Michael · 2 June 2025

★★★★★ 5/5

Google

I had great experience with Hamptons while buying apartment. I worked specifically with Suzanna. Everything was super smoothly from the first moment. Great timing, super fast, super helpful, immediate responses to all questions. It was my first apartment in UK and i'm not UK local, so had zero knowledge before this deal. Suzanna has lead me from the beginning to end of the deal. Great job, and super positive experience.

Yuri · 25 July 2024

★★★★★ 5/5

Google

I have been a client of Hamptons since July 2017. They provide comprehensive tenant sourcing ,rental collection and management service for my apartment. I would say their service is superb and give my total peace of mind. I would especially thank Hanna Hornstein, Senior Property Manager, for her professionalism . Hanna is intelligent , proactive and meticulous. It is very important for overseas property owner like me to have found such a good property management company .

Anna · 26 February 2024

★★★★★ 5/5

Trustpilot

A Positive Experience as a Tenant

For many years I continue to have a positive experience with Hamptons. My property manager (Danish Ashraf) has always been responsive, professional, and helpful, particularly when recently dealing with a leak and arranging the replacement of a boiler and shower. Communication has been excellent throughout, and I would happily recommend their property management services.

Emel · 1 June 2026

★★★★★ 5/5

Google

Adam and Ellie did a truly outstanding job of selling my flat. Adam is extremely knowledgeable about the property market in Canary Wharf which is based on hard facts and figures. Once an offer was received for my flat Ellie pro-actively engaged with the solicitors on both sides and the buyers to ensure a quick completion. She always responded in a timely manner and both of them kept me informed throughout the process.

Mayank · 26 April 2024

★★★★★ 5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

★★★★★ 5/5

Google

The 5 stars are for the property management team (specifically Hanna) I was a forced landlord after I could not sell my flat due to the cladding issues. The tenant disputed the very normal check out and damage costs but Hanna was great in following up with the tenant and explaining to her why she was in the wrong. Even after the tenant got aggressive and threatened legal action Hanna was a great source of information and advice on how we should proceed. It took a while due to the crazy regulatory system around home rentals in the UK but Hanna managed to get me the full damages that were owed. I highly recommend her. In terms of finding a suitable tenant Hamptons did not do a good job. The first tenant was rejected for having court judgements against them (why this wasn't check I don't know).

Thomas · 24 October 2023

★★★★★ 1/5

Google

I put as much effort into this review as Adam's ability to not talk down to customers Unprofessionalism Personified: Avoid Hamptons Estate Agents Canary Wharf at All Costs I had the misfortune of dealing with Hamptons Estate Agents Canary Wharf, specifically their agent, Adam. To say I am utterly appalled by his lack of professionalism would be an understatement. If you're considering using this agency, I implore you to reconsider, as they clearly lack the most fundamental communication skills, and their agents seem to have zero prospects in life. From the moment I reached out to Hamptons, I expected a level of professionalism that is customary in the real estate industry. However, Adam's behavior left me stunned and disgusted. It's as if he had absolutely no training or understanding of how to interact with potential customers. First and foremost, his response time was abysmal. It took him days to reply to a simple inquiry about a property. This lack of responsiveness is inexcusable in an industry where time is of the essence. It's as if he had no regard for my interest or urgency, which is simply unacceptable. Furthermore, when Adam did finally respond, his communication was riddled with errors and inconsistencies. His emails were poorly written, and his language was unprofessional. It's as if he had never been taught how to compose a coherent and polite message. Frankly, it's embarrassing that someone like Adam is allowed to represent a supposedly reputable agency. But what truly astounded me was his utter lack of empathy and customer service skills. It's as if he had no interest in helping me find a property or addressing my concerns. Instead, he came across as dismissive and disinterested, as if he had zero prospects in life and nothing better to do than waste my time. In summary, my experience with Hamptons Estate Agents Canary Wharf, and in particular, Adam, was nothing short of a nightmare. Their unprofessionalism, lack of communication skills, and complete disregard for customer service make them unworthy of your business. I strongly advise anyone in the market for real estate services to look elsewhere, as you deserve better than this shoddy excuse for an estate agency.

Tristan · 24 October 2023

★★★★★ 5/5

Google

Thank you for Ms Hanna Hornstein's professional service of taking care of my property in E16 area. For the past few years, Hanna has been helping us to manage the property through communicating with the block management company and tenants a lot. She is fully aware of all deadlines and able to anticipate potential hiccups, well identified them in advance so that solutions can be formed appropriately. I would like to express my deepest thanks for her support and feel confident to have Hanna and Hamptons continue to represent us. Appreciate Hamptons to have the right and professional staff. Sincere thanks.

Connie · 24 October 2023

★★★★★ 5/5

Google

Had a very positive experience working with Suzie (Suzanna Everson), who helped us purchase our new home. Suzie was quick to handle everything, which we really appreciated given we were on a tight timeline. She moved fast to get our offer accepted, she accommodated our surveyors and answered all of our questions, all the while keeping us up-to-date on the process. Communication was excellent and she was very reliable. We are very grateful for Suzie's help and we highly recommend her!

Cristina · 24 October 2023

★★★★★ 5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

★★★★★ 5/5

Google

Thank you to Hamptons Estate and Letting Agents Canary Wharf! Suzanna is an outstanding estate agent who provided impeccable service throughout my homebuying journey. From the outset, her attention to detail and market expertise ensured a smooth process. She was proactive, communicative, and always prioritized my needs. Suzanna's integrity and personable nature made working with her a pleasure. I highly recommend her to anyone seeking a dedicated and trustworthy estate agent.

Kristina · 27 March 2024

★★★★★ 5/5

Google

Thank you to Adam, Eleanor and the rest of the team at Hamptons Canary Wharf who went above and beyond helping to sell my apartment, with particular thanks for their attention during the sales process to ensure a successful exchange of contracts. Thanks also to Laura and her lettings team for many years of assistance whilst the apartment was rented out and managed via their office.

A · 25 June 2024

★★★★★ 5/5

Google

I highly recommend Eleanor Johnson to anyone seeking a professional and knowledgeable real estate agent. Her flexibility and proactive approach made the process seamless. She recommended us an excellent solicitor and broker, and her frequent follow-ups with them showcased her commitment. Eleanor effectively addressed all of our questions/concerns, providing clear answers and guidance. Working with her has been a truly pleasure - appreciate for the outstanding service and dedication you provided Ele!

Rachel · 26 February 2024